As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that Paymo centralizes client and project information in an easy-to-understand way. The UI is great and one of the big reasons I selected Paymo over solutions for our team. Paymo makes it easy for anyone in the organization to find basic client/project info they might be looking for.
Initially, I was hoping Paymo could replace several tools that we're using now (including Smartsheet for its gantt chart); however, you can't export schedules (which is an important feature as we share this with clients) and setting dependencies to see a full trickle-down effect is a little difficult. I also hope to see additional filtering options within Clients, Projects, Files and Discussions. Information can get very long and currently it's all a long scroll.
We are helping to solve greater client and project visibility, automatic reminders for project managers to do certain things as it relates to projects and some task management (in hopes that this can replace Asana).
Fast and convenient way to manage worked hours with a good overview.
I would love to see an option to save a timeslot of worked hours as a template. My workweek doesn't change often in terms of schedule, so I would like to be able to select a template of my normal worked hours so i don't have to manually put it in for every day.
Benefits are definitely a less cluttered workplace!
Well organised. I use it to rack my time and my team's time on projects. Different task can be set at different costs, so I can see how much time and budget is remaining for each project. I also use it for scheduling work for editors, animators etc - and can see when there is a conflict and resolve it in advance.
I wish there was a way of filtering down the project table view to just show he projects that I am on. It would be easy to add this function to a "My Projects" tab or something similar.
Business problems solved = highlighting scheduling conflicts in advance, accurately accounting for time spent on projects so that charges and quotes can be adjusted appropriately. It also help to show the development junior team members are making over time, so that we can tell when they have the skills to be entrusted with more advanced/time-limited projects.
The 'Projects' tab allows me to plan project delivery effectively and provides a simple overview dashboard to keep account of budget burn and task delivery.
As i'm new to using Paymo i haven't discovered anything yet that i specifically dislike
Resource planning for following week allows me to understand whether we are over allocated or under allocated on planned tasks and activities. It also allows me to understand specific areas of discipline that are being resourced the most for the week.
I like having the opportunity to track my time per project/task.
I do not like the fact that when I want to enter hours like xx:15 xx:25 xx;:45 it's not very flexible and I need to manually enter these values.
It's good for keeping track of the amount of hours made by each person. Helps for the budgets.
I love just about all the features provided by this app. The best part is that they're still growing and take suggestions seriously.
I don't dislike anything. Just small little improves to the existing functions is all it really needs.
Business problem we're having is being able to see how many hours anyone has timed to a project. As of right now, it only shows the current user time and not everyone who has access to the project.
It is easy to use and create new tasks, responsive and fast
Sometime soon it failed keeping time on mobile when the phone turned off
Keeping track of hours worked
Easy to onboard team members and manage multiple projects visually
The platform was not mobile friendly at the time we were using it.
Project management simplified. The platform helped keep the team focused and on task.
It tracks time pretty seamless for easy use.
There isn't one thing I dislike about the software.
Time tracking for payroll
It easy to track time to complete task/project. I use this information to produce invoice/s & estimate/s
The new widget is not working properly on my desk top. The only one working properly is the one on my phone. But some time I forgot to stop the time. The phone app is convenience when I am out of the office, but not in t he office. I forgot to stop the time tracker.
time tracking each task. It not only help to have accurate invoices, but also to prepare accurate fee proposal base on the previous similar task/ project
I like that it's has an automatic time tracking app, and helps you efficiently manage different projects simultaneously. We're a small company and it allows us to all collaborate on the same project, or just have one user assigned per project dependent upon needs.
I think there could be a cheaper price for a smaller team that functions more as a startup. The timer function also restarts when you step away instead of showing you where you left off.
We need to effectively and efficiently manage several products under a small team. We could also
We like the invoice management the best. We use Paymo to invoice our clients, and it really does a good job of keeping things organized (which invoices have been paid, have been sent, or are still in review.
I think the lack of a good iOS app that runs on iPad is a big disappointment.
We're trying to track how much time we spend on projects.
Very easy to use. Great for organizing projects: task lists, deadlines and tine-tracking are all very straightforward.
Would like more drag and drop capability between projects and ability to export tasks lists but these are not 'show stopper' issues.
The cloud based system means it can be accessed anywhere on different devices though I primarily use the browser version on my Mac. I find it easier to track multiple projects and manage time.
The time tracking they have, also, the API they have so you can develop your own tools that fit your needs in order to customize Paymo and make it a unique tool for your company.
There are two things that Paymo lacks and are really needed: The first one is resource allocation. The second one is gantt for plannification. The problem is that tasks and task lists on't have a begin date, so it is very dificult to plan multiple projects.
We are currently solving the need to know if our developers are working all the time we plan, and if our estimates are valid.
Integrations between website and app is seamless.
So far I found integrations with Android App worthless. So I am not using that app.
Time tracking mainly. Also some project management.
I appreciate how straightforward the interface is - very easy to use, easy to drag and drop time on the calendar-style timecard, and easy to run reports.
Only 1 invoice per month for the basic subscription.
I use the timer to keep myself accountable, and accurately track all of my billable time.
I love the style of the Kanban board and that you can both track time and create tasks for others.
The status of others on each project is hard to track and the deadlines don't show clearly on the boards.
Capacity to a degree. Also, time tracking and reporting is made very simple.
There are different layouts on how you can view your projects. There is the list, table, board, and calendar layouts.
I dislike how confusing it is and it is difficult to use. Compared to Click-Up, it doesn't connect tasks well. I'm not sure if even that feature is available because I tried looking for it, but haven't found it yet. In Click-Up, you could see when the task before your task has been completed or not, which then it would tell you that you can start your task now. I wish it had a feature like that. If the person who created the task forgets to add in the deadline, then I would never see that task on my dashboard. I have to go searching for it among the many pages.
We are using Paymo as a project management tool for everyone on our team. It's been giving us some trouble though. There aren't many benefits.
Ability to create specific accounts and specific projects within each account
Difficulty in getting specific information
Tracking work on different accounts and projects for clients.
I love being able to edit time for every member of the team.
Coordinating use of Paymo between 15+ team members is challenging, when you don't want to expose salary data – so we always need to export data and run separate reports.
We weren't doing a good job measuring the time it takes for each step in our production process. Hubspot was too invasive. Toggl was more aesthetically pleasant but too confusing. Paymo was the least invasive tool that was easiest for the team to adopt. Since adopting Paymo we've been able to see how much time we spend in each step of the production process.