Zoho Mail Reviews: 4.4/5 — Solid Choice
Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho Mail Pros and Cons
- Great for email attachments
- Email hosting with your own domain
- Tasks and bookmarks included
- Lots of technical support for paid plans
- Affordable pricing
- Limited in terms of advanced features
- Not the best for cloud storage
Compare Zoho Mail with other popular tools in the same category.
Easy portal management, user easly we can manage add provide license
sudden outage or error in service rarely happen
Cost management
My business is using zoho mail for more than 5 years now. It's free upto 5 domain mail. We can web and app product. The alerts are great and it has most of the options Gmail offers.
The UI can be improved. Gmail is doing a great job.Occasional Performance Issues. Zoho Mail may lack certain advanced features and functionalities that are available in other email platforms. This could be a drawback for users who require specific features for their email management needs.
For bootstrapped business it's a no brainer option. We get our business registered and got the business email. It looks professional and my 5 members team have their pesonal domain.
Zoho mail is really cheap compared to other business mail hosting solutions such as Google Workspace. Additionally, Zoho mail offers free business mail plans with up to 5 users and 5GB of mail only storage all for free. This is a big plus for start up companies that may need a business email to start with.
The most popular Zoho Mail Premium plan offers 50GB mail only cloud storage. This is quite a lot for starter business that may send and receive emails only occasionally. The most disappointing part is that the 50GB cloud storage is not accessible for general file storage so a start up business that purchases this plan to take advantage of other features will be disappointed by the inability to use the 50GB mail only storage to store other general files.
Zoho mail provides a business email hosting solution, which helps a business to look professional. This boosts engagement with clients and other interested parties due to better deliverability of emails sent from a business email as compared to general email services like Gmail.
Cuentan con un sistema muy robusto para la gestión de correos corporativos, su capa gratuita es muy util para pequeñas empresas, tienen app de autenticación propia para mayor seguridad, ademas de contar con una app para la gestión directa del correo lo que facilita aun más las cosas.
no hay ninguna queja con el sistema, en general estamos muy satisfechos
no encontramos elementos relevantes en las mejoras posibles, quiza se podria hacer un poco más intuitiva la navegación hacia el panel de adminsitración ya que llegar a el puede ser algo confuso.
Zoho Mail has been so easy to set up via their guided wizard. I love the fact that I was able to complete the integration myself, by simply adding the displayed MX records to the domain registrar for the company. Zoho Mail setup was straightforward, and that is a great plus. The ability to configure DKIM and SPF makes it a reliable business email.
The free plan does not allow integration with 3rd parties desktop software like Outlook. The storage made available is also less when compared to competitors in the industry.
In our daily business processes, Zoho Mail has assisted us in our daily business and communication processes for the past three years. It has contributed to the optimal running and financial success of the company.
Zoho One enabled our organization to integrate its various departments via a centralized dashboard: we could regroup sales, marketing and finance, and this helped in optimizing business processes.
If you are a small business just trying Zoho One, pricing might be a barrier, especially if you opt for a flexible user license, starting t $90 monthly. The all-employee pricing is fair, though.
While previously we had a separate CRRM for each feature: finance, marketing and sales, Zoho One enabled us to centralize all of our data in an efficient and organized way.
Zoho Mail is praised for its clean, ad-free interface that enhances user experience, and its strong focus on privacy and security, which is crucial for business communications. It also offers excellent integration with other Zoho apps, creating a cohesive ecosystem for business operations. Also it's free for Upto 5 users. For LIFE!
user interface, while clean, can sometimes feel less intuitive compared to other popular email services, potentially affecting ease of use. Also, its advanced features and settings may require a steeper learning curve for new users or those accustomed to more mainstream email platforms.
It is our sole mail client
As someone who relies heavily on email communication, finding the right email platform is crucial for my daily workflow. After trying various options, I stumbled upon Zoho Mail, and I must say, it has truly transformed my email experience. One of the standout features of Zoho Mail is its clean and intuitive interface. Navigating through the platform is a breeze, and I appreciate the thoughtfulness put into the design. The layout is organized, making it easy to locate emails and manage my inbox efficiently. The clutter-free design is a breath of fresh air compared to other email providers. Security is a top priority for me, and Zoho Mail doesn't disappoint in this aspect. The robust security features, including two-factor authentication and encryption, provide me with peace of mind knowing that my sensitive information is well-protected. The attention to security details is evident, and it's clear that Zoho takes user privacy seriously. Customization is another area where Zoho Mail shines. The ability to personalize my email address with my own domain adds a professional touch to my communication. It's a feature that sets Zoho Mail apart and demonstrates a commitment to catering to the unique needs of its users. What truly sets Zoho Mail apart for me is its seamless integration with other Zoho apps. The integration with Zoho Calendar and Tasks streamlines my productivity, allowing me to manage my schedule and to-do lists without switching between multiple platforms. This synergy among Zoho's suite of applications creates a cohesive and efficient work environment. Customer support is often overlooked, but Zoho excels in this department. The responsive support team promptly addresses any concerns or queries I may have, making me feel valued as a user. It's evident that Zoho is dedicated to providing excellent customer service, which is a refreshing change in today's tech landscape. The implentation itself is smooth and fast and the process itself is very easy to follow. The frequency of my use is pretty regular and I can say with confidence that it does work great in most aspects in the paid plans.
While Zoho Mail has many strengths, it's essential to consider some potential drawbacks: Learning Curve for New Users: Zoho Mail's extensive features may be overwhelming for new users. The learning curve might be steeper compared to simpler email platforms, and some users may require time to familiarize themselves with all the functionalities. Integration Challenges with Non-Zoho Apps: While Zoho Mail seamlessly integrates with other Zoho applications, users heavily dependent on non-Zoho productivity tools might face integration challenges. Compatibility with third-party applications may not be as smooth as with the Zoho ecosystem. Advanced Features in Paid Plans: Some of the advanced features, such as advanced search and filtering options, are only available in the paid plans. While this is understandable, the free search is trying at best.
Unified Collaboration: Zoho Mail facilitates seamless collaboration through its integration with other Zoho applications. This integration allows me to streamline my work processes by easily switching between email, calendar, and tasks within a unified platform. This has significantly increased my productivity by eliminating the need to toggle between multiple apps and tabs. Professionalism and Branding: With Zoho Mail, I can use my own domain for email addresses, adding a professional touch to my communication. This level of customization not only enhances my personal branding but also contributes to building a more credible and trustworthy online presence. It's an essential aspect, especially for business communication. Enhanced Security Measures: Zoho Mail's robust security features, including two-factor authentication and encryption, address concerns related to the safety of sensitive information. This heightened security is crucial for maintaining the confidentiality of both personal and professional communications, giving me peace of mind in the digital landscape. Efficient Email Management: The clean and intuitive interface of Zoho Mail simplifies email management. With features such as smart filtering and categorization, finding and organizing emails becomes more efficient. This has been particularly beneficial in reducing the time spent navigating through cluttered inboxes and ensuring that I can focus on essential tasks. Customer Support Responsiveness: Zoho Mail's responsive customer support has proven invaluable. Any technical issues or queries are promptly addressed, fostering a sense of reliability and support. This level of customer service ensures that I can rely on the platform for critical communication without being hindered by unresolved problems. Flexible Customization Options: The customization options provided by Zoho Mail allow me to tailor the platform to my specific preferences. From email signatures to organizational settings, this flexibility ensures that I can adapt the platform to suit my unique workflow, contributing to a more personalized and user-friendly experience. Collaborative Features: Zoho Mail supports collaboration by offering features such as shared calendars and collaborative document editing. This facilitates efficient communication and coordination within teams, reducing the need for external collaboration tools and promoting a more integrated workflow.
Accuracy and timing, so easy to find files
Missing attachments or corrupted files and emails
Encrypted information when emailing providers
- Free Plan : Zoho offer upto 5 email if with 5 gb of storage completely free. - Easy and clean way to create email alias - Filters: Easy to create filter with lots of customizable actions - Avalabity of user friendly mobile application
- Price is high when compared with other competitors
We need email id ending with our domain name, and we successfully got it using ZOHO MAIL
Powerful email hosting with multiple other business tools available, Easy to integrate with other tools. Best in class support team.
Nothing to dislike, it works as featured
Zoho mail helps us to save huge money and efforts for email hosting and its integration.
The best I like about Zoho mail is that, it is likewise accessible Free of charge of cost, we can receive 5 space based messages free of charge for a lifetime. The UI is basic and simple to utilize and carry out Zoho Mail incorporates easily alongside different Zoho programs, making a solitary environment for proficiency and cooperation. It likewise gives coordination notable outsider applications and administrations. Zoho Mail offers client assistance through email, telephone, and live visit.
Despite the fact that Zoho Mail gives adequate extra room in its paid choices, clients on the free arrangement could encounter capacity imperatives. This could bring about the prerequisite for normal information the executives.
Zoho Mail is actually major areas of strength for a facilitating and joint effort framework that takes special care of the two people and organizations. Its easy to use UI, custom space email, cooperation capacities, and strong wellbeing estimates transform it into a helpful choice for organizations looking for a trustworthy email choice.
Privacy no adds (also in free tier). Zoho Mail's commitment to security and user privacy sets it apart from the rest of the applications out there.The top-notch security features and encryption ensures that my data and conversations are sheiled from prying eyes and threats. What is even better is the absence of ads cluttering my inbox. Zoho Mail's spam-resistant filters weed out unwanted junk mail which ensures a clean and distraction free environment. Plus, the availability of a free service tier makes it accessible for users who want a high-quality email platform without the price tag. Stellar email search (Zia) and organization. Zia search in Zoho Mail has been a game changer for my email management. I need not worry about losing crucial documents, emails, attachments, or contacts. With Zia search, I can instantly find information within Zoho Mail and across Zoho applications and save valuable time. This feature is a true asset in streamlining my email experience, making Zoho Mail an indispensable tool. Build in spell-check (with own dictionary). The built-in spell check in Zoho Mail has been a saviour. It's a simple yet handy feature that guarantees my emails are professional and error-free. The other thing I like the most is the option to add custom words to my dictionary. This ensures that specialized terminology or unique names are recognized correctly. Zoho Mail's built-in spell check is a silent hero in my daily work! Colab function via Stream when using Zoho Mail in company/ org. One feature that has transformed the way our team collaborates is Streams. Whether it is a discussion regarding a client's request or brainstorming ideas with the team for a project, this feature provides a dedicated space to collaborate within the context of emails. You can tag colleagues, share files and have threaded discussions - all in one place! This has greatly improved our productivity and streamlined our communication. Email migration into Zoho Mail. Migrating to Zoho Mail is straightforward. If you are migrating from another platform or adding a new member, the step-by-step migration guides, intuitive interface, and helpful support team make the transition a breeze. Even non-technical users can migrate their data into Zoho Mail without any hassle.
Not so much a dislike, however there is room for improvement regarding "offline emails" functionality in Safari (on macOS). (Read: would come in handy when no internet around.) Perhaps this is a limitation in the (Apple) browser, not sure. That being written; Zoho have their own browser "Ulaa" which does support "offline email" and is a joy to use.
In the current "online climate" privacy is not a given, far from actually! However, Zoho Mail is unmatched in "all things privacy", it is part of the company's DNA. It does not matter if you are using the free plan or are on an Enterprise tier. Your information is never mined for targeted advertising, and you are not shown any personalized advertisements based on your email content. Zoho Mail prioritizes email security and data privacy. It offers powerful encryption protocols and secure authentication to safeguard your email communications from cyber threats and unauthorized access.
I have used free account up to i dont see the any isues with zoho mail account.
after 180 days its got singout that is only problem
NA
Zoho Mail is a fantastic email service. It's easy to use, keeps your emails safe, and works well with other useful tools. I highly recommend it for personal or work email.
Zoho Mail is pretty good, but it might be a bit tricky for beginners, and it doesn't connect with all the apps you might want. Also, the free version doesn't have all the fancy features, but it's still decent for sending emails.
Zoho's mobile app helps me work on my phone and keep my emails organized. Plus, it's got lots of space for my stuff.
It is nice to use, good tracking and UTM tracking. Along with it good delivery rates.
Nothing as such to be honest, it is a good email software
Tracking and deliverability issues are solved
It's useful to communicate with other also it's really secure having Multi-Factor Authentication
I can't see more in it but it's really useful
It's really helpful, and it's benifited for daily usage
What I like about Zoho Mail is that we get the 5 mailboxes for free with a new domain registered. Not only that you also get a suite of productivity tools most of which are free
That when upgrading to the paid version of the email services I would have to upgrade all accounts and not just have additional mailboxes with the current mailboxes.
Getting a cheap secure eamil system for a small business. having acess to suite of application that can help my team communicate and grow.
I love that it is free and it is so easy to use. It's a great option for those that need a business email and it's really easy to use.
I like everything the home layout could be updated a little more but overall I like it all!
Giving a free business email account which is needed to even do certain things as a business owner.
Zoho is best for mail and calling features. this software is good for online chat also.
sometime calling issue might be happen. Video call feature is not available in this aplication.
Our oragnisation is using zoho only for lead management and email purpose.
It is user-friendly i.e easy to use from end to end customers also it is easy to integrate with other tools.It is best for business email integrations. It will not track you and also your emails will be more secure. It is also ad-free,
It has limited resources so for larger businesses it will degrade and also needs to improve customer support. Complex integration will be a little difficult with each other.
It is more secure so suitable for business needs.Also it is cost effective and ads free.They are correcting their mistakes at a very fast pace and developing new products every year.
Zoho provides wide variety of options to use for business purpose. It's very user friendly plaform. I daily use Zoho for business mail communication. Even Zoho has integration facilities which can let you integrate with third party applications and other Zoho apps.
I have no dislikes with Zoho. Because it has amazing Security, it provides protection to your emails with 2 factor authentication. It gives you easy and quick communication feature like chat.
Zoho has its mobile application and this allows me to manage my office work efficiently and reply quickly when I'm away from my system. Its folder and label option lets me keep my emails organised. It has very good storage space.
Zoho is a great application as it has multiple dynamics and can be integrated with different applications.
I had one issue with the CRM dashboard not being refreshed, despite doing it several times.
its all in one platform for small and medium businesses. Like you have the Projects, CRM, People, Zohoo books for invoicing.s
Zoho mail is very easy to use and it's save the mail id of your contact once you share the mail to them and in future you don't need to find out there mail id just by typing first word you can find out there mail.
Some times Zoho mail have a little glitch but rest all things make it a good app . And I do use this mail on my daily routine.
Saving the mail ID of my daily basis client I don't need to type it while sharing the files to client daily . Just by typing first letter the mail ID automatically shows the mail id.
I am a big fan of Zohomail. It gives me a complete ad free experience. If I would have known about it earlier, would have definitely opted for only this. One can be assured that Zohomail won't track each and every aspect of it's user.
IMAP process to integrate with services like Gmail and Outlook needs to be made simpler. Not every user is a tech sevy and can manually adjust it from the settings. The integration process with other email providers needs to be made simpler.
I have my Zohomail accounts and I find them way better than other email providers. One of the prominent reason is, it doesn't spam. It is completely user friendly and I just love the product.
Good product for sending emails in an easy way.
Nothing as such. Overall good products til now
Good product for efficiently sending emails.
Zoho email is one of the best email services and is great to use because of its easy navigation and auto-categorization of emails. I love and like the Zoho Mail honestly, because Zoho Mail generates a permalink for quick internal and external sharing of emails without knowing the email address of the recipients. This also has an expiry feature so that the content shared will be expired on your set date.
On the mobile, there is some glitch, and in my experience, it is having a minor problematic viewing experience to read the email but overall, for me, it's a great tool.
Well, as i said, the permanent link is there for any number of emails. If I want to run a campaign of say, avail 10% discount on membership only for a limited period, then this feature is handy as the link will expire after that date and time limit we set. Also, when we share project-related information and don't want clients to keep it, this permeant link feature is again helpful to maintain confidentiality at the next level. This is undoubtedly an addition to the regular emailing that we used to do.
Its one of the most professional and affordable workspace for companies/freelancers. Easy to setup, offer free trial, and competitive price as compared to Gsuite
Support is delayed as compared to other vendors in the segment. They response, but take time longer then 2-3 business days. Otherwise its good to go
Setup Professional Email, and do office meetings with recordings at affordable price with no annual commitments. Very much satisfied
I love that Zoho Mail is one, if not the best free Custom Business Email Client which offers all sorts of premium features such as DKIM protection, and so on, even giving five gigs free for all (limited to 5) the members of the business I love the extremely intuitive interface, and the powerful search
I don't like that Zoho Mail is not as easy to use as GSuite Email Services. To use Zoho mail on mobile, we have to download the Zoho App, which is a bit inconvenient. Moreover, the Zoho Suite is not as powerful as the GSuite offered by Google with access to GDrive, GDocs, and all the powerful apps offered by Google
We didn't want to pay to use our domain business emails, which all other Business Email Suites force you to, such as Hostinger Email, and so on. But Zoho Mail is the only one we had found where it was fully free, no caveats. Zoho Mail offers a powerful search, even more powerful than Gmail's Offering!
The interface for basic usage is intuitive. Service is reliable. Basic tier is free, which is good for a lot of uses.
Beyond just reading and sending email, accessing the other features is clumsy and based on antiquitated UI.
Zoho Mail basic tier is free and it does the job.