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Mailshake Sales Engagement Software logo
Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews: 4.7/5 — Highly Rated

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
Mailshake Categories on Findstack
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HubSpot Sales Hub
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Free plan available
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B or variant testing (e.g., subject lines, content)
A/B Testing
A/B testing of outreach / messaging
Account / sender management (multi-account)
Account warm-up features
AI assist in copywriting/personality of outreach
AI-powered personalization / message generation
AI voice / voicemail automation
Analytics and Reporting
Analytics / Reporting dashboards
Appointment Scheduling
Automated Dialing
Mailshake Media
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Mailshake Screenshots
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Disclaimer
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Last updated: October 30, 2026
Mailshake Sales Engagement Software logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Feb 18, 2022
 Source
Overall Rating:
5.0
Akram M. avatar
Akram M.
Sales Representative Emea
Share
"Mailshake is a very helpful tool for outbound marketing"
What do you like best about Mailshake?

it's now easy for our sales team to shoot out several outbound marketing campaigns at once

What do you dislike about Mailshake?

The platform is a little bit slow. It's not a big problem, but sometimes it's a pain in the ***

What problems is Mailshake solving and how is that benefiting you?

Mailshake helped us save a lot of time by the automated email sending

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
MS
Michael S.
Publicist
Share
"Amazing cold emailing software"
What do you like best about Mailshake?

The ease of use. It's just a very seamless experience. The dashboard is informative and all the buttons are where they need to be.

What do you dislike about Mailshake?

Sometimes Mailshake slows down or stops working. It can happen as often as once a day. It always goes away, but it's frustrating to have to stop what you are doing and focus on another project. To be clear, this doesn't happen nearly as often as it used to.

What problems is Mailshake solving and how is that benefiting you?

Mailshake allows me to send cold email blasts with ease. Before I was using a Google sheet tool called YAMM. It was clunky. Mailshake is the Mailchimp of cold emailing. The primary benefit is that it has made it far easier to scale my PR business. I can send cold emails to journalists en masse, track opens, send follow ups, and personalize the emails without hassle.

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
MD
Mark D.
Business Development Manager
Share
"Mailshake product review!"
What do you like best about Mailshake?

It's a very easy-to-use platform, step-by-step process. There are even youtube tutorials to help set up campaigns and navigate the use of the software. Support was very responsive within 24 hours. Accurate and very granular in setting up campaigns in Mailshake. I would highly recommend Mailshake to all sales organizations for their marketing and sales functions and needs.

What do you dislike about Mailshake?

There are different packages of Mailshake, I thought I would get all features with the basic tier. Not a deal-breaker, but something I didn't like about the subscription.

What problems is Mailshake solving and how is that benefiting you?

I am sending out multiple marketing and sales efforts to mass email prospects.

Mid Market (51-1000 emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
DD
Darko D.
Chief Operating Officer
Share
"Simple, effective sales engagement platform"
What do you like best about Mailshake?

Easy to set up and use. Lead cleaner functionality is a game-changer if you want to make sure your domain is healthy and optimize deliverability. The lead catcher is also a great feature that helps organize your prospecting pipeline. All of these features are great - however, the best thing about Mailshake is their team. Super supportive and knowledgeable. Live support and on-demand content.

What do you dislike about Mailshake?

The only thing we did not like was the dialer functionality - especially as it relates to reporting on the calls.

What problems is Mailshake solving and how is that benefiting you?

Generating qualified sales opportunities.

Small Business (50 or fewer emp.)
Feb 11, 2022
 Source
Overall Rating:
5.0
KM
Kevin M.
Ceo
Share
"Extremely satisfied"
What do you like best about Mailshake?

Love that I can send mass email campaigns through my G-Suite servers to avoid that spam-looking mail server email link. I was using a competitor service prior that was more expensive and had less features until I came across MailShake.

What do you dislike about Mailshake?

I really don't dislike anything about the service. One improvement that would be useful for me is if I could separate or choose which email becomes a lead while also stopping campaigns based on a different criteria. In other words, when a prospect replies, I want the campaign to stop. But, I don't consider them a real lead unless they click one of my offer links.

What problems is Mailshake solving and how is that benefiting you?

I can send mass emails that look and feel more personal. I can also send sequential campaigns but stop them midway if the prospect responds according to my parameters.

Small Business (50 or fewer emp.)
Feb 11, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mailshake is totally the way to go!"
What do you like best about Mailshake?

Eaze of us. Mailshake is user-friendly and efficient.

What do you dislike about Mailshake?

I've been using now for over a year and have really found no gliches.

What problems is Mailshake solving and how is that benefiting you?

Messaging along multiple veins, to thousands of oif recipients.

Small Business (50 or fewer emp.)
Jan 26, 2022
 Source
Overall Rating:
5.0
YM
Yohann M.
Ceo
Share
"Great lead generation tool for business"
What do you like best about Mailshake?

I liked the easy-to-use UX, the new warmup email feature, and ... it just works great! Great customer service as well.

What do you dislike about Mailshake?

pricing could be lowered a little bit...

What problems is Mailshake solving and how is that benefiting you?

It generates leads on a daily basis with minimal efforts

Small Business (50 or fewer emp.)
Jan 25, 2022
 Source
Overall Rating:
5.0
RR
Ruben R.
Owner / Marketing Agent
Share
"Mailshake making the difference."
What do you like best about Mailshake?

Mailshake's setup process is easy and works very well. The service response also is a plus!

What do you dislike about Mailshake?

I have no dislikes! I am a new customer.

What problems is Mailshake solving and how is that benefiting you?

The mass email process and the delivery point really works well from Mailshake. The control factor is needed.

Small Business (50 or fewer emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
PL
Patrice L.
Influencer Marketing Manager
Share
"As my fiirst time using this TYPE of email marketing software, I hit a jackpot with Mailshake!"
What do you like best about Mailshake?

Fast delivery of emails with no spam signs whatsoever and the Mailshake support is also really good and efficient. Mailshake does not fulfill all email marketing possble needs, but for what it does, it does it the best!!

What do you dislike about Mailshake?

Not sure i really like the way the stats are portrayed in general. Also, the follow ups are strickly and by default sent to people who have not REPLIED to the email, giving me no option to choose otherwise, like only to those who did not OPEN the email for example.

What problems is Mailshake solving and how is that benefiting you?

Quick and efficient mass email to hundreds of people without hassle and complications. We've had issues with deliverability at some point but these were fixed with the help of mailshake's support.

Small Business (50 or fewer emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
SB
Stretton B.
Learning Architect
Share
"Mailshake was the best tool for email campaigns"
What do you like best about Mailshake?

It was super easy to start campaigns, add prospects, manage our lists, process prospects through to leads and take action in terms of 'unsubscribe', etc. We used a few other tools, and Mailshake was far superior. The reporting and graphs, etc were also very helpful.

What do you dislike about Mailshake?

We were using it during the introduction of version 2.0 and found it to be a bit buggy in the beginning, so toggled back to 1.0 for a while, but it improved very quickly.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helped us reach a wider audience and, therefore, provide our clients with a wider pool of potential clients. We have been able to save time due to its ease-of-use.

Small Business (50 or fewer emp.)
Jan 23, 2022
 Source
Overall Rating:
5.0
MR
Manny R.
Owner
Share
"Great for Outreach"
What do you like best about Mailshake?

It was so simple to use. Was able to figure out how to use it correctly in a matter of a few minutes. Everything was self explanatory.

What do you dislike about Mailshake?

I think the price should be less $34.99 price range would be great.

What problems is Mailshake solving and how is that benefiting you?

Email outreach. Saving a lot of time using this service than doing it manually.

Small Business (50 or fewer emp.)
Jan 20, 2022
 Source
Overall Rating:
5.0
BW
Ben W.
Owner
Share
"Very Pleased!"
What do you like best about Mailshake?

It's super simple to use and I had no issues setting up my campaign. It's super easy to create your sequence, add recipients, and schedule the campaign. I didn't know how many to send out in a day, but their blog/help center has so much information, so it was conducive.

What do you dislike about Mailshake?

There's not anything I dislike about it. I had an issue not too long ago, but I reached out to customer support, and they were super helpful. Fixed my problem and got back to me promptly.

What problems is Mailshake solving and how is that benefiting you?

We have sales going on in the background, and we're able to get in front of more people than simply just cold calling.

Mid Market (51-1000 emp.)
Jan 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very convenient and useful."
What do you like best about Mailshake?

Track who has opened the messages and when.

What do you dislike about Mailshake?

Not able to send a test email to check for mistakes.

What problems is Mailshake solving and how is that benefiting you?

It is a great way to stay connected to prospects.

Small Business (50 or fewer emp.)
Jan 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool to add to your martech stack 👍🏼"
What do you like best about Mailshake?

The simple onboarding process makes it a breeze, plus it's straightforward to set up & begin using. The LeadCatcher is fantastic.

What do you dislike about Mailshake?

Version 2.0 took a while to get used to - a few features have moved around but once familiarised, it's intuitive.

What problems is Mailshake solving and how is that benefiting you?

Outbound marketing made easy! Easy to set up, easy to scale, easy to engage & easy to grow!

Small Business (50 or fewer emp.)
Jan 17, 2022
 Source
Overall Rating:
5.0
Darren K. avatar
Darren K.
Chief Rainmaker
Share
"LOVE me some Mailshake..."
What do you like best about Mailshake?

Ease of use and reliability - Training is second to NONE

What do you dislike about Mailshake?

I don't think anything - what can I say I love this product

What problems is Mailshake solving and how is that benefiting you?

Set and forget service - even offers a FREE email warmup service...who does that?

Small Business (50 or fewer emp.)
Dec 03, 2021
 Source
Overall Rating:
5.0
Jan K. avatar
Jan K.
Head Of Growth
Share
"The easiest to use tool for email outreach"
What do you like best about Mailshake?

Mailshake to me stands out with its simple user interface. It's super clean and easy to orient yourself there. Before learning about Mailshake I struggled with using all the other tools.

What do you dislike about Mailshake?

Can't really think of anything I don't like about Mailshake. Support is good, there are no bugs. Actually, I have very little need for support. Maybe the only thing is that it's not so cheap as it used to be. But for me, that is totally understandable as the value is there.

What problems is Mailshake solving and how is that benefiting you?

I used Mailshake for cold email outreach with some of my previous projects and currently, we use it in our SaaS company for guest post outreach, link building, and partnership outreach.

Small Business (50 or fewer emp.)
Nov 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mailshake had everything I needed in one, simple, intuitive platform."
What do you like best about Mailshake?

I like that the platform includes integrations and features that prevent me from having to go elsewhere to complete the campaign. For example, they have a list cleaning feature, sequences, email copy critiques,etc.

What do you dislike about Mailshake?

I dislike the way the platform organizes contacts and leads. I would prefer individual lists of prospects as opposed to one mixed database, as I tend to upload new lists with exisiting contacts and that can get messy.

What problems is Mailshake solving and how is that benefiting you?

The ability to set up, run, and monitor my campaign all in one platform. The data reporting is what I appreciate the most, thoroughly showing the performance of campaigns between any time period.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great email sending software!"
What do you like best about Mailshake?

The ease of the interface, and the way you can integrate with Zapier to other CRM's

What do you dislike about Mailshake?

That they don't have a clear affiliate program for me to promote to other people!

What problems is Mailshake solving and how is that benefiting you?

Huge benefit reaching out to people in a certain niche, and personalizing all my emails to them.

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
5.0
Emilea B. avatar
Emilea B.
Director Of Marketing
Share
"Within two months, Mailshake paid for itself."
What do you like best about Mailshake?

Mailshake's customizable scheduling options and in-editor suggestions (which populate while you draft your emails) are the perfect one-two punch for crafting effective cold outreach campaigns for our organization.

What do you dislike about Mailshake?

Managing prospect lists for each campaign after they launch can be a bit cumbersome. It would be great if more information was populated for each prospect based on the data you imported. Currently, you only see basic information for each prospect, regardless of how much data you imported.

What problems is Mailshake solving and how is that benefiting you?

Being able to mass email prospects through Mailshake has enabled us to protect the IP address of our mass emailing client, which we use to send out our member publications. Within two months of utilizing Mailshake, it had paid for itself twice over with the revenue it produced for us.

Small Business (50 or fewer emp.)
Nov 12, 2021
 Source
Overall Rating:
5.0
Eb A. avatar
Eb A.
Email Marketing Strategist & Copywriter
Share
"premium cold email sending tool"
What do you like best about Mailshake?

you can start a precise cold email campaign in minutes. most other cold email sending tools i've used make you spend up to an hour or more learning the ropes and setting up the software and campaigns before going live the first time.

What do you dislike about Mailshake?

it's really hard to think of anything i dislike about mailshake apart from price.

What problems is Mailshake solving and how is that benefiting you?

I use it to automate cold email campaigns in a highly efficient manner and I've lost count of the meetings booked which lead to closed deals

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The number one tool thats helped my business grow"
What do you like best about Mailshake?

Easy to use and customizable -- I love the available features and the dedicated team that helps me anytime I have a question. They do a fantastic job at displaying what campaigns are running and who the recipients are and give you complete control.

What do you dislike about Mailshake?

In comparison to other tools - I have not found another product that has the biggest bang for your buck with comparable features. I have been using Mailshake for years.

What problems is Mailshake solving and how is that benefiting you?

I am a one-person show, so definitely having Mailshake reach out to my clients for me and touch in with them makes all the difference when it comes to checking in and communication.

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Outreach Tool"
What do you like best about Mailshake?

I really enjoy the efficiency of cold outreach mailshake provides. The automated follow ups, emails tracking, and even the ability to track unsubscribes is useful.

What do you dislike about Mailshake?

I think the price is a little steep, and I wish there were pre-loaded email templates that were industry-specific. It would also be nice if they partnered with zoom info or rocket reach.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is solving my cold outreach problems. The warm up your email tool kept google sending all my emails to spam. Also since the system tracks un-subscribes, it keeps me from sending unwanted emails.

Small Business (50 or fewer emp.)
Nov 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent cold outreach"
What do you like best about Mailshake?

Being able to reach a lot of people with cold outreach

What do you dislike about Mailshake?

I would like it if it was a little cheaper

What problems is Mailshake solving and how is that benefiting you?

Being able to track unsubscribed and being able to tactfully market to a large audience

Small Business (50 or fewer emp.)
Nov 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing customer support and smooth process"
What do you like best about Mailshake?

When I had certain issues, the mailshake customer support definitely helped instantly instead of taking a few days to get back. I also enjoy how smooth it is in sending out emails. Even a grandma can use it haha !

What do you dislike about Mailshake?

Nothing honestly, been very an amazing experience thus far.

What problems is Mailshake solving and how is that benefiting you?

Acquiring new clients for my business and mailshake has helped a ton with tips and tricks.

Small Business (50 or fewer emp.)
Oct 18, 2021
 Source
Overall Rating:
5.0
BC
Barbara C.
Ceo
Share
"Excellent customer support"
What do you like best about Mailshake?

They have a comprehensive onboarding and then twice weekly group session you can jump on to ask any burning question and get answers instantly.

What do you dislike about Mailshake?

Sometimes their email customer support can be slow. Can sometimes take all day or into the next day to get an answer, which is why I just plan to jump into the group sessions.

What problems is Mailshake solving and how is that benefiting you?

email automation. Cloning myself. That's what mailshake does and the integration with hubspot is well done.

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
5.0
Joey S. avatar
Joey S.
Director Of Marketing Operations
Share
"Mailshake is the rock for our sales team"
What do you like best about Mailshake?

I love the simplicity and functionality of the tool. The ability to move all data through campaigns and into tasks is amazing - super easy to use.

What do you dislike about Mailshake?

I don't love the customer support process.

What problems is Mailshake solving and how is that benefiting you?

We have made this the home for many of our sales representatives' daily activities and it's an easy way to stay on top of everything. Keeping everything in one place is necessary for newer sales reps.

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
SW
Shaun W.
Partner
Share
"Great tool, intuitive to use"
What do you like best about Mailshake?

Very easy to use and get up and running with campaigns

What do you dislike about Mailshake?

Might be on the pricey side for some. Not terrible, but the ease of use is worth it.

What problems is Mailshake solving and how is that benefiting you?

Email out reach to prospects

Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mailshake Rocks!"
What do you like best about Mailshake?

Mailshake makes it easy to set up campaigns and utilize analytics to gauge effectiveness.

What do you dislike about Mailshake?

There's nothing I truly dislike. It would be nice to be able to export emails into our CRM easier/cleaner.

What problems is Mailshake solving and how is that benefiting you?

Mailshake has boosted our cold email outreach efforts. We appreciate the analytics, so we know who to focus on and who to let go.

Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
KC
Kellé C.
Content Writer/Strategist
Share
"Mailshake reliably guides you through the email marketing campaign process"
What do you like best about Mailshake?

I love the fact the software "cleans" the email addresses of the prospects that I import so that there's less risk of me using "funky" addresses and possibly being considered a spammer by my email service provider. I also appreciate the support I receive in managing email campaigns. E.g. the software stops sending automated emails to people who reply to my campaign because those replies will need a personalized response to whatever was stated or asked. Beyond that, I love the library of video tutorials. They helped me become a much better email marketer. I've even subscribed to Mailshake's YouTube channel.

What do you dislike about Mailshake?

I initially struggled with changing the days and times that emails went out. But Mailshake's customer support helped me out, and it's gotten much easier (I may be mored used to the system).

What problems is Mailshake solving and how is that benefiting you?

I didn't really know anything about the principles of email marketing. Between the automated guidance provided by the system and the tutorials, I am much savvier, and I've enjoyed email open rates that are way above the average across industries.

Mid Market (51-1000 emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Turn Cold leads into warm prospects"
What do you like best about Mailshake?

The automation and content provided me with the tools and resources to get my campaigns up and running quickly and effectively.

What do you dislike about Mailshake?

More content geared to insurance sales professionals.

What problems is Mailshake solving and how is that benefiting you?

I am spending less time with tedious manual outreach by automating my outreach campaigns.