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QuickBooks Online Accounting Software logo
QuickBooks Online
Effortless Accounting Solutions Online
4.1
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QuickBooks Online Reviews: 4.1/5 — Solid Choice

QuickBooks Online Overview
What is QuickBooks Online?

As one of the best known accounting and financial software companies today, Quickbooks offers a combination of reliable payroll tools, HR solutions, and automated tracking features. Quickbooks also include access to benefits, project management, inventory, and contractor options. One of the biggest benefits of Quickbooks is its flexibility. Quickbooks integrates with Square, Shopify, PayPal, and a host of other well-known tools. Finally, Quickbooks also provides access to expert accountants and tax professionals.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
Social Media
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Ask Questions about QuickBooks Online
What QuickBooks Online is best for?
How does QuickBooks Online compare to QuickBooks Desktop Enterprise?
What are the pros and cons of QuickBooks Online?
QuickBooks Online Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Online Pros and Cons
Pros
  • Great onboarding process
  • Can integrate with third-party apps
  • There is a mobile app available
Cons
  • Introductory price doubles after three months
QuickBooks Online Features
Accounting software integrations
Accounts Payable
Accounts Receivable
Add-ons (extra features beyond base plan)
AI Assist / automated guidance
AI-based tools / automation beyond categorization
AI or automation tools (chatbot / assistant)
Analytics / key performance indicators (KPIs)
Annual tax filing support (personal &/or business)
API Access
API or white-label partner capabilities
API / third-party integrations
QuickBooks Online Media
QuickBooks Online video thumbnail
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QuickBooks Online Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 05, 2026
QuickBooks Online Accounting Software logo
3,202 QuickBooks Online Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Feb 08, 2024
 Source
Overall Rating:
5.0
PK
Paul K.
Computer Software
Share
"Well Design Accounting Software"
What do you like best about QuickBooks Online?

I am using this since 2017 and In this every solution that I required. It's easy to use their customer support and help assistance feature responded the query in time. I have integrated with several other application, like Avalara, Ramp, etc. Our agent and I daily use Quickbooks online for generating invoice, enter the expances, Implementation is very simplet. Frequently using it for our daily accouting work.

What do you dislike about QuickBooks Online?

We have nothing yet, but if face any issue will contact you then and their.

What problems is QuickBooks Online solving and how is that benefiting you?

Simple billing management, helping me with the reporting too.

Mid Market (51-1000 emp.)
Jan 30, 2024
 Source
Overall Rating:
5.0
Rajesh  J. avatar
Rajesh J.
Us Accountant
Share
"Amazing accounting software"
What do you like best about QuickBooks Online?

It really wonderful software in the world it's allows us work more faster with all the updated features

What do you dislike about QuickBooks Online?

Only sometime when switching different login it's logout option get disabled

What problems is QuickBooks Online solving and how is that benefiting you?

It allows to fetching banking transcaton automatically and allows us to categorize better

Mid Market (51-1000 emp.)
Jan 28, 2024
 Source
Overall Rating:
5.0
NK
Narayan K.
Business Finance Consultant
Share
"One of it’s Kind in AP/AR/GL Automation"
What do you like best about QuickBooks Online?

I have tried tons of online accounting tools, but QuickBooks Online beats them all. It has robust accounting tools and is available in cloud and on-premise. QBO has reduced fraud through expense management.

What do you dislike about QuickBooks Online?

Kudos to the vendor! they regularly upgrade the version which eradicate bugs automatically after update.

What problems is QuickBooks Online solving and how is that benefiting you?

2- & 3- way matching on invoices, receivables and POS eradicate discrepancies automatically when paying vendors.

Mid Market (51-1000 emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
Lisa T. avatar
Lisa T.
Retail Sales Specialist
Share
"The best of the best"
What do you like best about QuickBooks Online?

The most helpful thing about QuickBooks online was the accounts payable options I do believe for me the organization to keep track of things there was most valuable for me. I have over 100 employees as you can imagine my life is pretty hectic already.

What do you dislike about QuickBooks Online?

Is least helpful about QuickBooks online is not having somebody right there next to you but the support line is just absolutely amazing it's like having somebody right next to you so it's just amazing how they work with you as if they were right next to you they keep track of every thing right there in their systems so you don't have to guess work where they're at where you're at while you're getting things done. Their support system is like number one as well.

What problems is QuickBooks Online solving and how is that benefiting you?

Our business is getting problem solved every day by using QuickBooks keeping track of payroll is Numero Uno more productive than paper trails because my office is already a wreck.

Small Business (50 or fewer emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
CP
Christopher P.
Founder
Share
"QBO is the quintessential platform for all accountants or bookkeepers."
What do you like best about QuickBooks Online?

The upside of using QBO is being able to see all of my clients financial health in one place. It allows me to be able to see their hsitorical financials and also forecast future finances. It is the best platform for any accountant with any client big or small.

What do you dislike about QuickBooks Online?

The only thing I dislike about QBO is that sometimes it could be a little complicated with getting to know some features.

What problems is QuickBooks Online solving and how is that benefiting you?

QBO helps me see all of my clients finances in one place, all inclusive. I don't need to use multiple platforms to see financial health.

Small Business (50 or fewer emp.)
Jan 10, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Robust Account Software Online"
What do you like best about QuickBooks Online?

Easy to use, well organized and very straight forward invoicing system

What do you dislike about QuickBooks Online?

Limited flexibility in modifying invoices on the fly based on a template

What problems is QuickBooks Online solving and how is that benefiting you?

business ar, ap and accounting system for SMBs

Small Business (50 or fewer emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great accounting software"
What do you like best about QuickBooks Online?

QBO is widely known and used. It also integrates easily with other softwares.

What do you dislike about QuickBooks Online?

Their payroll is impossible to fix without calling and talking to a specialist.

What problems is QuickBooks Online solving and how is that benefiting you?

It's an easy way to generate financial statements.

Small Business (50 or fewer emp.)
Dec 31, 2023
 Source
Overall Rating:
5.0
Dzulani N. avatar
Dzulani N.
Cleaning
Share
"Best accounting software for small business"
What do you like best about QuickBooks Online?

Quick books is easy to set up and easy to work on, no extensive training needed, it can be integrated with other software.

What do you dislike about QuickBooks Online?

So far , I likeable the application in this software

What problems is QuickBooks Online solving and how is that benefiting you?

When put in good use and integrated with other software, one can full correct financial statements.

Mid Market (51-1000 emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
MB
Marya B.
Field Correspondent
Share
"Chap Chap Accountability!"
What do you like best about QuickBooks Online?

Quickbooks Online is what chap chap digital Financial Control is all about. Doesn't matter where you are, you can enjoy its services from wherever, fast! Its easy-to-use, quick to respond. Pleasantly designed to integrate with most complimentary appsz it ensures you stay accountable, in touch with finances anytime, anyday. Vital for my frequent use while on the go.

What do you dislike about QuickBooks Online?

While user support comes through when issues arise, still it is an online platform, which means you've got to have internet access, and strong one at that. Probably the only negative I've seen since implementation.

What problems is QuickBooks Online solving and how is that benefiting you?

It gives me fast access to my financesz keeps me accountable, facilitates financial control on the go. It's essential as it means i can have overview and management wherever i am.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
NC
Nathaly C.
Founder
Share
"Best Software ever"
What do you like best about QuickBooks Online?

It is super easy to work with. You can all your clients in one place.

What do you dislike about QuickBooks Online?

I don't have any dislike everything is great

What problems is QuickBooks Online solving and how is that benefiting you?

Manage inventory for clients

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and saving times"
What do you like best about QuickBooks Online?

Quickbooks has a great customer support and fuctions that users can use easily. and also easy to intergrate with 3rd party applications. we are using quickbooks daily for bookkeeping and payrolls which are easy to utilize.

What do you dislike about QuickBooks Online?

So far I haven't found any big issue in quickbooks, but sometimes the bankfeeds are disconnected so often.

What problems is QuickBooks Online solving and how is that benefiting you?

As an accountant, easy to pull out reports and bookkeeping, track of P&L, Balance sheet and Cash flows. and also easy to file payroll taxes after payrolls which is plus.

Small Business (50 or fewer emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome accounting system for small businesses"
What do you like best about QuickBooks Online?

Quickbooks is easy to use. Reports are straight forward and taxes(940, payroll taxes) are easy to file. Banking feeds are good to use for the reconciliation. Also quickbooks is easy to integrate with 3rd party programs which is unlimit functions that I was able to use without any issues. and the best customer services which is plus.

What do you dislike about QuickBooks Online?

One thing on top of my head is the categories in quickbooks. It confused us to use the right categories at first. but, once you're used to it, it wouldn't be matter anymore. and the permission for users are not that separated. it would be better to give users permission more specifically like desktop version.

What problems is QuickBooks Online solving and how is that benefiting you?

As an accounting system, it helps us to track business's finance status which is included in Balance sheet, Profit&Loss and Cash Flow. Those are easy to track and straight forward. Whenever we need a new report the business, it helps a lot to save times.

Mid Market (51-1000 emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
JR
Jack R.
Founder
Share
"Best accounting application I've ever used"
What do you like best about QuickBooks Online?

User interface is very friendly. You can easily find anything you want by searching. You can search a function, invoice number, bill number, or even the amount. When I don't really remember the inovice number but the amount, I just search by the amount.

What do you dislike about QuickBooks Online?

I just hope it would be faster than now so I can use it like Quickbooks desktop application.

What problems is QuickBooks Online solving and how is that benefiting you?

Managing accounts, preparing financial statements by entering numbers in QBs, and a bank reconciliation. Furthermore, we can easily access QBs online from anywhere. When I used QBs desktop only, I had to download the app, but you don't need to do it anymore.

Small Business (50 or fewer emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
Kymberly S. avatar
Kymberly S.
Bookkeeper
Share
"QBO - A Great Accounting Tool"
What do you like best about QuickBooks Online?

The ease of syncing accounts to communicate/integrate directly with QBO.

What do you dislike about QuickBooks Online?

The glitches on the back end that the engineers can't explain sometimes.

What problems is QuickBooks Online solving and how is that benefiting you?

Helping stay organized by accessing one software for all business needs.

Mid Market (51-1000 emp.)
Dec 24, 2023
 Source
Overall Rating:
5.0
JA
Joju A.
Business Finance Consultant
Share
"QuickBooks Online at CTH"
What do you like best about QuickBooks Online?

There is nothing overwhelming and time consuming like carrying out repetitive accounting tasks. With QBO, it saves time and eradicate all the hassles by automating over 80% of accounting processes.

What do you dislike about QuickBooks Online?

QuickBooks Online for the past three years has been flawless.

What problems is QuickBooks Online solving and how is that benefiting you?

QuickBooks Online makes it easy to pay vendors ahead of time. 2 & 3 way matching allows me to detect errors on invoices and receivables prior to making payments.

Small Business (50 or fewer emp.)
Dec 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"QBO Review"
What do you like best about QuickBooks Online?

I love the simplicity of ease with this product. I love being able to link bank accounts. I love that QBO continues to innovate and update their services based on client needs.

What do you dislike about QuickBooks Online?

I would love to see bill pay through QBO. I know they're in beta testing for this, and I was able to use bill pay in the beta testing. Can't wait to see it rolled out!

What problems is QuickBooks Online solving and how is that benefiting you?

QBO is allowing us to maintain client books with ease. Implementation is a breeze. There are templates galore, and now, with the most recent update, we're able to create our own reports! Can't wait to dive in!

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
TN
Trina N.
Founder
Share
"Easy to use, easy to set up"
What do you like best about QuickBooks Online?

It is so easy to use. Adding new customers, Adding new invoices are a breeze.

What do you dislike about QuickBooks Online?

Sometimes trying to find bills in the software can be a bit complicated.

What problems is QuickBooks Online solving and how is that benefiting you?

Emailing invoices and accepting payments through QB on line is the most helpful.

Mid Market (51-1000 emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
PM
Phyllis M.
Revenue & Cost Analyst
Share
"Been Using QBO Way too Long Before the Pandemic and Here is My Experience"
What do you like best about QuickBooks Online?

It has been seamless to create, customize and send invoices to customers with QuickBooks Online.

What do you dislike about QuickBooks Online?

It does meet all my accounting tasks needs at workplace.

What problems is QuickBooks Online solving and how is that benefiting you?

Accounts payable and receivable automation. Billing and invoicing. Inventory control.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
YC
Yanka C.
Founder
Share
"Quickbooks is great when working with a bookkeeper"
What do you like best about QuickBooks Online?

I love the bank feed option making it easy to categorize expenses and income. It's easy to reconcile bank accounts as well.

What do you dislike about QuickBooks Online?

You need to have an understanding of bookkeeping/accounting. So many businesses try to use it on their own and making a mess of their books; costing them more to clean them up then just hiring a bookkeeper from the start

What problems is QuickBooks Online solving and how is that benefiting you?

Keeping financial records and reports

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
Mark A. J. avatar
Mark A. J.
Accountant & Tax Preparer
Share
"Quickbooks Online is a Breeze!"
What do you like best about QuickBooks Online?

It's more than a way to keep the books. It's very functional and insightful when all the reporting tools are utilized as well. Love the ease of use, the portability and the output when reports are needed on the go. It can also seamlessly intergrate with A/P and credit card programs such as Ramp to pay and track the bills. I highly recommend the tool for any money manager out there!

What do you dislike about QuickBooks Online?

QBO can be a bit confusing at times, especially when you're new to it. However, a little training time, a few tutorials and some time invested into it, and it can be your best friend!

What problems is QuickBooks Online solving and how is that benefiting you?

QBO really helps with FP&A, especially at budget time of year. It helps us understand where our money went and gives insight into where we need to make adjustments.

Mid Market (51-1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
SN
Shruthi N.
Founder
Share
"QBO"
What do you like best about QuickBooks Online?

QBO is very ease of use and ease in implementation , its gives a quick response from the customer support , and ease of integartion

What do you dislike about QuickBooks Online?

i didn't dislike the Quick books and its have a good impact

What problems is QuickBooks Online solving and how is that benefiting you?

updating a vendor credit, accounting information

Small Business (50 or fewer emp.)
Dec 10, 2023
 Source
Overall Rating:
5.0
CH
Colby H.
Human Resources Consultant
Share
"What I Know bout QuickBooks Online"
What do you like best about QuickBooks Online?

I have been using QuickBooks Online ever since my previous organization. It makes it easy to carry out repetitive accounting tasks such as billing, invoicing, AP and AR.

What do you dislike about QuickBooks Online?

Truth be told, I haven't experienced any flaw for two years now.

What problems is QuickBooks Online solving and how is that benefiting you?

Inventory control, invoice management, accounting payable and receivable automation.

Small Business (50 or fewer emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
CB
Ciara B.
Founder
Share
"Exactly what I was looking for!"
What do you like best about QuickBooks Online?

QuickBooks so seamless to integrate into other platforms that I am using. Makes tax season a breeze.

What do you dislike about QuickBooks Online?

So far nothing!! I'm hoping the longer I use it the more I can become comfortable with it

What problems is QuickBooks Online solving and how is that benefiting you?

Helping me keep track of expenses and income

Small Business (50 or fewer emp.)
Dec 06, 2023
 Source
Overall Rating:
5.0
AK
Andrew K.
Founder
Share
"Quickbooks integrations are so easy"
What do you like best about QuickBooks Online?

Very simple tooling that allows me to quickly add new users and connect systems.

What do you dislike about QuickBooks Online?

Nothing at this time is a blocker for our team.

What problems is QuickBooks Online solving and how is that benefiting you?

Great tool that manages our invoices and accounting.

Small Business (50 or fewer emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
SL
Spencer L.
Chief Financial Officer
Share
"Excellent choice for small- to medium-sized businesses"
What do you like best about QuickBooks Online?

QBO has developed to be an excellent choice for any small- to medium-sized businesses, particularly those that are looking to automate processes. Love the integration with Rippling, Ramp, and other financial tools that we use. QBO strikes a nice balance between functionality (I'm a CPA, and it works the way I want it to) and being user-friendly. The bank account/credit card reconciliation functionality is very, very good. And the ability to forward invoices/receipts to QBO and have them auto-matched is excellent.

What do you dislike about QuickBooks Online?

Not much. Report writing is pretty basic, but there is an Advanced version that we are not yet using. The built-in payment integration with Bill.com is clunky--we use Ramp instead and that works great.

What problems is QuickBooks Online solving and how is that benefiting you?

We're a startup company, with limited resources. QBO allows me, as the CFO, to keep our financial systems up to date without having to have a lot of staff. Great integration capabilities.

Mid Market (51-1000 emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
clarissia s. avatar
Clarissia S.
Corporate Payroll Specialist
Share
"Great software"
What do you like best about QuickBooks Online?

Quickbooks is the easiest accounting software out there. Very detailed and handles all your business and personal finance matters. This software can create POs, BOL,s and invoices and even bill out for you and handle online payments from clients. Great for personal finance as well!

What do you dislike about QuickBooks Online?

There is honestly nothing I dislike about this software. Maybe that there are alot of upgrades you can purchase that maybe should already come included.

What problems is QuickBooks Online solving and how is that benefiting you?

I am solving my biggest problem—timely billing to my clients. Sometimes I get so busy before using this software that my invoices were sometimes two months over before I would get around to sending an invoice. With this software, I can schedule invoicing and have them sent out in time

Mid Market (51-1000 emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
Arjun J. avatar
Arjun J.
Financial Services
Share
"QuickBooks Online"
What do you like best about QuickBooks Online?

Its great when you have many vendors. You can pick and choose which invoices to pay once they are entered. You can adjust the vendor payments from ACH to Check when necessary.

What do you dislike about QuickBooks Online?

I dont really have a downside just the fact to train people. A lot of people do not like change if they have worked a software for a long time. Once adjusted everyone i know finds it better

What problems is QuickBooks Online solving and how is that benefiting you?

the way we can pick and choose the invoices we need to pay. Also, sometimes vendors prefer check over ACH at different times so its easy to adjust. When tax time comes its easy to organize the 1099 vendors.

Small Business (50 or fewer emp.)
Nov 19, 2023
 Source
Overall Rating:
5.0
Fred C. avatar
Fred C.
Principal
Share
"QuickBooks Online allows me to easily track expenses, take payments online and track hours online."
What do you like best about QuickBooks Online?

QuickBooks Online allows me to easily track expenses, take payments online and track hours online. The program also allows me to review the books and make adjustments and fixes

What do you dislike about QuickBooks Online?

It takes time to understand, so there is a very steep learning curve. The messaging platform is a little cumbersome.

What problems is QuickBooks Online solving and how is that benefiting you?

Helps me manage transactions, create a profit and loss and help with creating reports, helps categorize expenses and track sales very well.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
DL
Dena L.
Franchise Onboarding Support
Share
"How does anyone run a business without Quickbooks?"
What do you like best about QuickBooks Online?

It is user friendly and automates everything.

What do you dislike about QuickBooks Online?

The initial setup process is not as intuitive as I would like.

What problems is QuickBooks Online solving and how is that benefiting you?

Quickbooks Time (t-sheets) is an excellent tool for helping track hourly staff.

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
5.0
LV
Leila V.
Founder
Share
"excellent accounting software"
What do you like best about QuickBooks Online?

Categorize transactions. The match method. The report layout.

What do you dislike about QuickBooks Online?

Reclassify transactions. I think we should be able to reclassify transfers as well as undeposited accounts.

What problems is QuickBooks Online solving and how is that benefiting you?

Do the bookkeeping for clients and file taxes