Aircall Reviews: 4.4/5 — Solid Choice

I can listen recordings of my call. I can call people easily. The Chrome add on scans pages to see if there a phone numers and I can just click them. Have used it everyday and haven't had an issues

The app closes out on it's self a couple of times during the day. Not a really a big issue just kind of annoying.

We have a lot of departments that have call links to book meetings. It's nice that I have a personal line that I can give out to people who may need me right away.

Aircall is easy to use and very suitable to linked/integrated apps

Maybe I´d like a dark skin to make it more attractive

Maybe disconnection and/or (not to frequent) BUT are rapidly solved through online/live assistance. Anyway it is a powerful tool in my work

Easy to make calls, have few different numbers and send messages! Daily use of the app for us is crucial. Easy to setup, easy to use and works great with our ticketing system.

Connection issues from time to time, "ghost calls", customer support can be rude.

Quick questiones, one touch tickets.

It is very modern, easy to use and set up. I use it every day for work.

There should be more ringtones, and more changeable features such as colours. Would also like it not to ring when starting a cofrence.

I have not had any issues with aircall so far

We have been using Aircall for a month now and the calling process has become very convenient with its simple UI and Dialer. Aircall also has a mobile application which makes life much easier, as I personally prefer calling with my mobile phone rather than my PC.The dailer lets us search the country codes and upon calling, the UI shows the timezone of the respective person.

A few numbers were blocked by the Aircall team and later it was rectified .

Aircall has really improved the calling rate per day of our sales reps. It has also helped us track and record the calls being made by our team. Aircall has made our lives easier.

No external Hardware required for setUp. It is really good VOIP software. Good support

Should have capability to integrate traditional VOIP phones

Handlind Customer Updates

The quality of calls and being able to transfer easily to teammates

Sometimes the app glitches out but can be easily fixed with a refresh

Allows our clients to easily contact our Support Team and any one of our team can jump on the call quickly

There is not much more to explain because the tool explains itself. It is very easy to use and to keep track of calls and conversations

nothing that I dislike at this time to be honest

all the calls I need to do to inbound and outbounds leads

The whole team works from one number. The aircall app also makes it easy to stay on top of any incoming messages and has been a key factor in connecting with my clients.

If I could add a feature it would be to see which team members have viewed the text messages. In Aircall, text messages don't get checked off on everyones dashboard which is great, because it means that I can keep track of my messages, but with a big team, there are a lot of new incoming texts.

Being able to call leads and clients from anywhere in the world. This is especially benificial wih a remote job. My messages and calls are all stored in a central place and does not get mixed up with my personal texts on my phone.

The ease of use with Aircall is so nice. Being able to add tags for organization and tracking purposes is a feature that I haven't personally experienced and it ties in great with the CRM software our company utilizes.

There can be a few technical issues throughout the day with call quality but the AC team is great at resolving issues quickly and transparently.

The call quality issues are quickly addressed and their support team has a rapid response that ensures the customer feels seen, heard and respected.