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Smartsupp Reviews & Product Details
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings, which all combine to help businesses connect and engage with their audience better.
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| Capabilities |
|
|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Smartsupp with other popular tools in the same category.
Excellent experience! Smartsupp is a powerful AI system that gives us the comfort that our website traffic will go answered at all times.
I have no hesitations. Great experiences only
It allows potential riders/customers to learn about information, pricing, and booking.
What customers see on website Chatbox are very helpful when i cant't replay the message and customers leave the e-mail adress to contact them
At the moment I don't find any disadvantages of this application. I've found everything useful so far
he application allows me to quickly contact customers and we can answer questions as quickly as possible. So we don't lose the customers
I like the fact, that it is well-connected to the every website provider, there is. Easy to use. Fast implementation.
Nothing really, maybe the fact that they got a bit more expensive than they used to.
Increasing conversion of the website. I would say up to 10%. Engaging with customers is really nice
Bardzo przydatna aplikacja, dzięki której możemy kontaktować sie bezpośrednio z klientem będącym na stronie. Ratować porzucone koszyki, czy też tłumaczyć niejasności.
nie ma takiej pozycji. Oczywiście cena jest względna.
porzucone koszyki, oraz szybką komunikację z klientem
A great tool to get in touch, right away, with potential customers and maintain a relationship with them even after contact on the chat. Easy and intuitive!
Right now there are no things I don't like.
Make initial contact with customers and give assistance with initial questions and curiosities that may arise.
Easy communication with customers thanks to which I have a larger number of customers
Can't fault anything, maybe the price is a bit higher
It helps me contact customers and help them make decisions
There are many advantages of using Smartsupp chat, including: - possibility of introducing several agents - mobile application that works great - chatbots - they handle things for you
- It could be a little cheaper :) - more appearance options
The most important thing is that it answers simple, repetitive questions from customers.
Getting new bookings on the web using a chatbot.
From the point of view of the webmaster, I did not encounter any shortcomings. However, it would be nice if the mobile app had a desktop widget to toggle the online/offline status.
Better communication with customers and acquisition of new bookings.
Sistema molto comodo da usare per comunicare con i clienti. Facile da inplementare ed integrare nel sistema web.
Costi forse un po alti ma effettivamente nella media.
Permette di interagire facilmente con i clienti.
Rychlost, moderní prostředí, ochotu vše sdělit.
Zatím jsem se vším spokojen. Nenalezl jsem nic, co by se nám nelíbilo. Mohu vřele doporučit.
Notofikace při vstupu na náš eshop, automatický chat