Zoho Mail Reviews: 4.4/5 — Solid Choice
Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho Mail Pros and Cons
- Great for email attachments
- Email hosting with your own domain
- Tasks and bookmarks included
- Lots of technical support for paid plans
- Affordable pricing
- Limited in terms of advanced features
- Not the best for cloud storage
Compare Zoho Mail with other popular tools in the same category.
Zoho mail gives unique and custom email address, the inbox has a suite of apps, A lot of integrations are possible and available, also you get an admin console, and migration is also possible
We get so many features for free so I don't think there is anything to dislike, along with Zoho mail you get all features and apps to use of Zoho, calender is also very good
we get anti-malware, data protection, management tools, Collaboration, team email building, can be integrated easily with any hosting and we get a secure mail box for free, and google doesn't red flag it.
The best thing in this e survey that is the mail sending & reciving response are working smoothly. Zoho mail has budget friendly & customized user experience for people.
The most common users of Zoho Mail are from Small Businesses (1-50 employees) and the Information Technology & Services industry. We want that Zoho will become more than this.
Zoho Mail is budget friendly and has many options within their plans in order to customize user experience. While it comes at a slightly higher price, in other mail.
I like that I can create aliases for my users and use them for different purposes. I don't need to create a bunch of users for every single email address.
The interfaces are not that easy. I don't like the mobile App, it is hard to use. And I don't like email grouping. I've tried many different mail clients and Gmail does it the best. And, I'd like to have a possibility to log in to different accounts at the same time in a web-browser how it works in the mobile app (maybe this feature is somewhere, I didn't see).
We are solving the problem of having corporate emails for our company. It is free to start when you are a small company or a startup.
Best part about Zoho is how intuitive and easy to use the software is. I never thought it was so good. On a paid plan, & I have all my employees on Zoho now.
I just wish they had a good Out of office logic options.
Gsuite is expensive for us currently. So we have totally shifted to zoho mail. It has saved a lot of money.
The best features are the reminders, tasks and ability to snooze your emails.
Sometimes the formatting from pasting/copying is weird, but it's easy to work around.
Great mail platform that allows you to set reminders on sent email in case no one responds, snooze emails to review later, set tasks on emails and sub-categories on the tasks and more.
Zoho is a reliable, easy-to-use and comprehensive tool to manage email communication. Best Email hosting service for every organisation. It provides a comprehensive suite of business-class email and collaboration solution to meet the needs of the modern workplace.
Paid plans require all users to opt for paid plans and need an option to select only paid plans which will help to onboard and exiting users from Organisation so that we can switch users who had left the organisation towards the free plan Quota.
Zoho mail has been a huge help to our company. We can connect our domains and we love the professional email address and the fact that we can have many features along with each account.
It is very easy to set up the emails within minutes and start sending your business emails. The process of domain verification is also simple and interactive, so even newbie can set it up easily. I Love Zoho Mail app.
Nothing specially. It solves everting related to my business emails. It doesn't allow to use of SMTP and IMAP in the free version, This is what I need in Zoho mail.
Easily set up my business emails on https://hiteshjangir.in. It is easy to send and receive emails. It also provides the calendar Docs and many more features that are very useful for me.
Zoho Mail doesn't take more than 30 - 40 minutes to set up, including things like Domain Verification, and Email Address Creation (if you are creating around 4-5 email addresses just after signing up, might take more time depending on how many emails addresses you are creating), etc. Apart from this, here are the things which I like about Zoho Mail: 1. Zoho provides a free plan for up to 5 Email accounts 2. You can also create email groups and tie email addresses to it which receive emails when send to that group, this helps when you need to send emails (general communication, announcements, etc.) to all colleagues in a department or to a specific group, without needing to enter all the emails each time in the recipient list 3. Another feature I like is that while checking Zoho Mail, you can schedule a meeting (Zoho Meetings) using the Calendar Widget without needing to leave the current email tab
It doesn't show the sender's profile picture when sent via Zoho Email, even when you have set the profile picture.
I use Zoho email for my business, also I use it as a first choice when a client asks me for Email Configuration. Zoho is easy to set up, and from what I found it seems to be one of the best options when you are looking for a FREE Business Email Provider (I've searched for various ways you can host business emails, e.g. from email forwarders to cPanel email hosting from your hosting provider, free & paid business email providers, etc.)
User interface is very attractive. And we can customise as per our liking.
Need to add members always one by one. It should be a group like we can select one group and send a mail to all of them on a single click.
Not a single problem I have faced
Since the company I work for is a corporate company, we use ZOHO. It is very easy to use and has a simple interface. We can do everything about mailing easily and quickly. That's why I love using Zoho.
If I am going to send an e-mail to a collective team, I write the name of that team and send an e-mail. And if I'm in that team, the mail I sent comes back to my inbox. In short, the e-mail I sent myself is coming back to me. I don't like this feature at all.
Since the company I work for is corporate, we use Zoho. The user interface is very simple. I can organize my meetings more easily by showing our meetings in the calendar section of Zoho. I also get to my meetings on time. I can say that it is very good at organizing my Zoho calendar, easy mailing and easy viewing of old mails.
I love using Zoho mail because it has great desktop, web and mobile applications, which makes it reachable from everywhere. It is free and has great space capacity to use.
Zoho Mail does not let you use SMTP or POP. Therefore, you have to use its clients or you can't reach to your mails. Also, you can't do mailing by writing your scripts with SMTP clients.
I am using Zoho Mail to scale my small business. We are just two people in the company and it is enough for us as a free solution. I can view documents, create folders, flag emails or do whatever I can do on the other mailing services. I connected it to my domain easily.
Zoho Mail was the most complete option we found for the company's needs. The amount of available resources perfectly supplies what we need to create and manage employee email accounts in a simple and objective way. The security options for authentication are diverse, which is a great differentiator. The interface is clean and modern, presenting the various boxes with objectivity and speed. It has a desktop client (in beta version) but is fully functional. We were able to integrate with the domain quickly, without major problems.
So far we have nothing to complain about the product. On the contrary, it offers all the necessary tools and the support is excellent, even for keeping up with current features.
I used it to create and manage all the email accounts of the company's employees, integrating with our domains, either via desktop client or website.
The best part about Zoho Mail is that so simple and easy to use. The implementation only takes a few minutes. They also offer a free plan for early-stage companies and paid plans for more grown companies with loads of features and functionality to choose from.
The only that we did not like was that it did not have the quality of applications that one can get with Google Workspace. The second main problem is the limitations are very less. They should also increase the email limit to a minimum of 2000 emails per day.
We were looking for a cost-effective email provider that runs on top of our domain email addresses with mailboxes and not just forwarders. Zoho mail is very reasonably priced making it the most effective and cheapest solution to the problem.
Very easy to use and navigate plus mobile app is easy to use and easily integrates with your web browser
It tends to have technical issues regularly. While they seem to fix it immediately, it may cause some delays for the business
We are able to set-up reminders for emails we send and the calendar integrates easily with the entire system, making it easier to remember when to send follow-up emails
Our firm experienced significant development as a result of our use of Zoho mail, which has excellent functionality. They have excellent anti-spam safeguards in place. The pricing is among the most affordable, yet the features are more extensive than those of any other supplier. This is Strongly Recommend.
Need to understand the requirement of the client and fulfil it quickly. The support we required was not that helpful. They might be improving the services.
Zoho Mail is a business email solution. We have greatly benefited from using Zoho Mail. The Anti-Spam feature saves a significant amount of time. Business email is essential, and Zoho is the solution.
The mail box gui is the best part when compared to other tools on the market. The rules like outlook can be much easier on Zoho mail easily customisable and way better on daily BAU activities.
The main thing which I don't like in Zoho mail is the security and encryption on mail should be more effective and integration issues with antivirus tools to be implemented.
Business emails, team meetings, organized mails , task assignments , meeting schedule assistant those are the things which make my daily taskzs much easier and effective.
Zoho email service is best, simple to understand and protection against fake emails threats or viruses.
Nothing that I dislike about zoho email.
With Zoho email, I can quickly take the zoho crm regarding the client. I frequently will send out emails in bunches. When I do this, I can create various groups of contacts and create email templates all at once. Doing this has made me more efficient in my email management.
- Mailbox categorization - Ease of admin access and management - Quick support and good pricing - Best dashboard panel for a mailbox - Internal browser-like tabs to open more than one email.
- Poor session management for an email box which otherwise is used daily. - Improve UI - Low community support - Bring more 3rd party integration for ease of collaboration.
- Improved email management - One mailbox, one workspace and one CRM - Email categorization for service staff - Productive admin management - Seamless integration with other Zoho tools
Easy to Configure with outlook or you can use webmail as you like. It's different services/addons. ie Zoho Dropbox, Zoho CRM, etc. Compared to a similar service provider I found it good.
Not in my mind for now as it is giving me all the required features. Everything running smoothly and no delay in receiving and sending emails, attachments. so thank you Zoho team
I received 25 free email accounts with Zoho mail and as a start-up, it was very helpful for me financially. Zoho increase my and my teams' productivity and saved my time.
The best thing about zoho mail is its adaptiveness with all size and the auto correction that keeps my content with zero errors.
Zoho mail takes a bit of time to load, the loader keeps loading for almost a minute.
I have resolved the problem of scheduling meeting on calendar. Zoho mail does it quite smoothly and easy.
I like the shared calendar and the shared mail via messenger option. I also like the ability to create private groups within the App and the multiple email accounts for each department. I like the ability to create tasks and share notes.
So far I haven't found too much that I don't like. I think the UI could be better, more intuitive, but then I am still learning my way around it.
I am using Zoho to stay in constant communication with my business partner who is out of state, through the shared calendar, tasks, and notes. This streamlines our ability to stay up to date on all tasks and communications for every part of film production
The compatibility with domain name integration is superlative! The support I've received is tantamount to why I praise it. It is very user-friendly and feature-rich!
It is a bit of an overwhelming layout. Could be simplified.
Mail integration. Business use and multiple users is a plus!
ZOHO handles the back end and provides a nice webmail and mobile apps. Easy access to real html on your signature, not just rich text WYSIWYG editor.
I would love to use IMAP with the free level. Wouldn't mail merge and templates be great as well?
I solved my IMAP messages not coming from a white listed IP. They were flagged as SPAM and prospects and clients never saw them. Now with ZOHO, I can be me@mydomain.net and actually get through to someone's inbox, without spending an arm and a leg.
Its easy to use, and a lot of nice features
sometimes the receiving of emails is delayed
communicating with our clients and other employees
Zoho mail is ther perfect email app for custom domain email hosting. Can able to integrate emails with multiple other tools whcih saves lot of time. With zoho mail i can use keyboard shortcuts to take care of email drafting.
Minimal font style is available (i.e, only 3) whereas the minimum needed 5-10 fonts also Verdana font should be added. Also font size is missing which help to customise it.
It offers all the features i required, including task list and ability to integrate with other tools such as Google drive, Integrately and others. I also enjoyed the keyboad shortcuts while drafting emails.
Zoho mail having To do list in addition to scheduled tasks which make me capable to assign new tasks through mail directly and add these tasks and meetings to the calendar which shared with the team members and send automatic mails to them with the assigned tasks , however Zoho mail is integrated with Zoho meetings which allow all team members having one mail address to access the mail and the meetings service
Overall Zoho mail Service is working good but what needed is the ability to increase the mail capacity and storage in addition to archiving the old mails and documents
Scheduling team meetings and assign tasks to all the team also creating team mail which having all team members mails inside it ,also the ability to white listing and black listing some mail addresses according to there categories
Zoho mail provide the accessibility for scheduling and assigning tasks through the mail and these tasks added directly to Zoho calendar and the team can use it and access the meetings directly through Zoho meetings
I have nothing for dislike but I prefer to add more spreadsheets types on the mail layout
We are organizing and scheduling team tasks and meetings and discussions through Zoho mail and assigning the tasks and adding notes and bookmarks in the mail layout and all integrated in one mail system
The affordability of zoho mail compared to other business mail services. It is packed with features making its low price a steal for any business small or large
When you first start using it, like any zoho product, it can be a overwhelming and a bit confusing. With so many features, even with just the email service, it can feel like a lot to handle at first.
We are solving our business email problems with zoho mail. We use zoho for all our business operations, its great that the mail service integrates with everything!
The best thing about zohomail is that you can use it on different device and it is simple to setup and user friendly to use. The user interface styles is very professional for the business person as well for the individual to make their email look more professional.
Don't dislike it very simple and easy to use zoho mail for sending and receiving email on it.
Using it for many years the style of zoho mail interface look very clean, simple and very professional. Using it for sending email to my client with it. The best thing about it is that i can use it on different device.
I really like that I was given a free email service for my business and that despite being free, I don't have to worry about my outgoing emails going to end users' spam folders. I also like that I can read my emails from their mobile app.
I'm not too fond of the default folders (Newsletter, Notification, etc.). I wish that everything went into the Inbox and that I could sort it after the fact. Also, I wouldn't say I like that in the mobile app, if you choose a tag/folder from a drop-down menu, it doesn't take you to the same view as accessing the folders the usual way. You have to click the hamburger menu to get to your actual folders. That's a bit confusing.
Zoho Mail provides me with an inbox for free. I was able to configure something quickly and efficiently that works with my domain name with little trouble. Because the emails are going to my business and I get a notification for every email, my response time is very high.