Less Annoying CRM Reviews: 4.9/5 — Highly Rated

Less Annoying CRM does everything I need it to do keep track of all of my customers and prospects with no hidden add-on fees. Need a user, add one, done with that user, remove it.

I wish I could easily append replies from customer to the email thread

My customers are in one place. Worst case, I can add via email and assign at a later date.

With LACRM I have a CRM that's User Friendly, with Great Customer Support and that's as Simple or as Sophisticated as I want it to be. It's growing with my business and it's helping my business to grow!

I'd like to have a suggestion or two, but can't think of anything.

Mostly tracking and reminders. My business is extremely deadline sensitive and with LACRM tracking it's really hard to forget anything.

price can't be beat. Easy to use dashboard and outstanding, responsive customer support.

There isn't anything I dislike about this program.

Can track projects, connections between projects and people, can communicate more effectively thanks to extensive notes and ability to attach documents of importance.

The application is really easy to use and very flexible. Probably the customer support and the cost are a close second.

Nothing so far. The application has all I need

We have a small team but trying to coordinate our efforts has been challenging. This application solves the scheduling problems and managing the pipeline of projects, clients and prospects in a very intuitive and simple way.

The ease of use is by far the number one thing for us. We can custom design it to provide us exactly what we need without having to have an "expert" on staff to make it happen.

The only I dislike is that we did not know about Less Annoying CRM when we first started our new business. We wasted time, money and lot of effort with two other systems before finding Less Annoying CRM.

As a small business, everyone wears lots of different hats. Our employees are also located in different states. The system allows each employee to be able to keep all the details about our clients, track client correspondence and assign tasks with ease.

The friendly staff and eagerness to help

There are some limited functions compared to other, more complicated Crm’s.

Puts the seller in front of you always.

The best feature is overall ease of use and clean design.

There is nothing I dislike about maintaining and using this program.

Our business is two people working on different sides of the country and this system is imperative to helping us track clients and tasks. The pipelines are easily customized and have assisted greatly when tracking issues or prospects.

The design is so clean and simple!, we love using it.

Nothing in less annoying crm is to our disliking

It allows us to collaborate as a team and everyone knows what is going on with all of our clients.

I can access it on any platform. Plus the staff is very helpful when I have questions or suggestions.

I do not really have any complains. I just hope they continue to add functionality.

Timely follow up was an issue before I started using Less Annoying CRM. Now I stay in contact with leads and develop relationships that turn into happy customers.

Been with LACRM 6 years and am not going any where else: Consistently great, personalized service! from reps that care about people. These reps are also knowledgeable and anticipate needs. I also love the fact that in 6 years I have seen continual growth in the robustness of their CRM as well as integration!!! BRAVO LACRM!!! Love the ease and simplicity of the CRM and feel I can teach it to new reps!

What I used to dislike 6 years ago is no linger an issue because they already had it in their sites to correct. I would like to see more data and group disgregation potential and ease. Particularly with report generation.

I'm basically a one man operation and love the fact that I can tailor-make the CRM to my unique issues. Loved the fact that it integrates with Google and Mailchimp.

Easy adoption by the field and gives management tools for coaching and insight into the market and the sales rep's performance.

It would be nice if management had the ability to set up a track for a customer to lay out a road map or relationship timeline for the sales person.

Less Annoying CRM gives me an easy tool to visualize the sales rep's territory, track opportunities, coach them and monitor the pipeline.

I've used other CRM programs and this one is so user friendly, intuitive and is constantly being updated according to the needs of their users. The ability to ask questions and receive almost instant help and suggestions to make my leads and work flow better is invaluable. I receive so much value for my monthly fee.

I can't think of anything that I don't like about this system. I've tried others that have been cumbersome and this one fits my business perfectly.

I use it Less Annoying CRM several ways. First to track leads for potential customers but also I use it to keep track of the ongoing business I do with existing customers. Since I have a business partner who also uses Less Annoying, we can cross reference and be sure that nothing slips through the cracks.

The thing that sold me on the product initially was the online training videos that explained pretty much everything that I wanted to know about how to get started, how to track leads and prospects etc. When I finally decided to sign on, I felt I was already well trained on how to get things up and running. Once up and running, I would have to say that the support for the product has been second to none. I have had a few questions pop up and each and every time - I got a response back very quickly with the answer I was looking for. I also like the fact that it is simple to use and easy to understand how it works. There is no "magic" per se but it is a very practical, straightforward and dare I say it, less annoying CRM.

Less Annoying CRM has already addressed my major concerns having to do with calendar coordination and syncing. The syncing now through google calendar is very quick and it is now possible to add in locations for the meetings which is very handy. If you are adamant that Google calendar is not for you - then you may find this product limiting. It uses Google Calendar as the backbone for its scheduling activities. My current outstanding request is to have a picture of the contact on the contact page as often I have not met prospects before and even having met them once, having a picture to refresh my memory would be helpful. Currently you can upload a picture file as part of their file management process but this is a bit clunky compared with having the picture actually embedded in the profile.

I get my clients through a number of different avenues. Some are cold calls to me off my website. Some leads are cultivated by me based on their profile. Many are referred to me through other organizations and all required some sort of follow up. A spreadsheet just wasn't cutting it. With Less Annoying CRM I know what I have sent to whom, what I have asked for and by using the file upload function, I can store basic agreements, terms etc with each of the prospects all in one nice place. In short, I am much more focused on working the sales funnel, things don't get dropped and my clients get the follow up and personal attention they are looking for all with a minimum of fuss and administration on my part.

I love being able to manage my client processes, customer projects, to do lists, and my schedule on a daily basis. This system is so simple to use and yet fully customizable for everything my business needs. I refer it to all my clients and they always thank me for sharing! If you are looking for a simple, affordable, customizable tool that can manage and organize all your thoughts, leads, clients, projects, calendar/schedule, team members, and tasks...Less Annoying CRM is the best!! AND, on top of everything they have amazing customer service and are always there to help and improve the program. LACRM you are the MOST important tool in my small business!! Thank you!

Right now, I wish I could organize my tasks a little more. I have been creating a work around by creating Clients for different Projects and then attaching them to the Company file and attaching related tasks to them, which works for the basic organizing. I have also organized my sub calendars which helps with task management, but would love it if the sub calendars shared as my color-coded, title sub calendars with my team, rather thanone big calendar....but all in all this is THE BEST system and I recommend to everyone ; )

I like to think of LACRM as the program that organizes my brain, my clients, my team, and my projects. I am able to have total peace of mind that I have an at-a-glance picture of where my clients are in my process, what has been done, what needs to be done, and what my day to day is going to be. I organize all my calendars, my tasks, and my clients in here and it keeps my business moving and organized...and it's simple to use!

I love LACRM because it is very simple to use and has everything our business needs. All at a very low cost to our company. Being a small company we don't want to pay large fees for features we won't use. I love the repeating feature on the calendar. I love the Pipeline features, group features and the activity documentation.

I haven't really found anything that I dislike regarding this product.

I can group clients with certain companies. It helps with annual reviews.

Email reminders & shared calendar, BCC email. ease of importing contacts Search feature is excellent. ease of accessing Lacrm from a mobile device- good layout.

wish the calendar could integrate with outlook.

we can easily keep track of new business discoveries and track each others progress. pipelines are useful for quickly determining how thing are progressing. we can save notes and quickly refer back to them 6-12 month later with ease. create custom pipelines to track billable customers store quotes and other files pertaining to the customer.

Not provided

Not provided

Not provided

Extremely easy to use and the support you get is amazing. Email requests or phone calls always are responded to quickly, sometime within an hour or two and they are always willing to assist and help you through it, and once even offered to do it for me because I was short on time! Who does that these days! The self-teach videos are easy 2-3 minutes long and easy to follow without having to call for help. This CRM gives me most of what I need for my growing business and I am sure that as my needs change and additional features are needed that they will welcome my input as they are receptive to client feedback and satisfaction which is very rare now a days! I feel like I am part of this company's growth and development and it is nice to be with a company that listens to clients, allows you to contribute and is not afraid to make changes to better the product. It is affordable which, as an entrepreneur is important to me. Easy to add employee and restrict employees from accessing certain information entirely or portions of it. Easily exports email addresses that I send to my newsletter team that updates the addresses to the email distribution list with any new clients and contacts. You can group clients and contacts so they are easily found by randomly searching for the entire name or part of the name...it searches and finds. I was able to create forms easily to use to fill out when talking to a client on the phone so it is captured in the CRM right away. I also use it from my ipad pro and iphone. I need the feature to add attachments, documents to the CRM and it was enhanced this summer with this feature. I am extremely pleased with this product, the technical team, developers, and customer facing team are all highly knowledgeable, friendly and anxious to help! It also syncs with my google calendar!

There really is not too much I do not like about this product. It is meeting my current business needs. I would like to be able to upload photo's as I tour assisted living communities and take pictures and would like to use this CRM to build a profile for assisted living community and show photo's. To be able to allow clients to access area's of the CRM only to get this information... similar to what a realtor uses. But then, it may be already available....I just need to check and if not, will suggest that it be considered.

Keeping all my contacts and calendar appointment synced. I get daily notices of what appointments I have that day and you get link clients and other contacts in the CRM. I also use it to export email addresses for my newsletter or an announcement.

We have been using your solution since early summer and I want to let you know just how happy and impressed I am with both the solution, BUT especially your team. I'm in my early 60's, have owned a software company for 2 decades and have been in technology since graduating from college. I have NEVER worked with a more capable and positive team of professionals.

We use a different 3rd party email campaign solution and in the future it would be easier if this was already part of LACRM.

To better personalize our outbound customer emails we moved in-house with this effort and choose LACRM as a core tool. It allows us flexibility in managing our 22K name list. We use it for outbound sorting and logging of all customer/prospect correspondence.

I have used several CRMs in my career. Less Annoying CRM is by far the best. It is simple to use yet it has so many features. Aside from this, you can't beat the price! Highly recommended!!!

I can honestly say that there is nothing I dislike about this CRM.

The e-mail feature is great where each e-mail is placed in my clients CRM folder.

The staff are the best! I get almost instant response to email questions. LACRM has great videos and learning tools. The product lives up to its name. I can use it with my computer and my smart phone, so I always have the information and reminders that I need.

There is nothing I seriously dislike. There are a few more advanced features, like auto-logging of phone calls, that might be nice. However, with advanced features come complexity, and annoyance. New features are added once in a while, and so far they have been logical and easy to use.

I am involved with multiple projects and advocacy efforts. LACRM lets me add custom labels to contacts to keep them organized, and lets me put them into separate or combined calendar views so that I never create a scheduling conflict. Put simply, it helps me never to drop the ball with respect to client interactions.

Cost, customer support, works for my business

Not found anything yet, continues to be a good decision

Managing customer relationships

We are a start up non profit and Less Annoying CRM has been a game changer for us. We use it to manage our community relationships, volunteers, contacts, and track our moving processes with the pipeline feature. The CRM is so EASY to use. We looked at a lot of different programs before deciding to got with Less Annoying CRM. The name is spot on, all the other CRM programs we tried were to complicated to set up and not user friendly. I set up Less Annoying CRM in less than 15 minutes and have helped several of our other local non profit partners do the same. The price is also soooo reasonable. We love this product.

The only thing I dislike about this product is that we didn't find it sooner

So many! We never lose contacts anymore. We don't forget to schedule important meetings with the tasks feature. We can access groups quickly and easily. We manage our volunteer applications with the pipeline feature. We upload confidential information into profiles that are password protected.

Ease of use! Every other CRM has been overdevloped to the point that I would have to learn a whole new "language" just to get the CRM to do anything. LACRM, is crisp, clean, straight-forward and easy to use - OUT OF THE BOX!

That they call it "Less Annoying... CRM" because it is the opposite.... but I get it... it's the irony of it all so it is memorable.

I don't need my CRM to do the back office heavy lifting, meaning in this day and age, my company provides an amazing back office to do all of my commissions, reporting, etc. I need my CRM to handle all of the relationship side of things and that is my biggest benefit. I am able to add contacts and companies quickly, like really quickly (poor grammar intentional) and add all the details about conversations and next steps.

I love the user friendly interface, how easy it is to use and customize, as well as to train brand new person to use, and of course, their awesome customer service!!!

User permission levels can be a bit more customizeable; Export should all data that was uploaded (i.e. If I uploaded a contact with 3 phone #s, all 3 phone #s should be downloaded.)

Contact management, deal flow tracking.

LACRM is the definition of USER FRIENDLY

I'm hoping that it will soon integrate with quickbooks

I am able to keep track of all activity from phone calls, to actual emails in a clients profile being linked... I can task out things to do in the future and it will remind me on my workspace the day of.... it's automatic now, my Less Annoying CRM is the first thing I open when I start my date (even before my emails) and the last thing I review when I'm closing up.... not to mention it is my go to for any questions clients or employees may have on where I am with a certain client... Whats been happening... and whats next! I would not be able to survive without it!

Easy to work with program. Has everything we needed for our business. Awesome customer service!!!

I would like to have different custom fields for each group

Keeping up to date information on all the businesses we work with

Intuitive design means little to no learning curve. And it is inherently useful, easily becoming part of the process instead of an additional task.

Nothing we dislike, but looking forward to custom field enhancements and would like to be able to control display of some default fields and see tighter Outlook integration, but for off-the-shelf software these are exceedingly minor issues that in no way hamper productivity.

Cross-region standardization and reporting via share pipelines, cloud repository and excellent mobile interface translates into productive portability, something we had been sorely missing. Shared workspace represented by common task and activity areas means efficient dispersal of tasks and a good audit trail for follow up.

I LOVE the service and support from LACRM, & the system itself surpasses all expectations.

I don’t need 40 characters to express my dislikes with the product asI love it!

We had dropped leads, mis-communications with follow-ups, and our tracking system was a useless spreadsheet! With LACRM we have resolved all our lead and tracking issues.

Great support Easy to use Great features

Sorry. Cannot really think on anything.

Keeping track of activities of remote staff and holding them accountable to their goals and objectives.