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Aircall Reviews: 4.4/5 — Solid Choice
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular CRM and helpdesk tools.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Aircall with other popular tools in the same category.
Su interfaz y opciones: Fueron bastante simples y directas, puedes manejarte en el dashboard de configuracion sin problemas
Quizas solo le prestaria atencion a la modificacion o cambios en los contratos, el ecosistema comercial estan tambaleante y supone cambios inseperados
El contacto a los futuros clientes, seguiminetos y anotaciones sobre el lead y qeu uqede grabado en historiales.
Aircall is a way to communicate with the world. The platform is very easy to work with. Well in the long run we get more eperience. If we learn more, we will nunber one.
Sometimes it surprises me when it rings. Maybe a headsup to tell you it's about to ring. When you are finishing your note like a notification another call is coming in.
Aircall is solving solution when a customer calls in for information. When we provide a right answer to customer they are satisfy. Yes. i have learned a lot from Aircall.
Easy display, soft design. It is very comfortable when is your first time with an app for make calls. The way to get the records is unbelievable so fast so easy.
Sometimes aircall gets disconnected but it fixes really fast tho. It was pretty easy when you used to log in on the desk app but now you have to open a new browser window to log in.
It is very easy to answer the call, set the "after call" time, and it's pretty cool. When you need to check a call record you can easily go to the records and got it.
Easy to use and user-friendly, the calls can be answered with ease with a single click.
occasionally goes down with a network error
A network connection is slowly improving to that any audio issues with calls can be minimized.
Aircall provides deep insights into communication efforts through real-time analytics, allowing businesses to track and improve their communication strategies. Aircall is accessible through both desktop and mobile apps, allowing users to communicate and collaborate on the go. By providing a centralized platform for sales and support teams to communicate and collaborate, Aircall helps improve overall communication and increase efficiency.
While Aircall integrates with many popular tools, some users may find that their preferred tools are not supported, which could limit the software's usefulness for them.
By seamlessly integrating with popular CRM and Helpdesk tools, Aircall helps to eliminate silos and improve communication between teams. Aircall seamlessly integrates with popular tools such as Salesforce, Hubspot, Zendesk, and more, allowing for easy communication and collaboration between teams.
It is easy to use. Iphone app works great and integrates perfect for what I need.
It would be nice to be able to text and receive pictures and not having to reload the desktop app every so often.
It is easy to receive transfered calls and voicemails.
Ability to send SMS Easy to use Call recording Good sound quality Voicemail
I have no dislike about it since it fullfill all our needs
It helps to call and text more easily
It seamlessly integrates with Hubspot and allows for a great user experience
The app on Mac can be a little buggy but not too bad
Assisting remote staff to Increase call volume without needing handsets
It has a lot of functionality Easy to use Also you can forward calls to your mobile number when needed
It has great features just join it I can't explain any dislikes about it since it works best for me
Call cascading
the aircall app is Fast and efficient, I use it every morning with no issues and it loads very quickly. the keypad is compatible with other apps as well and i like that i have the ability to transfer calls with two different options.
the connectivity can become staticy but i am sure that is based upon the customers network connection or maybe my headset. It is unfortunate Aircall is not compatible with bluetooth headphones.
Order issues, placing orders, making customers happy with fast service and the ability to transfer customers to my coworkers stress free, saving contacts and more!