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monday CRM
4.6

( 728 )

(Formerly Monday Sales CRM)
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monday CRM Reviews & Product Details

monday CRM Overview
What is monday CRM?

Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead scoring, email tracking, and call logging, Monday CRM is a great solution for any sales team looking to increase their productivity and close more deals.

Company monday.com
Year founded 2012
Company size 5001-10,000 employees
Headquarters Tel Aviv, Israel
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
monday CRM Categories on Findstack
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Crevio
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Free plan available
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Ask Questions about monday CRM
What monday CRM is best for?
How does monday CRM compare to Pipedrive?
What are the pros and cons of monday CRM?
monday CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, Videos, Webinars
Languages Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish
monday CRM Awards
Findstack 2024 General Badge
monday CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
monday CRM Media
monday CRM video thumbnail
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monday CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 26, 2026
monday CRM Logo
728 monday CRM Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
Sa'id K. avatar
Sa'id K.
Product Development & Partnership Lead
Share
"Monday.com CRM review"
What do you like best about monday CRM?

The ease of collaboration and instant email notifications for actions, tasks and board replication for efficient work base

What do you dislike about monday CRM?

I can't think of any for now. Monday.com has changed the game for my product management team

What problems is monday CRM solving and how is that benefiting you?

Monday is helping me to have a wholistic view of all my customers, every status change and customer update is captured real time

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
Darren H. avatar
Darren H.
Design Manager
Share
"Essential tool to Organize your Workflow"
What do you like best about monday CRM?

It's a very versatile and customizable resource. Whatever you need it to do, it's likely possible.

What do you dislike about monday CRM?

Only issue is too many paid add-ons to get advanced features. The core software should have more capabilities that you shouldn't have to pay for.

What problems is monday CRM solving and how is that benefiting you?

It centralizes our incoming leads and funnels into our sales pipeline. Simplifies lead and project management.

Mid Market (51-1000 emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
DA
Delaney A.
Senior Customer Operations Manager
Share
"Everything all in one place!"
What do you like best about monday CRM?

I love the customizability. The reporting and dashboards are beautiful and easy to use.

What do you dislike about monday CRM?

Doesn't integrate with my internal software but we are a proprietary based company. Would be cool to have an account manager who was dedicated to help us with creating some custom reports instead of the trial and error

What problems is monday CRM solving and how is that benefiting you?

tracking and visibility

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
ML
Marissa L.
Founder
Share
"Monday.com is the only tool I needed to start my business!"
What do you like best about monday CRM?

Kees everything organized, and in one place. The mobile app allows my whole business to stay with me when I'm on the go!

What do you dislike about monday CRM?

Not much to complain about! It's easy to use and great features

What problems is monday CRM solving and how is that benefiting you?

Takes the guess work out of tracking budgets, keeps everything organized. Automated emails to clients.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
DR
David R.
Founder
Share
"Clear, fast and accurate"
What do you like best about monday CRM?

For me Monday is a work tool that allows me to have instant and accurate information. It´s very easy to know the status of my processes and facilitates the monitoring of the multiple tasks that provide the daily work information.

What do you dislike about monday CRM?

For me the tool is very complete and in a way it is complemented with all the resources that must be acquired; maybe that is the bad thing, however I understand that it is a business model.

What problems is monday CRM solving and how is that benefiting you?

allows me to have clear, fast and accurate information.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday is a great resource!"
What do you like best about monday CRM?

Monday is so flexible . . . I can have as much or little data as I need. The "Open" function that brings up the notes that are entered by date is great for free-form notes and memos. I use the next interaction date frequently to do follow-up communications.

What do you dislike about monday CRM?

Infrequently it opens into other areas and not the Contact List where I do my work.

What problems is monday CRM solving and how is that benefiting you?

Monday makes it easy to follow up with potential clients based on their needs as far as scheduling.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing CRM"
What do you like best about monday CRM?

Formulas are a great way to automate repetitive tasks and the automations really make a difference twhen using the product

What do you dislike about monday CRM?

Some features are locked away under the Sales version on Monday, which would be good to have on the main version on Monday too.

What problems is monday CRM solving and how is that benefiting you?

It solves tracking of tasks so i can stay ontop of things

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
Brandon B. avatar
Brandon B.
Loan Officer
Share
"Monday is Excellent"
What do you like best about monday CRM?

Monday helps our team organize and track projects.

What do you dislike about monday CRM?

Nothing of note! Monday is a breeze to use!

What problems is monday CRM solving and how is that benefiting you?

Monday allows us to create and track our projects so we can maintain timely deadlines as well as keep important things from falling through the cracks.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I came back as another software just didn't work for me."
What do you like best about monday CRM?

I find Monday easy to use, implement and aligned with how my brain approaches work tasks.

What do you dislike about monday CRM?

Sometimes the number of videos and options can be overwhelming, however I feel comfortable using it on a basic level.

What problems is monday CRM solving and how is that benefiting you?

Monday enables my remote team to communicate with each other easily on projects.

Small Business (50 or fewer emp.)
Nov 13, 2023
 Source
Overall Rating:
5.0
AP
Ashley P.
Master In Marketing And Business
Share
"THE BEST CRM"
What do you like best about monday CRM?

It´s convenient, fast, and easy to understand, I'm able to do as many boards as I want and upload many files, and images, its the best investment we have made in the last 2 years.

What do you dislike about monday CRM?

There have been miscommunications in the automation commands

What problems is monday CRM solving and how is that benefiting you?

None