Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I have been using the Less Annoying CRM for over 2 years now. I have used it to create a very accurate and very quick respone time for search results. The CRM has allowed me to develop a accurate and quick CRM Database for the Medical field. I find it very easy to use very little complication. Awesome coaches when you need them. All problems *very few to mention) are resolved within hours. I would highly recommend the CRM for all types of businesses. I use it for all three of my businesses which allows the team to find accurate data and make decisions quickly. Great timesaver!

There are no major flaws with the CRM. I cannot say I dislike anything. They are always looking to improve the operations and updating new features. All around great service and functioning.

The CRM I have developed will change how the medical system does referrals. The CRM will free up time for Family Physicians to take on more patients. A huge cost saving for each Family Physician.

I like that it is easy to use and that it keeps you on track with what needs to be done. I like that it is all laid out for you and easy to navigate. The tasks and pipelines make it easy to remember what is open and what needs to be followed up on.

I do not dislike really anything about this program. The only thing I can think of that would make it more effetive is being able to somehow intergrate it with my email or have some type of alarm task that for urgent tasks that cant be missed, that it pops up on my desktop as a reminder. Sometimes i get working and forgot about a task that really needs to be followed up on.

I do not currently have any problems with the Less Annoying CRM. Some benefits that I like are how we can Taylor it to our company and have it make since to us. The reporting and everything make that very easy to see how we are doing with our sales for not only the month, but the year in a whole.

Remote access from any device. Simple, reasonable per user rates, relatively simple transfer of information from other CRM programs.

That it took me so long to convince myself to change.

The biggest is the easy remote access from my phone. I can now look up an address easily. Also, there is no periodic fee to upgrade, it is automatically upgraded at all times.

Most favorite is it is easy to implement, easy to keep up to date, easy to find contacts in multiple ways. As you use it more and more you find almost everything it does for you can be customized, so your contacts/leads/clients can be categorized in multiple ways, in multiple pipelines, etc. I especially love the integration with gmail so I can easily see what I've written to them before.

The biggest downside I've run into is one of the things I love about it: the ability to categorize people in so many ways, tag with custom fields, groups, pipelines, etc that it can be easy to "over-categorize"!! But that's a personal problem, not a software problem!

I have to track multiple types of contacts, those I have a business relationship with, those I want a business relationship with, personal contacts that could someday become business relationships, other professionals in my network, etc. LACRM is allowing me to track everyone without spamming them with irrelevant sales emails. It allows me to micro-target my leads/contacts/clients.

It's simple and easy to use platform without a bunch of unneeded clutter.

I would just like easier access to the calendar on the mobile version.

Very easy for me to stay organized and on top of what bands I have playing where and when.

The best part of LACRM is that the staff communicate very quickly and are always helpful.When we have issues, most of the time the staff reply within an hour or two and are also willing to have a phone call if necessary. It really is unbeatable for the price even though they are still working to add some more features.

Lack of customizability of some features

Easily sorting clients into different categories. We can create different pipelines to focus on certain types of clients. This is saving us time and helping us to boost our sales!

Having used Salesforce for the past 8+ years at my previous company, Less Annoying CRM is providing us with a less expensive, more straightforward / simple product to track incoming leads and to house our sales prospect and customer data. Too many layers and complications with Salesforce. This accomplishes what we need done in a much less cumbersome way.

There are some limitations to the number of leads the platform will handle but, for us, we will not hit those ceilings. For a larger company this could be an issue...

We track our leads and categorize them by geographic location; type; size; quality of lead, etc.

LACRM has everything I need in a CRM. Of course you can record information about a specific contact and company, record notes about interactions and set up automated tracking of email contacts. The thing I love most is the pipeline feature. It helps me keep track of my outbound marketing/prospecting process and prevents things from slipping through the cracks. Oh, and the customer service is nothing short of amazing. If you have a question you get a response immediately and they are always willing to help walk you through any challenge you might be experiencing.

There isn't much to dislike. The only minor quirk is I can't directly associate a contact with more than one company. They have a workaround for now that is OK, but I'm hoping they will figure out this last little detail.

Right now I'm using it primarily to track and maintain my outbound email marketing/prospecting process. Following through multiple steps with hundreds of people can get confusing and might easily result in possible business dropping off the radar. I've already snagged enough business that I wouldn't have gotten otherwise to pay for my subscription for decades to come.

I have tried several different CRM systems over the years but because they were so complicated I never used them correctly - in fact in each case I slowly stopped using them altogether. Because of this I was missing huge potential for my business as I couldn't remember who to follow up. On one ocassion I actually forgot to follow up a German contact who was very interested in working with me. Then I came across Less Annoying and it has changed my life. The simplicity of the system excited me so much that I am using this on a daily basis and I never miss any follow up contacts. I am finally in control of my marketing and lead development and I have landed some great clients simply because I contacted them on a regular basis until they were ready to buy. This gives me peace of mind knowing that I will never again forget to follow up a client. The daily reminders of actions to take appear in the morning and I view it as a challenge to clear the list on a daily basis. I know without a shadow of doubt that this system will dramatically increase my profitablity as an international speaker and trainer in Mental Resilience.

Nothing I find that this system fits my need perfectly as I want something very simple yet effective

Follow up on potential clients. Relationship marketing. Simple data base information on each client.

Easy of use - not a huge earning curve. Highly affordable for a solo-preneur or entire team.

Wish it connected with some other email Programs (currently only Mailchimp).

Besides being a great CRM, the calendar functionality is fantastic! I use it on a daily basis for our work-flow.

With over 9,000 contacts in our CRM it has to be searchable, quick and easy to use. We love Less Annoying CRM, it's brilliant and I can honestly say I don't know how we could function each day without it.

I'd have to be very picky to say there's anything we dislike about the Less Annoying CRM. For example the frequent use of emojis in our clients emails convert to ? question marks when pasting into their records. It's not an issue, but we prefer to take them out, so it doesn't look like a question was asked and not answered.

We've found a single piece of software that can record our sales from a tentative enquiry, remind us to follow up and keep track of sales. The reports are easy to run and details simple to export.

This is a super simple and effective way to keep track of EVERYTHING!

I still have to remember to copy LACRM on emails if not originating from LACRM

Organize and track our contacts, projects, and opportunities

I have tried many CRM packages. This is the easiest with minimal field requirements and customisation. We have integrated our web enquiry form directly into into the CRM. Right price even for non US Dollar Countries. I have recommended Less Annoying CRM. I have not had any issues with connectivity of the Internet, South Africa does not always have a very stable internet. My Admin also uses the system and co-sharing is easy. I must admit I have not even tried Pipelines etc only for reminders. NO MORE OUTLOOK REMINDERS which is not effective. Highly recommended. Arnold Muscat College Africa Group South Africa

PAYING FOR THE SERVCIE:0 Maybe charge in local currency

Not using Outlook reminders and co sharing with Admin

Its simplicity. Easy of use. Features. Fast reaction.

nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing nothing

I handle over 25,000 leads in this CRM. It helps me setting up and get reminders for followup, to track my leads by category, etc

The fact that you will get someone to get back with you within a couple of hours is great. Also the fact you can customize it for your particular needs is great. I have shown this to friends who are using programs that are more expensive and have a steep learning curve and they wished they would have seen this before investing in the other programs.

As a insurance agent it would be nice is we could add spouse without adding all the same info. I would put that Inconvenience at a 3 or below

It help to keep track of renewal for clients and the daily email letting me know what I have to do that day.

I have worked for large multinational organizations with big and expensive and overbuilt CRM systems. Less Annoying CRM accommodates what is needed in a CRM and is simple and easy to use for the entire team. Couple that with the great support to help answer questions, or solve problems, this CRM system is great!

It's not a dislike, it is a bit of a annoyance, that being address fields are all US based, in a global world we should be able to choose out country (Canada) then have the address fields reflect Canadian fields.

Wide adoption by sales and service team, and everyone capturing notes. Never have I had the success we have (and I have coached sales teams across Canada from 10 to 150) that we experience with Less Annoying, it is simple, it has the key fields needed for a good CRM then does not have the other fields that are nice for some internal department but deter users from entering data.

Less Annoying CRM is so easy to use and customize to my spicificcneeds.

There isn’t a thing I dislike about this CRM

I have organized my data base to track all my clients and potential clients. This allows me to simply click on my CRM when a call comes in and all my information is right in front of me. With the app I can access this information from anywhere.

LACRM has the best customer service. Whenever I have a question or a suggestion, the folks at LACRM have always been helpful, responsive, and friendly. I tell that to everyone who asks me for a recommendation for a CRM.

I don't see any downsides to using LACRM. The product is intuitive, simple, and reliable.

One thing I liked best about LACRM is that I was up and running in minutes.

Super easy to use, very cost effective and has a lot of features that make keeping in touch with contacts very easy.

Nothing really.... The website is easy to access and well laid out.

Keeping track of customers and information about them. Using the API to add information automatically is a big plus

I love the reminder feature for client follow up as well as the ability to build pipelines for business activities!!

I currently do not hav any features I am unhappy with

We upload client notes in their profile and this saves us a ton of time trying to access files when we speak back with clients!! We also love the auto email logging feature for us to locate prior email conversations

Their patience is outstanding. I'm living proof! They also work well with the lady who helps me at my office.

The only thing I don't like is that there's quite a bit of effort using LACRM with Mail Chimp or other companies like that. I know they're not really geared for it, and they've been very helpful, but for guys like me it would be huge is this could be worked out.

It has made me much more detailed oriented without the headache, it has increased my sales, and has increased the communication with my clients.

The dashboard is my favorite feature. I like to see what my next actions are and a history of what I have done.

It's not really about the software, it's more about getting my team to use it.

Keeping track of communications sent to donors.

It is very, very simple to use and that was what I needed. Too many of the other CRM's had long learning curves but I was looking to start running on the first day; that's why I chose Less Annoying CRM.

There aren't many downsides to this CRM but I would have liked to have the option to put someone's picture on their contact so that I could have a visual but that was a luxury and not something needed to accomplish what I needed.

I effectively keep all my schedules in one place, I get e-mail reminders of my schedule on the day of and I also get text reminders which are programmable.

Less Annoying CRM is just what its name says: Easy to use and simple to understand! I looked at over 10 CRM's and even made the mistake of trying a couple (including the big one) and Less Annoying CRM has everything I needed for my 3 businesses. Also, seriously: you cant beat the price! Beyond that the Customer Service is 100 Star service! They actually are real people that you can email or talk with that actually care about the produce and my success.

I have not found a feature that I don't like at this point.

Before Less Annoying CRM things would get lost, dropped, forgotten, follow up was non-existent and now everything gets done and our team can see everything together regardless of where they are. Oh and I didn't have to spend any $$ to get them trained on the CRM.(it is so easy)

I like the fact that it is not complicated to use. I love that I am able to add events and it goes to my google calendar as well

Nothing yet but I am sure I will come up with something

Love. To having to use spreadsheets etc

It is very easy to use and really requires very little instruction. The developers certainly made it user-friendly and intuitive. I especially like the calendar and the ability to set up many tasks at once. In addition, you can group contacts together under the same company and see all of the communications, etc. in one place without having to view each contact separately.

I can't say that I really have anything that I dislike about LACRM. Customer Support is great, the site is always updated and has had no "bugs" that I am aware of. Great site.

Keeping things organized is key and this makes these tasks effortless. Once I create a contact, I am able to add all of the information I need in one place, set up future tasks so I can reach out to people in a timely fashion. Missing an opportunity to reach out is a real negative and LACRM has solved that issue for me.

This platform is very simple but also allows customizable fields to tailor it to your business or industry. The cost is fantastic and the benefits are fantastic to having all your clients info in one convenient place.

I don't have any real issues with the platform. I think I did have some issues with attaching documents to a clients file but not sure if that wasn't operator error.

I am independent so I have client info with several different companies I work with. LACRM allows me to have one central locations for all my clients.

The ease of use also I can add and customize fields as I need them. LACRM is a fantastic tool which saves me time; and as a small business owner on a tight budget the price is unbeatable.

I would like it to be more versatile ability to manipulate the fields. I would also like to move client information to a inactive file for example and have it not show up in my active contacts.

I am solving storage issues with paper files Client information which is portable Saves time because all need information is easy access

LACRM is simple and intuitive. There is no big learning curve and if you have questions their customer service is the BEST I have ever experienced

It would be great if clients could book appointments from the calendar.

LACRM has helped me to organize my clients. No longer do I have a stack of business cards sitting on my desk. I have them in LACRM with notes and tasks. I used to have only email addresses in an email system but entering a contact was like putting them into a bottomless pit never to be found again. NOW, I can find them!

Cloud Based - all users can log in from anywhere

Can't think of anything - nothing has frustrated me in all the years I have used it

Coordinating several workflows and personnel