Paymo Reviews & Product Details
As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Paymo Pros and Cons
- Allows for real time collaboration
- Extensive bird’s eye view of individual tasks
- Supports multiple views
- Features advanced filters and notifications
- While the platform offers a free plan, it does come with a lot of limitations
The ease with which I can enter time and drill down to a project and task is wonderful! Tracking time can be cumbersome and tedious, so anything to streamline entry is super helpful. The analytics provided by Paymo is great, too. I love seeing the composition of my tracked time in my dashboard.
When entering time as number of hours (instead of start and end times), I occasionally get annoyed by having to enter two digits (a zero and another number) for a single digit number of hours. For example, having to enter "02" for 2 hours is an extra keystroke that seems unnecessary.
Our company is using Paymo to quantify how much it costs to produce the content we produce, tracking for each step of the process.
Easy use, in work time calculation and god that you can easy find information about project.
cant communicate with college about important question with being in some tasks.
We solving problems witch getting from building engineering and they building
Easy to see project lists and tasks remaining.
Can't add bulk time for more than one week at a time. Not formatted well for mobile.
Time tracking
Simple to use and available on the cloud
There support team is dismissive. More than once I've asked to have something changed or fixed after an upgrade to have them tell me "that's the way it's always worked". I'm paying customer, and they don't want to bother to make the tool configurable to fit me. For instance: 1. A few months back they put through an update that changed the behavior of time posting in agenda mode. I used to be able to have the "weekly view" up and the posting would default to the current day & time when posting. Now it always defaults to the beginning of the week. Their solution was to use the "day" view instead. I say bullshit. I used to work the other way - I never requested a change to this nor was there any communication out that this functionality should be changing. 2. I've asked a couple times now for the default billing period to be configurable. It's set to 15 minute increments. I billing in 5 minute increments...so I'm forced to manually type in entries. Again, the development/support team is more than happy to take my $$ each month but not give me any functionality that I need.
I'm just trying to track time against project activities.....nothing more. I have separate accounting software for my billing. I use this because it's an online tool and I can get to it from the client site without having to VPN.
The software in its entirety is easy to use.
Paymo decided to change the pricing structure meaning small companies now have to pay for 3 use licenses to get any meaningful features. On the accounting there should be a way to only bill the client once a month for multiple complete projects. It will also be good to have a prepaid option.
Paymo used to be a great bit of software as it was an all in one. This being said they decided to change the pricing meaning as a sole trader to make the software of any use ie with accounting you now have to pay for 3 user licenses. They do offer a reduced version for single users however this only allows task management to which there are plenty of free software