As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The software starts off free for plenty of time to familiarize yourself with the services. Download the app and navigate through video tutorials on each service
I didn't have to utilize all the services. Just needed a few.
Very user friendly. Plenty of tutorial videos if some parts seem difficult to start or navigate.
Unlike some other tools I used, this one isn't riddled with bugs.
The interface could be somewhat simpler.
It's a fairly good task manager, that completely eliminated my needs for other tools like Trello and such.
There are many products that cover time management or task-tracking but this Paymo adds to that invoicing. For a freelancer, this is a super important feature and it adds to the overall quality of the product. It is intuitive and easy to use a product that can replace any alternative.
Getting to learn how some features work will take more time than you are ready to invest in the beginning. And as someone who was primarily driven to by invoicing features, I would appreciate some more option for invoice templates.
I use it in the first place for time tracking and invoicing and having these two features integrated saves a lot of time.
The ability to track hours of each project and our time aligns with the estimate provided.
Ghost booking is not something that is easy to use. We used to be able to track the number of hours assigned to each project at the bottom of each project. That has went away and has not been fixed.
Time management. Tracking of different stages of each project. Ensuring we are budgeting the right house and that we are providing our clients with competitive pricing.
Time tracking - very handy to keep an eye on the time spent on certain project elements. The activity feed is handy to get a birdseye view of what's happening and when. If you're willing to sit down and put in the time at the start of the project, the level of detail you can get into regarding assigning tasks, time and plotting milestones is really beneficial.
The discussions were difficult to track - when attached documents to the job, it became confusing over the long duration of the project. For instance, referring someone back to a previous discussion was a little difficult over time when things had gotten lost.
We used Paymo to test out project management for a specific web project - we wanted to try a platform that allowed us to be incredibly detailed from the start of the project so everything could be kept on track. It's a great tracking tool, but it's not great as a central 'hub' for all data and documents pertaining to a project.
I like that Paymo centralizes client and project information in an easy-to-understand way. The UI is great and one of the big reasons I selected Paymo over solutions for our team. Paymo makes it easy for anyone in the organization to find basic client/project info they might be looking for.
Initially, I was hoping Paymo could replace several tools that we're using now (including Smartsheet for its gantt chart); however, you can't export schedules (which is an important feature as we share this with clients) and setting dependencies to see a full trickle-down effect is a little difficult. I also hope to see additional filtering options within Clients, Projects, Files and Discussions. Information can get very long and currently it's all a long scroll.
We are helping to solve greater client and project visibility, automatic reminders for project managers to do certain things as it relates to projects and some task management (in hopes that this can replace Asana).
Fast and convenient way to manage worked hours with a good overview.
I would love to see an option to save a timeslot of worked hours as a template. My workweek doesn't change often in terms of schedule, so I would like to be able to select a template of my normal worked hours so i don't have to manually put it in for every day.
Benefits are definitely a less cluttered workplace!
Well organised. I use it to rack my time and my team's time on projects. Different task can be set at different costs, so I can see how much time and budget is remaining for each project. I also use it for scheduling work for editors, animators etc - and can see when there is a conflict and resolve it in advance.
I wish there was a way of filtering down the project table view to just show he projects that I am on. It would be easy to add this function to a "My Projects" tab or something similar.
Business problems solved = highlighting scheduling conflicts in advance, accurately accounting for time spent on projects so that charges and quotes can be adjusted appropriately. It also help to show the development junior team members are making over time, so that we can tell when they have the skills to be entrusted with more advanced/time-limited projects.
The 'Projects' tab allows me to plan project delivery effectively and provides a simple overview dashboard to keep account of budget burn and task delivery.
As i'm new to using Paymo i haven't discovered anything yet that i specifically dislike
Resource planning for following week allows me to understand whether we are over allocated or under allocated on planned tasks and activities. It also allows me to understand specific areas of discipline that are being resourced the most for the week.
I like having the opportunity to track my time per project/task.
I do not like the fact that when I want to enter hours like xx:15 xx:25 xx;:45 it's not very flexible and I need to manually enter these values.
It's good for keeping track of the amount of hours made by each person. Helps for the budgets.
I love just about all the features provided by this app. The best part is that they're still growing and take suggestions seriously.
I don't dislike anything. Just small little improves to the existing functions is all it really needs.
Business problem we're having is being able to see how many hours anyone has timed to a project. As of right now, it only shows the current user time and not everyone who has access to the project.
It is easy to use and create new tasks, responsive and fast
Sometime soon it failed keeping time on mobile when the phone turned off
Keeping track of hours worked
Easy to onboard team members and manage multiple projects visually
The platform was not mobile friendly at the time we were using it.
Project management simplified. The platform helped keep the team focused and on task.
It tracks time pretty seamless for easy use.
There isn't one thing I dislike about the software.
Time tracking for payroll
It easy to track time to complete task/project. I use this information to produce invoice/s & estimate/s
The new widget is not working properly on my desk top. The only one working properly is the one on my phone. But some time I forgot to stop the time. The phone app is convenience when I am out of the office, but not in t he office. I forgot to stop the time tracker.
time tracking each task. It not only help to have accurate invoices, but also to prepare accurate fee proposal base on the previous similar task/ project