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Smartsupp Reviews & Product Details
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings, which all combine to help businesses connect and engage with their audience better.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Smartsupp with other popular tools in the same category.
Very resourceful, it has a ton of features combined in 1 package that are charged separately on other platforms.
I haven't explored this yet but I hope the chat page can be customised.
We are creating a non-complex process for users on our site to locate what service they need and book them in.
Pretty much everything. It is very intuitive.
Nothing important to say. At this point my excperience is very good.
It gives us easier contact with the client. Allows you to send links to offers.
Can be set up quickly, is easy to understand and can be easily operated from all devices.
We haven't found anything we don't like yet.
Fast communication with our customers.
It's a very interesting and functional application, it has good features, fast notifications and excellent performance
I don't dislike anything about you this app
I helps me to reach out to customers in my company and it helps me to receive notifications of customers that visits my company
Rýchla a jednoduchá komunikácia s klientom
nie je momentálne nič čo by som bral ako nejaky problém
rýchle otázky klientov na požadovaný produkt
bardzo intuicyjny program, bardzo przyjazny
Wszystko super, nie mam żadnych zastrzeżeń
Mom łatwy kontakt z potencjalnymi kientami
Ai bot because all we need this age ....
Nothing. I dont know what i say here ...
Smart apps like virtual assistants can help users manage their schedules, set reminders, answer questions, and provide information on various topics.
Easy to use for visitors, we have bigger conversion with Smartsupp.
It's not free forever, but really nothing else.
Fast answer to possible customers, easier and faster than e-mail.
Smartsupp mi pomáha viac sa priblížiť zákazníkovi a jeho potrebám. Urýchľuje komunikáciu a pomáha mi tak zvýšiť prestíž v porovnaní s konkurenciou čo je v dnešnej dobe nezanedbateľné. Personál Smartsupp-u je profesionálny tím ľudí ktorí vedia čo robia a robia to dobre. Jednoducho ak chcete ísť s dobou Smartsupp je niečo, čo musíte mať. Za mňa palec hore, odporúčam 👍
Nemám čo by som vytkol. Som spokojný užívateľ a akékoľvek počiatočné problémy nastali vždy boli promptne vyriešené. A možno predsa...troška mi vadí, že niektoré časti stránok (help) sú len v angličtine. Síce to zvládnem, ale CZ, pripadne SK verzia by nebola na škodu 😉
Smartsupp mi pomáha byť bližšie ku klientovi čo mnoho mojich zákazníkov oceňuje. No a nepriamo mi tým pomáha zvyšovať dôveryhodnosť a v neposlednom rade rast firmy.
Chatbot able to answer frequtly asked questions
It could be more affordable for small bussines
Ansering frenquetly asked questions