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Paymo Reviews: 4.6/5 — Highly Rated
As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Paymo Pros and Cons
- Allows for real time collaboration
- Extensive bird’s eye view of individual tasks
- Supports multiple views
- Features advanced filters and notifications
- While the platform offers a free plan, it does come with a lot of limitations
Compare Paymo with other popular tools in the same category.
Everything. When I started using Paymo (2015) I really needed a timer since I deal with a variety of clients. It was easy to use, and very intuitive for my needs. It wasn't until I started to poke around all the other features that I realized this little app is amazing. I get to use it with my team (remoters) and am able to edit just as easily. But if I had to chose one thing I like the best, it's the price! That's a lot of awesomeness for such a little price. I hope that doesn't give these guys any ideas!
Nothing about this app. Not sure how many words I need...
Client management, and keeping consultants happy by giving them the ability to pick any day of the month to dock their time. It has also given us the opportunity to realize how much time is allotted for a specific project, in order to better quote the next similar project.
After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur. Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow. A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use! Other features I love: - Time-tracking/timesheet: Visual representation of where my time goes. I use the in app timer every day. - Flexible viewing options: I can easily switch between list, table, board, and gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools). - Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view. - There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront. It’s definitely worth giving a try.
- I would like to be able to invite users as reviewers to my account. Right now, if I want a coaching client to be able to view tasks in Paymo, I have to add them as a new, paid user. - The name! Whenever I tell people about Paymo they assume I'm talking about a financial app, not a project management tool. I would hate for this to hinder such a wonderful tool in the marketplace! - I would like to receive in-app reminders about work that is due. I have Paymo synced to my calendar and I receive email reminders, but it would be better for me if the app sent push notifications.
Paymo is so easy to use, that I actually use it! This has boosted my productivity greatly. It is easy to add work, view work, track work, track time, and more. Paymo has a timer feature that is also super intuitive when used via the mobile app and that I use every day. I love to use the timesheet for a visual representation of where my time has gone. What doesn't get measured, doesn't get improved! Also, even though I'm currently a solo operation, I have a lot of projects, and I need to be able to see a global view of my work. A lot of tools I've tried do not have this option, and if they do, it's an upgrade that is cost-prohibitive. Not only can I see all of my work at a time, but using a dropdown menu, I can easily switch between different views: list, table, board (kanban). Using Paymo allows me to stay on the work required to grow my business.
Paymo is really a great application. I was not convinced to work with Asana or Trello to manage my personal work flow. With Paymo, I found everything I needed: a CSM to manage my leads and my clients, a to do list to put my tasks in order, a project manager to take notes during my discussions with customers. In addition, I was able to link Paymo to Quickbook to transform my quotes into an invoice. Now, I track all of my time to find out exactly how much time I spend on my customer contracts and my personal business.
I don't like the IOS configuration. I prefer the web app. I found IOS app uncomplete.
I' able to track all my time, billable an unbillable.
I love that Paymo doesn't just solve the issue of project management. It offers so much more relevant functionality that other productivity and project management apps don't offer. As a freelancer I can estimate straight from the app, bill directly from time sheets and automatically chase payments which has saved me countless hours of administration. I love that it has a desktop timer that I can easily switch between jobs on. I can see my monthly productivity and billings at a glance and keep my projects on budget. It is one of the easiest productivity apps I have ever had to learn. The interface is visually pleasing and beautifully simple and intuitive and they are always improving on it, which I love. To top it off, the customer service is fantastic and they actively try to accommodate user needs by offering forums where new app tools can be suggested and upvoted for implementation. I have tried all the other major apps (Asana, Monday, trello etc) and all had a steep learning curve, tons of superfluous (to me) functions and Paymo was the only one that had just what I wanted. Nothing more, nothing less.
I have been a Paymo user for over a year now and there is honestly nothing about it that I dislike. I look forward to seeing even more functionality in the future and will continue to enthusiastically recommend it to others.
I am saving hours and hours that I used to spend manually tracking time with written time sheets and setting up invoices. I also now can see at a glance what invoices are outstanding so no unpaid bills ever slip through the cracks.
Years ago i was looking to a time tracker that has a timesheet to track time. For my personal use this is a must have. Then it has customer management, reports that i use very often to calculate costs of projects.
Basically nothing. Maybe the app can be better... but personally i don't use.
Time tracking very easy. Reports for my customers is very simple. In my case i simplified my life (before i was using excel file shared with customers).
I use Paymo to manage: time, tasks, projects, clients, create time reports, look at my week/month/year statistics. It works great with RTL language. During the day I use a desktop app timer, that counts time spent for all my tasks. When I work outside the office I use a mobile app. Everything is completely synchronized, thus I never loose time.
Paymo has important features I could find useful for me like the Gantt Chart, but for extra money. I prefer not to pay since I don't find it necessary right now.
Since I started to use Paymo, it helps me see improvements in my management. I can see it through time reports, where I see time spent for each task. I can see it by most paying client who I can give more attention, gifts. I don't worry if I've forgotten to assign a time for some time, because I can simply include it by the end of the day, and when it's time to send the report to my client and receive payment.
Paymo works well for our small business. It is reliable, easy to use and produces great reports and invoices. It makes time tracking a breeze and our detailed time reports means clients know exactly what we are billing for.
In general, you do have to be disciplined to remember to "clock in" and "clock out" if you want to keep accurate records. But they make it quite easy (we use Macs for all our work). Monthly billing could be more automated -- but that's more of a wish than a dislike.
We bill by the hour (actually by the minute). Paymo makes it frictionless to enter our time as we do tasks throughout the day. The benefit is that when it is time to bill clients, there's no argument about how we spent our time -- it's all there for them to see. And we don't miss those "a few minutes here, a few minutes there" kind of tasks that can really add up over a month.
Paymo balances well the need for input in relation to the output you need. It helps us save a lot of time and still keep track of the key parameters. We can plan our projects very efficiently!
We miss the possibility to use the invoices and expenses, digitally connected to a bookkeeping system such as Fort Knox.
Preparing projects at an early stage so that we can send out quotations with a small effort. Keeping track of expenses related to projects. Invoicing. Planning time.
Paymo's seamless design makes project management easy. With a simple menu sideline, it is easy to access all that your business needs to run in an organized and efficient manner. It is easy to add users, manage your subscription plan, view and add clients. Paymo's project tab is where you can view, manage, and assign projects and tasks to any user. Collaboration is EASY. And I love Paymo's Accounting tab also. Invoicing, expense input, estimates, and even recurring invoicing has never been simpler. I like how I was able to start with the free plan, then once my business grew I was able to easily switch to a more expansive plan.
I wish that I could have used more invoices in the free plan, just to grow my business a little bit more before spending more, but I am loving the subscription plan I am on at the moment.
With the project tab I am able to see all of my projects, whether they be complete, inactive, archived, etc. I am also able to view tasks and task lists in different ways that allow me to effectively organize and plan my work day. Invoicing has become easier, as I am able to assign a client to an invoice and have it sent directly to the client's email address. Since my business is mostly run by rates, Paymo's time tracking feature along with the app helps me effectively track my time to charge my clients with the most accurate price. This also helps me with time sheets and time reporting, allowing me to plan for future clients to completely maximize profit.
Paymo allows us to track time easily and provide monthly reports to clients, as well as include PayPal functionality for invoices. The Paymo team is quick to communicate when we have issues or feedback. Other similar products have tried to sell themselves to us but we tell them we’re 100% happy with Paymo.
The only improvement right now I’d like would be to convert monthly time reports into invoices for our clients who we invoice monthly for our hours.
Timekeeping. We’re able to look back at past projects to see the real time we invested in them to help make our new estimates as realistic as possible.
Excellent Time tracking facilities, Project Management features & Quickbooks integration.
No current external user access for projects. Mobile app whilst excellent could do with a little more functionality to bring it inline with the website experience, but as a simple time tracking application works flawlessly.
I was looking for a solution like Paymo for a very long time. Prior to this I was using at least 3 services for project managment, time tracking & invoicing. Paymo's app, interface & the way it all integrates into one product is perfect for myself as a freelance Graphic Designer. I also use Quickbooks for invoicing and Paymo's integration with that is as seamless as can be. Support has been outstanding. The one remaining feature I am in need of is being able to grant external access for clients to view project progress/deliver links to proofs. I contacted support early on and was advised this feature is coming. In the few short months I have used Paymo there have already been several updates to the interface that have streamlined the experience further. Invaluable tool for me right now and couldn't recommend it enough.
We have been using Paymo for years, so our business has grown with them. They are constantly looking for ways to improve the experience for their customers and provide new tools to help with project management. We love how we get email updates when a comment has been made on a project, and when you click through is shows the entire conversation. We'v only just started using the scheduling section and we love it!
We love the desktop version, but the app it not as good of an experience.
We feel really confident that even if someone is sick or leaves the company, that we have all the details of the project in the one place. This ensures our clients have continuity of service and experience.
Incredible usability, ease of use, fantastic visuals, wonderful features and total control over your steps and expenses.
The price is to much for brazilian users
Now I can better understand how much it costs me to work for a client on a project.
I've been using this product since 2016 and did so in several ways. Every time an update is implemented it's surprises me on it's effectiveness. It just keeps running smoother and smoother. Besides that the tools in the app are nicely designed an clearly structured i like the (multiple) supporting apps to track time very useful. Also nicely integrated with other apps through API. It's just a great product.
None really... I'm finding more and more ways to implement other workflows in there. My Getting things done method and trello (kanban) are easy to implement. Maybe a notetaking system to implement Zettelkasten (knowledgebase) in there aswell.
Keep all data and info for a project in one place. But also keep it structured and clean.
Paymo manages to be fully featured and yet simple to use. It has also steadily evolved since the early days and I never have to worry that it's going to simply disappear on me one day. The support team is responsive and knowledgeable and their feature set perfectly meets my time tracking needs.
I wish there was a more robust reporting option for income and invoicing. Right now I don't use the invoicing feature at all because I find it's too clunky.
I use Paymo for tracking my time spent on various web design projects. I love that I can use it on multiple computers, that it just seamlessly tallies up everything I do and provides great stats to help me understand where my time is going. The desktop app has the invaluable "idle stop" feature, so that it notices if you wander off and forget to turn the timer off first. I just can't say enough good things about this service.
The widget almost never stops working, even if my internet cuts out, and when it does (which is not even once a month, and I use Paymo practically every day of the week), it is easy to restart or log off and on again to fix.
It used to be the widget would indicate how many hours I had worked this week and they took that away and there's no way to restore it. However, there are a lot of far more important features.
Keeping track of my time and how much has accumulated. When I had a virtual assistant, I could set up a report for her and it was easy for her to create bills with it.
It's very easy to use and is scalable. For example, I run a solo business and need faithful time-tracking, invoicing, estimates and a way to keep track of expenses - Paymo makes it easy to do all these tasks. It also allows me to run time reports and alerts me when a project is approaching max hours allotted. These are the functions I use the most (daily), but if I ever need access to Gant charts, I can always upgrade.
Occasionally I've experienced the desktop widget hasn't worked, but I prefer to use the browser anyway. I also wish it was easier to customize invoices and estimate templates.
I'm able to accurately account for my time and being able to automatically create an invoice from time worked is great - very little manual entries. See actual time worked is excellent.
Easy invoicing, ability to track time, manage team, manage projects. Everything it has been thought through and it's connected. It feels like an ecosystem when you're using the platform. The design is very intuitive and I love the continuity. Here and there I think it could have been made more modern, but it is nothing to complain about honestly.
It doesn't have native MacOS and iPhone Application, except for the ones that track the time, but they are a pain in the ass to use and I never use them. Very bad UX, and VERY limited functionality. Also, I would love to have more features for the financial department. Right now, the platform is a little limited compared to other systems who are specialized in bookkeeping.
It's the place where I'm keeping all the subscriptions from my clients. I also add tasks for our developers to do and invoicing plays a big role, and I hope it will receive new features in the future. All in all I think is the main platform that we run our company with and without it we couldn't.
Paymo has the perfect amount of complexity for us. Not too much, not too little... it's just right. I love that I can assign projects and then view my resource allocation in the Team Scheduler. I also love that I can easily see the exact status of all our projects (by project lead or any number of things) and then drill into each project, each task, and as much detail as I'd like. I also like that, as a manager, I can use Paymo during my one on one meetings so that I can coach my team members effectively.
There is very little to dislike, but if I were nitpicking, there are only two user types... Admins and Users. Sometimes we need a bit more visibility for our managers but not so much visibility that they are admins. But, there are workarounds and for the price, Paymo is amazing.
Initially, we used Paymo for timekeeping but it morphed into our full project management system and our project resource allocation platform. Paymo has helped us track every aspect of our project efficiencies including saving us thousands of dollars on projects where we had underestimated the time that it was taking to complete fixed-price contracts.
I love the ease of tracking my projects + time. I'm a one-man business and have been using Paymo for almost 3 years. Clients love the clean invoices and I love how I can track all my projects throughout the day and have never had a problem.
There's not really anything I dislike. I haven't experienced Paymo with more than myself so I can only speak for myself vs working with others in the app.
Tracking accurate time on projects and separating projects and their individual tasks so my clients know exactly what I've worked on and what takes the most time.
Paymo gives this with ease of use and great design. I highly recommend Paymo over any other project management programs, it is worth it! Project, Team and Invoice management and you can accept online payments using Stripe, PayPal and Payoneer
Currency conversion is not available in invoices.
I can generate invoice based on client and projects and can accept online payments.
That I have a combination of time tracking AND invoicing. I've been looking long enough for such a tool and I wasn't satisfied with any of the others. But Paymo offers exactly this feature: best for freelancers.
The mobile app. Could have less features and better UX.
Time tracking AND invoicing. No export, same tool. Great!
Paymo has all features we need. Clients, projects, tasks, templates, time counter, invoicing... Few things we especially like: - custom invoicing templates, and invoice languages - recuring invoicing - several payment options - tasks organization, per projects, priority, time - great time reports with many options (our clients love these)
There is a statistics dashboard but would like some more fine-grain options.
We are a web design & development company and we use Paymo all the time. Project management, time tracking & invoicing.
Its interface is clean and intuitive. They always listen to costumers for support and suggestions. Its always evolving.
The billing is only in dollars, which is no good for user in other countries.
Time tracking is my main use, and it does it very well, even with many other amazing features.
Quick and easy to switch between tasks and projects. Helps me keep on top of what's important!
You need to be careful not to delete the wrong thing or it can't be recovered. I also think that the software would benefit from having more than just three categories of prioritization.
I find that it enables me to effectively prioritize my tasks - I manage many projects at once, working on my own and the software allows me to see at a glance where I'm up to on each project. I also use the platform to brain-dump ideas and love that I can add files to each project keeping everything in one place.
Paymo exceeds my project management, time tracking, and invoicing needs. The customer service/support has been amazing.
I'm still struggling with the QuickBooks integration, but I think that's more of a QB issue than a Paymo issue.
It's made it very easy to track my time and prepare accurate invoices for my clients.
Would you like to save yourself time, money and frustration and get the project done better? This tool lets you manage a project from start to finish. With Paymo, you can communicate with the project team, share important documents, assign tasks, send invoices to clients and also stay updated with clients until the project is done. This is a complete solution for project managers who would love to get project work done without any hassle.
There is no dislike about this tool, it works well.
We now manage projects work better and deliver on time.
I like every feature that Paymo offers me, its price is extremely accessible for a software with which you can control the time you work, make payments of invoices with a large template. I can also add that its variety of languages is very easy.
Paymo is a very complex software so sometimes it can become a headache, so the only point I can add against this software is its complexity, which is not all bad.
The help provided to my company is incredible, because we create invoices to our customers in a few minutes, I also like it a lot as I see who has completed a task and who does not, this is essential for each company because our employees finish the projects in the estimated time .
I like how the time reporting system integrates with our project management.
To this point, I have found nothing that I dislike about Paymo
Time keeping and basic project management.