Unclaimed: Are are working at Salesforce Sales Cloud ?
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based on emails, calendars, and other marketing automation systems such as automated reminders that prompt users to respond to emails. Salesforce is also available on both Android and iOS devices.
| Company | Salesforce |
|---|---|
| Year founded | 1999 |
| Company size | 10,001+ employees |
| Headquarters | San Francisco, California |
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| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Salesforce Sales Cloud with other popular tools in the same category.
I love the flexibility, security and connectivity to other apps for visibility in one dashboard.
sometimes it can be slow. The login does not always cooperate.
Visiblity and tracking of prospects.
I love everything about Salesforce, it's such a great tool that is really customizable. I have been in Salesforce Ecosystem for about 5 years now and there have been so many improvements so it just goes to show that Salesforce is always growing!
I really don't have many complaints, sometimes it can be a pain to get a full understanding of the Support on why things are blocked/why we can't do certain things, but in years it has got a lot better.
We use Salesforce for a variety of Teams, mostly logging Accounts into the System and we use the opportunities for new business ventures.
1. It is a really great product in which other tools can be embedded or included 2. Can be customised as per the needs. 3 Has all the details of customers as per the requirements. 4 Provides data and graphical representation of customer sales details.
Sometimes support team is not responding.
After sales support. Customer purchase details customer order details. email tracking
Usability, after you understand the way it works.
Very Robust and can sometimes be hard to realize how helpful it can be until you understand how to use all the features
Keeping a fantastic CRM
For the time I started in the world of Salesforce, APEX seemed like an arcane language and although modern, very unknown to me, at that time the need was to integrate Salesforce with an external system that could read Salesforce objects and present them from the other hand and to be able to perform the basic CRUD operations, for this and as the developer responsible for said integration without APEX knowledge, what I had at hand was the experience in PHP and that's where my first integration of Salesforce with PHP to an external system began. I choose Codeigniter as is the faster Framework to work with, after reading the documentation of the PHP Toolkit for SF and adding the WSDL to the library in CI, I was able to select my first set of account data. I was happy with that fast and easy way to get talking two worlds. That like a lot.
it is not a CI issue, is a library problem the lack of documentation for the experts, I need to go to my friend StackOverflow and found nice examples, the authentication was such a problem that I was able to solve it after more reading, at the end I was in all ways happy an motivated as I was creating my first record form the old system to Salesforce.
Well I solved some problems like: Integrating dissimilar systems to talk to each other Reducing time and manual work Having a fast development track and most importantly, improving the business process.
I am using Salesforce from last 7 years. Every thing work in cloud base no software needed Development options are good and easy to understand all features are good and easy to work. security option are awesome different ways to provide securities OWD Sharing rules Profiles and Salesforce provide the update in every( 3 months ) quarter Every time they provide the new features in every release this is very good for medium/Large scale business Recent Flow featurs are awesome
not found much issue in salesforce one problem I am facing in these days is lightning UI is very slow. it will takes lot of time to load pages classic UI is rocks
Every thing is possible in salesforce Every thing work in cloud base no software needed
good to have to have insights into pipeline and progress
UI can be improved. not able to keep salesforce classic as default view
Clear picture of the pipeline and progress being made to accounts i am working on
management tools and reports. dashboards and graphs excellent
difficult to customize management views and simple reports
lead tracking
I like the many possibilities and how easily you can integrate modules to make a robust solution. This is just the best plarform to keep track of leads, accounts, opps, emails, it's best class. Is the to go source of sales and marketing, we use it everyday.
Data hygiene can be a problem, you will need a back-end expert in order to make sure you are truly getting all the benefits of the platform. If you need SalesForce to chime in they tend to be very expensive, so I believe that they need to train external people to make sure the implementation and use it's easier than what it is now.
When well connected to all sites and when sales is inputing all the information, the tool really give us true data to work on. It allow us to be proactive and to make data driven decisions.
Salesforce Deals Cloud has been extraordinary for our business activities. Its easy to understand interface smoothed out our client information the board, supporting group efficiency. The lead following element, specifically, was a champion, empowering us to fundamentally further develop our change rates. In our monetary administrations division, the definite client profiles were particularly advantageous, improving our client commitment and fulfillment. The deals estimating devices ended up being surprisingly exact, helping our assembling unit in adjusting creation to showcase request all the more productively.
Salesforce Deals Cloud is a vigorous stage, however it accompanies a couple of contemplations. For new clients, there's an expectation to learn and adapt because of its broad highlights, however this likewise implies more noteworthy capacities once dominated.
We had many leads coming into our site, that were circled back to calls. A large number of the leads might have been precluded before our outreach group would have to invest valuable energy. With salesforce, our leads are currently better qualified, and that implies more prefer to close.