Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I love that the CRM allows me to create pipelines for accounts so that all members of our company can see where we stand with the necessary progress for each new client. I also love the ability to attach leads to an account so I can see what I need to do to follow up.

I have no complaints! Less Annoying absolutely does everything we need as a company and has some features we haven't even used yet!

Communication within our organization is so much easier thanks to Less Annoying. Instead of my boss having to go through countless emails to see where we stand with account progress, she can simply log into Less Annoying and see for herself!

Our experience working with the LACRM team has been outstanding. At every interaction with their customer service team for questions (technical or basic), they have been timely, responsive, and sincerely helpful.

I have no complaints to share. Our experience has been great.

Organizing our contacts (leads, prospects, clients), staying on top of follow-up, scheduling meetings and assigning tasks to our team

Less Annoying CRM has pipelines which mean I can tailor the CRM to the requirements of my business quickly and efficiently. Most CRM's I trialled previously were too rigid and not very user friendly. With this CRM it works the way I would expect it to. It is extremely user friendly.

There is no recurrent option on the calendar, apart from that it's all good.

We now work much more efficiently and have all details required to hand. We can access our client data when we travel. It also links to Mail Chimp which is ideal for email campaigns.

How fast I was able to use it efficiently. It is so user friendly. They have thought of every field that you could possibly want to input, and if its not there you can create more fields to fine tune it to your needs. It connects everything for you from emails to businesses to contacts with in the business. I love the pipelines and how you can create them to accommodate your personal needs. Also how you run a report on anything you can imagine.

I honesty have not found anything I dislike. Every time I think I have used everything LACRM has to offer I find a feature I haven't utilized yet. They have thought of everything.

LACRM is an absolute must have for lead management. I can 100% accredit LACRM for me staying on top of and closing new accounts. One of the biggest thing for me also is the task and event reminder list that I am emailed every morning. I handle over 80 business accounts with a minimum of 3 contacts in each. There is a never ending list of things I need to do for these companies and people I deal with directly inside. I could never remember all the tasks. All while staying in touch with vendors and searching for new clients. Some task are set for weeks or even months out. I am always reminded.

The product is full featured, yet is put together so well that it is very, very very easy to learn and use.

There is nothing about the product that I don't like. It's easily customizable to my needs, the visual layout is very straightforward and the training videos are great.

I am able to handle and keep in touch with a large volume of people easily.

I have had several customer lists and needed them merged together and sorted for duplicates and these folks handled this task flawlessly.

Have not found anything to dislike about less annoying CRM They have exceeded my expectations

We have been able to share contact lists and make great strides in sale team building

The more I use this application, the more I discover and appreciate its full range of features and capabilities! I especially like the extensive customization features and intuitive yet simple user interface. I have used several "mainstream" CRM's over the past 10 years, most of which were either too complicated or cumbersome to use. With LACRM, I have finally found a CRM that is both easy to use and understand, saves me time, and encourages me to use it rather than frustrate me! A powerful, reliable and valuable business tool at a very reasonable price point.

No mobile app for Android available. No ability to easily reassign leads and potentials.

I have been able to manage my contacts, sales prospects and sales pipeline more efficiently with LACRM. The Workspace screen provides a detailed snapshot of my activities, open tasks and sales opportunities, and helps me stay proactively engaged in the sales process . The integration with Google services such as Contacts, Calendar and Email has also helped me streamline my contact management and scheduling a great deal. The email 'logging" feature is also very useful, and it makes locating and managing correspondence with my prospects and customers much easier and faster.

I love that I can keep all my tasks and calendar items, along with contacts and follow up info, in ONE place! It's simple, user-friendly, well organized, and SO helpful!! I LOVE IT!!!

Hoping for recurring tasks in the future. :)

I am able to keep my tasks and calendars organized by topic. It's really helpful to see at a glance my activity report and submit it to my board at a moment's notice if requested. It also puts my mind at ease to have ALL my important emails logged and saved under the appropriate contact--it's been easier at times to find communication through this CRM rather than searching the email client.

I love that this CRM is full featured yet is so simple to use. A lot of CRM's are feature packed but you have to have an engineering degree to use them. LA CRM is simple and the learning curve is extremely small!

The mobile options are very limited. My understanding is they are working on upgrading this currently.

Managing my clients, prospects and calendar. I have more time to focus on the Revenue Generating activities because I'm not wasting time with a complicated CRM.

I was looking for a CRM for my consulting business and tested out a number in the market. Almost all we tested were very involved and had far more processes and tools than we needed. LACRM provided everything we wanted in a simple and easy to navigate way.

There's nothing about the program we dislike. That said, having analytics would be nice on the pipeline movement.

Our CRM needs are fully met by LACRM. They've solved every issue we had for reporting and client relations.

LACRM is the best out there. It is exactly what I need to run my two businesses. Customer Service is great and the CRM is simple to navigate.

Waiting for the new update to sync multiple calendars into one.

Keeping track of 2 business client lists and tasks is a breeze with the CRM. Assigning tasks keep my day on track. Being able to review and track emails is great.

* Completely customizable * Flexible search * Pipelines can be completely edited and changed for whichever use you'd like * Great task system and agenda * Calendar integrates with Google Calendar, so I have it synchronizing with automated scheduling software * Excellent file upload section * Records emails with a BCC address * Excellent customer service, especially for those of us who need to do everything by email (who has time for phone calls!?) * Incredibly affordable

The ONLY con with this program is that I can't color code my calendar.

I need a CRM to keep track of my sales leads, scheduling, and account activity. Hubspot was WAY too complicated and not easily customizable, so I tested a few others and tried this. It was a very easy decision to buy after the 30-day trial.

Less Annoying CRM has it all! Great support, low cost, user friendly and so easy I was up and running in minutes. Stop wasting time and improve your productivity. Start reaching goals and breaking records with LACRM!

Unfortunately, Less Annoying CRM will not make the calls or set appointments for me.

Staying focused is a huge benefit of LACRM. My tasks are listed each day, contacts are kept organised and I have the flexibility to move appointments around my calendar.

The simple and easy way the system is set up for the needs of my business.

I haven't come across any issues that I dislike.

The Less Annoying CRM enables me to solve the killer problem of bad time management. I have realised that just like all successful business operators poor time management and lack of a structured approach are fatal to growth.

Their help desk is amazing: either I get someone on the phone or they call me back in a few minutes. I am a "I need to know NOW" kind of person. They are amazing

There are some minor things, like when I am working off a list, when I go back it brings me back to the top and not where I left off. But most likely they have it covered and I have not bothered to ask yet.

We are spread all over the country. Our joint calendar keeps us all informed. The tasks lets nothing slip through the cracks.

Simplicity, ease of setup and use. Ability to customize and create multiple pipelines.

Calendar view from mobile app not easily accessible, but is planned.

Building and maintaining a growing client base.

it simple and accessible from any device

Nothing yet. So far I have been pleased

Less Annoying CRM solved our ability as a company to have access to our client database from anywhere. Plus, it created a better means for follow up, and gives every employee access to company and individual calendars which helps coordinate schedules, along with the daily delivered task menu. As we continue to adapt and adjust, I see Less Annoying CRM being a crucial part of our day to day operations.

EZ to learn and use so there is no one feature I found.

I have not found any yet and have used this just under a year.

ability to separate clients y category as well as an ez import/export that few programs have unless they are very high dollar.

Very simple and user-friendly tool, no hassle, efficient customer service, and great price for the added-value the tool gives us.

Nothing, this tool is very efficient and cheap.

The fact that the tool is so easy to use makes every member of the team WANT to use it. The LACRM has therefore enabled us to standardize our sales processes.

I like that it is simple enough to get very comfortable with in less than two hours. Even as the administrator it was this easy. All actions are intuitive and require few steps. Peace of mind knowing I can find what I need when I need it.

At first was unhappy that it does not completely integrate with Outlook but I now see it's limited integration as an advantage. It creates a clean focused space that is separate from my Outlook inbox, but which is linked in the cases I want it to be linked.

When my supervisor says "Where were we with Account XYZ?" five months after anything has happened with them, within a minute I can say; "This is exactly what has happened and where we are at." When one of us comes back from a trade show with a pack of contacts we can upload and disperse them within our department, and later know who's they are and what has happened with them easily.

This CRM is extremely user-friendly - onboarding has been a breeze and we are all seeing the benefits as we move through our accounts, tasks, and pipelines. Importing is easy and quick.

Reporting could be more robust, but not a big deal. Outlook interface could also be a little more intuitive as far as uploading archived e-mails, but that can also be dealt with,

We didn't migrate from another CRM but from excel charts when the team expanded this summer. Needed something we could all share and work with. We are building strong rapport with prospect accounts, and implementing concrete follow up strategies that allows to keep track of everything. Immediate benefits have been more reliable and consistent interaction and qualifying of our prospects, qualified leads and existing clients.

So easy to import spread sheets and keep track of leads. Also love that I can BCC the CRM on my emails and those emails sync right into the contact activity

Can't think of anything ................................

We were very disorganized and missing out on important opportunities. Now, not so much

The solid operation and simplicity. It may have 1-2 things you wish it could do, but that's a small sacrifice for it's reliability and solid functionality. The other thing is the instant assistance with any problem or question. Via email or phone these guys get back to you fast and treat you like their most important customer.

Not much. Maybe once or twice I wished for a functionality but like I said above, it's worth the reliability and simplicity to sacrifice having everything. I think they could do updates a bit more often tho.

CRM functionality for a sales office of one or two employees. It works very well for me!

I really appreciate the intuitive functioning of the CRM and the attractiveness of the various panels. It is simple to import and export data when necessary. I find the various default fields to be useful, plus in some cases I can create my own.

I wish there were a way to save "canned" responses within the program and to easily access and use them when dealing with customers.

Simple organization. I do not use all of the functions of the CRM, but I certainly find it to be very useful. Using the Task function, I have created my own way to remind myself to stay in touch with current and potential clients.

The LACRM software is easy to use and the ability to share contacts with others in my company is invaluable.

I would like to see better integration in LinkedIn to eliminate double entry.

LACRM allows us to track and organize our marketing efforts.

Very inexpensive CRM ($10/user, no contract!) that does the trick. Super intuitive and easily integrates with Mailchimp for emails.

Can outgrow the system as your business grows but that's to be expected for the cost of the program.

Being able to easily keep up with all client & prospect communication and notes. Never realized what you're missing until you can do it all in one place.

Versatility. Project, sales, office management. You adjust and move forward.

Lack of ability to create recurring tasks.

We use it to manage the following. Each agent in office can use for client and inventory management. We use it for office management. We also redesign it for project management and sales. We are presently bringing a condominium project online and will use it for inventory, sales and client management as well as agent duties and management. We feel we can service all aspects of the project with this single program.

Cost, convenience, and features all make this an easy and meaningful tool for the office. Tracking and details are at your fingertips.

Nothing really to dislike- an option to save reporting download would be convenient.

Communication, tracking, pipelines, etc

Simple, easy to use, clean layout, quick, Google integration.

Could use additional sort functions, like sorting out contacts by last activity date.

Just a quick easy way to navigate contacts and companies, and categorize them accordingly

I pretty much love everything about Less Annoying CRM including it's intuitive, easy to use, interface, it's comprehensive range of features and it's superb support. I have experimented with many different CRM systems but have never found that that works the way I want to work. LACRM is the exception and I and I have been using it consistently for three months now. it's made easier for me to stay on top of my customer projects and manage my business. I also love the fact that they have a very well designed and mobile responsive web portal allows me to use it on my smartphone without needing a standalone app.

My only real niggle at the moment is that it doesn't integrate with my online accounting programme FreeAgent.

LACRM has solved a number of issues for me in relation to logging jobs and tracking jobs I do for clients. I can easily keep on top of new enquiries and make sure I follow up on them. My conversion rate has increased as a result of using LACRM. I also use LACRM to keep track of lead sources so that I can improve the effectiveness of my marketing.