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WooCommerce Logo
WooCommerce
Your Online Store Solution
4.4
(1,131)
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WooCommerce Reviews & Product Details

WooCommerce Overview
What is WooCommerce?

WooCommerce is the top choice for eCommerce businesses on WordPress. While it’s not a standalone site builder, it works seamlessly with the WordPress environment which makes it easy to use and simple, even for beginners. Anyone familiar with WordPress will find WooCommerce a great tool as they attempt to build out their site. WooCommerce works well with add-ons and integrations, with tools that include email marketing, social media selling, and one-click upsells. It does require basic coding know-how and developer insight as you scale the site, but learning the ins and outs of the platform ultimately makes management of the site so much simpler.

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
WooCommerce Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about WooCommerce
What WooCommerce is best for?
How does WooCommerce compare to Shopify?
What are the pros and cons of WooCommerce?
WooCommerce Product Details
Capabilities
API
CLI
OSS
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WooCommerce Pros and Cons
Pros
  • 'Excellent for SEO and content marketing (like WordPress)
  • Extensible with lots of apps and widgets
  • Tons of customizations and themes available
  • Lots of support available from WordPress experts
  • Highly effective for marketing and promotion
Cons
  • Will require some developer support
  • Requires extra investment in a WordPress site
WooCommerce Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
WooCommerce Media
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WooCommerce Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 11, 2024
WooCommerce Logo
1,131 WooCommerce Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jun 25, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Free but takes a lot of set up."
What do you like best about WooCommerce?

I like that it's free best. You can get a store up and going without any initial cost.

What do you dislike about WooCommerce?

The shipping structure leaves a lot to be desired.

What problems is WooCommerce solving and how is that benefiting you?

For a website that is fully built out on Wordpress and just wants to sell a few items, woocommerce is the answer.

Small Business (50 or fewer emp.)
Mar 26, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Must be tech savvy"
What do you like best about WooCommerce?

They provide a great assortment of design themes.

What do you dislike about WooCommerce?

Changes and upgrades are not easy, we have had to source help. Customization requires a lot of plugins which means more opportunity for issues and becomes costly.

What problems is WooCommerce solving and how is that benefiting you?

We use for a mid sized ecommerce site.

Small Business (50 or fewer emp.)
Feb 06, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Full featured, inexpensive but be aware"
What do you like best about WooCommerce?

Makes a great Ecommerce platform with tons of features and endless plugins and nice user experience.

What do you dislike about WooCommerce?

Watch out for 'upgrades'. The theme & plugin upgrades can completley destroy your site layout or function. Be Ready to roll back the upgrade with your backup. We're moving to Shopify.

What problems is WooCommerce solving and how is that benefiting you?

Using it for Ecommerce for phyiscal product dropshipping.

Small Business (50 or fewer emp.)
Jul 21, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Only if you have a very small e-com"
What do you like best about WooCommerce?

Free, easy, and lots of forums that can answer questions. We learned how to your woocommerce when studying e-com and marketing so it was easy to use since I hade previous experience.

What do you dislike about WooCommerce?

Not very flexible, have to use loads of plugins to make it work

What problems is WooCommerce solving and how is that benefiting you?

We have our whole e-com platform there - as CMS, stock, sales reports and so on. But we really have to double the work to make the platform work for us now that we have a growing e-com.

Small Business (50 or fewer emp.)
Sep 07, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"So old school"
What do you like best about WooCommerce?

I like that you can add widgets and add-ons onto the site to make it personal and customized just for your business

What do you dislike about WooCommerce?

It’s complicated to use and there are way too many steps. For a retail store handling a ton of merchandise it isn’t the best software

What problems is WooCommerce solving and how is that benefiting you?

Being able to ship to customers and take orders online at our convience instead of taking orders over the phone

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Basic Platform "
What do you like best about WooCommerce?

It does all the essentials. We use it for my company’s website and it’s able to work well with our inventory management system.

What do you dislike about WooCommerce?

It’s not very quick, but other than that, it’s super basic and gets the job done.

What problems is WooCommerce solving and how is that benefiting you?

We used to use Shopify but we were having security issues with it, so now we switched to Woo to do the same functions.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Needs some work!"
What do you like best about WooCommerce?

WooCommerce is intuitive and user-friendly.

What do you dislike about WooCommerce?

Some aspects of the cart experience should be improved.

What problems is WooCommerce solving and how is that benefiting you?

Processing customer returns.

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"good e commerce not not great "
What do you like best about WooCommerce?

I honestly do not recommend woo commerce, very slow system and hard to implement

What do you dislike about WooCommerce?

very hard to implement, there are better sytems to choose from.. i would say to do your research before purchasing..if you are able to do a trial, test before you buy, with any program/software

What problems is WooCommerce solving and how is that benefiting you?

able to add items to carts

Small Business (50 or fewer emp.)
Nov 04, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unbelievably undeserved popularity esp. if you are DIY but not raw CSS fluent"
What do you like best about WooCommerce?

It's similarity to WP eCommerce that is (was) easier to mesh with your look. It works and flat rate shipping actually has decent options; but limited re:WP eC.

What do you dislike about WooCommerce?

Needs elusive custom CSS unless you use nothing but prefab defaults even with Astra Pro -- aesthetically buggy. They tell you your theme authors need to write you some CSS for things that are nothing but crummy Woo shortcuts in poor code. The only way Woo overcame WP eCommerce was better publicity. WP eCommerce was way less problematic for a person who just wanted it to match your theme global settings. Also some solutions put the Short product description in the catalog. Theirs is just next to the product when you open the page. I hate Woo Commerce after switching because (WP eCommerce died) and while I'm not a dev I've been pretty good at webmastering and finding CSS, but you constantly see Woo DIY mostly-free non devs like me needing unique custom CSS written for them because it's not just a few known fixes; it's clashes in buggy ways with sites themes here there everywhere because Woo is poorly done.

What problems is WooCommerce solving and how is that benefiting you?

I only half solved my Woo problems because they say they can't be bothered creating an account for my website like they'd have to do to see their OWN "My Account" page. The first half has been solved by Astra Pro techs whose responsibility was not fixing poorly written Woo bugs but they did it anyway. Don't use Woo if you're DIY free and are not planning on white backgrounds or content backgrounds, you'll have ulgy white wrappers and ugly white selector bars and things outside of the normal everyday stuff that is tackled more often. Most people have white sites that Woo's corner-cutting code camouflages in with and that's all they care about.

Small Business (50 or fewer emp.)
Apr 28, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Hard to use - need to be a pro "
What do you like best about WooCommerce?

If you have the funds you can build a completely unique ecommerce solution.

What do you dislike about WooCommerce?

You need to go in having a lot of web knowledge to make your site run efficiently. You also need to do your own tax entries.

What problems is WooCommerce solving and how is that benefiting you?

Ecommerce solution Multiple options

Small Business (50 or fewer emp.)
Jan 05, 2017
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Overpriced, Unstable Platform"
What do you like best about WooCommerce?

Woocommerce is pretty good if you don't have an in house developer. It allows you to place elements anywhere and they have a huge library of applications that use it.

What do you dislike about WooCommerce?

You have to pay for every single application you use and there is no way to test it before hand. If you like it you have to pay every single year and the usual price is $50-$70 per application. That really adds up if you happen to be renewing when there isn't a sale and you have more than 5 or 6 apps which is common. When apps don't function properly, they take no responsibility and your website has problems that you will need to pay a programmer to fix.

What problems is WooCommerce solving and how is that benefiting you?

I needed a simple payment platform for our products. The platform works, but it is not user friendly or cheap.

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