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Paymo Reviews: 4.6/5 — Highly Rated
As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Paymo Pros and Cons
- Allows for real time collaboration
- Extensive bird’s eye view of individual tasks
- Supports multiple views
- Features advanced filters and notifications
- While the platform offers a free plan, it does come with a lot of limitations
Compare Paymo with other popular tools in the same category.
project organization, bar charts to show earnings, invoicing system.
would be great if there was a gantt chart function. It would also be nice to have a calendar function in the dashboard to have an overview of all the deadlines and longterm project plans. Currently you need to go into each individual project to see the deadlines and notes. It would be more convenient to have an overall view of ALL projects deadlines to have a larger scope view of the current workloads and productivity.
organizing small projects, invoicing, keeping track of hours and productivity.
- Paymo comes with a nice desktop widget Paymo Timer (I'm using Paymo on mac) and another app called Paymo Plus which is really awesome. You can monitor absolutely everything you do with your computer and easily organise each task by drag&drop to each different project. - Their subscription plans are really affordable.
I might not have used Paymo long enough to maybe have something I could complain about. We've been using Paymo for only 2 months now.
We were using Google Drive with a shared sheet to write down the time spend on our daily tasks. After a few months it was quite messy and not flexible at all. We've been looking for an online app with a nice overview on each project or an overall preview. Since we're a small company we didn't want to put too much budget for an app like that and Paymo is really affordable. Timetracking is now easier than ever.
I love the project management software relative to software I have used in the past due to the simplicity of using it.
Currently, it would be beneficial if a CRM was embedded within the platform as well.
We are currently creating a mobile application for users to have a guide in any city. The benefits are extraordinary with the ease of collaboration.
For my line of work the desktop app, which precisely tracks time entries, and allows me to easy filter and allocate the results, ranks #1. After that, I really like the invoicing and CRM portions of the online site. It's quite amazing, and I was using Chrometa before Paymo, and I'm much happier with Paymo for what I do. The User Interface at Paymo, seems really well thought out. It works fast over the internet, and I don't spend a lot of time hunting down functions. The support staff is quick to reply if I ever get stuck, and they do so right through the main interface, so I don't have to hunt down replies either!
There's not much to dislike about Paymo. From the customer support to the myriad features Paymo, ranks #1 in my book. One thing, I'd like to see is and extra level of reporting to impress clients with the amount of work that gets done, like lists and charts that show just how much work you accomplished. Right now the invoices are just simple clean corporate invoices, which works just fine.
When you're juggling over a dozen projects, you don't need any extra distractions. Paymo is almost like having a bookkeeper watching over your shoulder. You can easily create filters, and if you name your files with your project tag, then you can easily take care of billing in a short time whenever you like. That keeps you focused on work.
Easy to use, user friendly and good/fast customer service.
Nothing at this moment. I'm very happy with the software.
Project generation and tracking, time registration, invoicing, statistics.
Paymo is a great online service that easily tracks the time I spend on each project.
Nothing. I just really like the service. One thing that I would add as an optional option is screen shot progress. Maybe every 5 minutes while working on a project, the application could take a screen shot of the project progress. That would give customers that want to see how much time it takes to complete the project a great visual representation of my design process.
Before Paymo, we used to track our projects manually and it was not as accurate and customers had to believe that is how much time the project took to complete. Now, I can easily go on my Paymo account and show them my online timesheet.
Simple and intuitive Time tracking Client and project management Different rates per task or project
Cannot mark certain amount as invoiced Missing text editor and file upload for notes
I'm freelancer creating websites and I was looking for perfect project management and time tracking solution. I've tried almost 30 different tools but none of them was good enough for me. So I've decided to use Paymo. It's simple and intuitive, you can track time, manage your projects and clients and create invoices. It's the only project management tool which has most of the features I need for managing my projects.
Paymo made accounting for my time on tasks easier and more accurate. It revolutionized the way I categorize tasks and generate reports for my client.
I wish I had the pop-up window on all my computers. Now I have to remember to log in to the site on my secondary computer.
I work remotely from home for a surgeon whose patients come from across the US and around the world. So I am always on call. Paymo allows me to keep accurate track of time spent on phone calls and brief tasks. Those minutes add up! I realized that I was underreporting my work time by 25%. Because of Paymo, I am being paid accurately for actual time on billable tasks.
adding clients and projects and entering time provide data I need to easily create an invoice
suggest feature to allow snapshot of work in progress for client
I practiced law in large firm with time and billing software and this gives me same capability as solo practicitioner
It's got all the things I need - time tracking, invoicing, reports and project management - for my small business. I find it easy to use and it doesn't cost much.
I wish there was an automatic time tracker for Linux.
We use Paymo to keep track of project tasks and invoicing. We get a better record of how time is spent, and we spend less time on invoicing.
I've tried at least five different time tracking apps and I've found Paymo to be the most effective for me. I use it to keep track of my billable hours as well as other daily activities. It has always been stable. At the current pricing it is a real bargain. Support is great.
I'm having difficulty thinking of something I dislike about the app.
It has helped me track my billable hours and organize invoicing.
I love it even from its beta version! The fact that you can track multiple projects and clients, and the well-designed interface that lets you focus on just what you are doing at that time. If you are on a tight budget to spend on administration and accounting for your business, then this tool offers a great help for start-ups. I use it also to track my total hours annually, as the revenue services in my country requires this information. The team is also very friendly and this gives Paymo a personal human touch.
I would like to suggest to raise the minimum of the free project to 5 instead of 3.
projects, project activities and clients are part of what I need to track. I also use it sometimes to plan my day if it is very busy. It is easy to give myself time slots to finish certain tasks. Also my annual report on projects and time.
customize-ability, quick access, virtually unlimited uses
that it doesn't automatically know what I'm doing without me entering the data <smirk>
tracking my own productivity and where my time is spent. realizing the benefits of where and what to delegate
The ability to record all of my tasks, computer related or otherwise through my laptop, tablet or phone and then accurately bill my clients either through Paymo's invoice and billing interface or our integrated accounting software.
Because for some clients I have to bill in a separate accounting tool, to 'bulk' flag tasks as billed.
Tracking our time is essential for accurate client billing and reporting. Clients like to see evidence of activity when one is billing on a time and materials basis.
We have a small staff working remotely and paymo enables us to keep very specific record of time spent on each project. It has all the features than we need and more. Time can be recorded either in browser or with the desktop app. Reporting can be daily, weekly, monthly, as you prefer.
Can't think of anything but I've got to have 40 characters so here you are.
Keeping track of project times with staff working remotely.
The Windows widget and its syncing with the site.
The widget GUI, while good, could be better. Switching between tasks, for instance, could not require both a project and an activity selection, at least for the most frequently used.
I bill hourly, so that should be obvious.
This is the only solution I could find that let's me dig deep into my project and clearly label the client, project and project tasks. This helps immensely when providing future estimates.
Nothing! I think this is a great product.
I use Paymo to track my time and provide estimates for future projects. It's easy to use and very reliable! It's the only solution I've used since I started freelancing in 2012.
The time tracking options are great. I can either set a timer when I sit down to do client work, or I can update the timesheet manually. It's super easy to create and track invoices too!
My only complaint is when I used up all the free project and invoices and would need to upgrade -- which took awhile, so this isn't even really a complaint.
Paymo is great for tracking time on multiple freelance projects. It's also really helped me keep my invoices tracked and organized.
I've used Paymo for over 4 years and I really appreciate the attention to detail and constant improvements they make. Notes, invoices and the way projects are setup is all so easy. Managing team projects is a breeze.
I would like to be able to automatically create an invoice from an estimate. Once an estimate is approved then I'd like a one click to convert to estimate and send to customer for a down payment.
Web design and software industry so I'm designing and building online applications for other businesses. My time tracking is essential to my income and Paymo helps me keep track of all the details.
Paymo helps make sure my estimates and billing are based on actual use of time. I love being able to pull reports for clients with online links so they can see the detail.
I would love to see Paymo send me reminders every hour when it's not tracking, because usually I've forgotten to track my work.
I feel more confident in my estimates and my pricing because I know I am tracking my time and billing with solid backup of how I spend the time.
Ease of use. Simple and scalable. It's perfect for my small business.
I would REALLY like to be able to print a client list.
Invoicing and record keeping
I like how simple and user-friendly it is! I have tried to many similar programs and I always get lost. Lots of bells and whistles, but in the end of the day and need to be fast and effective.
Nothing specific. It seems they find ways of streamlining it regularly, so I think they are very pro-active. Maybe it would be good to have a pop-up message from time to time, introducing me to a tool that I haven't used yet.
Tracking hours for myself and my employees! Plus expense reports.
I love the clean interface and the usability of Paymo. I'm a small shop and creating invoices is the last thing on my mind so Paymo makes it easy. I also often work with contractors so it's easy to add them in and track their time (or even track mine).
I don't really dislike anything. Obviously for quality product you have to pay a fee and I think Paymo is priced reasonably. I'd love to have an account manager to handle chasing down unpaid client invoices but that's another story :)
I just need a tool to invoice clients on a one-off and recurring basis. I also need a way to track time spent on certain projects and for my subcontractors to track their time. Paymo gives me all of that.
It's easy to record my time against specific tasks on my project and generate time reports and invoices to send to my client.
I can't think of anything I dislike. There have been so many new features that have improved on what has always been an easy to use product.
I'm an independent web application developer. Paymo has made it easy for me to prepare time reports and invoices for my customer
I like the flexibilty Paymo allows me, as a small business, to follow my time allocation when planning and pricing new projects. I can debrief my performance and adjust for new clients. The GUI is clear and nice, and easy managed.
The fact that I cannot track mileage - some of my clients reimburse milage, and I cannot track the amount, my work-around is to add a comment for the amount.
Accurate time reports, time planning, currect pricing and the ability to grow over-time, as I can look back and see my time planning and my time actuals/
Time tracking in calendar view. Amazing rates levels management (general / company, project, task), I do love it.
No team records approval. (bla, bla, bla to cover min 40 characters ;p)
Time tracking for customers
Great user interface and very easy to use.
Not too much, I use it for my personal use, not as part of a team, so I'm sure there is more I can delve into.
Time and project management. I've realized it's great to have an amazing timetracker software. Helps me organize and stay on track.
I am a consultant / technologist and almost all of my billing, and that of my employees & associates, is calculated by the hour. For many years, we used a manually-tracked method that was highly unreliable and inconvenient to use, and I estimated that we lost approximately 10%-15% of billable time due to poor record-keeping. I began using Paymo in 2010 and have relied on it ever since. One of the best features is the ability to track my projects in detail using the task breakdowns and the detailed reporting that becomes available as a result. By using this consistently for the past several years on a variety of projects, it has allowed me to become far more accurate at estimating what a new project will entail, and which parts of the project will require more attention.
I have some confusion with regard to managing the display of the dashboard information, but this is a minor issue and is likely to be resolved with a little research into the tutorials.
I've been able to resolve my primary issue, which was putting a great deal of work into projects which was then not billed for. I'm now very clear on the status of my projects all the way through, and that allows me to make adjustments to ensure that I remain within budget while still being adequately compensated for my work.
I've been using Paymo for many years and I find that it is excellent at easily keeping track of client hours used and preparing reports of those hours to share with the client. We need a thin and light tool to manage a variety of clients and this tool does that extremely well. I am able to share the project status live, or kick out a PDF, which is perfect.
The only thing that I don't like is due to the fact that I have contracts that are essentially the same, and each month just need the date of service changed, I'd love a way to copy a project and go in and minimally edit the DOS.
The main business problem is, how to track a variety of workers across several projects and stay on top of their hours and report them to my clients. The benefit of Paymo is that it does exactly that, and is a reliable way to load-balance who is doing what by a quick look at the dashbord.
I like that Paymo has a timer button on my desktop menu bar (mac) that lets me track time without going to the website. Their iphone app also works well, although I don't find myself using it often just because all the work I do is on the computer anyway, so I use that.
I don't actually have any complaints about the software.
I'm a freelance writer. It allows me to track all my time very accurately and easily.