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Shopify E-Commerce Platforms logo
Shopify
Empowering Your Online Store
4.4
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Shopify Reviews: 4.4/5 — Solid Choice

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Shopify Media
Shopify video thumbnail
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 18, 2026
Shopify E-Commerce Platforms logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 12, 2017
 Source
Overall Rating:
1.0
MC
Mark C.
Forklift Driver
Share
"Shopify Will Rip You Off"
What do you like best about Shopify?

Do not like Shopify afthet they rip me off, I wood never use Shopify again, I can not see Shopify lasting very long when it rip people off

What do you dislike about Shopify?

We had a Shopify store pay for a them and 1 year, We got scam by people and for no reason Shopify just close the store we pay and did all the work for

What problems is Shopify solving and how is that benefiting you?

Shopify are a rip off and will take your money

Mid Market (51-1000 emp.)
Jun 14, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Extremely Difficult to use"
What do you like best about Shopify?

I didn't like using Shopify at ALL. I think there are several other easier web based ecommerce websites.

What do you dislike about Shopify?

I hated the customer service, every time I had to call and ask a question I got a different answer, and most of the time it required purchasing a Shopify app that was designed to help with whatever problem we were having, which the app then wanted a monthly fee paid to use it.

What problems is Shopify solving and how is that benefiting you?

We used it to be able to have an ecommerce store. However, the shipping problems created with it made it impossible for the customer to even check out while on the site

Small Business (50 or fewer emp.)
May 09, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Shopify"
What do you like best about Shopify?

The user friendly experience makes Shopify very appealing.

What do you dislike about Shopify?

I dislike how they have turned into a nickel and dining company. They charge you to additional for not using their gateway provider, which they get a kickback.

What problems is Shopify solving and how is that benefiting you?

Ecommerce solutions.

Mid Market (51-1000 emp.)
Jan 20, 2017
 Source
Overall Rating:
1.0
FV
Federica V.
Insegnante
Share
"Shopify"
What do you like best about Shopify?

The simplicity of using the program while creating the shop

What do you dislike about Shopify?

the lack of customization allowed. The difficulty to have the exact product we desire.

What problems is Shopify solving and how is that benefiting you?

We edited some template options

Small Business (50 or fewer emp.)
Jan 13, 2017
 Source
Overall Rating:
1.0
MM
Maria Isabel M.
Marketing Director
Share
"Not as easy as they make it seem"
What do you like best about Shopify?

Its easy to make the website if you have pictures and text.

What do you dislike about Shopify?

Cero SEO! No matter how much you promote your shop it won't show on Google's first search page, even if you look up the shop's name. It was very disappointing.

What problems is Shopify solving and how is that benefiting you?

The reason I went with shopify was to make it easier for people to buy my restaurant's branded t-shirts but it ended up being a headache!

Small Business (50 or fewer emp.)
Jan 09, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not as Good as Wordpress"
What do you like best about Shopify?

The platform is fairly flexible, with a lot of supported integrations.

What do you dislike about Shopify?

While Shopify is touted as the best CMS for e-commerce sites, my own experience with the platform has been that it is not user-friendly or easy to optimize for search engines.

What problems is Shopify solving and how is that benefiting you?

I think Shopify has introduced more problems than it has solved. I would not use it if I had a choice in the matter.

Small Business (50 or fewer emp.)
Dec 21, 2016
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Good basic program for getting started selling on Facebook, but not intuitive"
What do you like best about Shopify?

Pros- easy to get started, free 30 day trial, good community support.

What do you dislike about Shopify?

The cons are not good for low volume user once you have to pay, not intuitive to set, not that customizable. I ended up hiring someone to write a custom script for me so i can sell t-shirts on my siite. It pulls my products from Amazon and I get a commission and a referral link. Much easier and cheaper.

What problems is Shopify solving and how is that benefiting you?

Selling accessories like t-shirts, autographed books, hardcover books, etc. To be honest, I haven't realized any benefits.