Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I've worked for mid to large-sized companies in the past. My current position is in a smaller organization that does not need a lot of sophisticated bells and whistles. If you are self-employed or a small business owner, I highly recommend LessAnnoyingCRM because of its simplicity and easy-to-use interface. It still is customizable, but it is not designed to slow you down. Getting through each business day should not require you to learn a multitude of features or the hundreds of ways to generate reports, wasting valuable time. LessAnnoyingCRM is simple, integrated, and focused, allowing you to access your needed information quickly and easily. From my first experience using a CRM with Act! for Windows 1.1 in 1993 to today, take it from me, LessAnnoyingCRM is a fantastic tool to use for your business!

Make pipelines re-assignable/transferable to a different contact if the individual leaves the organization. Otherwise, there is really nothing to complain about.

We are solving accountability and tracking problems. The benefits are a recorded history with each active client, scheduling conflicts are avoided, and reporting to management is much easier to analyze,

The personal attention and prompt responses to emails are like gold for me. The program itself is very easy to set up and use. When I left a non-profit company, we were on our third CRM that was very expensive and non-user friendly. In my own business now, LACRM is the best of all of them, at a fraction of what we were paying for the others.

There is nothing to dislike with LACRM. Even when a feature was not available, they sent out a notification later that they had developed it.

Tracking different types of individuals and groups is crucial to my business. LACRM has made the process simple and robust at the same time. As a board member for a new non-profit, I recommended LACRM for their first CRM to organize their constituents and donors. This alone has improved their outreach tremendously.

The ease of use is the most appealing part of LACRM. The developers have put in a great deal of thought.

There is no part of LACRM that I am unhappy about.

I can manage relationships with over 1,000 suppliers, clients & prospects.

We looked for some time to find just this. We used a CRM for 15 years and had to switch. The customer service is UNMATCHED! Unmatched! We tried to talk to other CRM company's. Took 3-4 days for email reply. Chat's were decent. LACRM watch all emails and reply in no time.

Very tiny thing, tiny. I would like to see color coded calendar for other users.

A simple way to keep basic info on our clients, a good calendar, and a task list. It is 95% super.

The multiple features and integrability.

Sometimes it can be difficult to run reports by finding the right path

Keeping up with grants, donations, interactions, communication and marketing

I like several things about LACRM. 1. It's incredibly easy to use. Any CRM system should be simple and intuitive. LAC (as we call it), is easy to use. I have most of my team using it consistently right out of the gate. 2. It's mobile. It's nearly 2020. A CRM that can't be used and updated on the fly isn't worth much. I'm out of the office, and being able to have my team use the software from an apple or android system is critical to getting the data we need. 3. The tech support from LAC is outstanding. We get a real person with a real answer very quickly when we call. 4. At $10/mo per user, it's the least expensive, most effective software available. I've paid a lot more and gotten a lot less. I don't need a "Robust" system. I need simple and effective. LAC provides that for me and my team. 5. They provide a forum to receive feedback from me. That allows me to send suggestions for improvement and I always get a response from the team.

I'm hoping the team includes more functions for better reporting in the near future.

We can track, in real time, our business development efforts with current and prospective clients.

Customer Service is the best. Always able to get help if needed.

Sometimes sorting is a little hard, but it could be user error also.

Tracking who is talking to what customer and noting conversations. We also track what paper work we are sending the customer so we do not repeat or if the lose it, we can resend it.

Usability while being adequately incredible to take care of business. This implied the item was being used that very day contacts began to be transferred.

Our central lament was investing an excessive amount of energy assessing the extensive rundown of elective choices. I comprehend the organization is dealing with this improvement

I can do designated promoting significantly more adequately now. I love the errand segment that makes me aware of what I really want to do.

The simplicity and design allow you to focus on the data you are trying to track in a CRM. You do not need endless training to make the solution work for your office regardless of industry. Less Annoying CRM is not focused on how you should run your business but provides basics to allow you to run your business well.

The layout of archived pipelines. Closed pipelines can lengthen a contact and you have to scroll down to find the notes. This is very minor but the only thing I could think of off the top of my head as a dislike. LACRM does a fantastic job of keeping the product open for multiple industries but it could cause loopholes in tracking specific industry needs.

Client contact information. Tracking data across multiple product lines in one location with a standard across the products. These benefits have reduced operational time and has increased the speed at which customer service requests are communicated and completed.

Customer support is fabulous. Phone calls answered immediately or call back within 20 minutes. Email answered immediately.

I can't think of anything I dislike. I've used it for over five years, and they've made enhancements to the program that overcame any concerns I had.

Ability to track all communications with clients and prospects easily in one record, attaching pertinent files and documents as needed.

We like that it is easy to learn and use. It gives you a tutorial on how to use it properly and most efficiently. As well as being completely affordable.

Nothing so far. We like this platform and will continue to use it.

We have solved the issue of not having to pay insane monthly subscription fees in order to use a CRM.

Makes things less annoying and easy to use

The inputting process can get a little messy and the support still hasn't been able to fix the issue from a year ago so I've manually been fixing the it.

Staying up to date on how long it's been since working with a client.

You can assign different people different tasks, as well as assign contacts to specific people.

Sometimes the email reminders get annoying if you know whatis already going on for that day.

Keeping organized is great, and your tasks are separate from everyone elses!

What I like best about Less Annoying is the ease of use and the fact that several of us can use the system all at the same time. It is effortless to enter new clients' information and to enter further information. Of course, access to information on any platform is also a big plus when we travel away from the office.

So far, we have not found anything that we have not liked about Less Annoying, but we haven't fully explored all the features it offers.

We have not experienced any problems with Less Annoying to date. The benefits have been streamlined organization and communication between our staff members.

Cost, ease of use, ability to customize to my preferences

there is nothing to dislike about LA CRM. If you want more features outside of those included, either make your own workaround or accept paying more. I did that, and switched to LA CRM.

The solved problem is keeping all of my customers across multiple host companies in one place. So much easier to manage and sell. And I also use the host company CRM, which is very strong but unique to the company.

Very easy to use and beautifully organized

It would be helpful if I was able to designate certain days as non-working days so that those days would be skipped over when creating recurring events.

I have found a software to organize hundreds of clients and schedule them efficiently and quickly, as well as to save notes and tasks pertaining to each client

The link to MailChimp makes it easy to add a new contact. Also, the email link to populate the contact is excellent.

I have no real complaint with the CRM. The only thing that it doesn't import from Mail Chimp is the phone # and company. It would be good if it did.

Good tracking of tasks makes follow-ups easier.

Having all my client data in one place, alerts, lead and process management. I am less likely to miss deadlines and more likely to be proactive. Your customer service is the best.

New contact records default to business values. I have to change everything to personal/home for my B to C business No integration to Microsoft ToDo or Outlook tasks

Reminds me who needs help;avoids missing deadlines.

Very simple to use and very customisable. at it's basic level, it has the right amount of customisable options and 3rd party integrations. The support is really good and freindly. Email resposes are usually within the day and having a UK based phone number is a really handy bonus. The price point is perfect - you don't get penalised for growing and being successful. You only get charged per user - thast it.

The simplicity comes with it the fact that it lacks automation which will be massive improvement to my business. But I knew that when signed up to this, so it's not a failing - more of a suggestion. Being in the US, the time difference shortens the contact time, but their response time is great and having the uk phone number is a relief.

Keeping my contacts synced with Google, so all access on my devices. This way, i can give staff access without giving them access to my Google account.

The simplicity. Less Annoying CRM has everything we need without a bunch of clutter of things we do not. It is perfect for our company.

No dislikes, it covers everything we need perfectly.

Keeping track of interactions with our clients, equipment serial numbers, scheduled meetings. It has been very beneficial since implementation in early 2016.

We started using Less Annoying CRM many years ago when we were looking for an affordable 'less fussy' CRM to help with managing our small business contacts. We did not need all of the bells and whistles charged by the much bigger companies, that we would have paid for but not used. This company did exactly that, at a very affordable price.

I wish we could pay yearly vs monthly, as this would help with our accounting.

It connects with Mailchimp, so that we can seemlessly manage our list through LACRM without an added effort. We use the calendar function daily, which sends us reminder emails when projects are due. You can also set different kinds of calendars for different tasks, making it easy to track what is going on with our campaigns.

Their customer service. After spending hours with big companies, waiting to get help, answers or support in a crunch time, Less Annoying CRM feels like fresh air. If they don't actually answer the phone (rare) when I call, they get back to me right away and always make me feel like a priority customer even though I'm sure we are one of their smaller agencies. Their videos are short and to the point and there are no hidden costs for help, etc. Best of all, their team speaks my language (which is NOT tech). They are encouraging and listen better than any customer service dept. I've ever dealt with and they always solve my problems -- without making me feel stupid. They're great and I'd recommend them to anyone getting trying to establish a CRM.

They can't help me get my team to use it regularly. Figure that out and I'll buy it. LOL.

Tracking my sales process. Easy use and great reminder system

It is simpe and straightforward; uncluttered with all the features I don't need but easy to learn and use the ones I do need. Their customer service is prompt, friendly, and very helpful. I also love that it is web-based.

That more people don't know about this company and their services. Particularly small non-profits.

Quick uptake from all users, drastically reducing my CRM budget and the percentage of time people will use it. Tracking contacts among multiple users with multiple computers, and the ability to easily store email threads within the CRM

So simple to use, including the fact that there's nothing to do locally since it's cloud-based. My last contact manager was powerful, full-blown ... and a support nightmare. I just wanted a reliable package to manage info on my contacts. LACRM delivered. The support team is as good as any I have ever worked with. The fact that I know the name of several of them still amazes me! It's like getting personalized service. No, it's not like that. It IS that. They take great care of you, helping with the initial setup and responding to questions or concerns. When I had a question, they always respond. I've never waited more than 24 hours and always received a good solution.

I admit I am not using the CRM functions related to moving leads and prospects through a sales flow. I use it for contact management, and scheduling and documenting interactions with both business and personal contacts. For what I use it for, it's awesome. There are a few things I miss from the full-blown contact manager I used to use (ACT). It would do ANYTHING you needed it to do. But that meant tremendous complexity that I finally decided wasn't worth the benefits. I have no regrets about the move to LACRM. I've recommended it to others, and they let me know they were as happy with it as I am.

It provides the essential function of capturing information about the people I do business with, and making it extremely easy to find the information I need.

Very easy to set up forms, set tasks and reminders. All web-based, so no software to manage. Updates are automatic. The cost can't be beat.

Nothing so far. I haven't used some of the more advanced features, such as pipelines.

Left another CRM behind after vendor failed to support it anymore. LACRM was just what I needed for my small business.

A very helpful team who answers queries quickly. Although we are in different continents, the team had a chat with me to walk through the set-up specific to our business. I am not tech-savvy and the team helped to explain everything. Very grateful.

I can't think of any for now. We haven't tried all the functions.

A cost-effective and user-friendly CRM

Platform is great for sales call reporting

Don't see any down sides to this platform.

Activity reports help us plan and analyze our sales calls.

Lessannoying CRM has everything you need in a simple to use CRM database software. I act for a number of international businesses and have diligently trained myself to use LACRM every time I have a client interaction - it's easy to forget what transpired in a conversation when one has so many touch points, however so long as one maintains the discipline of making notes after each call, it all becomes very easy to stay on top of things. I always recommend the software when people ask for a solution. Its 5 stars in my book Also I love the way I get an automated reminder of my tasks on a daily bais.

There is not a lot to dislike , its simple , uncomplicated, very user friendly and very inexpensive -

The most important thing is being able to stay on top of what is going on, as its easy to forget things. Clients love it when I can appear to be across all of the details in a flash. Very useful when one has 'senior moments' . It really helps with our sales closing ratio-

Less Annoying CRM is affordable, user friendly and comes with GREAT support.

I look forward to an app. But honestly the site works fine on all my mobile devices, so this is not a big thing.

This was my first CRM for my new business and I could not be happier. I started with just keeping track of my own sales prospects. Now I have four users on the system. My new employee had never used a CRM but he is coming up to speed quickly.

Less Annoying CRM is an extremely easy to use platform with many capabilities. It's everything you need in a CRM system. Additionally, their customer service is very quick and they have resolved any issue I've ever had.

I do not dislike anything. Less Annoying CRM has been great.

I had a problem merging contacts, but Less Annoying CRM has taught me how. Benefits I've realized include mass merging and linking contacts to events/tasks for easy reminders.