Grasshopper Reviews & Product Details

I like how we were able to set up press 1 for English and press 2 for Spanish. Can track all calls and offer professional voice studio. Makes your company look very professional.

Setting up everything. Other than that there is not much we do not like.

I realized you do have to press one in order to have your professional voicemail set up. Without it will go to your personal email.

I like the convenience of forwarding my calls. I like the voice mails converted to emails.

There is nothing I dislike about Grasshopper at this time.

More cost effective for my business.

So many extensions are free and easy to use

Some glitches that made an additional phone number not work

Now I could be anywhere

Ability to operate Grasshopper 100% via the internet.

That the app does not AUTO-SIGN in when I restart my computer. When I restart my computer, my skype auto logs in and I don't miss a call. When I restart my computer, if I forget (and I do) to restart and login to Grasshopper, I may miss a call or a text. Also...for some reason, I do NOT always get a Text message from companies that require me to receive a SMS from them to verify ownership and etc. Sometimes I get the SMS and sometimes I do NOT???

I can have a phone line regardless of where I travel. As long as I have my computer and internet, I'm back in business.

The call forwarding feature is awesome. It allows anyone at our company to work from anywhere and still not miss a call. Also, I love the fact that all users can dial out from our same business line. Additionally, it was great that we were able to transfer our phone number from our current service provider for free with no delay in receiving calls.

Would love for us to be able to send outgoing faxes in addition to receiving inbound faxes. This would be a great added feature, even if it cost a little extra.

It is great that we were able to set up extensions easily to be able to better serve our customers based on their needs and the call forwarding feature helps us to not miss a phone call. This allows us to provide better customer service. If a call is still missed then all users for that extension get an email with a voicemail, so the caller can be contacted back as soon as possible.

The solution is quick and simple to use; easily update greetings and extensions. The "find me" feature works great and allows me to be mobile and not provide my mobile number. Having a native mobile application directly on my mobile device allows me to even source calls from my "business" number.

While there are not too many "dislikes", one major pain is that the website and mobile apps only recognize one company - for most small business that isn't a problem as there is but one. For me, I have many and it would sure be nice to be able to switch companies right from the screen instead of having to log out and back in to the different companies.

My primary goal was to provide a business number without having to run phone lines into my office for the various businesses I operate. Grasshopper allows me to pick my location and present the organization as a local business.

Good clean call forwarding. Very easy to use.

Unlimited extensions, clean forwarding of calls

Ease of use

Call routing options, on-hold messaging and custom time schedules.

Having to call customer service to delete extensions and old on-hold messages.

System find me if I'm not at the office

The ability for professional sounding phone answering

I love Grasshopper I would not change a thing

Organization of incoming calls

Grasshopper has taken all of the hassle and expense of managing our phone system away and provided us with a reliable solution.

Nothing and we have been using GrassHopper for over a year.

We solved our internal phone systems management issues and made it easier for each of our employees to manage their own extension. We also realized that we could eliminate almost all of the spam calls.