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ZoomInfo Sales Engagement Software logo
ZoomInfo
4.4
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ZoomInfo Reviews: 4.4/5 — Solid Choice

ZoomInfo Overview
What is ZoomInfo?

ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com

Company ZoomInfo Technologies Inc.
Year founded 2000
Company size 1001-5000 employees
Headquarters Vancouver, Washington, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
ZoomInfo Categories on Findstack
HubSpot Sales Hub CRM Software logo
HubSpot Sales Hub
4.4
(11,019)
Free plan available
If you want to supercharge your sales process, Hubspot Sales Hub is a powerful and seamless solution t... Learn more about HubSpot Sales Hub
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ZoomInfo Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
ZoomInfo Awards
Findstack 2024 General Badge
ZoomInfo Features
A/B or variant testing (e.g., subject lines, content)
A/B Testing
A/B testing of outreach / messaging
Account / sender management (multi-account)
Account warm-up features
AI assist in copywriting/personality of outreach
AI-powered personalization / message generation
AI voice / voicemail automation
Analytics and Reporting
Analytics / Reporting dashboards
Appointment Scheduling
Automated Dialing
ZoomInfo Media
ZoomInfo video thumbnail
ZoomInfo 0
ZoomInfo 1
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ZoomInfo 3
ZoomInfo Screenshots
ZoomInfo screenshot 1
ZoomInfo screenshot 2
ZoomInfo screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2026
ZoomInfo Sales Engagement Software logo
7,837 ZoomInfo Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
Aayush A. avatar
Aayush A.
Product Manager
Share
"An Extensive Analysis of ZoomInfo SalesOS"
What do you like best about ZoomInfo?

The extensive database of businesses and professionals. It valuable tool for sales and marketing team of my company which help looking for detailed and accurate information about potential leads and contacts. Its Advanced Search and Filtering allow our sales team to precisely target their ideal merchant profiles

What do you dislike about ZoomInfo?

Cost is one of the most frequently raised issues. ZoomInfo SalesOS is frequently regarded as pricey. Despite having a large database, ZoomInfo occasionally receives concerns regarding the data's veracity. Users occasionally may come across inaccurate or out-of-date information, which can affect how well sales and marketing campaigns work.

What problems is ZoomInfo solving and how is that benefiting you?

This tool makes it simple for me to find and get in touch with possible partners or clients, which speeds up the lead generation process. I also get useful market intelligence and insights from the platform. I may use this information to inform my consulting tactics and keep you updated on market trends, industry developments, and competitive environments.

Mid Market (51-1000 emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
PP
Priyanka P.
Founder
Share
"Honest review on zoominfoOS"
What do you like best about ZoomInfo?

It's the first time i used zoominfo at Sujan chemo plast, we use it to identify new prospect, target right people for the business and so far I am getting what I needed, the prospect data, company data, the industry data region wise

What do you dislike about ZoomInfo?

I am new to zoominfo so not sure, but its working fine for me

What problems is ZoomInfo solving and how is that benefiting you?

market intelligence and contact data, it also solves the issue of getting the entire history of prospect

Mid Market (51-1000 emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
RZ
Ron Z.
Founder
Share
"business sales accelerator"
What do you like best about ZoomInfo?

I have used Zoom Info for many years beginning with the Discoverorg days. It has allowed me to easily research prospective and present clients. The tools allow me to efficiently grow my sales. The information is the most accurate that I have ever used.

What do you dislike about ZoomInfo?

The filtering is sometimes difficult to navigate

What problems is ZoomInfo solving and how is that benefiting you?

Zoom Info is the only tool I have found that has continued to update the accuracy of the information. Therefore I can spend more time prospecting and less finding the information for prospecting.

Enterprise (> 1000 emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
Stian A. avatar
Stian A.
Principal, Director Of Client Solutions Mercer Canada (Southern Alberta)
Share
"Exactly what you need"
What do you like best about ZoomInfo?

Has scraped info and can get emails and phone numbers of the key contacts more often than not. Even cell for the contacts you are looking to get int touch with.

What do you dislike about ZoomInfo?

Nothing really. Would be nice if you had one button to copy all relevant info just for user friendlyness.

What problems is ZoomInfo solving and how is that benefiting you?

Getting in front of buyers and key contacts at firms

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Couldn't Ask For a Better Tool"
What do you like best about ZoomInfo?

The abundance of information that is easily available. The intent feature is an amazing tool for potential prospects.

What do you dislike about ZoomInfo?

The occasional duplication of exported contacts. Sometimes I get someone that I have already exported into my CRM with the "Exclude Exported Contacts" on.

What problems is ZoomInfo solving and how is that benefiting you?

The new search UI makes it easier to use/pin filters that fit what I need.

Enterprise (> 1000 emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
NP
Nitesh P.
Senior Business Development Executive
Share
"What is good in ZoomInfo and what is not?"
What do you like best about ZoomInfo?

The deep information provided about the following things, About the customers data and to know about the organization followed by the way it easily get integrate and even the new employess found it easy to implement.

What do you dislike about ZoomInfo?

The Problem is only one as such, the moment I click back it reloads and again I have to begin from the start this doesn't happen all the time but 40% of the time it happens.

What problems is ZoomInfo solving and how is that benefiting you?

It solves the most important part that it saves time; I don't need to call the wrong lead and waste time and disturb the wrong person. Here I check the prospects details and then I call. I feel like it's more important

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Always so easy to navigate and find all the information about any Company that I need."
What do you like best about ZoomInfo?

How easy it is to find the correct infromation. I love that you can go to peoples Linkedln.

What do you dislike about ZoomInfo?

Nothing at all it is all wonderful. I really like everything about it

What problems is ZoomInfo solving and how is that benefiting you?

Giving me the knowledge about each business I am looking into!

Mid Market (51-1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
GP
Garrett P.
Founder
Share
"Zoom is your key to greater success in sales"
What do you like best about ZoomInfo?

Access to a site's employee list and the relevant phone #s saves a remarkable amount of time. When you have a specific person you can ask for, it's easier to get through the gatekeeper. Any time there is someone new who starts, I always tell them to utilize zoom as much as possible because it is going to lead to better results. It's extremely easy to use and has a number of features that fit hand-in-glove with our role in sales.

What do you dislike about ZoomInfo?

While few and far between, there are times where the contacts have not been updated and someone listed may no longer be at the company. This is a small thing though because even if someone is no longer at the organization, it's a good starting point.

What problems is ZoomInfo solving and how is that benefiting you?

The biggest problem that zoom helps with is time management. It's infinitely faster making contact with a company when you know of certain people within departments that you can specifically ask to speak with. Also, the way in which you can customize searching for businesses by industry, revenue, etc is extremely helpful.

Mid Market (51-1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
TO
Trey O.
Founder
Share
"The GOAT OF Sales Tools"
What do you like best about ZoomInfo?

ZoomInfo SalesOS streamlines prospecting, enhancing sales efficiency.

What do you dislike about ZoomInfo?

Limited customization options can be restrictive for specific workflows.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo SalesOS resolves data accuracy issues, streamlining prospecting and boosting overall sales efficiency. It ensures a more targeted approach, saving time and resources in identifying and engaging potential clients.

Enterprise (> 1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Keep Up the Good Work!"
What do you like best about ZoomInfo?

I really like being able to upload lists of companies and immediately get a contact search back of the potentially hundreds of companies I am looking for - this is a huge time saver. I am also a big fan of the intent signal section, as it has proved a gamechanger in our prospecting efforts. The platform is easy to navigate, and mostly everything is straightforward. I use the platform fairly frequently, maybe 2-4 times a week depending on where our company is at in the sales cycle.

What do you dislike about ZoomInfo?

There are only a couple of items that come to mind - I run into issues sometimes where a contact is way outdated, and they haven't worked at the tagged company for at least 6 months. I think the most glaring feature disability I can think of, however, is there is not a great way to specifically look for alumni of universities. For example, if I'm looking for University of Kansas alumni and type into the contact filter "kansas" for college/degree, other schools may pop up (Kansas State, University Missouri - Kansas City, to name a few). Lastly, I could do without the constant calling from representatives trying to upsell me on other parts of the platform. Some transparency on the intent search would be helpful, as I have a hard time educating our sellers on the process of how these companies are getting pinged for these signals in order to get buy-in from them to use the signals as "leads".

What problems is ZoomInfo solving and how is that benefiting you?

Our biggest issue is finding contact info, or even the right person to reach out to within a company - Zoominfo makes it exponentially easier than browsing the internet.

Enterprise (> 1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SalesOS has been a massive asset for my team and our salespeople."
What do you like best about ZoomInfo?

The sheer amount of information I can glean from prospects and companies, along with the advanced filters when searching.

What do you dislike about ZoomInfo?

Perhaps allowing a just a bit more credits monthly.

What problems is ZoomInfo solving and how is that benefiting you?

Getting closer to prospects and trimming down my list until I have a handful of excellent options. It saves me a ton of time throughout my day and allows me to spend more time preparing for the interaction.

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A Needed Tool"
What do you like best about ZoomInfo?

These days, with the amount of competition for new business in the recruiting industry, SalesOS is a necessary tool for our day to day. The information we can get on hiring managers and employees is priceless. I can't imagine how this job was done before. Maybe people used to answer the phone more often. It is simple to navigate and to be able to see the Scoops on companies we're following is also a huge benefit. The implementation into our ATS was a sinch and it's one of the first things I open every morning. Customer support is fantastic and quick at getting changes updated that I send over.

What do you dislike about ZoomInfo?

I wish it could tell me which manager is hiring and when but that's dreaming.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo SalesOS helps us find the right contacts, quickly and enables us to find other contacts at the company that we may not have known about.

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Continued Success With ZoomInfo"
What do you like best about ZoomInfo?

The streamlining of the addon on Google allows me to be able to find contact information quickly and efficiently. I use it every day to help get more successful call connects. It is also very easy to use compared to other providers I tried.

What do you dislike about ZoomInfo?

The one thing I noticed with ZoomInfo is the feature that allows you to search by location doesn't always work properly.

What problems is ZoomInfo solving and how is that benefiting you?

Finding the correct dials for hiring managers allowing me to get more call connects and have a higher success rate per call.

Enterprise (> 1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoom info has been a game changer finding correct contacts to reach out to within my sales role."
What do you like best about ZoomInfo?

Accurate and up to date contact information.

What do you dislike about ZoomInfo?

I havent found anything i didnt like about zoom info.

What problems is ZoomInfo solving and how is that benefiting you?

Finding the correct people to speak with within my account list.

Enterprise (> 1000 emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
SZ
Shaina Z.
Sales Manager
Share
"ZoomInfo is Essential for Sales"
What do you like best about ZoomInfo?

ZoomInfo SalesOS is the best place to go to find detailed company and client information. It's easy to use, clear, consice information that you cannot find elsewhere. The integration tools also save time and money.

What do you dislike about ZoomInfo?

I haven't found anything I dislike about ZoomInfo SalesOS.

What problems is ZoomInfo solving and how is that benefiting you?

I use ZoomInfo SalesOS daily to find detailed company and client information that allows us to be more informed when talking to clients.

Mid Market (51-1000 emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Drives the sales development of our company"
What do you like best about ZoomInfo?

Accurate and detailed information on companies and contacts

What do you dislike about ZoomInfo?

There is currently no integration with NetSuite

What problems is ZoomInfo solving and how is that benefiting you?

Ensuring that we have a complete database of all sellable companies and key managers.

Enterprise (> 1000 emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
DU
Danny U.
Founder
Share
"A Helpful experience"
What do you like best about ZoomInfo?

Being rather new to the desk based sales game, I have found ZoomInfo very helpful with locating prospects and giving me insights to my accounts.

What do you dislike about ZoomInfo?

I really have not found anything I dislike.

What problems is ZoomInfo solving and how is that benefiting you?

ZI is great for helping me find buyer intent and appropriate contacts to reach out to.

Mid Market (51-1000 emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
AD
Ashton D.
Founder
Share
"Best one out there!"
What do you like best about ZoomInfo?

It has almost all the company's contacts

What do you dislike about ZoomInfo?

Sometimes it can be outdated, the contact's phone numbers

What problems is ZoomInfo solving and how is that benefiting you?

Helping with connecting with prospects, getting sales, and meeting for the company's revenue.

Small Business (50 or fewer emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Most accurate and complete info in one spot!"
What do you like best about ZoomInfo?

ease of tracking emails, calls in one spot. Can find employees that are not on linked in or any other google search

What do you dislike about ZoomInfo?

Occasionally, the information is inaccurate, or is for a spouse, or parent.

What problems is ZoomInfo solving and how is that benefiting you?

No longer have misdials easier to track how long a call lasts no need to use a third party to find a phone number

Enterprise (> 1000 emp.)
Jan 01, 2024
 Source
Overall Rating:
5.0
AS
Abhinash S.
Founder
Share
"Perfect tool for Sales Representatives"
What do you like best about ZoomInfo?

Updated information helps me target the right decision-makers. It is very easy to use, great filters, I use it very often to generate leads and get contact details. You can go live from day one very easy to implement.

What do you dislike about ZoomInfo?

Customer support is very important and this could be a little better.

What problems is ZoomInfo solving and how is that benefiting you?

It helps me in getting the updated information of my prospects. Great filters in the tool make my job very easy while searching for the contact details of leads

Enterprise (> 1000 emp.)
Dec 31, 2023
 Source
Overall Rating:
5.0
AM
Abdul Ahad M.
Founder
Share
"Amazing tool for Cold Prospecting"
What do you like best about ZoomInfo?

The best thing I love about Zoominfo is it gives information about the prospect along with the email phone which helps me reach them faster. It is very Easy to use and implement. I use it almost every day. It helps me integrate with outreach which is the best part of it.If there is any concern the support is also provided.

What do you dislike about ZoomInfo?

If the information provided is more accurate it will be amazing as some prospects are no longer with the company but even then they are have been shown

What problems is ZoomInfo solving and how is that benefiting you?

It solves the problem of getting the prospect's Full name email phone number which is the most important part for sales

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My experience has been great! 💯"
What do you like best about ZoomInfo?

I like the intent and websights tools the most because they allow me to determine people's interests better.

What do you dislike about ZoomInfo?

I don't dislike anything, but I would love a feature that shows private companies that recently sold their interest in the business.

What problems is ZoomInfo solving and how is that benefiting you?

It is helping me connect with the right people in my business. Before having it I had a hard time finding people Accredited to invest in my Fund.

Mid Market (51-1000 emp.)
Dec 28, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super helpful tool for B2B sales development reps."
What do you like best about ZoomInfo?

My favorite is the extentension. It is so convenient!

What do you dislike about ZoomInfo?

I wish I could be logged into both extentension and webpage at the same time to go back and forth.

What problems is ZoomInfo solving and how is that benefiting you?

Helps connect me to the people I need to contact for sales purposes.

Mid Market (51-1000 emp.)
Dec 28, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ZoomInfo is vital for success in sales"
What do you like best about ZoomInfo?

ZoomInfo is very intuitive for the user and I find it to have (mostly) up-to-date information on the available contacts. Features such as Intent, WebSights, Lists, etc are vital in my day-to-day outreach and aid me in reaching my quota.

What do you dislike about ZoomInfo?

For some accounts, there are many missing email addresses for contacts. I feel as though there should be some suggested auto-generated email address feature based upon the format of known email addresses in the account.

What problems is ZoomInfo solving and how is that benefiting you?

The problems ZoomInfo SalesOS is solving are: - Identifying the accounts that are viewing our website which allows better targeting to warm leads - The best titles to reach out to for maximum success potential - Tracking leads' moves to new companies - Saving searches for what I'm looking for repeatedly saves me time - The ability to filter features when searching saves me a lot of time and effort

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoominfo and sales"
What do you like best about ZoomInfo?

Accuracy of leads Accuracy of accounts Intent signal Scoops Key stakeholders connection via org chart Easy to use and easy to adapt to the tool

What do you dislike about ZoomInfo?

Prompt notification of major changes on the account we save in detail

What problems is ZoomInfo solving and how is that benefiting you?

1. Helps me to prospect for accounts 2.Multi-thread based on the key account stake holders 3.Prioritize accounts based on intent signals 4.Move ahead of my competitors on tracking the hiring and new changes within the organisation

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
JA
Joshua Victor A.
Founder
Share
"Zoominfo - Best Tool for prospecting"
What do you like best about ZoomInfo?

Love the UI. Its user friendly and has its own depth

What do you dislike about ZoomInfo?

Logs out everytime the system is shut down

What problems is ZoomInfo solving and how is that benefiting you?

Makes prospecting easy and access millions of data in a few clicks. Best tool for Outbound sales

Enterprise (> 1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
RR
Rohan R.
Account Executive
Share
"A Hack in the Sales Industry"
What do you like best about ZoomInfo?

It is very intuitive and has great features around finding accurate details about leads and learning the hierarchy in the company. The implementation was easy giving me a easy way to implement the data from my CRM. I ahve been more and more dependant on how finding customer details frequently. I have not had to use the customer support as the features have been seamless for me.

What do you dislike about ZoomInfo?

Sometimes I will not be able to find information around smaller companies where most of my leads come from.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo is currently solving my problem of not having sufficient data to go after a lead. The extra edge I receive from this really helps me understand business structure and find the right contacts in the company.

Mid Market (51-1000 emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
Ashton R. avatar
Ashton R.
Tsebo Solutions Group
Share
"ZoomInfo has been working wonders and has made life much more easier."
What do you like best about ZoomInfo?

The fact that you can get all the details in just one click

What do you dislike about ZoomInfo?

The mere fact that you cannot search using capital letters, you will not find anything if you use capital letters

What problems is ZoomInfo solving and how is that benefiting you?

Just the fact that I can literally get all the necessary information and contact details of a specific company

Enterprise (> 1000 emp.)
Dec 26, 2023
 Source
Overall Rating:
5.0
NS
Nivetitha S.
Member/Influencer
Share
"Best tool for sales people"
What do you like best about ZoomInfo?

Intent date view and esp. streaming intent work wonders in outbound sales.

What do you dislike about ZoomInfo?

Frequently logging off makes users a little frustrated.

What problems is ZoomInfo solving and how is that benefiting you?

95% accurate contact details of the prospect, that helps the sales person to seamlessly focus on power dialing Chrome extension works wonders and helps when you are using another tool for lead identification and can use Zoominfo for finding their contact details

Mid Market (51-1000 emp.)
Dec 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Create Maximum Leads"
What do you like best about ZoomInfo?

The best thing about zoominfo is that it is one software where you can find your targetted leads and all information about them at one place. It is always updated about the companies and contacts.

What do you dislike about ZoomInfo?

Least helpful is when linkedn link of some members is not available.

What problems is ZoomInfo solving and how is that benefiting you?

It is benefitting me in promoting my sales output by providing me with very useful and targetted leads. It helps me in creating a database very fast and accurately.