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Paymo Logo
Paymo
Streamlined Project Management
4.6
(585)
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Paymo Reviews & Product Details

Paymo Overview
What is Paymo?

As a project management platform, Paymo has all the functionalities of similar industry-leading tools such as multiple task views, custom workflows, project templates, and tracking, monitoring, and reporting. What separates Paymo from other project management software is its extensive list of project billing features. It offers seamless invoicing from logged billable hours within the system as well as a capability to create accurate costings for new projects. It also has native integrations with top payment processing channels so you can track online payments right from the platform itself. These are all reinforced with a comprehensive list of profitability tracking benefits which include profit margin projection, employee-specific profitability metrics, and a client profitability tracker.

Company Paymo
Year founded 2008
Company size 11-50 employees
Headquarters Cluj-Napoca, Cluj, Romania
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Ask Questions about Paymo
What Paymo is best for?
How does Paymo compare to Asana?
What are the pros and cons of Paymo?
Paymo Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Paymo Pros and Cons
Pros
  • Allows for real time collaboration
  • Extensive bird’s eye view of individual tasks
  • Supports multiple views
  • Features advanced filters and notifications
Cons
  • While the platform offers a free plan, it does come with a lot of limitations
Paymo Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Paymo Media
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Paymo Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 05, 2025
Paymo Logo
585 Paymo Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
RG
Rick G.
Owner
Share
"Simple, Elegant, & Easy to Learn"
What do you like best about Paymo?

I like the power and simplicity that it provides. As a freelance designer, I dislike having to spend time manually keeping track of my time. The "time clock" feature makes it easy to start and stop, while automatically updating the time sheets. The second feature that I am extremely happy with is the Invoice creation and tracking. You can quickly and accurately create an invoice based on the company you are working with and their specific project/tasks.

What do you dislike about Paymo?

There is not much to dislike. The price point is excellent for the features provided. The only suggestion I would have for PAYMO is to add a GANTT chart view if possible. It would be great to see more project based controls. Another suggestion that I have is adding a "chat" option. It would be helpful to be able to quickly chat with customers/clients for quick answers to questions.

What problems is Paymo solving and how is that benefiting you?

Utilizing the time sheets and Invoice features have been extremely helpful and convenient. I am the sole employee of my business, so having the ability to quickly and accurately submit invoices and reports with little effort is valuable.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
KW
Kiria W.
Graphic Designer
Share
"Paymo is an incredibly easy to use time tracking/invoice management tool."
What do you like best about Paymo?

I'm self-employed, and I primarily use Paymo for time tracking and managing my invoices - for which it's one of the simplest tools I've found. When I was searching around, I found other similar tools that either offered way more "in your face" functionality than I needed (such as tracking exactly which applications I spent every minute of a logged hour on), or that lacked specific features I was looking for (great invoicing tools, but no time tracking).

What do you dislike about Paymo?

I honestly don't use many of the features included with Paymo, such as project management tools or anything related to teams, but I can't say I dislike them either (I just don't use them). It has the features I need, and they work as I want them to.

What problems is Paymo solving and how is that benefiting you?

I can easily track an entire week's worth of invoices across either multiple projects, or many individual tasks within a single, more complex project. I can easily reference these for manual invoices, or use Paymo's built in invoicing feature with them. Additionally, I can use their tracker from my browser (instead of the software) in the event that I'm working remotely or on my tablet.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
SH
Skye H.
Owner
Share
"Love, Love, Love Paymo.. makes running my business a breeze!"
What do you like best about Paymo?

i love how easy it is to manage many aspects of my business from one powerful suite. The platform is easy to use and affordable. I couldn't run my business without it. I manages all of my time tracking for clients, sends my invoices while effortlessly pulling in my tracked time. Makes taking payments a breeze directly from my invoices. I also tracks expenses.

What do you dislike about Paymo?

There isn't anything that I have come across that I don't like.

What problems is Paymo solving and how is that benefiting you?

The benefits of this platform is the ability to manage several faucets of my business from one easy to use interface. I love it.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
Tom J. avatar
Tom J.
Chairmen Technology Comittee
Share
"Very good project and/or freelance platform"
What do you like best about Paymo?

A very clear and customized dashboard which gives you an overview of time spend, tasks, financial information about your projects and/or clients. Integrates with multiple partners which brings information all together at one place.

What do you dislike about Paymo?

The electronic approval of timesheets by customers would make my life even easier as a freelance consultant.

What problems is Paymo solving and how is that benefiting you?

Clear overview of projects, tasks, billable hours, open invoices, it's all at hand.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
JB
Jean René B.
Designer Graphique
Share
"Complete tool for all aspects of my project management"
What do you like best about Paymo?

For a really afordable price Paymo offers great range of tools that cover all my needs and it is availlable everywhere from any browser.

What do you dislike about Paymo?

I would like to be able to add new task right in the modal window that opens when you create a time period in the time sheet instead of being taken to another window to confirm the new task.

What problems is Paymo solving and how is that benefiting you?

Kééping track of time when working outside my office is a must!

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
MB
Michael B.
Owner, Developer And Technician
Share
"Awesome time management and invoicing software for Freelancers"
What do you like best about Paymo?

Paymo is very straightforward and easy to get started with. I use the time tracking tools for all of my work, and the invoicing feature makes it really easy to get paid, track invoice status, and accept online payments. I've discontinued receiving paper checks from customers!

What do you dislike about Paymo?

My only gripe with Paymo is that I wish there were more plan options - especially around invoicing. I don't always send a ton of invoices every month and don't like having to pay for "unlimited invoices" when it's not worth it every month. As it is though Paymo makes it relatively easy to work around this and still save money.

What problems is Paymo solving and how is that benefiting you?

I've significantly reduced the time and effort I put into customer managing customer accounts - now I can spend that time on the customers projects instead! Whenever I get a new customer I enter in all of their information, and start setup the project and time tracking software. It takes 10 minutes to setup the whole project and then I can get right on working. This also makes billing really easy.

Small Business (50 or fewer emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
William V. avatar
William V.
Co Founder, Cto & Vp Of Engineering
Share
"The Fastest & Most Flexible Timesheet, Invoicing and Project Management System"
What do you like best about Paymo?

Paymo is an extremely fast and intuitive web-based application. All of our engineers use Paymo on a daily basis to enter their time, etc... Despite being "in the way" of their actual duties (time sheet programs are always perceived as a burden to end users), Paymo's aesthetically pleasing user interface makes it a breeze for everyone to properly enter and record their tasks. Internal Project Managers are able to visualize progress and milestones easily thanks to Paymo's dashboarding functionality, some of which we can even share online with our clients. Invoicing is a breeze as Paymo maintains it all: billable time, expenses, ...

What do you dislike about Paymo?

We would like more granularity in the tasks creation and a better template management system

What problems is Paymo solving and how is that benefiting you?

Accurate time keeping and invoicing, flexible and customizable reporting and dashboarding, collaborative PM

Enterprise (> 1000 emp.)
Jul 22, 2016
 Source
Overall Rating:
5.0
Melissa A. avatar
Melissa A.
Data Coordinator
Share
"Paymo Timesheets"
What do you like best about Paymo?

Using Paymo to enter time tracking is very quick, easy, and user friendly. Pulling reports is as equally quick, easy, and user friendly, while also allowing to drill down to specific tasks. The user's initial set-up is straight-forward. And a user can add a new task if one of the set Tasks was not pre-defined in the list created.

What do you dislike about Paymo?

I would like to be able to click within the 'bar-space' to open the drop-down menu, rather than having to specifically click on the drop-down arrow to open the drop-down menu. This is a very minor 'dislike' and does not impede our timesheet entry.

What problems is Paymo solving and how is that benefiting you?

We have been able to provide more specific, detailed billing of all the tasks involved in our projects. This has allowed us to provide more precise and detailed New Business Contracts, so the client clearly sees where their money goes.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
RW
Rachel W.
Web Designer
Share
"Great time keeping tool for freelancers"
What do you like best about Paymo?

Paymo is very easy to use, clients and projects can be set up very quickly and sync with the Paymo Add-on for tracking time. When I start a job I just select the project I am working on and start the time tracking add-on. If I leave the computer it will ask if I want to count the time I have been away. This is a great feature, and allows me to clearly see what I have been working on throughout the day, and how long I have spent on each project to be able to invoice it to my client later.

What do you dislike about Paymo?

The last update on the Paymo add-on for the Mac did not sync correctly. I quickly contacted the Paymo support and they very helpfully provided me with the pervious version, so I could carry on syncing my time and projects. There is no project timeline/calendar, I would love a gantt chart or something to be able to plan project deadline (that blocks of days I have said I am not working) so I can not over book my time. This would be the best feature for Paymo, and I hope they add it in the future.

What problems is Paymo solving and how is that benefiting you?

As a freelancer I can get distracted with different tasks, in Paymo its clear to see what my next tasks for each project are and this help me organise my day and make the most out of the hours that I work. As I can track all the time I have worked on each project so easily, I can the invoice my clients the real amount of hours I have worked, and can also gage when a project has taken too long.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
FM
Felisha M.
Web Designer, Social Media Manager, Graphic Designer, Database Management Assistant, Advertising
Share
"I love Paymo!"
What do you like best about Paymo?

I like that I can export my timesheets as a pdf more than anything. This was an important feature for me in a time tracking service since I work remotely.

What do you dislike about Paymo?

I don't like that I can't change the task I'm working on while I have a timer running and that it seems like if I have two tasks overlapping, it counts the overlapping time twice.

What problems is Paymo solving and how is that benefiting you?

I'm the only employee in my company who works remotely so Paymo is how I keep track of my hours. I love the new progress board view for my tasks. Now I can sort them into the categories that make sense for me. I have quite a few tasks that are continuously ongoing so they never really get marked as "finished" but they're not backlogged or overdue either so the new view really helps me get those tasks into the right place.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
MW
Max W.
Software Developer
Share
"Easy and powerful."
What do you like best about Paymo?

Product is easy to use and any problems I have had have been quickly resolved with support.

What do you dislike about Paymo?

To be honest, there isn't a whole lot I dislike about it.

What problems is Paymo solving and how is that benefiting you?

I'm using it as a time tracker for all the work I complete remotely. It lets my boss know what I have been up to and how much work time I am allocating to certain projects.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
GB
Gerardo B.
Lead Illustrator / Graphic Designer
Share
"Perfect. Beautiful. Functional."
What do you like best about Paymo?

I love Paymo's simplicity. It's very easy to use and very practical when it comes to billing your customers for the exact amount of time spent. I also love the shareable time-sheets feature that allows your customers to view live reports as you clock time into their projects.

What do you dislike about Paymo?

I honestly couldn't say that I dislike anything.

What problems is Paymo solving and how is that benefiting you?

Accurate billing. Paymo solves this for me, and it's very affordable.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
PR
Philippe R.
Directeur Artistique
Share
"Great product"
What do you like best about Paymo?

The organization system (client/projet/task). It's an effective way organize my time and company. It's easy and fast to create new projects. Few competitors offer this kind of organization. I love the fact that I can automatically add the time from my calendar. It's easy to produce reports and I oftenly don't have to since most of the relevant info is already viewable in the project section.

What do you dislike about Paymo?

The fact that I can't plan in advance. I'd love to see a planning feature that allows me to integrate future or active projects in my calendar without adding time to the invoice. The fact that when I create a new task in the calendar, it's not automatically selected. The fact that I can't break an invoice in many payments (50% at the beginning, or split in 2). I always have to create multiple invoices. The fact that I can't merge items in the invoice. Ex: I've done a project (A) that, along the line have merged with an other project (B). When it's time to invoice, I'll have the 2 elements (A and B) on the invoice. If I delete the first one (A) and alter the second (B) to include the time of the first project (A), this project (A) will be marked as unbilled in my system. I can archive it, but it still has unbilled time. I prefered the calendar before. Now, all the shade in a color are similar and hardly identifiable. I'd love to be able to customize the info template of the invoice. I can customize the layout, but not the way the info is displayed (ex: Total Hours: 6 hrs 15 min compared to Total: 6H15).

What problems is Paymo solving and how is that benefiting you?

Before I had to use excel to compile my hours and Indesign to create my invoice. I took me around 30mins to produce an invoice and calculate taxes. And I'm not talking about the filing system! Using Paymo helped me to organized my business and make it more efficient.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
RO
Ronita Godsi O.
Visual Identity • Graphic Design • Website Development
Share
"Paymo"
What do you like best about Paymo?

Ease of use tracking converting to invoices color coding dashboard

What do you dislike about Paymo?

does not allow for monthly automated billing to our clients

What problems is Paymo solving and how is that benefiting you?

time tracking, invoicing, billing

Mid Market (51-1000 emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
CB
Colton B.
Research Associate
Share
"Paymo provides an easy to use platform and has an excellent costumer service experience. "
What do you like best about Paymo?

The layout of the web interface is intuitive. It allows me to get see the information that I want to see the most in a very organized way. The "You got paid today" emails are great. they are very easy to read and understand.

What do you dislike about Paymo?

I wish that the timesheet tab was more customizable. I have to work under 70 hours every two weeks and its a bother trying to add up the hours I've worked everyday to make sure that I'm under that. If you could add a total hours needed to work tab, which would count down how many hours you have left to work and would split that time up over the remaining weekdays automatically, that would make my life, and the life of my coworkers much more easier.

What problems is Paymo solving and how is that benefiting you?

We solve the problem of a bloated government. We take a look at new laws and policies and determine if they are actually beneficial or not. The benefits that we see if lawmakers making better laws.

Enterprise (> 1000 emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
Cynthia F. avatar
Cynthia F.
Graphic Design, Web Design, Art Director, Creative Design, Prepress, Xerox Digital Print Specialist
Share
"Great Product, I love it!"
What do you like best about Paymo?

Time tracking and project management for financial reporting monthly. Works great for reporting different types of projects and how much time is spent on them.

What do you dislike about Paymo?

I wish they had a duplication feature, I work on several of the same projects daily/weekly/monthly and wish I could duplicate them in one step.

What problems is Paymo solving and how is that benefiting you?

Mainly tracking how much time is spent on each project and showing department managers how long they actually take without trying to guess.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
AP
Alison P.
Lead Technical Author And Trainer
Share
"Paymo makes sure I charge for everything"
What do you like best about Paymo?

Simplicity of use combined with a lot of flexibility. We have some projects that we charge for using an hourly rate and some fixed-price projects - both are easily accommodated.

What do you dislike about Paymo?

Not able to share report definitions among users. Although anyone can see the output of a report with a link, we would like to be able to have some reports (same parameters) available to all team members. That way, whoever is free could run the invoicing reports (we don't use Paymo for invoicing), changing the date and customer details as required but having the basic setup the same month-on-month.

What problems is Paymo solving and how is that benefiting you?

We often find ourselves switching between projects and clients during a normal working day. Before Paymo, we'd either have to remember to write everything down, or 'estimate' the time spent on each project at the end of the day. I'm sure we were undercharging - our bottom line has gone up since we started tracking time more effectively. Using the desktop widget is our preferred way of tracking time - it's not intrusive, and fits best with our way of working. We have tried the more automatic time tracking methods, but they just didn't work for us.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
KD
Kenneth D.
Founder
Share
"The perfect time and invoicing tool for any startup business"
What do you like best about Paymo?

There are so many features I like about Paymo it is hard to pick only one that I like best! But since I'm asked to pick one I will go with the Android addon Application that allows me to instantly start and end tasks from anywhere my cell phone has access. Since I'm constantly starting and stopping tasks from random places it is a great tool to keep track of all my time.

What do you dislike about Paymo?

I'd like to have some type of feature that could print out accounting reports for end of year taxes. More features built towards tax reports would be wonderful.

What problems is Paymo solving and how is that benefiting you?

I'm a web software developer servicing the Mining, Auto Motive and retail industries for over 20 years. Once I started using Paymo consistently I started seeing trends in my work flow never known before. Paymo helps me show clients what amount of time goes into each project and task. Many times people will ask where time was spent and because of Paymo I'm able to give them detailed reports on exactly where my time went. I feel having these types of reports instantly builds confidence in my clients towards my organisation.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
SP
Steve P.
Director
Share
"Best tool for recording time."
What do you like best about Paymo?

Evolution. Paymo started as a good time recording system but has been progressively expanded into a very capable project management system. Frequency of update and new features is very impressive.

What do you dislike about Paymo?

I still have to use a mouse / trackpad much more than I would like. I would really like to be able to run - at least the time recording side - purely with keyboard shortcuts.

What problems is Paymo solving and how is that benefiting you?

I run multiple projects for multiple clients across multiple businesses. I've been recording my time on a minute by minute basis for over 25 years and I can't imagine operating any other way.

Small Business (50 or fewer emp.)
Jul 21, 2016
 Source
Overall Rating:
5.0
AO
Alex O.
Owner/Director
Share
"Project Management and time keeping"
What do you like best about Paymo?

Multi platform accessibility On the go Time keeping Client, Project and time overview Continual development of product Excellent support and responses to new ideas The addition of Kanban boards for each project Paymo Plus app

What do you dislike about Paymo?

Not always intuitive Due dates for tasks and milestones not necessarily linked No multi project overview available yet

What problems is Paymo solving and how is that benefiting you?

I have been using this software for a few years now having tried several others and found this is the best fit for my business where i have multiple clients with multiple projects to keep track of. Paymo has helped me not only track project progress, but also keep track of billable time more effectively.