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WP Engine Reviews: 4.6/5 — Highly Rated
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
WP Engine Pros and Cons
- Impressive page speeds
- Extensive support–reliable phone support and access to tutorials and how-tos
- Great backup and version control features
- Easy to use team mamangement tools
- LImited to WordPress users
- Has visitor limits
Compare WP Engine with other popular tools in the same category.
What don't I like? First, migrating sites to WP Engine could not be easier. Managing my sites is so easy. Backing up and restoring my site is easy. Setting up SSL is easy. All of these things are so much harder on all other web hosting platforms I have worked with.
I would like to see more tiers for accounts. jumping from 1 site for $30 to 10 sites for $100 is big, it would be good to see something in-between. It would also be nice to add more storage to your account without going to the next tier.
I am reducing the time I need to manage my Wordpress installs greatly with WP Engine. What takes me a minute or two with WP Engine would have taken me up towards an hour or sometimes more with the other hosting platforms I have used.
They offer extremely easy to manage WordPress installations. You don't have to worry about server setup, upgrades, etc. They also make it very easy to roll back to a previous version of the site if you make a catastrophic mistake.
Difficult to integrate into a modern development workflow.
WPE allows us to work nimbly with a lean team. It also allows our creators to rapidly publish content which increases productivity.
If we are not starting from scratch with WP Engine, we have an option to migrate our website completely from another hosting provider to WP Engine. And this migration process is very easy and automatic. We can get here many security features such as when there is a plugin which can harm the site it notifies us.
WP Engine is very costly as we can get cheaper hosting providers in the market of the same or less cost with exact specifications. So, I think they should have to work on their pricing structure.
Earlier, we have used WP Engine for hosting our WordPress website. But then we switched as it was way too costly than other platforms. Apart from cost, it has the best performance for hosting of any WordPress website.
WP Engine offers a reliable hosting platform with excellent customer service. It's easy to connect with support by chat and their staff is both friendly and helpful. The website management dashboard is easily navigable and it's fairly easy to find everything you need to manage your various websites. We have 11 sites currently set up on WP Engine and we've been very satisfied with its performance.
Not much. We're very satisfied with the product and service so far. You will pay more than you would for some of their competitors, but the value they provide is worth it to us.
We have 11 websites set up on WP Engine and it has been a great resource. It helps us keep our WordPress sites up-to-date and provides a secure, reliable backup for all of our websites.
I love that whenever I have a question, no matter how small (or big), I can chat with WP Engine support and get help instantly. I never feel like a noob, or that they judge me for not knowing something. They're proactive, helpful, and good to work with.
There is nothing I don't like about these guys. They're super friendly and helpful, so I have nothing to complain about.
My website is fast, and I'm confident that it's secure with WP Engine. It's fantastic not to have to think about it.
WPE shows a commitment to improvement of their platform on a regular basis. Whether through improvments to their portal or the introduction of tools like the Atlas headless CMS, they don't rest on their laurels.
Their support desk used to use an industry standard tool which was replaced with their own application. I preferred the legacy tool due to familiarity and user experience.
The ease of updating the wordpress core as well as php make staying up to date a low risk proposition. Restore points and the ability to download a snapshot make it easy to roll back if necessary.
On time support to resolve live site issues
We don't have fully control for the servers
All WP technical problem solved with WP-ENGINE team and it's a fastest solution for WP sites.
Customer service is phenomenal. Functionality is broad but can be confusing at times. The customer service team is responsive and makes things very clear.
Sometimes functionality is confusing/complicated. If you know what you're doing, this allows you tons of control over your site.
We are solving website management issues with WP Engine, particularly rebuilding and hosing issues.
I am very pleased that the technical support is 24 hours a day attentive to the requests presented by users, and at the same time to guide you while you handle the tool, it is an extremely important factor that not all tools have. This tool will provide you with backup and backup copies of your clients' websites so as not to lose any relevant information for the organization.
It would be ideal for the tool to send notifications to the email of the users to know the release of the main updates of the tool, so that the user immediately devotes himself to update and to know his new options and versions.
We use WP Engine in the organization to work together with WordPress.org, these two tools are responsible for working on the management of our websites and blogs for our customers. We use WP Engine to host and support all our websites, it provides reliability and security to safeguard all the information that is handled regarding the websites. It is responsible for managing the backup copies of our clients' sites. The ability of WP Engine to create and organize sites easily and transfer data makes it an ideal and powerful tool for our organization, its use in the organization is vital.
I think the ease-of-use is one of the best things about WP Engine. We can get our WordPress websites imported rather quickly and also create new websites from scratch with the WP Engine installation and management tools. Making updates to our WordPress core files is more streamlined in the WP Engine system compared to updating the software through package downloads. I like that we can get regular updates of activity regarding the use and security of our account.
The only thing that is not as good as standard hosting plans is the fact that the pricing for WP Engine is much higher than many of the basic level plans. For some WordPress installations that don't require lots of plugins or complex programming, I think that the page load differences aren't going to be that much improved in WP Engine.
WP Engine makes it easy for us to install and maintain our WordPress websites. We run lots of important websites for business through WP Engine and need to make sure that they are up and running and are performing as quick to load for visitors as possible. The uptime for WP Engine has been excellent and we often get great page loading speeds. We can also get extended metrics that allow us to analyze the effectiveness of our web page designs.
When I tried loading websites at other hosting accounts, they tended to not load WordPress pages as efficiently. WP Engine is great since the structure is designed especially for WordPress installations. We can also get insightful data on visitor activity and the performance of our pages. We often have to install plug-ins to fulfill the design specifications that we have for our websites and WP Engine gives us a platform to be able to download and activate plugins more efficiently.
Though WP Engine has been super for WordPress installations, it isn't really as much of an open-ended environment for more advanced design and development needs. It is somewhat rigid in terms of the way we can add on features to our hosting account.
WP Engine has been a great way for us to get faster page loading speeds and be able to update our WordPress extensions and security features more effortlessly. When we don't use a WordPress hosting package like WP Engine, we often have to deal with more malware and coding bugs. WP Engine has reduced the amount of malware attacks we've had on the whole. We can make basic design updates more efficiently and make updates to the content in less time.
Our WordPress installs run extremely quick and smooth on WP Engine servers. The user interface is easy to use and we can get set up in less than an hour. The pricing is quite reasonable and not much more than we'd expect to pay on standard web hosting servers that aren't optimized for WordPress. We get great data on visitor activity in our account.
WP Engine is such a straightforward and simple service that doesn't often require frequent maintenance, so it's hard to point out anything I really dislike. It might be complicated for people that aren't familiar with WordPress though.
We're able to run our WordPress websites very quickly in a server that's optimized for this particular CMS. We have more stable pages and few issues with malware. We can host pages for a variety of marketing applications and know that they will load reliably.
WP Engine is great because they are dedicated to hosting specifically for WordPress websites. With the abundance of issues that could arise from your WP install, from connectivity problems to server compatibility, WP Engine takes away much of the stress from fine tuning your WordPress install so that you can focus more on your content and business. They have a detailed dashboard that keeps you updated on your latest visits and other performance data.
The pricing is generally much higher than standard hosting plans. For larger websites, the costs can get very high if you have increasingly more website visitors. Some of the information involved with setting up and maintaining your website through WP Engine can be confusing for some beginners or those not acquainted with the basics of WordPress websites.
WP Engine lets our team worry less about the technical details of our WordPress websites. They have updated server software, like PHP, and highly informed support team that can guide you through performance issues to maximize loading times. We can use our WP Engine websites to create landing pages that display information about services, events, news and promotions.
I think the best about WP Engine is that optimizes the performance of our WordPress websites. Using WP Engine has been surprisingly easy. In my opinion, WordPress is typically complex for the average person to implement, so I expected a WordPress hosting platform to be complicated to use. However, the user portal's interface was straightforward and provides us with many tools to help us optimize performance and shows us data about visitors, storage and bandwidth usage.
Though I find WP Engine to be a solid performer compared to other hosting companies, I think the pricing is rather high compared to the average hosting company package. For very basic WordPress installs, there probably won't be a noticeable difference in performance. Also, though the customer service is generally helpful overall, they are often limited in the amount of help they can give you about particular website issues.
WP Engine has given us a ton of piece of mind when it comes to our websites and landing pages. WordPress is constantly changing environment with hackers on the prowl to exploit and holes in the system, so having WP Engine's security features in place has been great for uptime and keeping our WordPress assets accessible to our visitors. Also, WP Engine allows us to not have to focus on changing WP standards or server requirements. We can focus more on the content of our websites.
There is a CDN built right in for faster performance. The features the come with the hosting are fantastic and very useful. The chat support is always easy to reach and super helpful. This platform is fast and secure, which are critical when choosing a web host.
It would be nice to add more storage to your account without going to the next level. Adding SSL support can cause issues when at some point after installing it. Otherwise, not much to dislike.
Our team doesn't need to make extra effort to back up or keep our WP Engine software updated. Needed stable, fast and secure hosting. We have closed our accounts with all other hosting providers.
The automated migration tool makes moving any site over to WP Engine easy as cake. Just install the plugin, follow the step by step instructions and your site is migrated in just a few minutes! And I can use that time to do other things now.
I wish I could see what sites have available updates to installed plugins, and the ability to keep notes on a client. We've already converted to WP Engine, but this would save us from needing to keep these notes some where else.
Sites built on WP Engine are significantly faster than the sites we had previously been building on our old hosting provider. Add to that the additional security that WP Engine offers in protecting your site from brute force attacks
Fast, easy to deploy sites with built in staging server.
Price is reasonable but a barrier for some clients. My favorite backup plugin (BackupBuddy) has never been allowed by WPEngine.
Reliable managed WP hosting
The performance and support that comes with a hosting company solely focused on hosting WordPress sites.
Limited developer tools, like no SSH access. There haven't been any major issues, but I have had one bad support experience, which is normally pretty solid.
Having a dedicated team to help scale a site is worth every penny. The built in performance optimizations have also helped our clients without additional hours of our team.
Our site loads faster now. We needed to upgrade from a VPS environment for our Wordpress site to a faster environment. We were looking into a dedicated server environment when we came across WP Engine. It could be faster, if we knew how to manage and optimize a dedicated server for our Wordpress site, but we don't have the technical know-how to make that happen. WP Engine fits our current needs better. When the current setup becomes insufficient because our web traffic increases we will have to re-evaluate. The staging environment Being able to make a copy of our site on the fly and test our updates on a staging environment is what everyone who is serious about their site should have. When the updates are tested and approved by the executive team, then at a click of a button, the staging version of the site replaces the old version. The tech support team is very knowledgeable. They are also very willing to do some of the "repairs" and maintenance work themselves to make sure it is done well. Automated Backups Everyone says they do automated backups, but WP Engine's solution is very easy to use. They give you access to several weeks worth of daily backups that you can revert to at any time. Creating a backup before making an update is easy to do and therefore it is actually done.
Wait times on Live chat is usually around (15-20) minutes. It has been over 30 minutes a handful of times. Also their service has experience intermittent issues, especially in December 2015 with a couple of bad weeks. Downtime added up to 5 hours over the course of that month. It turned out that they had been victim to a DDoS attack and had been fighting to move their clients around to maintain service. All things considered, it was handled pretty well.
We had been hosting our site on a Virtual Private Server before and were looking to upgrade to a dedicated server. WP Engine offered a solution at a similar price point. While their solution means that our site is still hosted in a shared environment, the idea that if anything goes wrong, there is a strong team that can help is a big deal.
support is good and speed is good. portal is good.
updates are messed up. bugs are sometimes not identified.
running my business
They have a very friendly dashboard to manage all your sites, with a couple of free tools that will help you on your sites. We use WPengine to deploy several stores and they are running correctly. We can administrate those all sites easily and fast. Our first stores were deployed very fast in a couple of clicks. It's ideal for startups that want to go online fast.
If you use the cheapest plans, you share servers with other customers. This can cause your performance to have a negative impact due to the traffic from the other sites. We had to change servers because of that and we will upgrade our plan to have dedicated servers to avoid that problem.
They solve the problem of managing servers to deploy WordPress/WooCommerce based stores. Now we can focus on delivering sites and not on managing an infrastructure.
The service WPEngine provide is very good. Whenever I have an issue there is also someone there to help me fix my issues. The integration into the websites I work on seem to be seemless, especially with the migration plugin. This make it incrediably easy.
I don't lilke how the layout on the website is constantly changing. Whenever I get used to the layout of the WPEngine site/dashboard, things seem to be moved around. I would be good if the dashboard block could be rearranged to fit my needs.
A useful hosting solution which hold all the sites in one place for us to easily access
WPEngine's support is some of the best I've come across in the tech space, and I've had a very positive experience with their pre-sales team, looking to identify solutions that work for an agency hosting hundreds of sites. The hosting is solid and performs well, and I've never had a security breach on a site hosted with WPEngine.
Although WPEngine has definitely improved its advanced developer tools over time (such as remote Git deployment, MySQL access and WP CLI/SSH access), the infrastructure is very opinionated and makes more advanced deployment scenarios difficult. Notably, the speed of the SSH gateway is slow compared to competitors and git isn't available within the remote shell.
Hosting hundreds of WordPress sites, from simple "brochureware" sites to high traffic WooCommerce stores.
With it's one click install feature you can install famous CMS for your website in one click like WordPress, joomla, drupal.
Its provide late updates for plugins under CMS service.
It provides simple web hosting service plus firewall for your application. That is a great service for website security.
I think it's very easy to use and simple to setup for most WordPress sites. It's also affordable and has good support.
It's not the best or most heavyweight hosting platform for larger sites, so sites with a lot of traffic may want to consider upgrading to a new host.
The only real problem is bandwidth with larger sites. For a smaller site it's an excellent tool. If you're getting under 100,000 page views a month you shouldn't have any problems with WP Engine.
WP Engine is a hosting solution for the incredibly versatile WordPress content management platform. Anyone familiar with WordPress.com or WordPress.org will have instant familiarity, which makes it a great tool for content marketers.
WordPress is a fantastic content management solution, and for startups or small businesses, it's even a useful as a front-end solution. But that's also the rub: you're going to be locked into WordPress' formatting. So get a dedicated WordPress developer, not a general web developer.
Our company publishes to 44 unique sites across about 30 interest verticals. WP Engine gives us a content backend that is easily transferrable between sites, making training familiar for our various content coordinators. With WordPress' standard accounts system, we can also scale writers, editors, and administrators for our various blogs. Onboarding and release from employment are thus incredibly easy.
I love being able to rely on the speed, uptime, and also dealing with huge amounts of traffic. where on godaddy may break your site.,
I wish there was a cheaper plan than their current lowest plan for 29 dollars if I recall correctly
Working on a major news site that is the digital version of a print newspaper and dealing with multiple databases. (paper subscribers had more online access). Also we needed something that would be able to handle a lot of traffic and WP Engine was our solution and we are very happy. Also having a staging site and production site is very helpful.
Support & Environment Options (Staging, Development, Prodiuction)
WP Engine appears to have some internal caching that doesn't always clear easily and causing a delay in being able to see updates to the site's live.
Management of some customer websites, with an easy dashboard, that makes it easy to switch between clients and their websites.
They are a white glove sort of company with very good customer service, rather easy to get working, and just enough options while not too many things to get lost.
The performance is a tad slow for woocommerce and they were never able to get it faster. They offer plans by the number of visits and without the ability to increase resources.
Easy managed Wordpress housing with a hands off experience and quick/responsive service. They feature automatic backups and plugin updates with security alerts.