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WP Engine Reviews: 4.6/5 — Highly Rated
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
WP Engine Pros and Cons
- Impressive page speeds
- Extensive support–reliable phone support and access to tutorials and how-tos
- Great backup and version control features
- Easy to use team mamangement tools
- LImited to WordPress users
- Has visitor limits
Compare WP Engine with other popular tools in the same category.
We have managed to get increased revenue with an enhanced audience across all our social channels. I can not resist but say that this product has been the best choice that we have made since we started our business. It has given us all control over our security management by allowing us to constantly monitor our security preferences to eliminate any potential risks. We benefit mostly by using a variety of WP plug-ins.
Its prices could be unaffordable for some small businesses. It sometimes is not so efficient with notifications to all of our team members and sometimes we get delayed emails. But I do not consider these minor issues as a setback for this amazing platform.
I believe that I have chosen the best marketing companion for me and my marketing team. It has allowed us a robust environment of speedy hosting with perfect hosting tools pane which is always getting more and more improved. We are at flexibility to manage and scale our hosting capabilities to comply with the growth in our web traffic. Our system never goes low on system resources because of its built-in caching feature.
WPEngine has the most awesome support staff - they always resolve the question or issue and it does not matter what time of day, I get the same great support. WPEngine has all the tools you need - staging and development sites, access to your database with phpMyAdmin (how can hosting companies not offer that -- but they do!) The process to migrate a site is dead simple.
Some people complain about the costs but not me! The price you pay for hosting is more than made up by savings for developers needed to resolve hosting issues -- because you do not have any hosting issues! No unexplained 503 errors, no hosting company jumping in behind your back and blocking users. Even when you exceed your storage allotment, they work with you instead of shutting your site off. ALL of these issues, I have with other hosting companies.
Multiple environments mean I can test and develop without impacting my sites in production. I moved several sites from a VPS hosting situation where high-dollar developers where needed to address VPS issues -- often issues not in our control. Nothing like that with WP Engine. They have automated processes to use a CDN for image delivery -- critical for the businesses I support.
I love the integration WP Engine has with Wordpress. Every time I go to make a plugin or theme update it reminds/asks me if I want to backup first. This helps me make time-critical updates.
Not often, but I have occasionally had to wait in a short queue waiting for a support member to handle my inquiry. When they have assisted me, they were always great and resolved my questions.
WP Engine allows to schedule automatic backups and take manual ones whenever necessary.
Ease of signup. The backend is very easy to use, even if you're not tech-savvy. The server uptime is amazing.
Sales folks can be a bit pushy at first, but they are very helpful.
We switched hosts to WPEngine as our old web host was having up-time issues and was unable or unwilling to resolve the issue. WPEngine also offers more hands-on service tailored to WordPress which was important to us.
We used to use Hostgater, which was a nightmare due to very poor support and at one point they even shut down our site due to some technical issue. Moved to WP Engine and it's been an awesome experience,
Only one bad experience when a new support person answered on a weekend. Even that wasn't very bad!
Website performance, reliability, and super strong technical support.
I love how easy and simple WP Engine is to use. They have so many useful tools that they offer like automatic backups and instant recovery from a backup that just makes this a must use web hosting client for people using wordpress sites. They also have a really solution for creating and testing changes on a staging site so you dont have to push major updates to your main site which could cause problems. They're servers and settings are optimized for Wordpress so you wont have any issues with that. They're online support is very helpful and fast.
The service is going to be a little pricier than your generic web hosting plans like godaddy but you'll have way less headaches than dealing with other hosts like that.
Having the staging site has been great for testing major site updates. I love the auto updates of the WordPress version for our sites and how it checks to make sure that the updates won't adversely affect your site.
The user-friendly interface and the faster loading times are one of the best things I like about WP Engine. Through the WP Engine servers, my WordPress website runs quickly and smoothly. The support team is very knowledgeable, and I always get instant feedback whenever I have technical issues. One can easily contact them through their live chat. WP Engine allows me to see live traffic on my website and account data and updates are done automatically.
Their prices are on the higher side. They also have a limitation on the number of websites I can connect to my account. Similar hosting companies offer an unlimited number of websites under one account at the same pricing.
I needed a solution that could provide backups, automated updates, and secure hosting services, and I found WP Engine. WP Engine does most of the maintenance work for my website and has freed up a lot of time, which I use to concentrate on other parts of my business. The marketing department has scaled up with hosting services from WP Engine.
I have been found many websites suffering malware, this is the tip: if you can't fix the problem but only clean your website.. I'd suggest you to move to WP Engine, they can handle this issue forever.
They should offer better rates, the cheapest one is about $35
Security issues as malware, you know when you start adding plugins and themes... they can leave the back door open...
The Account Managers are great. I worked with my account manager Oscar Saldivar, who went out of his way to make sure he took ownership of my problems, executed with urgency and raised the bar as far as account managers go. The hosting is fast. REALLY fast. I came over from host gator and I was pleasantly surprised how fast it was. NEVER GOING BACK. Support is great. 24/7. You can easily get online and get help with anything you need.
I wish I could call in for support. Sometimes it is easier to explain what isn't working on the phone versus typing it out.
Fast hosting. My client's websites were not a tiny site by any means and WP Engine handles them no problem.
WP Engine is a fantastic managed hosting platform for WordPress. We have used them to scale our business with the headaches of upgrading hardware and software because they take care of it for you. Wp Engine continues to innovate with Staging, Development and Production sites rolled into every site you have on your account with them.
This is hard to say. W Engine has really come through with excellent features and incredible support. Honestly there is nothing to dislike!
Ability to scale sites quickly without worry about hardware or server issues. This truly is a platform you can grow with. WP Engine allows us to free up website maintenance time with their simple daily backups, custom control panel and great support.
I love everything about this service; everything from their lighting fast support, to the tools they offer for users of their service. First the support, if you ever have an issue, which I rarely do ( and most of the time I have a question about something I need to do) they are there within seconds to help you and or answer any question you might have. Second the tools, if you have ever worked with WordPress, you know how important it is to make backups of your websites. WP Engine has tools in place that will automatically backup your website multiple times. You can also initiate a backup. You can deploy your website into staging with the click of a button to test before you deploy. You get free SSL certs for every website, for FREE. It is the best money I have spent.
I have been using their service for the past year and a half and I have yet to find something I dislike about their service.
We solved the frequent and sluggish performance we were experiencing with other hosting providers. WP Engine offers superior hosting for WordPress and it is lighting fast and secure..
No down time ever; blazing fast speed; easy to use back-end interface; pricing is reasonable, too.
Nothing as of yet; it does everything we need in a very reliable fashion
Reliable Wordpress website hosting for dozens of client websites
WP Engine is a great product for managing website consolidation, quick M&A turnaround and new properties that you need stood up quick. It also makes it seamless for internal and 3rd party development with good staging and production flows to roll things up and down as needed.
Most of the items I have had suggestions for improvement for over the past couple of years have been implemented on the administrative and support side, so no complaints here!
Reduced # of CMS to support, providing single pane of glass for managing and administering platform, delivering marketing faster time to market on website instance stand-up. Benefits are type 1 ROI on license savings from moving from other platforms and reduction in cycle time of time to market of delivering an available website for editing. Other benefits are providing great ease of use in WordPress and freeing up internal IT resources from day-to-day management of wordpress.org properties.
WP Engine support and backend is the best I've ever had to use. They're UX is and Cpanel are clear and modern. The 24 hour chat support and phone support is staffed by technical people and i haven't had an issue yet. Deploying sites and creating staging environment is super fast.
very little is wrong with WPengine. Sometimes it can be a bother to not have the customization of adding on extra thinks (like a client portal built outside of WP) but thats extremely small and rare.
WpEngine has a no worry solution for automatic backups and free SSL is great for $30/month. They scale to our needs as well so we never have to worry about being throttled if we get a lot of press. and at $1 for every 1000 visitors over your quote, hits one of the cheapest solutions
We use WP Engine as our WordPress server. We know that there is requirements for each website that is setup and it helps to keep the WordPress websites running as fast as possible.
At this time, there is honestly nothing to say as an item to be disliked. All in all, WP Engine has a certain way that they are running the server for the WordPress websites that we run on the system and we've found that it helps to keep all the sites we host on the server to run that must faster.
Previously we had websites running on another server that ran into DDOS attacks at the time. When this was happening, we looked for a new server to get our sites moved over too so they could be up and running. We like how WP Engine is powering their servers as it helps us to report to our clients with just about each month with 100% up time. Keeps our clients happy and us.
WP Engine is the best choice for hosting your WordPress website! They offer so many great tools for your website - from migrating, to automated backups, free SSL certificate, levels of security...support is 24/7, the staff is super knowledgeable and helpful, going above & beyond!
I like everything about this company! I have used them for about 3 1/2 years now, and it just keeps getting better!
Website backups, website security, managed WordPress, easy WordPress website migration, easy user portal navigation, chat available 24/7 for any issues, easy SSL certificate setup, excellent support
Never have issues, support is outstanding.
Have to use FTP to access file structure.
Easy to setup, manage and host my sites
I like that this is not a hosting platform that is difficult to use like GoDaddy or Network Solutions. The UI is great. There's a plugin for Wordpress that helps facilitate moving between a development domain and your live domain. Its portal is also easily accessible from your Wordpress install so you can do things like enable SSL, set up redirect rules, establish a staging environment and more. SSL comes with all packages and is easy to enable.
To write redirect rules, you have to use RegEx language, which can be tedious, but there's documentation to support it.
We've been able to migrate our customers off of hard to use/risky platforms and move them to WPEngine easily. We solve 404 errors quickly, fix long server load times from hosts like GoDaddy, and help minimize the amount of user errors on web development by utilize the staging environment that is easy to setup. It's also very easy to stand up an old version of your site on a development domain.
Their systems and support are the best business-grade solutions for Wordpress hosting I have experienced. Great tools like Git integration, backups, and user management allows a professional agency or larger company really do what they need to do for their websites.
They can be a little costly I feel. That is really the only thing.
We use WP Engine for our hosting solution. They have been great with supporting our Wordpress instances. It has allowed us to focus on our design and development and less about servers and systems. It has really allowed our marketing department scale and be more agile.
Very easy to use and manage sites, 24x7 Support and very helpful techies.
Some limitations on shared platform but I guess that is to be expected.
Hosting client sites with zero downtime to date.
Beyond making hosting and management of our website simple, WP Engine's platform has allowed us to significantly optimize our website in terms of load time, content quality and user experience.
Minor issues may arise from the security standards of WP Engine's storage; however, I have not encountered any problems that could not be reasonably overcome.
We moved my company's website from self-hosting in AWS to WP Engine in order to remove resource burden from the IT department. WP Engine has performed well, and has created a self-service environment for marketing to plan and implement website changes and optimization.
Daily backups, best is business malware monitoring
No email hosting, you will need to get Google Mail or Outlook hosted solutions
Instant restore of a website is very easy.
I love that it's the closest you can come to a managed site without it actually being managed, It's great knowing that you don't have to remember to keep up with updates as they are done automatically,, backups are regular and included in the price along with image optimization for speed. Support is great too.
It's quite expensive for Wordpress hosting, also their basic plans are 1 site or 10 sites and with the 1 site plan you can't do multi-sites.
We needed a solution that was secure and backups and covered updates. Our webs team is part-time so we often don't remember to keep our sites up-to-date so knowing that this is covered is great.
Awesome WordPress hosting with great support. The support is killer-good. Also their deployment workflow is amazing.
The email notifications regarding deployment status never seem to make it to me.
Hosting for a site that is stable, reliable and has environments for development,QA and production.
Out of all of the features WP Engine offers, hands down my favorite is the git integration. Allowing things to be version controlled is of upmost importance. And then to one up that, version controlling multiple environments (staging/production) makes me day-to-day much more headache free.
Haven't really run into anything that I didn't like.
Wordpress hosting for our website and all associated files.
Secure, simple to use, industry best for support.
If you fall a the bottom end of a predefined hosting plan pricing per site for hosting is pretty high compared to other hosts.
Downtime is zero, hacks are non existent, hosting is powerful, and backups are automatically done daily. It's taken 80% of the stress out of the evils of cheap hosting.
WP-Engine is incredibly easy to use and setup. They have a website migration tool that automates the process of moving from your old server to the new WP-Engine server.
I'm a customer for more than 2 years and I am yet to have a complaint about the WP-Engine platform. Great support and a rock-solid system that just works.
I am a WordPress theme developer and I host my various themes and plugins on a WP-Engine Multisite network. I receive 40k+ visits per month and all sites perform perfectly.
The Customer Support is Phenomenal! Multiple times we've been helped quickly and efficiently by individuals that are up beat, communicative and are willing to go the extra mile to help you out.
Not really a dislike but it is definitely geared for WordPress.
Website Hosting
Top feature is being able to have my template site with all of my settings, base code, etc. all ready to go. And can create new sites for new clients directly from that template site in one click. Such a time-saver right from the beginning. I can also upgrade to my own server and host all my clients on their super convenient platform with quick ways to manage their sites, restore sites, deploy back and forth from a staging site for each client, and most importantly never worry about security of my client's sites because it is so tight and always backed up with quick restore points. And then the speed enhancements like CDN and server cache are great as well. Support has always been very responsive and helpful with any needs as well.
They do disallow a few plugins due to performance degredation and/or security, but I prefer faster, more secure sites so haven't had any really problems with it. Also wish I had a way to set up my own cacheing exceptions. Currently support has to take care of adding those.
I think I touched on it already. But systemetizing new site setup for new clients (by duplicating template sites) and easily manage many client's sites are big ones. Also the reason I originally looked at it was the security. That is my original top concern considering the issues on other hosting providers I've been with.
Everything. Speed, security, backups, updates,...
Price is somewhat high, but you get what you pay for
I always had issues with speed and when my site was breached in the previous hosting service I had (on the Linux level), I decided to switch due to lack of responsiveness. Never had such issues at WP Engine. They give me the peace of mind I need for the third year in a row.