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Paymo Logo
Paymo
Streamlined Project Management
4.6
(585)
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Paymo Reviews & Product Details

Paymo Overview
What is Paymo?

As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.

Company Paymo
Year founded 2008
Company size 11-50 employees
Headquarters Cluj-Napoca, Cluj, Romania
Social Media
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Paymo Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Paymo Pros and Cons
Pros
  • Allows for real time collaboration
  • Extensive bird’s eye view of individual tasks
  • Supports multiple views
  • Features advanced filters and notifications
Cons
  • While the platform offers a free plan, it does come with a lot of limitations
Paymo Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Paymo Media
Paymo video thumbnail
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Paymo Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 24, 2025
Paymo Logo
585 Paymo Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Nov 12, 2021
 Source
Overall Rating:
4.0
RD
Rafael D.
S
Share
"Solid product at a fair price"
What do you like best about Paymo?

Easy to manage my projects and invoice clients. And pricing is just as good as it can get.

What do you dislike about Paymo?

A few minor improvements could be made on the ticking side of things and the ease of how to add hours to tickets and also have boards for ticket status.

What problems is Paymo solving and how is that benefiting you?

Project management Client Portfolio management Project Estimation Billing

Small Business (50 or fewer emp.)
Nov 01, 2021
 Source
Overall Rating:
4.0
CM
Chris M.
Editor And Consultant
Share
"I use Paymo for pretty much my whole business"
What do you like best about Paymo?

Paymo is flexible, and has all the features I love. Nicely designed invoices, an easy-to-use time tracker, great database for clients etc. I love being able to easily add time into my timesheet, check of my tasks and start up new projects. There are a few features I'd still love to see, but overall it's a great tool.

What do you dislike about Paymo?

It would be great if there were a few more overview features. I'd love to see, for example, my expected overall income based on the total budgets allocated to each project.

What problems is Paymo solving and how is that benefiting you?

I run my own consulting and editing business. I found it hard to find a project management tool that I actually liked, which allowed me to track time and manually (and easily) update my timesheet, raise invoices, and manage my clients and projects. Paymo does pretty much everything I need.

Small Business (50 or fewer emp.)
Oct 25, 2021
 Source
Overall Rating:
4.0
AF
Andrea F.
Architect
Share
"More than a time tracking and project managment tool: great overall for freelances and small offices"
What do you like best about Paymo?

Paymo puts everything in one place: time tracking, invoicing, timesheets, expenses, invoicing. It is an overall winner: it gives you an integrated work tool without the need of open and link (often with ungreased gears) different apps. It also gives you enough customization but not to much: it is built for a purpose, so you easily and quickly understand how to use it. The user interface is neat, pleasant and very easy to break-in and understand. I really like the flexibility in which you can show data in dashboard, reports, timesheets: it really helps us to perform better and keep on schedule and within budgeted hours. I really love the automatic time tracking desktop software, even though I don't use it much, knowing that it is there gives me a sense of security in case I forget to hit the track time button. Paymo also has a desktop widget with a brilliant "away time" alarm: whenever you're away for a certain amount of time of your choice it gives you the ability od discard the idle time e.g. (if you were busy chatting with your mum) or you can keep the time (e.g. you were in boss office). Paymo support it is also requires a mention: always willing to help and make the app better!

What do you dislike about Paymo?

- Android app lacks many features: it has no filters for projects and tasks, it lacks a widget or a notification to start and stop time quickly, or to add expenses. - It's impossible to connect with another freelance with its own account to share and manage a project. - It lacks a payroll section! - For freelances often switching from one project to an other it could be VERY helpful to have: 1) an "at work" separated timer (with tags like in office, travelling, ecc.) , to know how many hours of the day any user it is actually in working time; 2) a specified general office taks, time tracking and expenses section. There's a lot of work we do to keep the business going that is not linked to clients or specific projects - If you try to estimate a task based on estimated working hours for a tasks that involves more than one user with different hourly cost, You won't get a useful result: the estimate just uses the highest hourly cost even if 99% of the hours have been done from other users. - It's hard to add expenses without a quick add or an andorid widget.

What problems is Paymo solving and how is that benefiting you?

I know how much time we spend on tasks, understanding where to optimize and giving me a better way to estimate future projects. It integrates

Small Business (50 or fewer emp.)
Oct 22, 2021
 Source
Overall Rating:
4.0
RS
Rob S.
D
Share
"Clean interface, covers lots of bases"
What do you like best about Paymo?

Ability to track time and invoice as time or fixed charges, share info with clients if required. Organisation of all projects in the office is handy.

What do you dislike about Paymo?

Can get quite expensive for a small business to use full functionality.

What problems is Paymo solving and how is that benefiting you?

Allocation of time to each project. Invoicing.

Mid Market (51-1000 emp.)
Jul 05, 2021
 Source
Overall Rating:
4.0
MK
Mike K.
Software Engineer
Share
"Practical and easy to use interface"
What do you like best about Paymo?

The convenience that paymo offers you to keep track of your projects and pending tasks is undeniably amazing, you can prioritize the most important tasks in your control panel so your associates or workers will know which task to finish first, you can also save all the documents related to a single project and identify the folder to make it easy to find for everyone, and finally you can see in real time the project that everyone is working on which allows you to optimize the workflow.

What do you dislike about Paymo?

Sometimes it takes a while to load the projects due to the saturation of the platform.

What problems is Paymo solving and how is that benefiting you?

Thanks to paymo I have been able to dedicate less time to secondary projects and focus on the most important ones, it has also allowed me to optimally organize my time and skills, I have been able to better organize my way of working and thus obtain a better performance and be able to follow up on my daily activities.

Small Business (50 or fewer emp.)
Jun 18, 2020
 Source
Overall Rating:
4.0
FC
Fernando C.
Founder
Share
"Utile ed efficiente"
What do you like best about Paymo?

The time widget is very usefull, i can switch between many tasks and projects and the report are updated realtime

What do you dislike about Paymo?

I wuold like an easy integration with Asana

What problems is Paymo solving and how is that benefiting you?

I can monitor the activity of my resources and act quickly in case of problems. I can easily report time consumption to my customers

Small Business (50 or fewer emp.)
Jun 16, 2020
 Source
Overall Rating:
4.0
Dmitry V. avatar
Dmitry V.
Digital Creative Director
Share
"Nice tool to track you business processes"
What do you like best about Paymo?

Good functionality and nice statistic view. It helps us to track our projects and finances.. nice tool for invoice creations I really like it!

What do you dislike about Paymo?

Browser version sometimes is too slow.. also I guess some processes may be organized simpler. It's strange that I can't type the task description while some files are attaching..

What problems is Paymo solving and how is that benefiting you?

It's a good PM tool with finance tracking options.. I really like it

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
4.0
Francisco G. avatar
Francisco G.
Digital Marketing
Share
"The perfect tool for monitoring and project management."
What do you like best about Paymo?

One of the reasons why I like this platform is the way you can customize the configuration and tracking of projects, which is surprising since it organizes the project while tracking it. The software has a very clean and intuitive interface. I also like its advanced function in which it automatically calculates how its time is used. The ability to enter the time in a weekly calendar is fantastic. Another feature that I love is that the software also has a function of adding massive time if necessary.

What do you dislike about Paymo?

Paymo is a good platform however it has certain limitations when using the software, the calendar time sheet entry is excellent, but it should allow drag and paste. This would make the entry time much faster. Although this is not a decisive factor, since in the end the entry is quite fast.

What problems is Paymo solving and how is that benefiting you?

We use this platform primarily, so that the entire work team will track time. By allowing us to create individual task lists for each project, it has allowed the configuration of each of these projects exactly according to the contract. This maintains strict control over the time spent on the project and allows the monitoring of additional services that are not part of the original contract. It has really helped us organize the time and work of the employees.

Mid Market (51-1000 emp.)
Jun 24, 2019
 Source
Overall Rating:
4.0
Bruce L. avatar
Bruce L.
Mr
Share
"Online time-capturing in Paymo"
What do you like best about Paymo?

It's quite painless to use once the tasks are set up, and it has a mobile app to use as a complement

What do you dislike about Paymo?

The Time Reports are not as customisable as I would like (and expect). There's no flexibility in the logo size, and there's no way to add signature lines for when a client requires a paper copy for sign-off. Also, the reports are not as concise as they could be... they use to much paper for the information being displayed. It would be good to be able to place a summary of hours for a month on one page, with signatures

What problems is Paymo solving and how is that benefiting you?

Not sure yet, because I'm not working with the Paymo back-end

Enterprise (> 1000 emp.)
Feb 03, 2019
 Source
Overall Rating:
4.0
Laura C. avatar
Laura C.
Senior Director, Integrated Planning & Brand Marketing
Share
"Paymo is an attractive and easy to organize PMS"
What do you like best about Paymo?

It is excellent for creating and managing generic projects. Your task list is well distributed, so that it separates each task depending on its category (implementations, plans, reviews, etc.). Its management system of time reports is quite explanatory

What do you dislike about Paymo?

Your job report creator is not customizable enough. Your agenda to work with booking shows very little information at first glance about the plans (in reality none) so it becomes difficult to know what each project is

What problems is Paymo solving and how is that benefiting you?

We were having problems with the bills. We needed to make it easier to customize them, since most services dedicated to this are a bit complicated to manage, as well as expensive. Paymo is not only cheap ($ 9.56 per member) but it is also excellent for handling invoices, so it has been quite useful

Small Business (50 or fewer emp.)
Jan 27, 2019
 Source
Overall Rating:
4.0
MA
Marcus A.
Associate Data Scientist
Share
"The overall experience with Paymo has been very positive."
What do you like best about Paymo?

It's easy to keep track of multiple projects at once and it's easy to create new tasks. Modifying projects and inviting new members is also easy which is one of the reasons I like Paymo.

What do you dislike about Paymo?

The user interface could be a bit more intuitive. Sometimes the system creates a time report for another user by default because that person created the task. It would be easier if the person creating the time report would be selected by default instead of the person creating the task. This has led to some confusion in the team as it's hard to spot as well. It would also be nice if you could see summary statistics more easily such as hours per project, distribution of time spent between the people participating in a projects etc. Some statistics can be seen for now but it would be helpful if this part of Paymo was a bit more advanced/customizable. It would also be good if this data could be exported from Paymo in an easy way.

What problems is Paymo solving and how is that benefiting you?

Time tracking what people in a team is doing for a project. It's also a smooth process to create invoices for clients when needed. This was not as easy with the old system which was used previously.

Small Business (50 or fewer emp.)
Jan 25, 2019
 Source
Overall Rating:
4.0
SG
Sandra G.
Esl Teacher
Share
"Straightforward interface"
What do you like best about Paymo?

Super simple to use with lots of options for users who have differing preferences.

What do you dislike about Paymo?

It can be little hard to find features you haven't used previously.

What problems is Paymo solving and how is that benefiting you?

Paymo is a nice, clean interface for time tracking and reporting. I appreciate that it can be used in a variety of ways: web portal, computer app, or mobile app. This makes the app more useable by more workers with varying styles. It also provides flexibility. I prefer the web portal, but sometimes there is just no space left on my monitors and I do need to keep an eye on the time. Using the mobile app, I can select the project, task, and track my time in real time. The reporting feature is really nice. We have a general report that we produce for all clients, and pull a Paymo report form for our internal use to populate our branded form. However, it's also great when a client is looking for a specific type of report or a report of specific details. A few clicks in the web portal and such a report can be generated. The only thing - and it's little - is that on occasion, it seems inordinately difficult to find a feature I've not previously used. Generally, an email to a colleague resolves the issue, but I wish (just a little) the software was more intuitive.

Small Business (50 or fewer emp.)
Jan 23, 2019
 Source
Overall Rating:
4.0
CZ
Carlo Z.
Film Director
Share
"Just what I needed. A little extra push and it would really become my best tool"
What do you like best about Paymo?

The Gantt view in combination with the Home screen where I get to see day by day the activities that me and my colleagues have to do.

What do you dislike about Paymo?

There are several things that need improvement: the App doesn't stand the comparison to the web version, no need to comment, they just need to build it again; The web version needs some minor tweaks: in certain views you cannot rename Tasks so you have to change view type, if you postpone tasks in the Gantt view you cannot select a group and drag it... this kind of minor things. The major let down is how they bill the subscriptions: we work in the creative field and we would like to have a similar billing to dropbox, where an individual can buy a subscription and participate in several Paymo groups. Unfortunatelly this doesn't seem to be in their agenda.

What problems is Paymo solving and how is that benefiting you?

We work in the creative industry, we work remotely an our project manager can then keep everyone on the same page. Before paymo we were constantly leaving things behind, forgetting them without realizing the consequencies that a delay would produce in the whole chain of event.

Small Business (50 or fewer emp.)
Jan 18, 2019
 Source
Overall Rating:
4.0
NL
Natasha L.
Development Coordinator
Share
"User Friendly"
What do you like best about Paymo?

The template is easy to navigate around. It is easy to input information It keeps track of your daily tasks and the user can prioritize and create deadlines for daily tasks as well as project tasks.

What do you dislike about Paymo?

The time tracking can be a bit of a time consuming thing to enter.

What problems is Paymo solving and how is that benefiting you?

Organizing & accountability. Tracking results.

Small Business (50 or fewer emp.)
Jan 18, 2019
 Source
Overall Rating:
4.0
FH
Falk H.
Backoffice Admin
Share
"Awesome replacement for 2-3 other Programms we used"
What do you like best about Paymo?

It just has so many features we needed multiple other Programms for. Like time-tracking,creating reports and having an organised form for tasks. (love the board btw.)

What do you dislike about Paymo?

I have not found anything yet that I really dislike.

What problems is Paymo solving and how is that benefiting you?

Time-tracking, creating reports and invoices, assign tasks to ppl

Small Business (50 or fewer emp.)
Jan 15, 2019
 Source
Overall Rating:
4.0
EJ
Emma J.
Graphic Designer
Share
"Good for organising complex projects"
What do you like best about Paymo?

I like that you change how you view your 'dashboard', so you can tailor this to how you like to work. I also like that you can organise discussions, which I've found to be a very useful feature when working on a complex project with multiple sections. The ability to add 'bulk time' is a really useful feature if you are adding all your time for an extended period all at once. It's a feature not currently available with my current time logging provider. I also like that you can view the time you've added on a calendar, it helps you to keep track and record time more accurately (especially if you're adding it at a later date).

What do you dislike about Paymo?

I dislike that the view selector changes position on the screen depending on the view. It can be confusing. I would like to be able to organise these discussions if I were to have a project with multiple sections or phases. I would also like to be able to see file previews in the activity feed, as this is a feature available with other project management software providers.

What problems is Paymo solving and how is that benefiting you?

Paymo combines the ability to record timesheets to jobs, which is something my previous project management software can't accommodate. It also forms a great platform to discuss projects, and allows you to track these discussions, a very useful feature for an agency such as ours.

Small Business (50 or fewer emp.)
Jan 14, 2019
 Source
Overall Rating:
4.0
JJ
Jacob J.
Business Development Manager
Share
"Great source for tracking time and projects"
What do you like best about Paymo?

I like how user friendly it is and how I can track my projects and the amount of time I invest in them. I also like how organized it is.

What do you dislike about Paymo?

It would be nice if I could include a standard rate of pay for certain tasks that would automatically be included with weekly reports.

What problems is Paymo solving and how is that benefiting you?

The greatest business benefit is being able t review your day and see what you invested your time and see if the projects that you are putting your time are making you a profit.

Small Business (50 or fewer emp.)
Jan 14, 2019
 Source
Overall Rating:
4.0
BM
Barth M.
Studio Director Partner
Share
"Paymo is a great platform to congregate project management and timing"
What do you like best about Paymo?

The best is to manage directly the project and the timing of each team, each colleagues but also for the customer account.

What do you dislike about Paymo?

This is a huge platform so it's need few times of pratice to be comfortable.

What problems is Paymo solving and how is that benefiting you?

The first problem was on the tracking of the team timing. The benefit is now, we have a great follow of our ressources.

Small Business (50 or fewer emp.)
Jan 12, 2019
 Source
Overall Rating:
4.0
TH
Thomas H.
Digital Marketing Manager
Share
"An interesting way of collating a project"
What do you like best about Paymo?

Having the integrated time tracking of a project building into the project management platform - alongside the discussions similar to other project management services - is a real benefit. Not having to use a third-party plug-in.

What do you dislike about Paymo?

Not having a Chrome extension to log time makes the process a little clumsy, as ultimately I shall be working in the browser as part of the project, outside of the Paymo website or app.

What problems is Paymo solving and how is that benefiting you?

We were working together as a team to create a new website for a client. We realised that Paymo is a nice all-in-one solution, whereas some other platforms required separate services.

Small Business (50 or fewer emp.)
Oct 28, 2018
 Source
Overall Rating:
4.0
OC
Oliver C.
Draftsman
Share
"paymo app review"
What do you like best about Paymo?

What I like best here in paymo is its helps me to organize my time schedule, meetings, workloads and reviewing the past and current projects that i handled.

What do you dislike about Paymo?

As of the moment I haven't encountered any shortcomings about this app.

What problems is Paymo solving and how is that benefiting you?

I have been dealing with this app for more than a month now and i find it easy to use it when it comes to recording, reviewing, and doing time management

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