Grasshopper Reviews: 4.1/5 — Solid Choice

I like that I am able to use grasshopper from my desktop or cell phone. This allows me to use the software more fluidly.

The desktop interface is visually unappealing and it;'s not easy to notice when you are getting a call from your desktop.

Using my personal phone for work calls. Since I work from home; it wasn't great calling clients from a blocked number and grasshopper solves that issue. Also; international calls!

Easy, intuitive setup. Website interface was not so impressive, but the functionality was there. Mobile app is very useful. Desktop app was also useful. Great to be able to see text messages and voicemails across all users.

I am based in Hawaii. Which apparently is not part of the United States. In order to call people in Hawaii, and forward calls to phone numbers in Hawaii I need to activate international calling and then I get charged international calling for calling someone down the street in Hawaii and get charged international calling when someone down the street calls me. I dislike that very much.

Affordable business VOIP phone system. Supports multiple users. Allows visibility to text messages and voicemails across users. Supports group texts and image transfers.

The interface is easy to use and edit effortlessly.

It requires a different approach in the design process and it can be quite challenging to successfully use it from scratch. Some research and tutorial are highly recommended before solving design challenges.

Mostly used for design process and architectural forms. Very easy to change the design and process and produce results. Also great help in 3D printing.

Helps to separate personal calls from business calls.

I don’t think there’s much that I dislike! Very easy to use.

Easy to track which calls are coming into your cell phone line for business vs personal calls if you don’t have a separate business cell phone.

Grasshopper, once set up, is easy to use to receive calls.

It's not the easiest to use for outgoing calls. We typically just end up making calls from our direct phone numbers instead of bothering with using Grasshopper for outbound calls.

Grasshopper allows us to use our personal phones under the guise of a different business phone number.

Simple to use for new employees and user friendly to expand users. Scalable

Good for basic system but not enough functionality

Support for and users to get familiar with very reliable.

It allows me to paste a phone number to call rather than using a phone and dial every time I will a new contact.

It doesn't allow me to mute myself while listening to the person I am calling.

It gives me time to call more people in a day. Saves my time too.

We're able to make the dashboard custom to what we find important.

The website is not lovely but it doesn't NEED to be to be an effective product.

Voicemail and statistics

It was easy to sign up and get the phone number forwarded.

When switching numbers, there was a huge delay in when the forwarding would actually become active. Features to ring certain numbers at certain times was confusing and time intensive.

There was no resolution.

We like how easy it was to get up and going and how easily you can manage your users, extensions and settings.

I do not like how there many times is high latency that causes a delay in talking with users on the system.

It did allow us to have a PBX system in a very short period of time and was very cost effective.