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Shopify
Empowering Your Online Store
4.4
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify video thumbnail
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Shopify 1
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Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 12, 2025
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ecommerce simplified"
What do you like best about Shopify?

Shopify is an excellent platform for launching a new business as well as for established market leaders. The checkout process is also ideal for the customer. It is without a doubt one of the top ecommerce platforms on the market.

What do you dislike about Shopify?

There are quite a few errors and malfunctions for the users, and the assistance is not great because some issues might take weeks to resolve. However, they do provide their complete support with whatever difficulties are put forward to them.

What problems is Shopify solving and how is that benefiting you?

Shopify allows users to create an online store swiftly and effortlessly. The integrations are simple to set up and don't require much technical knowledge. For me, the time saved is worthwhile.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"10/10 App!"
What do you like best about Shopify?

Simple and easy to use, allows you to have multiple apps to support your experience.

What do you dislike about Shopify?

I haven't notice anything to point out to be honest!

What problems is Shopify solving and how is that benefiting you?

Allows me to check orders in real time and modify as needed.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
SATYAM S. avatar
Satyam S.
Performance Marketing, Ppc, Seo & Lead Generation Specialist
Share
"Shopify is best for E-commerce store creation!"
What do you like best about Shopify?

Shopify provides ease of access to a lot of tools as well as features that are the foundation to build an e-commerce store. The best thing about it is you can just drag and drop to create yourself a fully functional store and start selling.

What do you dislike about Shopify?

There is not much to dislike about Shopify honestly. It even provides a free service and even the paid ones are minimal. It's hands down the best for e-commerce stores. Nothing to dislike.

What problems is Shopify solving and how is that benefiting you?

Shopify is helping my clients to easily setup an e-commerce store from where they can scale their products not worrying about the platform. It is easy to setup and one day with shopify is enough to leave all things on automation.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
LP
Laura P.
Associate
Share
"Great Tool for Business"
What do you like best about Shopify?

Shopify is a great tool that allows you to handle orders, collect data, create discounts, etc. Just with these features we're able to offer a great service to the people who reach out for support.

What do you dislike about Shopify?

The only thing I dislike is how to filter information from a certain quantity of orders. However, it's possible that I just don't know how to properly find the information.

What problems is Shopify solving and how is that benefiting you?

Shopify help us to handle orders, detect fraudulent activities, collect the necessarry data for the business and allow us to provide pertinent information to consumers.

Mid Market (51-1000 emp.)
Aug 10, 2023
 Source
Overall Rating:
5.0
Ashutosh K. avatar
Ashutosh K.
Specialist Cloud And Infra Management
Share
"A powerful E Commerce platform"
What do you like best about Shopify?

Shopify is very easy to integrate with any CMS portal and its control panel is very interactive. From listing products to setting prices and alerts, it feels like you already are a pro.

What do you dislike about Shopify?

Everything is good, but what I don't like is the Shopify's transaction fees, limited design flexibility, and the learning curve for beginners. Rest is good and no other complaints.

What problems is Shopify solving and how is that benefiting you?

In my project, I am mamaging several E Commerce platforms and shopify makes it very easy to generate sales report. Not only this, it's traffic dashboard also helps a lot.

Mid Market (51-1000 emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
HN
Heber N.
Operations Supervisor
Share
"User friendly and great business partner"
What do you like best about Shopify?

It's very easy to manage customers' profiles and handle their purchases.

What do you dislike about Shopify?

Very frequent updates change the way we navigate through the platform.

What problems is Shopify solving and how is that benefiting you?

It's easier to track a customer's order as it collects the tracking information. Easy to handle customer's accounts and make any changes like address or order edits.

Mid Market (51-1000 emp.)
Aug 06, 2023
 Source
Overall Rating:
5.0
Ganesh H. avatar
Ganesh H.
Growth Consultant
Share
"The Best Platform to Build an Online Store"
What do you like best about Shopify?

Shopify allows all sort of businesses to customize according to the brand needs with its wide range of features. The themes available on Shopify are easy to use, enabling users to connect all majority 3rd party apps.

What do you dislike about Shopify?

There is nothing much to dislike; the platform covers all online business fundamentals. While exporting the order reports, the tracking numbers field will be missing; it would be beneficial if that gets added.

What problems is Shopify solving and how is that benefiting you?

The best platform to kickstart the online business according to the brand vision. We have built our website on Shopify using Flex nourish theme; the entire operational flow is smooth.

Mid Market (51-1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy for beginners to set up a shop and start selling!"
What do you like best about Shopify?

Easy to use. Great for beginners, instructions are super simple to followw and customer service is great.

What do you dislike about Shopify?

Add-on apps can be hard to navigate, but once you have them setup, they can really help your site.

What problems is Shopify solving and how is that benefiting you?

The process is mostly automatic. Shopify handles the credit card transactions, prints a pick ticket and shipping label automatically. We simply pull the product and pack it into a container and attach the shipping label.

Small Business (50 or fewer emp.)
Jul 30, 2023
 Source
Overall Rating:
5.0
Adaeze A. avatar
Adaeze A.
Podcast Host
Share
"Impactful Online Design and Marketing Sales Platform"
What do you like best about Shopify?

What I like best about Shopify is it complete standalone services as well as it's designed innovative grounded products and integrating features. Shopify has been very successful for my users as well as being very comprehensival for my users needs.

What do you dislike about Shopify?

What I dislike about Shopify is the increased inclusion due to the lack of understanding the platform in the designs description of usage of data and programming for users.

What problems is Shopify solving and how is that benefiting you?

Shopify problem solving is introduced through key aspects of its design as a sales platform, that benefits my users on my team learning at different qualities and experiences as well as helping them to develop in different aspects and improve in all areas including customer satisfaction management.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect ally for your digital native brand"
What do you like best about Shopify?

Best-in-class e-commerce solution to sell your products on the internet. Great customization and third-party integrations.

What do you dislike about Shopify?

Might need some third-party developers to obtain a high level of customization.

What problems is Shopify solving and how is that benefiting you?

It is the platform that allows our customers to buy our products.