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FreshBooks
Simplify Your Business Finances
4.5

( 681 )

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FreshBooks Reviews & Product Details

FreshBooks Overview
What is FreshBooks?

FreshBooks is a cloud-based accounting software preferred by numerous small to medium enterprises for its ability to easily manage and streamline finances. Core features include expensive tracking and invoicing, and it also helps improve operational transparency through reporting and time-tracking features.

Company 2ndSite Inc. dba FreshBooks
Year founded 2003
Company size 201-500 employees
Headquarters Toronto, Ontario, Canada
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Ask Questions about FreshBooks
What FreshBooks is best for?
How does FreshBooks compare to QuickBooks Online?
What are the pros and cons of FreshBooks?
FreshBooks Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
FreshBooks Pros and Cons
Pros
  • 'Lite plan is great for startups (includes 5 billable clients)
  • You can track unlimited expenses and send unlimited estimates
  • Clients can pay you using credit cards
Cons
  • Limited invoice customization
  • The mobile app could use improvements
FreshBooks Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
FreshBooks Media
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FreshBooks Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 03, 2026
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681 FreshBooks Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
NH
Nikki H.
Account Supervisor
Share
"An amazing platform to manage my finances in an easy and organized way"
What do you like best about FreshBooks?

I love this tool because it is easy to use, it helps me with the accounting of my small business and best of all is that I do not have to have great knowledge of the subject, what I like most about FreshBooks is its ability to create and manage custom invoices, it integrates seamlessly with accounts like PayPal which facilitates even more online payments, it is amazing the control that keeps track of expenses allowing me to keep up with the profits and losses of my company. I consider that for not having any experience in accounting this tool has been a great help. It does most of the work, so if you are in a bind this platform will always be a great option,

What do you dislike about FreshBooks?

Overall I find it to be very comprehensive and very useful for my company which is small, however for much larger companies it does not offer all the features you might need, nor is it as powerful as other accounting software.

What problems is FreshBooks solving and how is that benefiting you?

Having FreshBooks has provided me with a better management of my company's finances as it keeps track of cats, and has helped me in an easy way to understand accounting, I have saved me a lot of time as I don't have to spend time on recurring customer invoices every month because FreshBooks does it automatically, and overall it is a tool worth having.

Mid Market (51-1000 emp.)
Jun 02, 2023
 Source
Overall Rating:
5.0
WW
Wendy W.
Founder
Share
"FreshBooks review"
What do you like best about FreshBooks?

Freshbooks is easy to use, and have built in dasboard, accounting feature, and allows us to generate more than thousands of invocices each month. We can mail out invoices or have e-invoice email to our customers

What do you dislike about FreshBooks?

I like Freshbooks, which allows our customers to be to login to the invoice, print them, look at history, pay by various method, including check, PAYPAL, Stripe, Wepay or via Bank transfer.

What problems is FreshBooks solving and how is that benefiting you?

It can setup as recurring invoices and we just need to set it up the first time and tell Freshbooks to either email or print out the invoice and mail to the customers.

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
CM
Christian M.
Founder
Share
"Great software for K.I.S.S. method people"
What do you like best about FreshBooks?

Freshbooks helps keep things simple. With it's easy to use platform I'm able to quickly send quotes, invoices, and track my expenses in one easy format.

What do you dislike about FreshBooks?

With the simplicity and ease of use it definitely is limited in its ability to fully paint a picture. If you are more financially inclined or have a larger business, this doesn't give you a deep deep dive into how the company is preforming

What problems is FreshBooks solving and how is that benefiting you?

It's allowing us an easy solution to send out bills quotes and estimates without having to put in too much time... as a small business owner this is key when time and resources are limited.

Small Business (50 or fewer emp.)
May 08, 2023
 Source
Overall Rating:
5.0
AM
Anne M.
Founder
Share
"Easy to use"
What do you like best about FreshBooks?

I love how simple Freshbooks is to keep track of your company's bookkeeping and invoicing.

What do you dislike about FreshBooks?

I wish it let you customize the invoices more.

What problems is FreshBooks solving and how is that benefiting you?

Tracking time spent on projects and helping to invoice clients accurately

Small Business (50 or fewer emp.)
Apr 10, 2023
 Source
Overall Rating:
5.0
MB
Michelle B.
Founder
Share
"The easiest way to keep track"
What do you like best about FreshBooks?

I love freshbooks because it helps me to stay organized while I am working, I can time track for all of my different clients in one convenient space and send them invoices from the same area.

What do you dislike about FreshBooks?

I wish that the first tier of accounts was 10 contracts instead of 5.

What problems is FreshBooks solving and how is that benefiting you?

Freshbooks has helped me to easily keep tabs on every clients time that I spend.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
Jeremy N. avatar
Jeremy N.
President
Share
"FreshBooks Keeps Bookkeeping Fresh for Small Agencies"
What do you like best about FreshBooks?

It was helpful to get us up and running with an online estimating/invoicing solution.

What do you dislike about FreshBooks?

We outgrew it after a few years. That's all. Otherwise it was really a great system.

What problems is FreshBooks solving and how is that benefiting you?

Like I said before, it gave us the opportunity to turn to the cloud for our accounting setup.

Small Business (50 or fewer emp.)
Jan 15, 2023
 Source
Overall Rating:
5.0
JF
Joe F.
Creative Director
Share
"This is not QuickBooks..."
What do you like best about FreshBooks?

The best thing I like about Freshbooks, is that it is not QuickBooks.

What do you dislike about FreshBooks?

The invoice layouts are limited and could be better.

What problems is FreshBooks solving and how is that benefiting you?

I am able to invoice, track expenses, track time, organize by project, accept payments, manage accounting tasks, and reports.

Small Business (50 or fewer emp.)
Nov 20, 2022
 Source
Overall Rating:
5.0
KM
Khurram M.
Consultant
Share
"FreshBooks review"
What do you like best about FreshBooks?

Very flexible, simple navigation, easy to understand workflow, best for sending estimates and invoices. Excellent customer support as well.

What do you dislike about FreshBooks?

No built-in payroll module. In the US it integrates with external apps like Gusto and in Canada with the Payment Evolution.

What problems is FreshBooks solving and how is that benefiting you?

With its features like project creation, team collaboration, and time tracking it has increased the speed and visibility of the status of each project my team is working on. Clients can be billed accurately and auto-payment reminders can be set up as well.

Enterprise (> 1000 emp.)
Sep 11, 2022
 Source
Overall Rating:
5.0
Sonal D. avatar
Sonal D.
Project Manager
Share
"FreshBooks is the Jack-of-all-trades as it brings accounting, invoicing and billing under one roof."
What do you like best about FreshBooks?

Ability to create and manage customized invoices is what I like best about FreshBooks. FreshBooks integrates seamlessly with PayPal hence enhancing ease of accepting online payments. Expense tracking and managing is well done using this tool. Profit and loss reports can be generated quickly hence possible to know the status of our organization.

What do you dislike about FreshBooks?

FreshBooks makes accounting and bookkeeping activities to look more simple and I got nothing to comment as negative vibe.

What problems is FreshBooks solving and how is that benefiting you?

Bills can be processed and managed more efficiently with FreshBooks. It's simple to track and manage cash transactions with this tool.

Small Business (50 or fewer emp.)
Aug 31, 2022
 Source
Overall Rating:
5.0
LH
Lauren H.
O
Share
"Excellent Small Business Accounting and Invoicing Software"
What do you like best about FreshBooks?

I love the ease of use and the way all my clients are saved in Freshbooks. I've used it for over 10 years and have all my client data stored there. I frequently look back at my old billing history to see how I've changed my packages and pricing over the years. Saved items are also a huge help -- it's like a menu of services that are saved and can be reused on invoices over and over again, making sending a new proposal/invoice to a new client a cinch.

What do you dislike about FreshBooks?

There isn't much to dislike. They've added signatures for proposals, which saves me having to have a HelloSign or AdobeSign license. Their customer support is amazing.

What problems is FreshBooks solving and how is that benefiting you?

FB saves me so much time. I don't meddle with Excel spreadsheets and each quarter I download my profit and loss for my business financial manager. They use the numbers to calculate my self-employment taxes. It's a huge time savings and by the end of the year, I'm totally organized for tax season.

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