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Agile CRM
Sell & Market Like the Fortune 500
4.1

( 344 )

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Agile CRM Reviews & Product Details

Agile CRM Overview
What is Agile CRM?

Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers customer reports, analytics, and marketing insight. Available in varied range of pricing tiers, Agile CRM offers a premium free service and goes up to priced plans that supports up to 10 users, to enterprise-level services designed for over 50 integrations and plug-in capabilities.

Company Agile CRM
Year founded 2013
Company size 51-200 employees
Headquarters Plano, Texas, United States
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Ask Questions about Agile CRM
What Agile CRM is best for?
How does Agile CRM compare to Pipedrive?
What are the pros and cons of Agile CRM?
Agile CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Agile CRM Pros and Cons
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Agile CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Agile CRM Media
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Agile CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 25, 2025
Agile CRM Logo
344 Agile CRM Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
May 18, 2023
 Source
Overall Rating:
5.0
Taras H. avatar
Taras H.
Software Developer
Share
"Simple and easy-to-use CRM"
What do you like best about Agile CRM?

AgileCRM excels in contact management, making it a breeze to handle our contacts and sales leads. Additionally, it greatly aids us in efficiently managing our daily tasks.

What do you dislike about Agile CRM?

This solution is flawless in meeting our needs without any disadvantages. It successfully executes the tasks it was developed for.

What problems is Agile CRM solving and how is that benefiting you?

With AgileCRM, I have a centralized database to store customer data and sales-related information, enabling me to easily access and analyze data on customer interactions, deals, and sales performance.

Mid Market (51-1000 emp.)
May 08, 2023
 Source
Overall Rating:
5.0
lisa f. avatar
Lisa F.
Sales Manager
Share
"A Cost-Effective CRM Solution That Works Best for Our Company"
What do you like best about Agile CRM?

I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal assistance thanks to its intuitive interface. The custom fields feature works exceptionally well, and I've found the relationship between company, deal, and people records to be far better than other CRM platforms I've tried. I also appreciate the ability to conduct simple bulk personalized marketing email campaigns directly from the product. The addition of multiple sales cycles has been a fantastic upgrade, and while we haven't yet utilized the task assignment functionality, it could be a helpful feature in the future. I've also been impressed by the platform's strong reporting capabilities, which can be reconfigured with ease. Regular product updates demonstrate a real commitment to improvement. I highly recommend this tool.

What do you dislike about Agile CRM?

I cannot think of anything that I dislike about this app as a customer who has been using it for some time now. It has met all my expectations and has even exceeded them in some cases.

What problems is Agile CRM solving and how is that benefiting you?

I love AgileCRM because it's not only affordable, but also incredibly easy to set up and use. The custom field feature is top-notch and the relationship management between the company and deals is the best part.

Enterprise (> 1000 emp.)
May 01, 2023
 Source
Overall Rating:
5.0
Isai C. avatar
Isai C.
Qa Specialist
Share
"Optimal tool for managing sales throughout the entire cycle."
What do you like best about Agile CRM?

I've found that using AgileCRM's combination of a strong CRM and a customizable marketing module has been incredibly helpful in identifying and reaching out to customers. AgileCRM has empowered our marketing team to create and deploy campaigns without needing IT, which has saved us a lot of time and effort.

What do you dislike about Agile CRM?

I have no negative comments to make. There is no negative feedback from my perspective.

What problems is Agile CRM solving and how is that benefiting you?

Thanks to AgileCRM, I can communicate and track communications with our clients more effectively.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
Lucian C. avatar
Lucian C.
Marketing Research Analyst
Share
"The most affordable and efficient option!"
What do you like best about Agile CRM?

AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system.

What do you dislike about Agile CRM?

I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar apps.

What problems is Agile CRM solving and how is that benefiting you?

All things considered, AgileCRM is still a remarkable system, and the customer service has been outstanding. The ability to consolidate all of our operational systems into a single solution and tailor it to our unique business requirements is still a fantastic feat.

Mid Market (51-1000 emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
Angelo B. avatar
Angelo B.
Marketing Analyst
Share
"This CRM is excellent for businesses that require deal closure."
What do you like best about Agile CRM?

What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and potential contacts.

What do you dislike about Agile CRM?

There's nothing to dislike about this app. It's an incredible tool that saves me both time and money, and it has all the features I require. It's user-friendly, making it a great fit for any business.

What problems is Agile CRM solving and how is that benefiting you?

AgileCRM is one of the finest CRM software I have ever used, and I have experimented with several others. It is affordable, user-friendly, and robust, making it an excellent tool for businesses of all sizes. It assists me in overseeing my sales pipeline and keeping track of my clients, potential clients, and business prospects. Additionally, it is perfect for scheduling my content calendar and keeping track of all my concepts, projects, and drafts.

Mid Market (51-1000 emp.)
Apr 03, 2023
 Source
Overall Rating:
5.0
Georg  D. avatar
Georg D.
Senior Customer Service Associate
Share
"Exceptional value and effectiveness are provided by the CRM platform and services."
What do you like best about Agile CRM?

Agile CRM is an excellent choice for businesses that want to get up and running with a CRM system quickly and easily. Its onboarding process is straightforward, so there's no long learning curve to worry about. Any business can benefit from using this user-friendly CRM, which offers a clear and concise interface for the tasks it's designed for. Importing contacts is a breeze, and email templates are ideal for developing effective business strategies. Agile's customer support team is also responsive and helpful, making it a great investment for any company looking to move forward.

What do you dislike about Agile CRM?

Honestly, I haven't encountered any complexities. Everything is uncomplicated and easy to grasp.

What problems is Agile CRM solving and how is that benefiting you?

Overall, Agile is a fantastic choice for businesses looking for a quick and easy CRM with a short learning curve. It's straightforward, user-friendly, and clear in its task management, making it an ideal investment for any company.

Enterprise (> 1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
5.0
Greg N. avatar
Greg N.
Project Delivery Manager
Share
"An All-Inclusive Approach to Managing Customer Relationships"
What do you like best about Agile CRM?

The thing that stood out to me the most about Agile CRM was its capacity to consolidate all the necessary functions for managing customer relationships in one centralized solution. This includes managing marketing automation, sales, customer service, and analytics. Additionally, the interface is user-friendly and easy to navigate, enabling users to access all the crucial features quickly and efficiently. What's more, Agile CRM offers great flexibility and customization, making it possible to tailor the solution to suit each business's specific requirements. In summary, I highly recommend Agile CRM as a comprehensive and effective customer relationship management solution for any business looking to boost its efficiency in this area.

What do you dislike about Agile CRM?

I have nothing negative to say about the software; it is straightforward to use and suits my purposes.

What problems is Agile CRM solving and how is that benefiting you?

Overall, Agile CRM is an exceptional solution for managing customer relationships, offering an all-in-one solution that integrates marketing automation, sales management, customer service management, and analytics management.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
5.0
Brad M. avatar
Brad M.
Marketing Analyst
Share
"The most effective tool to stay connected with your customer base"
What do you like best about Agile CRM?

One of the things that sets AgileCRM apart from other customer relationship management (CRM) tools is its excellent visual dashboard. I can easily navigate through all the different types of data I require, including customer information, sales data, and marketing metrics. The dashboard provides a comprehensive view of my business, allowing me to make informed decisions quickly and easily.

What do you dislike about Agile CRM?

The reliability of this app has been unmatched in my experience, and I've always been able to find the necessary features without any difficulty. Being constantly on the go, it has become an invaluable asset that has saved me a great deal of time and money. Without hesitation, I would recommend it to anyone seeking a dependable and easy-to-use app.

What problems is Agile CRM solving and how is that benefiting you?

AgileCRM is one of the top-rated CRM software programs that I've used, and I've tried many. Its cost-effective, user-friendly, and highly functional features make it the perfect solution for businesses of any size. With AgileCRM, I can easily keep track of my sales pipeline, monitor my customers, prospects, and business opportunities. Moreover, it's an excellent tool for organizing my content calendar and managing all my projects, drafts, and ideas.

Enterprise (> 1000 emp.)
Mar 13, 2023
 Source
Overall Rating:
5.0
Drake W. avatar
Drake W.
Assistant Manager
Share
"Boost Your Business Productivity with this Robust Tool"
What do you like best about Agile CRM?

Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements.

What do you dislike about Agile CRM?

If there were additional woocommerce integrations, like Square Space and PrestaShop, it would be great. This would provide users with more options for creating their online stores.

What problems is Agile CRM solving and how is that benefiting you?

AgileCRM is an all-in-one solution that combines flexibility, customization, and ease of use to deliver excellent customer relationship management. As someone who specializes in automation, I highly recommend this tool to streamline and minimize manual customer-level efforts.

Small Business (50 or fewer emp.)
Feb 06, 2023
 Source
Overall Rating:
5.0
Prasad K. avatar
Prasad K.
Digital Marketing Strategist
Share
"Great support and affordable for new users"
What do you like best about Agile CRM?

I've met over in Zoom with Peter several times for issues with workflow creation. He's been very helpful, and patient in helping me learn the workflow creation of Agile CRM. Thanks, Peter - very patient and you gave me clear instructions and guidance. I will be staying now with AgileCRM and learning to use the CRM fully. Agile CRM is an All-in-One. An affordable platform for marketing agencies and marketing heads.

What do you dislike about Agile CRM?

There is nothing to negative comments from my side.

What problems is Agile CRM solving and how is that benefiting you?

Mainly I am using Agile CRM for Email marketing, And Landing pages purpose, It is very helpful to my business. With Agile CRM I have increased the quality of my leads. And also have very affordable prices compared with other CRMs.