As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Easy to manage my projects and invoice clients. And pricing is just as good as it can get.
A few minor improvements could be made on the ticking side of things and the ease of how to add hours to tickets and also have boards for ticket status.
Project management Client Portfolio management Project Estimation Billing
Paymo is flexible, and has all the features I love. Nicely designed invoices, an easy-to-use time tracker, great database for clients etc. I love being able to easily add time into my timesheet, check of my tasks and start up new projects. There are a few features I'd still love to see, but overall it's a great tool.
It would be great if there were a few more overview features. I'd love to see, for example, my expected overall income based on the total budgets allocated to each project.
I run my own consulting and editing business. I found it hard to find a project management tool that I actually liked, which allowed me to track time and manually (and easily) update my timesheet, raise invoices, and manage my clients and projects. Paymo does pretty much everything I need.
Paymo puts everything in one place: time tracking, invoicing, timesheets, expenses, invoicing. It is an overall winner: it gives you an integrated work tool without the need of open and link (often with ungreased gears) different apps. It also gives you enough customization but not to much: it is built for a purpose, so you easily and quickly understand how to use it. The user interface is neat, pleasant and very easy to break-in and understand. I really like the flexibility in which you can show data in dashboard, reports, timesheets: it really helps us to perform better and keep on schedule and within budgeted hours. I really love the automatic time tracking desktop software, even though I don't use it much, knowing that it is there gives me a sense of security in case I forget to hit the track time button. Paymo also has a desktop widget with a brilliant "away time" alarm: whenever you're away for a certain amount of time of your choice it gives you the ability od discard the idle time e.g. (if you were busy chatting with your mum) or you can keep the time (e.g. you were in boss office). Paymo support it is also requires a mention: always willing to help and make the app better!
- Android app lacks many features: it has no filters for projects and tasks, it lacks a widget or a notification to start and stop time quickly, or to add expenses. - It's impossible to connect with another freelance with its own account to share and manage a project. - It lacks a payroll section! - For freelances often switching from one project to an other it could be VERY helpful to have: 1) an "at work" separated timer (with tags like in office, travelling, ecc.) , to know how many hours of the day any user it is actually in working time; 2) a specified general office taks, time tracking and expenses section. There's a lot of work we do to keep the business going that is not linked to clients or specific projects - If you try to estimate a task based on estimated working hours for a tasks that involves more than one user with different hourly cost, You won't get a useful result: the estimate just uses the highest hourly cost even if 99% of the hours have been done from other users. - It's hard to add expenses without a quick add or an andorid widget.
I know how much time we spend on tasks, understanding where to optimize and giving me a better way to estimate future projects. It integrates
Ability to track time and invoice as time or fixed charges, share info with clients if required. Organisation of all projects in the office is handy.
Can get quite expensive for a small business to use full functionality.
Allocation of time to each project. Invoicing.
The convenience that paymo offers you to keep track of your projects and pending tasks is undeniably amazing, you can prioritize the most important tasks in your control panel so your associates or workers will know which task to finish first, you can also save all the documents related to a single project and identify the folder to make it easy to find for everyone, and finally you can see in real time the project that everyone is working on which allows you to optimize the workflow.
Sometimes it takes a while to load the projects due to the saturation of the platform.
Thanks to paymo I have been able to dedicate less time to secondary projects and focus on the most important ones, it has also allowed me to optimally organize my time and skills, I have been able to better organize my way of working and thus obtain a better performance and be able to follow up on my daily activities.
The time widget is very usefull, i can switch between many tasks and projects and the report are updated realtime
I wuold like an easy integration with Asana
I can monitor the activity of my resources and act quickly in case of problems. I can easily report time consumption to my customers
Good functionality and nice statistic view. It helps us to track our projects and finances.. nice tool for invoice creations I really like it!
Browser version sometimes is too slow.. also I guess some processes may be organized simpler. It's strange that I can't type the task description while some files are attaching..
It's a good PM tool with finance tracking options.. I really like it
One of the reasons why I like this platform is the way you can customize the configuration and tracking of projects, which is surprising since it organizes the project while tracking it. The software has a very clean and intuitive interface. I also like its advanced function in which it automatically calculates how its time is used. The ability to enter the time in a weekly calendar is fantastic. Another feature that I love is that the software also has a function of adding massive time if necessary.
Paymo is a good platform however it has certain limitations when using the software, the calendar time sheet entry is excellent, but it should allow drag and paste. This would make the entry time much faster. Although this is not a decisive factor, since in the end the entry is quite fast.
We use this platform primarily, so that the entire work team will track time. By allowing us to create individual task lists for each project, it has allowed the configuration of each of these projects exactly according to the contract. This maintains strict control over the time spent on the project and allows the monitoring of additional services that are not part of the original contract. It has really helped us organize the time and work of the employees.
It's quite painless to use once the tasks are set up, and it has a mobile app to use as a complement
The Time Reports are not as customisable as I would like (and expect). There's no flexibility in the logo size, and there's no way to add signature lines for when a client requires a paper copy for sign-off. Also, the reports are not as concise as they could be... they use to much paper for the information being displayed. It would be good to be able to place a summary of hours for a month on one page, with signatures
Not sure yet, because I'm not working with the Paymo back-end
It is excellent for creating and managing generic projects. Your task list is well distributed, so that it separates each task depending on its category (implementations, plans, reviews, etc.). Its management system of time reports is quite explanatory
Your job report creator is not customizable enough. Your agenda to work with booking shows very little information at first glance about the plans (in reality none) so it becomes difficult to know what each project is
We were having problems with the bills. We needed to make it easier to customize them, since most services dedicated to this are a bit complicated to manage, as well as expensive. Paymo is not only cheap ($ 9.56 per member) but it is also excellent for handling invoices, so it has been quite useful
It's easy to keep track of multiple projects at once and it's easy to create new tasks. Modifying projects and inviting new members is also easy which is one of the reasons I like Paymo.
The user interface could be a bit more intuitive. Sometimes the system creates a time report for another user by default because that person created the task. It would be easier if the person creating the time report would be selected by default instead of the person creating the task. This has led to some confusion in the team as it's hard to spot as well. It would also be nice if you could see summary statistics more easily such as hours per project, distribution of time spent between the people participating in a projects etc. Some statistics can be seen for now but it would be helpful if this part of Paymo was a bit more advanced/customizable. It would also be good if this data could be exported from Paymo in an easy way.
Time tracking what people in a team is doing for a project. It's also a smooth process to create invoices for clients when needed. This was not as easy with the old system which was used previously.
Super simple to use with lots of options for users who have differing preferences.
It can be little hard to find features you haven't used previously.
Paymo is a nice, clean interface for time tracking and reporting. I appreciate that it can be used in a variety of ways: web portal, computer app, or mobile app. This makes the app more useable by more workers with varying styles. It also provides flexibility. I prefer the web portal, but sometimes there is just no space left on my monitors and I do need to keep an eye on the time. Using the mobile app, I can select the project, task, and track my time in real time. The reporting feature is really nice. We have a general report that we produce for all clients, and pull a Paymo report form for our internal use to populate our branded form. However, it's also great when a client is looking for a specific type of report or a report of specific details. A few clicks in the web portal and such a report can be generated. The only thing - and it's little - is that on occasion, it seems inordinately difficult to find a feature I've not previously used. Generally, an email to a colleague resolves the issue, but I wish (just a little) the software was more intuitive.
The Gantt view in combination with the Home screen where I get to see day by day the activities that me and my colleagues have to do.
There are several things that need improvement: the App doesn't stand the comparison to the web version, no need to comment, they just need to build it again; The web version needs some minor tweaks: in certain views you cannot rename Tasks so you have to change view type, if you postpone tasks in the Gantt view you cannot select a group and drag it... this kind of minor things. The major let down is how they bill the subscriptions: we work in the creative field and we would like to have a similar billing to dropbox, where an individual can buy a subscription and participate in several Paymo groups. Unfortunatelly this doesn't seem to be in their agenda.
We work in the creative industry, we work remotely an our project manager can then keep everyone on the same page. Before paymo we were constantly leaving things behind, forgetting them without realizing the consequencies that a delay would produce in the whole chain of event.
The template is easy to navigate around. It is easy to input information It keeps track of your daily tasks and the user can prioritize and create deadlines for daily tasks as well as project tasks.
The time tracking can be a bit of a time consuming thing to enter.
Organizing & accountability. Tracking results.
It just has so many features we needed multiple other Programms for. Like time-tracking,creating reports and having an organised form for tasks. (love the board btw.)
I have not found anything yet that I really dislike.
Time-tracking, creating reports and invoices, assign tasks to ppl
I like that you change how you view your 'dashboard', so you can tailor this to how you like to work. I also like that you can organise discussions, which I've found to be a very useful feature when working on a complex project with multiple sections. The ability to add 'bulk time' is a really useful feature if you are adding all your time for an extended period all at once. It's a feature not currently available with my current time logging provider. I also like that you can view the time you've added on a calendar, it helps you to keep track and record time more accurately (especially if you're adding it at a later date).
I dislike that the view selector changes position on the screen depending on the view. It can be confusing. I would like to be able to organise these discussions if I were to have a project with multiple sections or phases. I would also like to be able to see file previews in the activity feed, as this is a feature available with other project management software providers.
Paymo combines the ability to record timesheets to jobs, which is something my previous project management software can't accommodate. It also forms a great platform to discuss projects, and allows you to track these discussions, a very useful feature for an agency such as ours.
I like how user friendly it is and how I can track my projects and the amount of time I invest in them. I also like how organized it is.
It would be nice if I could include a standard rate of pay for certain tasks that would automatically be included with weekly reports.
The greatest business benefit is being able t review your day and see what you invested your time and see if the projects that you are putting your time are making you a profit.
The best is to manage directly the project and the timing of each team, each colleagues but also for the customer account.
This is a huge platform so it's need few times of pratice to be comfortable.
The first problem was on the tracking of the team timing. The benefit is now, we have a great follow of our ressources.
Having the integrated time tracking of a project building into the project management platform - alongside the discussions similar to other project management services - is a real benefit. Not having to use a third-party plug-in.
Not having a Chrome extension to log time makes the process a little clumsy, as ultimately I shall be working in the browser as part of the project, outside of the Paymo website or app.
We were working together as a team to create a new website for a client. We realised that Paymo is a nice all-in-one solution, whereas some other platforms required separate services.
What I like best here in paymo is its helps me to organize my time schedule, meetings, workloads and reviewing the past and current projects that i handled.
As of the moment I haven't encountered any shortcomings about this app.
I have been dealing with this app for more than a month now and i find it easy to use it when it comes to recording, reviewing, and doing time management