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ClickUp Reviews & Product Details
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic project goals, manage workflows, collaborate, iterate and optimize, and track progress. There are unique features for every team such as bug tracking and reporting (engineering), sales automation (sales and marketing), and employee onboarding (HR) just to name a few. ClickUp comes pre-loaded with templates that can be utilized out of the box while offering rich customization options.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
ClickUp Pros and Cons
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
Compare ClickUp with other popular tools in the same category.
The software is very intuitive and reasonably inexpensive to implement even in larger teams.
The only thing I would change is adding generative forms to improve speed and intuition. But its fantastic as is.
Clickup helps us keep our workflows on track and cut down on unnecessary tasks. Also helps the team keep up wth everyone else's progress to make sure they are keeping pace
Lots of customisation and automation, love the notifications, of great help
Do not really have any issues though it would be great if a tutorial section existed for queries and help right away
Helps us for testing(test creation and test management to Dev and Testers) and creation of tasks for Client Development requests
ClickUp offers all the standard solutions one wants to have for project management in one tool. But the best thing is, they offer even more functions! Even Functions you didn't know you needed them.
It can be a bit overwhelming, but because it's an intuitive tool, you can adapt fast.
ClickUp facilitates communication and helping keep track of all the tasks and subtasks. Bevore we all had different tools and lists, but now we only need one tool.
way to supw the task and comments and attachments. everyting is showing there nicely.
no as of now.Board view can be improvised.
its tracking project growtht and overall development of project and bug traking.
We began integrating ClickUp into our infrastructure almost a year ago, and the tool currently assists us in virtually 100% of our operational processes. As a result, we've been able to implement all projects following our main pillars: organization, optimization, and transparency.
One area for improvement could be segmented pricing in local currencies to reduce tax payments. However, I imagine this could be a larger bureaucratic limitation.
In all internal processes and projects, except for CMR, which has a more complex integration.
We have full transparency across the team about all jobs and tasks involved. When it comes to split testing, trial and error, and creative assets... clickup allows us to keep full transparency here
If you don't manage your notifications properly, your inbox will be bombarded each day
We had 6 media buyers on our team all doing their own thing, and constantly sharing creative assets over slack. this killed conversations and meant that the assets were consistently missed by members of the team. ClickUp gives full transparency on all tests, and unique jobs for each member of the team to implement
ClickUp has scaled alongside our business. From starting off as a solo consultant and evolving into the whitelabel SaaS space, ClickUp has grown as our team has grown. It serves as our project manager, support desk, reporting dashboard & springboard for ideas. ClickUp is fairly easy to get started and integrate with other platforms via Zapier or Make. We use it on a daily base and their customer support has been pretty fantastic at getting us pointed in the right direction for solutions.
ClickUp has prioritized the release of new features and UI/UX (ClickUp) 3.0 over stability and load speeds. Although they have touted a completely new technology overhaul for 2024, there are times where the load times are awful and even requires a page refresh at times.
ClickUp helps our team receive support inquiries and facilitate a great customer experience in providing solutions. Our internal team uses ClickUp to roadmap and develop new features and products. Our customer success team tracks the progress of customer onboarding and keep track of their net promoter score.
- That I can organize my work the way I LIKE TO SEE IT. - Flexible but not confusing - Email feature that keeps my habit of updating on ClickUp - Various views for various moods
-I want to understand automation better and use it better but I guess there is not enough suggestions around how to use it better
Can eliminate - Complicated trackers - Need for multiple apps for different use cases - Adding value in terms of staying on top of my tasks - Birds eye view of what is my primary responsibility vs what is not - Call back progress of my projects
Easy and understandable interface and perfect for remote workers
Nothing, there is nothing precise that I wish to change.
It helps me manage my day to day and weekly tasks
It gives me access to customise everything to the key. metrics or specific data types that I need to run an effective team.
It can be hard to learn, and the learning curve for some aspects is a bit steep, thankfully ClickUp University is a helpful companion to learning the ins and outs of ClickUp.
ClickUp helps my team and me manage our various running projects through the views, spaces, and folders that ClickUp offers. It gives us a range from high-level oversight for managers and supervisors to access all the way to granular subtask time tracking for project timeline management and accurate project deliveries.