Zoho Mail Reviews: 4.4/5 — Solid Choice

I found it a very decent alternative to Gmail or outlook, it helped our team save some bucks with their low-cost service, and they offer other tools like a calendar to help businesses starting like us.

The user interface is ugly; I used other tools, and this experience is inferior. I've also tried to set up a branded login, but it has been a nigthmare; I think I'll never pay for a premium version of this tool if they don't improve their desing.

For my business, it has been tough to start because of the low budget available at the moment, so the team decided to save and invest in other tools to help grow. Zoho mail offers us essential and functional email communication at almost 0 costs, so we are very grateful this solution exists.

We can set up our domain, and admin management is also easy and seamless.

It doesn't consist of Sandblast, so we cannot use it for bulk emails.

We can host our mail with a pretty easy-to-use interface for admins to deal with spam, audit logs, etc., in a centralized location. If a user forgets a password, it's pretty simple to reset it from my mobile phone quickly to keep downtime to a minimum. The pricing for what you get is pretty outstanding, so we can add or remove emails as needed without a significant hit to the budget.

Zoho mail has cool features like: 1. 'edit as new' option 2. easier access to emails in the thread 3. option to rename the attachments before sending 4. easier setting to customize your mailbox

Things that I dislike about zoho mail: 1. It has many server issues 2. Technical errors in the email headers that end up sending my email to the recipient's spam box 3. Not such a great spam filter 4. Downtimes on some occasions

It's a much cheaper email hosting service. And it comes with more benefits than its competitors.

It is easy to use and integrate with your business email. We just have to follow the steps and it gets integrated with our Business email. It has cheap and amazing plans as well have a great email platform.

Sometimes Mail transfer is slow but otherwise, it is good and easy to use. We don't find much problem working with Zoho.

We have been working with Zoho for a while and have found it to be very useful. Most of our/ our client's websites are hosted on firebase. Google sometimes asks for much higher money when it comes to cost on the other hand Zoho mail is way much cheaper than other mail providers. It also has a free plan which new users can check out.

There are several types of resources in this app, so if you like an all in one stop it works for that.

Emails get sorted when the arrive and sometimes become hard to find in the app.

I can keep email accounts separted using different app.

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Ability to send mass emails by customer segmentation. Commercial, non-commmercial, etc.

They don’t make it easy for you to figure out how to get it directly to our consumer base by lists. If they had this, it’d be so much easier to figure out our CTR and Open-Rate.

See above - Getting it to our direct end-consumer, it’s not a very easy process.

I like the collaboration aspects of Zoho Mail and think it has some great options for working with teams. There are lots of ways to access team calendars as well as to organize your email so that filters are flowing correctly. I also like that it is an "out there" type platform that not many people tend to use. It makes it more interesting to learn and gives you a bit of a thrill (of sorts) to navigate through it. So many things are the same these days so it's nice to have a bit of a change when it comes to Zoho Mail.

Personally I do not think Zoho Mail is that great. I don't think it's bad, but it's not great. There are so many things that differ from other email outlets I've used that make it more tricky to navigate. It also does not allow for as much storage as other platforms. There are technological issues often, especially because Zoho is not directly correlated with things such as Microsoft, which can make sharing and receiving documents/files a bit of a nuisance. I also do not really like how the site is organized. Honestly I think that it is an ugly (for lack of better words) platform layout and could definitely be improved. Because of it's appearance I feel that it makes productivity lower than it could be.

Problems I have been able to solve with Zoho Mail would be calendar collaboration. Out of all of it's properties, I think this is what they have down pat the best. It is beneficial for teams to work on and to have details on projects, deadlines, etc. However I don't think it is necessarily worth it compared to other platforms, even though the calendar portion is quite nice. Something else I have solved with Zoho Mail is the ability to navigate through a mail platform that is not used as heavily as others, say Gmail or YahooMail or Outlook. It makes you think and makes you understand more diverse ways of utilizing different platforms in order to best understand your way with technology. I used to use Zoho with a company I worked for in the past, now I just have my own account which I haven't used as much as I did when I worked for the other company but for personal use I think it's unneccesary.

Zoho mail is a great business email client as it allows you to host your emails with a custom domain as a business email for free for a small company. It allows you to host up to 5 emails for free which is awesome for a small company as it allows you to have a custom email without the large cost that comes with hosting a business email, as with other services.

Zoho mail does not have as many features as some other business email clients such as gsuite. It is more difficult to do other tasks that are available within gsuite and use features like text editing, data entry, etc. Also, because the user base is not as high, it is harder to use the software for collaboration.

Having a business email client that is reliable and low cost allowing users to send and receive emails easily and without hassle.

Zoho Mail is a free hosted email solution for a small team as it allows up to 5 users for free. It is relatively easy to set up and integrates with many other apps. There is also a marketplace that allows you to install add ons to be used with the software. There is also a large amount of storage in the free version, especially compared to its competitors like Google or Microsoft. There are also no display ads within the email client, unlike Google's free mail version.

It is not used as much as other email clients such as Gmail or Outlook, so there are not as many integrations as there is with these clients. If you have a larger team and cannot benefit from the free version of Zoho Mail, it may be useful to explore these other email clients. There is no way to automatically reply as in other email clients; this seems like a feature that should be a necessity for any email client.

Using it as an email client to send and receive emails.

Best thing is that Zoho provides video sharing platform features which i think is quite interesting feature over its competitive rivals. We can share our screen with whole team at the same time.

Sometimes it takes longer time to login in the system. I dont know if this is a bug or not.

We share videos, screens in my team when in meeting. It has been a greate help for us using it.

Zoho provides a lot of functionalities out of the box for nearly free (upto 5 mail accounts) for any business who wish to get started with email hosting. The admin panel is very powerful along with variety of features to help manage your users , generating passwords , handling of IMAP/POP3 with many other wonderful features. You can use multi factor authentication too out of the box + use of mobile admin app to manage most of the things set this service as a go to. And yes the use of tabs is the most unique feature I really loved about zoho.

The settings are very much difficult to manage & bit complicated as well. There are lot of moving parts in the interface & using them efficiently is still a pain with its interface. The mobile application offered has very limited functionalites & the worst part is not able to desktop signatures & on mobile apps which is just very bad implementation on zoho's part.

Since we handle support for all our products differently, we gave a shot to zoho mail. The onboarding was easy & by default it helps us to handle DKIM & SPF settings painlessly. We used SMTP and connected to one of our backend servers to handling email verification & other password services too.

Zoho Mail is lightweight but with a wide range of optional extras. Also integrates with the Zoho suite.

Although Zoho Mail allows you to send group emails it doesn't have a distribution list feature in the same line as Outlook.

Previously had problems missing important emails. Zoho's simple email categorization system makes this better.

Zoho Mail is a powerful application for mobile devices that has many options available to give all users who make the valuable decision to install it on their mobile device and it is an optimized set and functions where you will have the option to check your email, calendar , contacts, files and reminders in a single application that is Zoho Mail.

One of the biggest problems of this mobile application is that you usually find very little what it offers is to say it offers almost nothing to its users and that they are forced to use other tools to complete it, in turn if you want to get more out of it To this application you should go to buy the paid version of this application where there if you can get the best caliber to this excellent tool for your company.

This is an application that allows or works in conjunction with other applications for your company, in addition to that it facilitates the management of your emails that you can obtain them in a fast and safe way from your mobile device, you can also manage several accounts since currently all We have a personal, for work another for the blog and thanks to Zoho Mail you can see this in an orderly way thanks to a unified tray that it has.

What I like most about zoho email is the graphic and user friendly interface. I like that encryptions is both rest and end to end

I think the number of mail attachment could be increased.

Managing my accounts

Zoho mail provides free email services with most of the important features included. You can also get the paid version with all the features by paying extra

Capacity is limited in the free version.

When starting a business we will not have enough infrastructure to host a mail server or buy premium services.

It’s help and useful and easy to learn but sometimes it’s jammed for awhile

Need improve to become like messenger and I think you can

I worked as social media manager and I think he is good to use

I like the remote login function that enables the support to connect remotely and help the customer service team

The graphics could be developed a bit or could be customised as per user needs .

I personally have never used but my chat support support team has used and has informed about the remote function that allows them to help the team handle bulk feedback

It is easy to connect you domain with zoho mail to create and host business emails. Zoho offers 3 ways of doing this depending on the platform where you domain is hosted. The interface is neat on web and mobile.

Zoho's incoming emails take so long to be show in the inbox yet the outgoing emails are instant. I'm on the trial version, so am not sure whether its quicker on a professional plan

Most web hosting platforms have poor email services that have ugly user interfaces. Zoho offers a better designed email solution that looks more professional

I used Zoho for a long while and I was impressed. The depth of features was good and a strong contender compared to Gmail. It could basically do everything I needed it to.

Possibly not as UI friendly compared to the likes of Gmail. At the time I used it, it was slightly on the cluttered side.

I recommended Zoho to my clients and it's worked well for them. Zoho also has a lot of other useful tools as part of their package.

I enjoy the ease of inviting others to events and being able to sort my emails quickly

I hate that I cannot bring up both my Email and my calendar at the same time, to do this I have to open a new browser. It's a lot of work.

Zoho is a nice way to manage my caseload at work, it's easy to sort my clients into mailboxes.

The mail is attached the CRM and sales tools

Antiquated and lacking sample templates. Not truly a repsonsive e-mail or SMS system

Transactional emails

I really like the sequence in which the email threads appear.

I am not entirely in love with the interface.

Zoho Mail is used to connect with colleagues, prospects, business partners, and other stakeholders. It is an incredibly effective tool for keeping all of my communications in one spot.

Zoho mail is a very good mail platform, it is quite friendly and has all the functions that a user requires in his daily work. in terms of design it is quite clean (without advertising) the costs are not high in relation to other service providers and in general terms it can be recommended as a work tool. Our experience using the platform is really nice. There are elements that can be improved, such as, for example, aspects of mail personalization.

Zoho mail is very good platform, however one of the biggest obstacles for me as a regular user are the limitations of space in sending attachments because in my work I need to send a large amount of files and being limited in this aspect is quite annoying. It is important to mention that in our company we use the most economical version of the available plans and we understand perfectly that there are limitations for the available characteristics of each plan.

Zoho at this moment is our only corporate mail platform for which is our main work tool to communicate both internally and externally without doubt solves most of our problems Our experience using the platform

That it is free and I can use my domain as my email address.

It is not super user friendly. I has it's problems and cannot integrate into other programs like gmail can.

Free email hosting with my domain name

I use zoho docs for a lot of stuff already, which is why I tried Zoho Mail. Well, I wouldn't normally use it very much, as I like my personal gmail account very much. However, when I got my wordpress.com website going with a custom domain, I wanted to get an email address with that domain attached. However, if you go through gmail you have to pay for that. I finally found out that Zoho Mail allows this. However, it was very difficult. I don't even remember how i did it. Nevertheless, my Mail.app client sends and receives mail with my custom domain email address, and somehow it is working through zoho mail.

it was super hard to figure out that domain mapping email address. I don't even know how i did it anymore.

FREE custom email address

Zoho mail gives you a professional email address to use for your business. This is what is needed in the professional world. Sending is easy when using the app on your phone or tablet.

Setting up email accounts on the website generate more issues since the update. My new accounts can receive email but have problems when trying to send messages out. The phone application works with no issue, this is mostly on the website.

Good for business emails

I like the versatility of this program. It is email, plus the ability to chat and set calendars with people in your work group. It makes it easy to set meetings at work and keep your mail organized in folders with flags and groups. There is an app that works with your phone as well which makes it easy to manage email on the go.

The system is a little cumbersome to set up but other than that it is pretty easy to use. There is no use offline

Mail organization and work communication. Contacts with chat Capbabiliy.

I enjoy that it is part of the zoho family

it lacks in how it integrates with the other crm data

What I appreciate about the service is every email, when functioning properly will file each email with the appropriate contact.

It's free! Not only that - no advertisements to be seen at all.

Cannot import contacts from Facebook or any other social media sites.

A form of free email addresses - instead of incurring costs.