Grasshopper Reviews & Product Details

It provides our company much more flexibility, yet costs us less money than we were paying with Verizon. It's easy to get in touch with a customer service person when we have a problem to solve.

Tweaking the right initial set up can be a little complicated and confusing, but the Grasshopper customer service people helped us and it's exactly how we want it now.

When our business went from a long-standing bricks and mortar space in NYC to an online-only e-commerce business, Grasshopper provided the perfect solution to meet our very specific needs. While our "office" had became de-centralized, we still wanted to assure our clients that the transition would not in any way effect the outstanding customer service and quick response we provided.

The price and the fact that there is a very easy way to route incoming calls.

There is really nothing that I dislike.

The problem is that I primarily use my cell phone for business and I do not want everyone who needs to reach me to have my personal cell phone number. I especially love the ability to easily listen to the messages left to me since they are emailed to me. It is a huge time saver!

The rates and the customer service are the best. The fee I paid for the professional voice over for my line was well worth it!

There really isn’t anything I dislike . I have had now issues to remark on

The problem I am solving is having a dedicated line separate from my personal number, that is very affordable and lejfrssional . One huge benefit is that the Grasshopper line routes to my cell so I am always connected to my business if needed

Customer service. Setting up account and announcements made simple.

I have nothing bad to say. Very please with service.

Offering an 800 number for contact. Immediate notification to iPhone.

Ease of programming the extensions and call routing

Nothing, the service does everything we need and want

Never being where customers call me.

Grasshopper is user-friendly and takes care of all of my small office needs.

There are really no issues at this time. It does exactly what it's supposed to do.

Grasshopper makes sure I never miss a call because I'm busy helping someone else.

Mobile acess and easy to manage. With the iPhone you can check all you calls

Paying for time while caller calls line and the s duplicate charge for the vonnection

Tracking down people travrling

Very easy to setup for multiple users, been using grasshopper for about a year and have had no real issues, we love the call forwarding feature.

No real dislikes, the app does need to be reloaded every now and again.

We are a service based company and the phone ringing is how we make profits, honestly could do it without grasshopper.

Easy to use. Doesn't need user assistance much.

Delay in call log showing calls sometimes

Getting instant access to voicemails via email

It works! We tried a few other systems but this was the most hassle-free and it simply works. It's done our business a great service.

I dislike what I think makes the system work so great, it's a forwarding system. It was a bit clunky and odd figuring out how to forward certain calls to certain employees since it's forwarding. Once we got it figured out it works great.

It's our main line of communication with customers and new leads.