Smartsupp Reviews & Product Details

The smart technology of finding customers

everyting is fine for the moment, we will use it further. Suggestion: integration withh whatsapp

The communication with the customers

I am very happy with smartsupp, a live chat tool for websites. It is easy to install, configure and use. I can communicate with my visitors and customers in real time, help them, answer questions and solve problems. I can also analyze the performance of my chat, send personalized messages and set up automatic replies. Smartsupp is a great tool to increase customer satisfaction and conversion rate. I recommend it to anyone who wants to make their website more interactive and customer-friendly.

The smartphone app could have some more functions.

Incrasing customer support.

A great Prestashop integration, very easy to configure, and good customer support. I use every day the app in my online store to communicate with my clients. 5/5*

Nothing, all the features are excellent. But may a cheaper plan for new users can be good.

Online attention and support to all my clients.

Jak jednoduché je nastavení chatbotu a automatických odpovědí.

Používám zatím jen chvíli, takže zatím nic:).

Odpovídá na nejčastější otázky

Simple but powerful, user friendly to setup and nice to follow up the web activity.

Nothing at this moment; may be could include a wider range of payment options.

Our product is medical device and the sales are very technical, that makes not easy to buy without assistance. Now we have a very easy way to assist our customers.

I like the auto response features, ensuring all customers that visits our site get counted and helps to build our product and makerting strategy. The support also is topnutch. Ease of use and setup of the software is also best out there it also integrate with other software easily. No conflicts with other software

Most of the features are use are all best. There is nothing I've found about the software that point out as bad

It's helps with automation of live chat, generate leads for our business

Snadná instalace a uživatelsky přívětivé nastavení

Zatím jen cena ale to je problém jinde :)

Aplikuje řešení na problém nerozhodných zákazníků

Könnyű kezelői felület, jól néz ki. Tetszik, hogy van ingyenes próbaverziója.

Jobb lenne, ha teljesen automatikusan a chat GPT válaszolna a kérdésekre.

Ügyfelekkel való kommunikáció egyszerűsítése

Excellent experience! Smartsupp is a powerful AI system that gives us the comfort that our website traffic will go answered at all times.

I have no hesitations. Great experiences only

It allows potential riders/customers to learn about information, pricing, and booking.

What customers see on website Chatbox are very helpful when i cant't replay the message and customers leave the e-mail adress to contact them

At the moment I don't find any disadvantages of this application. I've found everything useful so far

he application allows me to quickly contact customers and we can answer questions as quickly as possible. So we don't lose the customers

Bardzo przydatna aplikacja, dzięki której możemy kontaktować sie bezpośrednio z klientem będącym na stronie. Ratować porzucone koszyki, czy też tłumaczyć niejasności.

nie ma takiej pozycji. Oczywiście cena jest względna.

porzucone koszyki, oraz szybką komunikację z klientem

I like the fact, that it is well-connected to the every website provider, there is. Easy to use. Fast implementation.

Nothing really, maybe the fact that they got a bit more expensive than they used to.

Increasing conversion of the website. I would say up to 10%. Engaging with customers is really nice

A great tool to get in touch, right away, with potential customers and maintain a relationship with them even after contact on the chat. Easy and intuitive!

Right now there are no things I don't like.

Make initial contact with customers and give assistance with initial questions and curiosities that may arise.

Easy communication with customers thanks to which I have a larger number of customers

Can't fault anything, maybe the price is a bit higher

It helps me contact customers and help them make decisions

There are many advantages of using Smartsupp chat, including: - possibility of introducing several agents - mobile application that works great - chatbots - they handle things for you

- It could be a little cheaper :) - more appearance options

The most important thing is that it answers simple, repetitive questions from customers.

Getting new bookings on the web using a chatbot.

From the point of view of the webmaster, I did not encounter any shortcomings. However, it would be nice if the mobile app had a desktop widget to toggle the online/offline status.

Better communication with customers and acquisition of new bookings.

I was using a much more expensive software for a live chat. After searching for some other options I found Smartsupp and gave it a try. I knew it would work when I was setting it up because of how the setup process was laid out properly, it was a breeze. It is super easy to use. After the setup was completed, in 3-4 minutes, it started working right away. I was able to customize a bunch of stuff for my needs. Actually, I did not know I could do these fancy things. I will try them all when it's time. Worths every penny. Good job guys!

I could not find one yet, but if I do i will add it.

Replaced my old live chat software. More functions for less.

Rychlost, moderní prostředí, ochotu vše sdělit.

Zatím jsem se vším spokojen. Nenalezl jsem nic, co by se nám nelíbilo. Mohu vřele doporučit.

Notofikace při vstupu na náš eshop, automatický chat

rozsah služeb a automatizace. Přehledy a statistiky

není v češtině. nemá desktop aplikaci krátké zkušební období

komunikace se zákazníky a automatizace

Easy of Use, implementation, good support

Everything is ok for us...We are happy!!!

Good cooperation with our customers