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Agile CRM Reviews: 4.1/5 — Solid Choice
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers customer reports, analytics, and marketing insight. Available in varied range of pricing tiers, Agile CRM offers a premium free service and goes up to priced plans that supports up to 10 users, to enterprise-level services designed for over 50 integrations and plug-in capabilities.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Agile CRM Pros and Cons
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Compare Agile CRM with other popular tools in the same category.
With Agile CRM, it is easy to manage campaigns, databases and other customer service operations. They are open to suggestions, ready to create and implement a tailor made solution as per our needs.
They are progressive so far, and it's affordable.
Email tracking is essential for all our campaigns and it's doing a great job so far. And maintaining the deal is much easier in each stage of the cycle.
Easily to search the product and all related items
For now I don't have any issue with agile since its one of my top list
I'm not familiar with the problem solving but based on my experience it can agile can assist engineers on product item list reviews
Agile CRM offers a wealth of features—email and leads management, plus customers data organization—all in one place. Keeping everything under control is a breeze, and staying updated with customer information is effortless. The insights gained from this data have significantly enhanced our customer relations.
This product has no cons. It's straightforward and incredibly user-friendly.
Agile CRM's significance in my daily operations is unmatched, as it continuously fuels success and steers our business forward.
When it comes to CRMs, the user interface reigns supreme, and that's precisely why Agile CRM stands out from the crowd. It's the top choice for many, thanks to its remarkable UI. Boasting an array of features, Agile CRM lets us seamlessly integrate third-party software, effortlessly generate insightful reports, and harness the power of lead automation. It's no wonder Agile CRM is simply the best.
I harbor no dislike towards this software. It's remarkably easy to use and has become a crucial aspect of our business operations.
Agile CRM's unrivaled user interface, diverse feature set, and critical lead automation functionality solidify its position as the ultimate CRM solution, leaving competitors in the dust.
The impact of AgileCRM on our sales and marketing procedures is truly revolutionary. Its CRM platform is both efficient and powerful, while remaining user-friendly. I now have the ability to easily maintain contact with all my colleagues, transactions, and ventures, right at my fingertips. AgileCRM has empowered us to enhance our sales, service, and marketing functions, equipping us with the necessary resources for seamless daily customer interactions.
Drawing from my personal experience, I can confidently state that I have nothing but positive feedback for this tool as it has consistently outperformed my expectations, offering an immensely satisfactory service that brings me genuine joy, leaving no room for any complaints.
The use of AgileCRM has made my sales management much simpler, allowing me to effortlessly monitor my sales activities, assess my progress, and prepare for the future. As a result, I have experienced a boost in revenue and witnessed enhanced customer service. The introduction of automated reminders has truly revolutionized my workflow, lightening my workload and allowing me to concentrate on sales. All in all, AgileCRM stands out as an outstanding solution that has profoundly revolutionized the way I conduct business, elevating efficiency and productivity."
My experience with AgileCRM has been nothing short of revolutionary. It has completely revamped how I structure, monitor, and handle our sales and marketing procedures. The CRM platform is not only powerful but also incredibly intuitive and efficient. With just a few taps on my fingertips, I can effortlessly maintain contact with all my associates, track transactions, and manage various ventures. AgileCRM has truly empowered us to optimize our sales, service, and marketing functions, enabling us to interact with our customers seamlessly on a daily basis.
It may initially pose a challenge to get the hang of everything, but once you become familiar with all the features and start using them effectively, it's truly amazing! Furthermore, the presence of customer support ensures that any issues can be promptly resolved.
Having access to a range of business modules within a CRM tool transforms it into something more than a simple CRM, in my opinion.
Personally, I find AgileCRM to be a highly reliable tool that empowers me to leverage its easy-to-use features and efficient tools to their fullest potential. Moreover, seamless integration with other tools greatly enhances overall productivity. It excels in responsiveness when engaging with customers. AgileCRM enables me to effortlessly maintain sales cycles and deliver excellent ongoing customer service, thereby providing additional care to our clients. Additionally, the user interface stands out for its simplicity and manageability compared to other similar tools.
There isn't a single fault I can find in this app; it perfectly meets our needs and surpasses our expectations.
As a business, we have found AgileCRM to be incredibly beneficial in enhancing our marketplace and improving our customer services. The wide range of services they offer has allowed us to successfully engage with our clients in a more reliable manner. Moreover, I have personally utilized this tool for project management tasks.
What I cherish the most about AgileCRM is how it meticulously structures projects and facilitates seamless access to vital information. Our reliance on AgileCRM extends to project management, timelines, and the constant tracking of project statuses.
In my view, this application is without flaws; it offers an exceptional service. The user interface is designed for easy navigation, and the customer support stands out for its excellence.
Since I transitioned to AgileCRM, I have experienced a remarkable level of organization, making it incredibly easy to access the desired information. It serves as our go-to tool for project management, providing the convenience of having all project steps consolidated on a single page.
In my experience, AgileCRM has proven to be a robust solution that consolidates all our customer records. It streamlines database management and seamlessly integrates with other essential tools. Moreover, this CRM tool is remarkably user-friendly.
Without a doubt, this software has been a reliable companion for me, always offering the necessary functions without any failures. As someone with a hectic schedule, I greatly appreciate how it streamlines my tasks and helps me save money. I confidently suggest it to anyone in search of a trustworthy and intuitive app.
Personally, AgileCRM has been instrumental in empowering our organization with sales enablement capabilities and offering a versatile platform for seamlessly managing all our clients' accounts and carrying out essential account-related tasks. It plays a vital role in helping us accomplish our organizational goals.
Agile CRM has revolutionized the way I manage customer information. With all contact data, contracts, and documents in one place, it's a breeze to stay organized. The automation feature is a game-changer, allowing me to schedule targeted offers, boost customer confidence, and attract new clients. Truly invaluable!
I have no complaints about it whatsoever. The product is loaded with features, and the customer support provided is outstanding.
Throughout the year, my experience with Agile CRM has been truly wonderful, providing invaluable support to our sales and marketing team in effectively managing leads and acquiring new clients.
AgileCRM excels in contact management, making it a breeze to handle our contacts and sales leads. Additionally, it greatly aids us in efficiently managing our daily tasks.
This solution is flawless in meeting our needs without any disadvantages. It successfully executes the tasks it was developed for.
With AgileCRM, I have a centralized database to store customer data and sales-related information, enabling me to easily access and analyze data on customer interactions, deals, and sales performance.
I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal assistance thanks to its intuitive interface. The custom fields feature works exceptionally well, and I've found the relationship between company, deal, and people records to be far better than other CRM platforms I've tried. I also appreciate the ability to conduct simple bulk personalized marketing email campaigns directly from the product. The addition of multiple sales cycles has been a fantastic upgrade, and while we haven't yet utilized the task assignment functionality, it could be a helpful feature in the future. I've also been impressed by the platform's strong reporting capabilities, which can be reconfigured with ease. Regular product updates demonstrate a real commitment to improvement. I highly recommend this tool.
I cannot think of anything that I dislike about this app as a customer who has been using it for some time now. It has met all my expectations and has even exceeded them in some cases.
I love AgileCRM because it's not only affordable, but also incredibly easy to set up and use. The custom field feature is top-notch and the relationship management between the company and deals is the best part.
I've found that using AgileCRM's combination of a strong CRM and a customizable marketing module has been incredibly helpful in identifying and reaching out to customers. AgileCRM has empowered our marketing team to create and deploy campaigns without needing IT, which has saved us a lot of time and effort.
I have no negative comments to make. There is no negative feedback from my perspective.
Thanks to AgileCRM, I can communicate and track communications with our clients more effectively.
AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system.
I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar apps.
All things considered, AgileCRM is still a remarkable system, and the customer service has been outstanding. The ability to consolidate all of our operational systems into a single solution and tailor it to our unique business requirements is still a fantastic feat.
What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and potential contacts.
There's nothing to dislike about this app. It's an incredible tool that saves me both time and money, and it has all the features I require. It's user-friendly, making it a great fit for any business.
AgileCRM is one of the finest CRM software I have ever used, and I have experimented with several others. It is affordable, user-friendly, and robust, making it an excellent tool for businesses of all sizes. It assists me in overseeing my sales pipeline and keeping track of my clients, potential clients, and business prospects. Additionally, it is perfect for scheduling my content calendar and keeping track of all my concepts, projects, and drafts.
Agile CRM is an excellent choice for businesses that want to get up and running with a CRM system quickly and easily. Its onboarding process is straightforward, so there's no long learning curve to worry about. Any business can benefit from using this user-friendly CRM, which offers a clear and concise interface for the tasks it's designed for. Importing contacts is a breeze, and email templates are ideal for developing effective business strategies. Agile's customer support team is also responsive and helpful, making it a great investment for any company looking to move forward.
Honestly, I haven't encountered any complexities. Everything is uncomplicated and easy to grasp.
Overall, Agile is a fantastic choice for businesses looking for a quick and easy CRM with a short learning curve. It's straightforward, user-friendly, and clear in its task management, making it an ideal investment for any company.
The thing that stood out to me the most about Agile CRM was its capacity to consolidate all the necessary functions for managing customer relationships in one centralized solution. This includes managing marketing automation, sales, customer service, and analytics. Additionally, the interface is user-friendly and easy to navigate, enabling users to access all the crucial features quickly and efficiently. What's more, Agile CRM offers great flexibility and customization, making it possible to tailor the solution to suit each business's specific requirements. In summary, I highly recommend Agile CRM as a comprehensive and effective customer relationship management solution for any business looking to boost its efficiency in this area.
I have nothing negative to say about the software; it is straightforward to use and suits my purposes.
Overall, Agile CRM is an exceptional solution for managing customer relationships, offering an all-in-one solution that integrates marketing automation, sales management, customer service management, and analytics management.
One of the things that sets AgileCRM apart from other customer relationship management (CRM) tools is its excellent visual dashboard. I can easily navigate through all the different types of data I require, including customer information, sales data, and marketing metrics. The dashboard provides a comprehensive view of my business, allowing me to make informed decisions quickly and easily.
The reliability of this app has been unmatched in my experience, and I've always been able to find the necessary features without any difficulty. Being constantly on the go, it has become an invaluable asset that has saved me a great deal of time and money. Without hesitation, I would recommend it to anyone seeking a dependable and easy-to-use app.
AgileCRM is one of the top-rated CRM software programs that I've used, and I've tried many. Its cost-effective, user-friendly, and highly functional features make it the perfect solution for businesses of any size. With AgileCRM, I can easily keep track of my sales pipeline, monitor my customers, prospects, and business opportunities. Moreover, it's an excellent tool for organizing my content calendar and managing all my projects, drafts, and ideas.
Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements.
If there were additional woocommerce integrations, like Square Space and PrestaShop, it would be great. This would provide users with more options for creating their online stores.
AgileCRM is an all-in-one solution that combines flexibility, customization, and ease of use to deliver excellent customer relationship management. As someone who specializes in automation, I highly recommend this tool to streamline and minimize manual customer-level efforts.
I've met over in Zoom with Peter several times for issues with workflow creation. He's been very helpful, and patient in helping me learn the workflow creation of Agile CRM. Thanks, Peter - very patient and you gave me clear instructions and guidance. I will be staying now with AgileCRM and learning to use the CRM fully. Agile CRM is an All-in-One. An affordable platform for marketing agencies and marketing heads.
There is nothing to negative comments from my side.
Mainly I am using Agile CRM for Email marketing, And Landing pages purpose, It is very helpful to my business. With Agile CRM I have increased the quality of my leads. And also have very affordable prices compared with other CRMs.
Agile CRM is very good; it has a solid foundation that makes it easy to understand the tools and creates numerous options for fluidity and control of CRM automation benefits. For organizing a performance to help prospects, it is efficient and very helpful. We have been more agile with our marketing due to the ease of its operation.
I wish it had the tools better distributed, the interface is fast but I feel it is somewhat cumbersome to understand at first instance.
Essentially, our team has stuck with it straight away; we use it to simplify support as a true CRM, it's very easy to automate marketing operations and optimize workflow, and it's versatile, which helps to fill various gaps according to the company's objectives. The concept of achieving highly efficient and functional performance around CRM activities becomes clearer.
Easy to add contacts whether manually or automatically as they fill in forms on site. And it is good for simple marketing needs.pricing is very less compare to other crm applications.
The Email builder realy needs an open HTML secrion to allow us to easily embed code in pur emails and builder tool should improve felxibility and looks nice if we can work within the parameters.
It is very good for basic marketing and sales and inline with the agile project management methodology and it is targeted at small and medium sized businesses.compare to salesforce and pipedrive.
Excellent case management throughout different scenario, managing the customer is very good and great tracking feature of transactions. I really love it's automation process.
Limitation in features like sales enabling, sales force automation, less user friendly in nature and UI is not great. If the features is getting updated regularly, then it will be good.
I am using Agile CRM to do sales automation and enabling . This is very helpful and efficient tool . Overall, I loved and pretty much satisfied with my experience.
AgileCRM is the best end-to-end CRM tool out there. It is straightforward to use, and even a non-technical person can get started with this quickly. The advanced analytics and metrics, along with reporting, are excellent and better than other competitors.
I think everything is good but the Social media marketing, email marketing and digital marketing features is not very intuitive. Automatically sending personalised messages doen't work sometimes.
We are using this for the purpose of Social Media Marketing campaigns, and We are also using email marketing and digital marketing. Reposting and analytical feature is very good also.
It made me want to import and enter in client data - something about the layout and interface said, "synchronize all your stuff to here, this should be the master list."
On the contacts list there isn't a search box. What? Scroll through the alphabetical list or filter by something else like date added or company name and then scroll through that list? How can a search box not be the first feature in a CRM?
I like the ease with which I can add custom fields and deal names and link 1 deal to multiple contacts. There is a lot here that was missing on other CRMs I have tried. Also email templates. Also a scheduling calendar that redirects from calendar.mydomain.com really useful stuff.
The ease of using the tool, the multitude of features present and and level of customization available. We have been able to link our email to Agile for conditionally updating the contacts and related deals, which made our life extremely easy. Setting up automated campaigns (Called campaigns under Marketing and Automation under Sales), is very easy and efficient. The great API makes it easy to sync other tools such as calendly
The interface is terribly slow most of the times. The support is less than adequate. And one big disadvantage for us is that there are no ways to filter deals based on contacts (that is, there is no direct connect between contacts and related deals, in the deals page). .
We primarily use to to stay informed of the leads in the pipeline and to track their progress upto conversion (or loss), as the case may be. Using this has streamlines our sales processes.
I've used other programs, and I have to say I enjoy using Agile more for documentation purposes. It's easier to look up documents and data in Agile vs other programs I've used.
I only wish it looked better or had some areas with better font styles so that it's more clear however it does the job, and not everything needs to look pretty all the time. I do wish it looked a bit more colorful.
looking up BOM' s and documentations for manufacturing and purchase orders
It is easy to navigate; it may be difficult to understand how it works at first but after you got it. It's a smooth sail.
Nothing did face issues at first, to be honest, but with support's help, I was able to resolve it.
Simply easy to import leads and keep track of responses to emails, calls with our clients is the most beneficial.
Affordability and simplicity of the tool. Also the LinkedIn widget.
Things break sometimes but their customer service team is always there to help
We needed an affordable CRM tool which was also simple to use.
Easy to set up for everyone in the team. Great email integration with Google Apps and Microsoft exchange. Tracking all the new prospects and doing regular follow-ups through automation is the best part. Smooth customer support experience to all the end-users. Email reporting is easy to track CTR open rate, Growth Reports and Custom Reports Etc.
More knowledge base articles on their site would make us using the campaign feature more effectively. UI needs little changes for a better UI experience. The newsletter part is a bit Bunglesome compared to dedicated services like MailChimp or Sendgrid. A little bit expensive for smaller-scale operations. CRM needs to improve the testing and preview options for the different campaigns as per the segments.
Managing entire marketing and sales lifecycles more efficiently. Keep track of all the prospects and reaching out to them in a timely manner is saving a lot of time. Streamlined the complete process for the support team and sales team. Customers are getting more convinced to turn their inquiries into purchases once they are getting timely responses.