Userlike Reviews & Product Details

Userlike is easy too use and integrate in Homepages

I didn't find implementation video guides so far.

We want to improve process time and reachability for our clients

We have been using Userlike ever since launching our new website and it is exactly what we were looking for. You can adjust just about every part of the plugin to your needs. It is easy to use for our staff. Whenever we have questions userlike support is always quick and helpful.

There is literally nothing we dislike about userlike so far.

We want to offer our clients quick answers to whatever questions they might have. In the past we have been writing a lot of emails with clients. Ever since using userlike much of that work load has been shifted to live chat which is way quicker to work for our staff.

Userlike is very user-friendly. There are many setting options for different chats. Integrating the live chat into one's own website was possible without any programming knowledge. Very nice and courteous support.

So far, I have not been able to detect any negative functions.

Userlike makes it possible to get in touch with customers quickly and directly. Customers are grateful for the possibility to start a live chat. The option is gladly used.

Intuitive when someone sends a message, I get it instantly and can interact ones they required support

Make users login with a name and provide email for follow up

Interaction with user who require support on my website

You can always ask questions and get very fast, precise answers.

The chat system might be designed more with sales in mind. I come from a different field and would be happy if I had the feeling that this is included as well. But I have a good feeling I could make this work anyway.

online accessability

Its classy but straightforward appearance perfectly matches our website. It makes it possible for us to get connected with our customers whenever and wherever. Thank the great userlike team for designing such an amazing product. Give you a like!

nothing. if i have to say one, that is, i have to keep log in, otherwise I couldn't receive instant messages.

It helps us to keep in touch with our potential customers. Through the conversation page, we could know which products interest them. It improves our work efficiency.

Schnell und übersichtlich in der Einrichtung und Betrieb

Bisher noch nichts. Wir befinden uns in der Testphase und noch vor der Entscheidung über den Einsatz

Umwandlung von Kontakten in konkrete Leads, schnellere Information der Kunden

easy to handle, easy for the client to use, perfect communicator

there is nothing to dislike, really nothing

benefits are definitely to encourage more clients getting in contact

has many setting options and a stylish design (backend and frontend)

the price is too high, packages are also intended for large companies, what about the small ones that only have 1 or 2 employees?

direct contact with customers

Very clean and structured UI / UX, easy to embed into site, deep configuration possibilities

Routing features only available in higher pricing plans

Offer a direct communication channel for the website users to the sales or support team.