Quickbase Reviews: 4.5/5 — Highly Rated

It's nice to see many business areas in one place instead of several different systems. I like being able to navigate by clicking on tabs as well as buttons. We have dual choices on our main menu page for selecting an area.

There can be areas where navigation is a bit clunky. One example, there is one area that can only be accessed and modified by clicking on it instead of just tabbing.

Integrating information in one place instead of using several systems to house and retrieve data.

Fast to create apps. Fairly easy to learn the basics.

The COST keeps going up. Not a well known product so no QB talent in Canada

filling the holes in our ERP

Easy to use, good for big teams, can house a lot of data.

It is quite expensive and became prohibitive as a small team.

We house our CRM there and all of the data associated with the customers.

Ui driven and no code required. Detailed documentation.

no version control at code level and review/approval process so that end user can change anything they want and cannot be tracked.

adding version control at code page and settings so that we can perform code review and PR review before code is deployed.

Multiple tools in one, All the information are there. And you will be able to quickly navigate from all the tools you need especially when you are a supervisor.

The user capacity is limited, especially when there are a lot of users that are using the Quickbase. It takes so much time to load and to navigate from each screens.

It focuses on resources that they can put in Quickbase for easy access of all the Users. It benefits us because we don't need to open another application becase everything is in Quickbase now.

the ability to search for jobs and dates etc

the loss of population and the slowdowns in processing data

organizing billing for jobs

Ease of access. Communicating task, and scheduling future events / task all in one app / place is very convient.

My current employer is allowed to created multiple apps.

Scheduling conflicts.

Wonderful training videos, like the dashboard and the way its organized and arranged, it makes it easy to stay on top my daily tasks.

I dislike that we make calls to clients listed in our "Christmas tree" and they stay there highlighted in a lighter shade. It makes it look like we aren't doing our responsibilities. I dislike that we have to hit go back and go back to get back to the initial application after we put an entry into our call log, so we can then add our case note or do any kind of work in their case. I'd like to be able to rename files that were uploaded to client's application.

It's an organized forum to keep track of client's information. I love the training videos and the easy access we have to IT to fix problems that arise.

I enjoy that this product is extremely flexible and can be tailored to meet just about any business need that needs capturing, tracking or reporting.

I don't like that this product seems to be primarily focused on mature products/projects with agile methodology. It becomes a huge time suck to set up 1-off or maintenance tasks for myself or other people. The amount of setup/investment needed is quite extensive and that setup can feel very restrictive if the work/project mix changes.

This could be our specific deployment, but I feel like we are trying to solve a lot of or all of our problems using one tool: Sales/Lead tracking, Project Management, Product Management, Reporting, Time Tracking and Accounting. While we are realizing some benefits in all of these areas, I don't feel like the tool excels at any of them in particular.

The ability to customize just about everything.

What I dislike doesn't have anything to do with the application it has to do with the programmer who made the customizations. He did't include the fields and reports I need to use from a calling perspective.

We wanted everyone in the organization to have access to all of the information about our customers and be able to access that information from anywhere and on any device. The biggest problem is getting everyone to use it to it's fullest capacity.

Quickbase is very easy to use with little to no learning curve. It supports a ton of file types which is great when working with a graphic designer or print work and supports very large files. Offers tools to help you track project status and archives past projects that can be found again if needed in future.

Not super great for team collaboration. You can tag users and leave comments, but sometimes the threads can get a bit messy and confusing. I also wish there were a way to bulk upload (unless this has been fixed and I am not aware). It can be a pain to upload one by one especially if the work has a lot of versions. For example, we often send out postcards that are all the same project but each one has a different city listed on it. Would be nice to upload in one go.

Helps us work the freelancers who are off-site since we can easily provision access and manage our projects with them. Works well in-house as well as we have requests come in from different departments. It keeps all parties accountable and gives us a record of projects completed in the past in case we need to call upon them.

It is a tool we use for project management purposes to track projects, performances, resources, etc. It helps us to receive intakes for projects and provide status updates to stakeholders

Visually i do not feel like it looks 'modern'.

It has provided a platform for internally for our team and for other teams in the organizations to have an online platform to input and output information.

This product is well-designed and works exactly as described. The features have evolved but generally have been the same interface since I began using it in 2015.

The price is absolutely asinine! They are making me switch to another competitor because the price is so exaggerated from what you receive. There needs to be a "toned down" version that doesn't require 10 users. Very disappointed in the direction this company has gone. I had hopes this would end eventually but these people are money hungry!

Cloud-based databasing tool - allows me to know my data will never go "missing" or disappear and establishes a standard for tracking our customer records.

Quickbase is suitable for tracking anything work-related. Tracking employees logins, leave credits, coaching logs, etc.

I hate using Quickbase during peak hours, start and end of shifts. Logging out from it is a real hassle since the domain is slow.

We track our coaching logs, training, and incident reports in Quickbase. It benefits that we can check our goal for each topic using the system.

It was easy to use and user friendly easy to log coachings and reports

When a lot of people is using the tool it is being useless. And you need to refresh qb every time you clock in or out

It was easier for me to file a ticker whenever i needed to report something

Since I joined my current company, we've been using Quickbase (or QB as we call it) for our time-in and time-out. QB is an all-in-one tool that not only logs your time-in and time-out but also our coaching sessions and our leave requests. That is what I like the most about QB, you can do a lot with just one tool.

Quickbasse has been an essential tool to our company. However, it is also irritating because if a huge number of people are using QB all at the same time to log their time-out, QB magically became inaccessible. It loads reaaaaaally slowly and it would sometimes log the wrong time on our log out. If you opened the site at say 5:57 am and clicked the end shift button at 6 o'clock, the time on your end shift would still be 5:57 am and not 6 o'clock. I am not sure why that is happening, but it's been happening since I joined my current company, and our IT team has been trying everything to work on this issue even before I joined the company.

Probably having the log-ins, filing of coaching, and leave requests all at the same tool. With my previous jobs, log-in tools, coaching logs, and filing for leave requests would be done on separate tools, so having them all at the same tool is such a great help. On top of that, everyone can access theses stuff within QB, and that enables everyone to monitor the status of their leave requests.

Quickbase is a flexible solution that can be adapted to a variety of situations.

Quickbase is clunky and requires a lot of clicks to get simple things done. It has a very particular, and often non-user friendly, workflow.

Quickbase allows for adding comments to metrics to determine root causes for events.

its a fast way to get a system up and running for custom workflows

the new style reports are horrible and should be abandoned

it handles a large part of our operation

i like that i am able to have all my properties on one dashboard view.

The reporting is not very user friendly nor is adding an app.

We use quick base for investor reporting

This is highly customizable if you know how to build widgets from scratch. It is too complicated for the average user to figure out even after extensive research.

I dislike the slow loading times for page speed. I have tried to find a way to set up a call list for the daily tasks where our sales team can line up customer calls in one window and effectively prioritize and make calls all in one program. Instead, you have to go in and out of each customer profile. It's not ideal for speed and efficiency.

Gathering customer data all in one program. Customized widgets and some that are pre-built so you do not have to build it yourself.

The most helpful thing about Quickbase is the ability to aggregate information into large sets. It is easy to build large sets of data and information and form complex work processes.

The least helpful things about Quickbase revolve around the complexity of operation. It is very difficult to program complex items though it is possible to program very complex processes. Once these are set changing any of it is extremely difficult.

The problem it solved was to have a wide variety of processes in one place. That has now become a problem in itself. There is so much material in one place that it is difficult to for users to navigate it. The programming staff is also hard pressed to apply new logic to the current arrangements without having to start from scratch.

We have had a lot of success building our operations platform, but over time we outgrew the systems. Allowed us to be a problem. In other words, it got us by at a low cost until our growth became a problem. If our operations never expanded it would have worked forever.

At this point, it forces us into an overly rigid format. Ultimately, they threatened a 2 million dollar price increase on us that made us scramble. I will be first to admit that we are probably not the typical customer, but as a long standing customer we were treated extremely poorly.

Streamline processes. We manage customer relations, performance measurement, requests for quotes, strategic meeting plans, employee of the month recommendations, surveys and more through quickbase.

for project managemnet it is adequate - frankly there are too many paths, to much back and forth

I hate this system. It should not take DAYS to enter an order no matter the industry, no matter the way you are trying to convey the information.In 20 years I have never had a program I despised this much. Typically I am the one who masters software & teaches the team. I've been here 4 months & thought of quitting over this system alone more than once a month: it is clunky, unforgiving & incredibly messy, it takes several steps to bundle up an order by vendor and it goes back to being messy when you are done if you make one wrong move you have to reorganize. Additionally, I cannot upload a screen shot of my quickbase to complete this review.

nothing, I am in disbelief this company chose such an application that makes you build in the customer order & the vendor PO on one line ILO in different tabs - it's ridiculous

The software was easy to use and quick to develop apps.

When we first started using Quickbase, there was a 5 user minimum. Now the minimum is 20 and is too costly to use.

Made writing a custom application easy

It was easy to get started and onboard people into the application. My non-technical team members can create their own views that match their specific needs. It was easy to prototype views and data entry.

When we signed up years ago it was relatively cheap and you could pay per user. Now is two factors, two decimal places are more expensive and you have to buy blocks of user licenses. I am desperately looking for an alternative, and I will leave the first chance I get. When your database gets too big you can't export it using the built-in tools, you have to build your own using there API. There API has limits that prevent exporting the entire database in a single day, so you need to build tools with rate limiting in it. Primarily the expensive is my biggest issues, its thousand of dollars a month for even 2 users to use. Would not recommend

Originally we were looking for a simple CRM with three linked tables. We didn't need all the extra bells and whistles that other systems had. We needed one step above a spreadsheet.

In general, once you understand databases, working with Quickbase is relatively easy.

The people that design it must not use it or understand how people actually use it. It's severely limiting in its capability, especially offline. Dashboards, reports and forms can barely be customized. The only way we've gotten data to be presentable or useful is to export the data to other platforms. But the worst part is that their product development team is years behind what they have promised and their team that fixes known issues is non-existent. If they put as much effort into product development as they did in sales, the product would be twice as good.

We use it for invoicing and inventory.

I like that it can be access almost anywhere. The software is very light and uses small amounts of data to load. User friendly and can be easily navigate even for first time users.

What I hate about quickbase is that it tends to be very unreliable especially when being use by multiple users all at the same time because the loading speed is unacceptable.

As of now there is more problems being created than solving, I like the way they tend to innovate the software how ever they should be focusing more on the processing speed of the app rather than adding more functions and features that will add up with the current problem. For now I can't say any benefit I'm getting from it because instead of saving a lot of time, it is being wasted on waiting for it to load and see if your clocked in and out pushes through or not.

The reporting was very well built in Quickbase and easy to use. The system is built pretty intuitively and makes creating an app pretty easy for a novice to jump in and build something quick for your company.

The customer service is terrible. Twice I've requested communication and didn't receive anything back for 30-60 days later. The rep replied back "did you still need help with this?" - it's a joke of customer service. Their licensing model is terrible as well. Doesn't take into account if you have a business where you onboard 50+ reps. The customer service is so atrocious I can't believe this company can still have the rating it has currently.

We are building a CRM that manages both the sales cycle and the install cycle for customers. We also want it to work with some customer facing side of things. Has notifications that send to customers based on a certain criteria set in the database.