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Shopify
Empowering Your Online Store
4.4
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify video thumbnail
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Shopify 1
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Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 28, 2025
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
Waleed J. avatar
Waleed J.
Office Assistant
Share
"I often buy from Shopify and receive things very satisfactory. Thank Shopify making my life easy."
What do you like best about Shopify?

They deliver order very timely and they are very responsible for fragile things i never received things broken or damaged.

What do you dislike about Shopify?

There is nothing to complain my experince with shopify is very nice.

What problems is Shopify solving and how is that benefiting you?

The things which i can not buy locally shopify is a platform which provides me things internationally with easy delivery terms.

Enterprise (> 1000 emp.)
Sep 12, 2023
 Source
Overall Rating:
5.0
PA
Prerna A.
Customer Support Agent
Share
"Best Integration Application for the Merchants."
What do you like best about Shopify?

I like the integration part of Shopify. It is very easy to use.

What do you dislike about Shopify?

Sometimes having issues with the shipping settings.

What problems is Shopify solving and how is that benefiting you?

Providing the platform to small businesses. I can learn more about the integration.

Small Business (50 or fewer emp.)
Sep 09, 2023
 Source
Overall Rating:
5.0
Fahad Z. avatar
Fahad Z.
Business Technology Consultant
Share
"The Simple and Superb drop shipping business website app"
What do you like best about Shopify?

integration of products available worldwide wholesaler, order tracking and Delivery with return method tracking. Products showcase with profit mergin add according to percentage

What do you dislike about Shopify?

some extracting of the report available on the dashboard May need a little more option available to the generator reports

What problems is Shopify solving and how is that benefiting you?

Wholesaler finding for most profitable product and integration of Products in showcase , Control all the Products views , description , prices , Delivery option

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
BHARGAVA H. avatar
Bhargava H.
Software Engineer I
Share
"Great way to start selling own products"
What do you like best about Shopify?

I like the ease of getting started. I could list the products easily and start selling. The UI is very simple and engaging. It cuts costs significantly by taking care of security and performance also.

What do you dislike about Shopify?

The pricing is not suitable if I just want to sell an e-book. So for a single product I have to pay monthly subscription which will be be more than the price of the e-book.

What problems is Shopify solving and how is that benefiting you?

I can have my own website even if I don't have significant coding knowledge. This is how Shopify is helping to setup the business and start selling online by providing support to all important payment gateways

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
JP
Jatin P.
Tennis Coach
Share
"Spotify: The Best Music Streaming Service for Most People"
What do you like best about Shopify?

Ease of use: Shopify is very easy to use, even for beginners. The drag-and-drop interface makes it easy to create and customize your store, and there are plenty of tutorials and resources available to help you get started.

What do you dislike about Shopify?

App dependency: Shopify relies on a variety of third-party apps for features such as inventory management and shipping. This can be a problem if the app you need is not available or if the app is not well-maintained.

What problems is Shopify solving and how is that benefiting you?

The need for customer support: Shopify offers 24/7 customer support, so businesses can get help with any problems they encounter

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
AC
Alejandro C.
Founder
Share
"5 Star Application"
What do you like best about Shopify?

What I like best about Shopify, is its user-friendly interface. It makes the whole process of setting up and managing an online store a breeze, even if you're not a tech expert. The variety of beautifully designed templates is a huge plus. They allow me to create a visually appealing and professional-looking storefront without the need for extensive design skills. Shopify's feature set is impressive too. From handling inventory to processing orders and running marketing campaigns, it's a comprehensive platform that covers all the essential aspects of e-commerce. And whenever I've needed assistance or had questions, their customer support team has been quick to respond and very helpful. In summary, Shopify combines ease of use with powerful features, making it a fantastic choice for anyone looking to establish or expand their online business.

What do you dislike about Shopify?

Shopify offers a robust e-commerce platform, but it does come with some downsides. Costs can accumulate, especially with transaction fees and app expenses, and highly customized designs may require additional development work. There's a learning curve for newcomers, and international selling can be a bit complex. Despite these drawbacks, Shopify remains a popular choice for its user-friendliness, versatility, and strong customer support.

What problems is Shopify solving and how is that benefiting you?

Shopify addresses various challenges faced by businesses in the e-commerce space, streamlining the process of launching and managing online stores. It simplifies payment processing, inventory management, and order tracking, providing a secure and compliant platform for businesses to operate. Customization options empower brands to create a unique online presence. As a result, businesses benefit from increased efficiency, reduced operational complexities, and the ability to scale their online presence as they grow.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
Priscilla V. avatar
Priscilla V.
Marketing Manager
Share
"Shopify has provided a robust and capable platform"
What do you like best about Shopify?

I love the integrations available to make a highly convertible store.

What do you dislike about Shopify?

They don't have phone customer service available which would be nice.

What problems is Shopify solving and how is that benefiting you?

Shopify solves the issue of having a beautiful e-commerce storefront combined with high functionality.

Small Business (50 or fewer emp.)
Sep 01, 2023
 Source
Overall Rating:
5.0
TA
Tommy A.
Music
Share
"Highly Recommend"
What do you like best about Shopify?

I love that I can use shopify on social medias, like Spotify, Instagram, Facebook. To name a few. I really like for a very low price a month I find the software very useful. It saves me time and $100s of dollars. Instead of having to make one by code. I highly recommend them because they help you get your stuff out there whether it be retail, or any other company. They are very useful.

What do you dislike about Shopify?

I have nothing to dislike at this time. But, may in the near future if any issues arrise.

What problems is Shopify solving and how is that benefiting you?

They are helping my retail stuff get further that my website can do. They help promote and show my clothing and such on social media as my website can't do so. They save you the time by having them, they post on more than one social media. I love that alot.

Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly at its finest!"
What do you like best about Shopify?

Its very easy to navigate even you are not a technical person. The ease of use, functions, dashboards and all.Great help to newbie shopify owner for his store.

What do you dislike about Shopify?

For now, haven't seen or experienced any downsides. I just love the user experience as a Shopify VA. Maybe a little more prompt customer support in a most efficient time that is needed when contacted.

What problems is Shopify solving and how is that benefiting you?

It really helps in my client's online products. Since I am working for the blogs and their contents, I was not trained to use it but since its super user-friendly, I can do the navigation myself.

Small Business (50 or fewer emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
Vidhi M. avatar
Vidhi M.
Business Analyst
Share
"Best e-commerce solution"
What do you like best about Shopify?

Any startup business owner can start and grow their business with shopify. There are many plugins and tools available in the shopify and it is already SEO optimised.

What do you dislike about Shopify?

There are limited customizations user can do with the shopify stores.

What problems is Shopify solving and how is that benefiting you?

I had a client who want to change the saree color in the website, basically color swatching without any api and tools so I basically achieve that functionality by the coding.