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Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 09, 2024
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jun 21, 2022
 Source
Overall Rating:
5.0
JE
James E.
President
Share
"Zoho Mail is Awesome"
What do you like best about Zoho Mail?

The best features are the reminders, tasks and ability to snooze your emails.

What do you dislike about Zoho Mail?

Sometimes the formatting from pasting/copying is weird, but it's easy to work around.

What problems is Zoho Mail solving and how is that benefiting you?

Great mail platform that allows you to set reminders on sent email in case no one responds, snooze emails to review later, set tasks on emails and sub-categories on the tasks and more.

Small Business (50 or fewer emp.)
Jun 16, 2022
 Source
Overall Rating:
5.0
RK
Rajesh K.
Executive
Share
"Business Email Address for every Organisation"
What do you like best about Zoho Mail?

Zoho is a reliable, easy-to-use and comprehensive tool to manage email communication. Best Email hosting service for every organisation. It provides a comprehensive suite of business-class email and collaboration solution to meet the needs of the modern workplace.

What do you dislike about Zoho Mail?

Paid plans require all users to opt for paid plans and need an option to select only paid plans which will help to onboard and exiting users from Organisation so that we can switch users who had left the organisation towards the free plan Quota.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail has been a huge help to our company. We can connect our domains and we love the professional email address and the fact that we can have many features along with each account.

Small Business (50 or fewer emp.)
May 18, 2022
 Source
Overall Rating:
5.0
HJ
Hitesh J.
Founder And Ceo
Share
"Review of Zoho mail. Perfect solutions for startups or small scale business for free."
What do you like best about Zoho Mail?

It is very easy to set up the emails within minutes and start sending your business emails. The process of domain verification is also simple and interactive, so even newbie can set it up easily. I Love Zoho Mail app.

What do you dislike about Zoho Mail?

Nothing specially. It solves everting related to my business emails. It doesn't allow to use of SMTP and IMAP in the free version, This is what I need in Zoho mail.

What problems is Zoho Mail solving and how is that benefiting you?

Easily set up my business emails on https://hiteshjangir.in. It is easy to send and receive emails. It also provides the calendar Docs and many more features that are very useful for me.

Small Business (50 or fewer emp.)
May 14, 2022
 Source
Overall Rating:
5.0
Mohan Lal D. avatar
Mohan Lal D.
Automation Specialist
Share
"My favorite business email provider software"
What do you like best about Zoho Mail?

Zoho Mail doesn't take more than 30 - 40 minutes to set up, including things like Domain Verification, and Email Address Creation (if you are creating around 4-5 email addresses just after signing up, might take more time depending on how many emails addresses you are creating), etc. Apart from this, here are the things which I like about Zoho Mail: 1. Zoho provides a free plan for up to 5 Email accounts 2. You can also create email groups and tie email addresses to it which receive emails when send to that group, this helps when you need to send emails (general communication, announcements, etc.) to all colleagues in a department or to a specific group, without needing to enter all the emails each time in the recipient list 3. Another feature I like is that while checking Zoho Mail, you can schedule a meeting (Zoho Meetings) using the Calendar Widget without needing to leave the current email tab

What do you dislike about Zoho Mail?

It doesn't show the sender's profile picture when sent via Zoho Email, even when you have set the profile picture.

What problems is Zoho Mail solving and how is that benefiting you?

I use Zoho email for my business, also I use it as a first choice when a client asks me for Email Configuration. Zoho is easy to set up, and from what I found it seems to be one of the best options when you are looking for a FREE Business Email Provider (I've searched for various ways you can host business emails, e.g. from email forwarders to cPanel email hosting from your hosting provider, free & paid business email providers, etc.)

Small Business (50 or fewer emp.)
Apr 12, 2022
 Source
Overall Rating:
5.0
Ender Yasin . avatar
Ender Yasin .
Entrepreneurship And Youth Affairs Intern
Share
"If you are going to use corporate mail, definitely ZOHO!!"
What do you like best about Zoho Mail?

Since the company I work for is a corporate company, we use ZOHO. It is very easy to use and has a simple interface. We can do everything about mailing easily and quickly. That's why I love using Zoho.

What do you dislike about Zoho Mail?

If I am going to send an e-mail to a collective team, I write the name of that team and send an e-mail. And if I'm in that team, the mail I sent comes back to my inbox. In short, the e-mail I sent myself is coming back to me. I don't like this feature at all.

What problems is Zoho Mail solving and how is that benefiting you?

Since the company I work for is corporate, we use Zoho. The user interface is very simple. I can organize my meetings more easily by showing our meetings in the calendar section of Zoho. I also get to my meetings on time. I can say that it is very good at organizing my Zoho calendar, easy mailing and easy viewing of old mails.

Small Business (50 or fewer emp.)
Mar 14, 2022
 Source
Overall Rating:
5.0
VP
Vando P.
Photographer
Share
"Meets all your business email needs"
What do you like best about Zoho Mail?

Zoho Mail was the most complete option we found for the company's needs. The amount of available resources perfectly supplies what we need to create and manage employee email accounts in a simple and objective way. The security options for authentication are diverse, which is a great differentiator. The interface is clean and modern, presenting the various boxes with objectivity and speed. It has a desktop client (in beta version) but is fully functional. We were able to integrate with the domain quickly, without major problems.

What do you dislike about Zoho Mail?

So far we have nothing to complain about the product. On the contrary, it offers all the necessary tools and the support is excellent, even for keeping up with current features.

What problems is Zoho Mail solving and how is that benefiting you?

I used it to create and manage all the email accounts of the company's employees, integrating with our domains, either via desktop client or website.

Mid Market (51-1000 emp.)
Mar 04, 2022
 Source
Overall Rating:
5.0
Ankit H. avatar
Ankit H.
Training Head
Share
"Best alternate to Google Workspace"
What do you like best about Zoho Mail?

The best part about Zoho Mail is that so simple and easy to use. The implementation only takes a few minutes. They also offer a free plan for early-stage companies and paid plans for more grown companies with loads of features and functionality to choose from.

What do you dislike about Zoho Mail?

The only that we did not like was that it did not have the quality of applications that one can get with Google Workspace. The second main problem is the limitations are very less. They should also increase the email limit to a minimum of 2000 emails per day.

What problems is Zoho Mail solving and how is that benefiting you?

We were looking for a cost-effective email provider that runs on top of our domain email addresses with mailboxes and not just forwarders. Zoho mail is very reasonably priced making it the most effective and cheapest solution to the problem.

Small Business (50 or fewer emp.)
Jan 07, 2022
 Source
Overall Rating:
5.0
Sai K. avatar
Sai K.
Founder And Ceo
Share
"Best Business Email"
What do you like best about Zoho Mail?

Our firm experienced significant development as a result of our use of Zoho mail, which has excellent functionality. They have excellent anti-spam safeguards in place. The pricing is among the most affordable, yet the features are more extensive than those of any other supplier. This is Strongly Recommend.

What do you dislike about Zoho Mail?

Need to understand the requirement of the client and fulfil it quickly. The support we required was not that helpful. They might be improving the services.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail is a business email solution. We have greatly benefited from using Zoho Mail. The Anti-Spam feature saves a significant amount of time. Business email is essential, and Zoho is the solution.

Small Business (50 or fewer emp.)
Jan 03, 2022
 Source
Overall Rating:
5.0
MA
Manikandan A.
Senior Associate Consultant
Share
"Unique mailbox in the competitive market"
What do you like best about Zoho Mail?

The mail box gui is the best part when compared to other tools on the market. The rules like outlook can be much easier on Zoho mail easily customisable and way better on daily BAU activities.

What do you dislike about Zoho Mail?

The main thing which I don't like in Zoho mail is the security and encryption on mail should be more effective and integration issues with antivirus tools to be implemented.

What problems is Zoho Mail solving and how is that benefiting you?

Business emails, team meetings, organized mails , task assignments , meeting schedule assistant those are the things which make my daily taskzs much easier and effective.

Small Business (50 or fewer emp.)
Dec 31, 2021
 Source
Overall Rating:
5.0
PN
Prem N.
Technical Project Manager
Share
"Unlike other mail boxes, Zoho understands categorizing better."
What do you like best about Zoho Mail?

- Mailbox categorization - Ease of admin access and management - Quick support and good pricing - Best dashboard panel for a mailbox - Internal browser-like tabs to open more than one email.

What do you dislike about Zoho Mail?

- Poor session management for an email box which otherwise is used daily. - Improve UI - Low community support - Bring more 3rd party integration for ease of collaboration.

What problems is Zoho Mail solving and how is that benefiting you?

- Improved email management - One mailbox, one workspace and one CRM - Email categorization for service staff - Productive admin management - Seamless integration with other Zoho tools

Small Business (50 or fewer emp.)
Dec 31, 2021
 Source
Overall Rating:
5.0
Nidhi J. avatar
Nidhi J.
Customer Support Specialist
Share
"Best email for your organization"
What do you like best about Zoho Mail?

Zoho email service is best, simple to understand and protection against fake emails threats or viruses.

What do you dislike about Zoho Mail?

Nothing that I dislike about zoho email.

What problems is Zoho Mail solving and how is that benefiting you?

With Zoho email, I can quickly take the zoho crm regarding the client. I frequently will send out emails in bunches. When I do this, I can create various groups of contacts and create email templates all at once. Doing this has made me more efficient in my email management.

Small Business (50 or fewer emp.)
Dec 28, 2021
 Source
Overall Rating:
5.0
SK
Sandesh K.
Digital Marketing Manager
Share
"Best in Class!!"
What do you like best about Zoho Mail?

Easy to Configure with outlook or you can use webmail as you like. It's different services/addons. ie Zoho Dropbox, Zoho CRM, etc. Compared to a similar service provider I found it good.

What do you dislike about Zoho Mail?

Not in my mind for now as it is giving me all the required features. Everything running smoothly and no delay in receiving and sending emails, attachments. so thank you Zoho team

What problems is Zoho Mail solving and how is that benefiting you?

I received 25 free email accounts with Zoho mail and as a start-up, it was very helpful for me financially. Zoho increase my and my teams' productivity and saved my time.

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
Gary K. avatar
Gary K.
Executive Producer, Writer
Share
"New to Zoho"
What do you like best about Zoho Mail?

I like the shared calendar and the shared mail via messenger option. I also like the ability to create private groups within the App and the multiple email accounts for each department. I like the ability to create tasks and share notes.

What do you dislike about Zoho Mail?

So far I haven't found too much that I don't like. I think the UI could be better, more intuitive, but then I am still learning my way around it.

What problems is Zoho Mail solving and how is that benefiting you?

I am using Zoho to stay in constant communication with my business partner who is out of state, through the shared calendar, tasks, and notes. This streamlines our ability to stay up to date on all tasks and communications for every part of film production

Small Business (50 or fewer emp.)
Dec 23, 2021
 Source
Overall Rating:
5.0
★ Rahul  N. avatar
★ Rahul N.
Business Development Manager Emea & Apac
Share
"Ergonomic Mailing system"
What do you like best about Zoho Mail?

The best thing about zoho mail is its adaptiveness with all size and the auto correction that keeps my content with zero errors.

What do you dislike about Zoho Mail?

Zoho mail takes a bit of time to load, the loader keeps loading for almost a minute.

What problems is Zoho Mail solving and how is that benefiting you?

I have resolved the problem of scheduling meeting on calendar. Zoho mail does it quite smoothly and easy.

Small Business (50 or fewer emp.)
Dec 13, 2021
 Source
Overall Rating:
5.0
Zachary K. avatar
Zachary K.
Remote Head & Hydrascope Technician
Share
"Super Interactive--works well--GREAT support for the customer!"
What do you like best about Zoho Mail?

The compatibility with domain name integration is superlative! The support I've received is tantamount to why I praise it. It is very user-friendly and feature-rich!

What do you dislike about Zoho Mail?

It is a bit of an overwhelming layout. Could be simplified.

What problems is Zoho Mail solving and how is that benefiting you?

Mail integration. Business use and multiple users is a plus!

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
Brandon P. avatar
Brandon P.
Hobbiest
Share
"Bought a domain just to have your emails go straight to SPAM?"
What do you like best about Zoho Mail?

ZOHO handles the back end and provides a nice webmail and mobile apps. Easy access to real html on your signature, not just rich text WYSIWYG editor.

What do you dislike about Zoho Mail?

I would love to use IMAP with the free level. Wouldn't mail merge and templates be great as well?

What problems is Zoho Mail solving and how is that benefiting you?

I solved my IMAP messages not coming from a white listed IP. They were flagged as SPAM and prospects and clients never saw them. Now with ZOHO, I can be [email protected] and actually get through to someone's inbox, without spending an arm and a leg.

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
JP
Jordan P.
Manager
Share
"We love zoho mail!"
What do you like best about Zoho Mail?

Its easy to use, and a lot of nice features

What do you dislike about Zoho Mail?

sometimes the receiving of emails is delayed

What problems is Zoho Mail solving and how is that benefiting you?

communicating with our clients and other employees

Small Business (50 or fewer emp.)
Dec 03, 2021
 Source
Overall Rating:
5.0
PJ
Priyanka J.
Manager
Share
"Simple, fast and accessible email service."
What do you like best about Zoho Mail?

Zoho mail is ther perfect email app for custom domain email hosting. Can able to integrate emails with multiple other tools whcih saves lot of time. With zoho mail i can use keyboard shortcuts to take care of email drafting.

What do you dislike about Zoho Mail?

Minimal font style is available (i.e, only 3) whereas the minimum needed 5-10 fonts also Verdana font should be added. Also font size is missing which help to customise it.

What problems is Zoho Mail solving and how is that benefiting you?

It offers all the features i required, including task list and ability to integrate with other tools such as Google drive, Integrately and others. I also enjoyed the keyboad shortcuts while drafting emails.

Mid Market (51-1000 emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
Ahmed A. avatar
Ahmed A.
Aml & Ctf Compliance Analyst
Share
"The best Integrated mail services with Meeting services"
What do you like best about Zoho Mail?

Zoho mail having To do list in addition to scheduled tasks which make me capable to assign new tasks through mail directly and add these tasks and meetings to the calendar which shared with the team members and send automatic mails to them with the assigned tasks , however Zoho mail is integrated with Zoho meetings which allow all team members having one mail address to access the mail and the meetings service

What do you dislike about Zoho Mail?

Overall Zoho mail Service is working good but what needed is the ability to increase the mail capacity and storage in addition to archiving the old mails and documents

What problems is Zoho Mail solving and how is that benefiting you?

Scheduling team meetings and assign tasks to all the team also creating team mail which having all team members mails inside it ,also the ability to white listing and black listing some mail addresses according to there categories

Small Business (50 or fewer emp.)
Nov 24, 2021
 Source
Overall Rating:
5.0
Mohamed E. avatar
Mohamed E.
Aml Compliance Analyst
Share
"The best mail service for organizing and scheduling tasks"
What do you like best about Zoho Mail?

Zoho mail provide the accessibility for scheduling and assigning tasks through the mail and these tasks added directly to Zoho calendar and the team can use it and access the meetings directly through Zoho meetings

What do you dislike about Zoho Mail?

I have nothing for dislike but I prefer to add more spreadsheets types on the mail layout

What problems is Zoho Mail solving and how is that benefiting you?

We are organizing and scheduling team tasks and meetings and discussions through Zoho mail and assigning the tasks and adding notes and bookmarks in the mail layout and all integrated in one mail system

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