Mailshake Reviews: 4.7/5 — Highly Rated

Easy to use. They have a great interface.

We like everything about Mailshake. Great support too.

It allows us to easily and smartly conduct email blasts that are professional.

I was floored by the amazing customer service I received. As opposed to other companies that keep tossing faq docs over as their way to "help ", Andrea from Mailshake was incredibly helpful and I'll definitely recommend them to anyone in need of their services. Thank you Andrea!!

I cannot think of anything. The experience has been above expectations.

I am using it to warm my email account to be able to send out email outreach.

Super easy to use, I'm new to all this cold calling/emailing process, and Mailshake is a super easy tool that has allowed me to be more productive and focus on the leads that need more attention. It is my everyday tool for achieving the results I seek. For my is super usefull the recording option, when you need to go back and seek fir specific information.

I've had some connectivity issues, which is why some of my calls did not have the best quality

Connecting with my prospects remotely allows me to talk to the most people I can in a day. Additionally, I conduct call reviews for feedback and engage in role-playing sessions with my coach.

We have been using Mailshake since 2017, and best thing about this is 100% assurance that, our emails are landed in focussed inbox of recipients. The entire application is very user friendly, and we found the email personalization and composing options could be done at ease. Preparing reports and statistics is another major part which Mailshake makes our life easy, by quick export of records, campaign-wise. Overall, it's a cost-effective, simple, feature-rich tool for our email marketing.

We haven't faced any critical issues with Mailshake till date, and their team have provided excellent customer services whenever necessary.

Mailshake helps us to deliver email campaigns from our multiple mailboxes for marketing and sales purposes. It is having the maximum sending quota, based on our experience with different sending partners, and deliverability rates as well.

From the platform to the customer service behind Mailshake, I can't say enough good things. The staff is extremely helpful and responsive to any questions and issues. They make sure once you sign up that you get the proper training to get the most out of your time. The onboarding is very thorough and helpful in ensuring you fully understand the tools provided to maximize your efforts. The tracking features to see when a lead opens and email, what links they click and when they click it are extremely helpful in determining who is a good lead from your campaign. Given the opportunity, I would certainly sign up again.

There is nothing major that I dislike about Mailshake. I would have to really nitpick a feature, but nothing comes to mind while writing this after 6 months of use.

Mailshake helps us maximize our outreach to turn cold leads into warm leads and then customers.

Mailshake is very intuitive and Andrew was knowledgeable and a massive help in getting us set up. I would highly recommend Mailshake to colleagues.

I haven't found anything that I dislike about this product.

Mailshake is helping us find leads.

Mailshake is very easy to use and intuitive. It makes email outreach, prospecting and other marketing tactics very straightforward. I used it every single day.

I wish it allowed free trials of products. I wound up purchasing one product that I don't use because I wasn't able to get a clear understanding of the offering before I purchased and no refund was possible.

I used Mailshake to write and automate outbound email campaigns for lead generation.

Mailshake is the solution we needed a year ago. We have been trying to run our cold outreach program through Gmail and it has been a nightmare. We were piecing together software, fighting spam flagging, and juggling multiple accounts. It's been expensive and a lot of work for everyone. Mailshake may not offer a trial or a monthly subscription, which was our primary issue. But after reviewing the cost and results for others, it is less expensive than our current setup that was hanging on by a thread. The Mailshake team was great about giving a demo (no other solutions would), and providing us with a very knowledgable account rep. Out of 5+ other solutions we looked into, only one other allowed us to even contact them prior to purchasing, and their sales demo was essentially a pre-recorded lifeless webinar. We're excited to get our campaign fully rolled out.

Like many have said, the lack of a trial or a monthly subscription. We understand this is difficult as this sort of solution requires a lot of time to become effective. But again, after realizing that competitors wouldn't even take 15 minutes to discuss their software, we didn't mind paying up front for a year.

Reaching out to old customers and targeted leads has proven difficult. It's been an organizational nightmare to get emails out, keep spam metrics optimal, and also to arrange for calls to warm leads. Not to mention managing a large list of contacts. Mailshake has addressed all of these in a well formed package.

It is so simple to navigate and integrate documents into it. I appreciate the customer service as well, one day I had an issue dialing but it was totally on me. They resolved it without making me for silly for my mistake. Also, love the automatic recording of my calls.

That I can't extract my notes into my CRM.

Tracking my calling, letting me know which leads are warm, hot, cold. Recording my dials. Making it easy to go from call to call. Adding scripts to drip campaign.

The client success team is always available to support when I need

I'm based in Australia and the fees are very high due to currency exchange. Not Mailshake issue but does make adding more email accounts difficult and limits the amount I can do

It solve the follow up and sequencing issue really well and allows me to manage multiple accounts

We can do a lot of outreach and customize each prospect. It also tells us when there are issues and what we need to solve them. The customer support is amazing as well. They are very helpful.

I do wish they'd implement a priority/ratio system for initial outreach vs followups.

Mailshake helps us reach out to the leads we need for our clients to progress further in their job search.

It gets the job done! • I like setting up campaigns and sending cold email outreach and this is a straightforward tool to help you with that. • What I really appreciate is how quick their customer support is!

• Sometimes there are a little bugs but nothing too problematic •  A little concerned about privacy because they can access everything

• cold email outreach automation

It is intuitive and appears an excellent fit for my needs.

The technical side of the onboarding would have been difficult to do without support.

Email rejects and bouncebacks.

I'm a huge fan of simplicity. And I'm a bigger fan of software products that work as the training leads you to believe. Mailshake is just that. It's very easy to create, manage and execute campaigns. They have tools to help ensure email deliverability. The people are the best part - my customer success contact is top-notch. I wholeheartedly recommend.

Can't think of anything off the top of my head.

Initial cold outreach Warming cold leads

There are too many cool features in Mailshake to like one the most. However, I like that I manually enter a contact in a campaign, and the email goes out directly. I also appreciate that we can create many segments in the campaign and send them for a long time.

The new contact data quality was poor and incomplete, but I do not know what it is today. This could be better by acquiring a clean and correct database from a third party.

Mailshake is sending emails to prospective clients, and I am receiving good feedback. I am very productive now after I discovered Mailshake. My business performance has increased, and my business has a new lease on life.

Mailshake offers a super straightforward and simple user interface that takes minutes to learn. Its practical dashboard and analytics system allow my team to create a new campaign in no time and track results with in-depth insights.

We haven't noticed any drawbacks after launching thousands of campaigns.

We use Mailshake to run mass email campaigns to promote our services and offers daily. We've started with manual mailing, and now Mailshake saves us hours by automating the process from A to Z.

Mailshake's ease of use is a game changer. The platform provides a great way to reach out to potential clients and provides you with the right insights on each of them.

They are adding new feature which is great, but it would be better if users could understand what's the value added of each feature before upgrading.

We have been able to massively email prospects and increase qualified leads.

The best part of Mailshake is the ability to easily change and personalize subject lines. i use it weekly to communicate with customers and leads. It's easy to upload a CVS and customize a series of emails. I've been using Mailshake for over four years and recommend to my authors.

The ability to attach a pdf. now I need to make it a download from our site. It's the only negative.

Being able to communicate with great personalization. Also, I save templates and make my life so easy.

Mailshake saves me time from having to email my potential customers individually.

When creating a template for a campaign, the inserts can be a little difficult. That is because there are two separate places to insert custom text for the title and the body.

Time management. Mailshake saves me time from emailing all of my potential customers individually. This makes me much more productive throughout the day and I am able to complete my opportunities faster.

I love how easy it is to create email chains and implement campaigns within minutes.

Wish there was more actionable things to do with leads from lead catcher.

It is helping us reach customers that have never heard of our company.

Automated marketing and set it and forget it model

Nothing so far. I have been pleased with the general set up

Automated email marketing

Campaigns are easy to do and once the emails are in place, leads start coming in!

The AI writing tool is not very good, Shakespeare doesn't work like Reply Io so you can see the probabilities of getting an email opened.

Helping us send automated sequences without having do it manually!

The onboarding process has been very smooth, and the customer service has been exceptional.

I'm just getting started, so I don't have any dislikes so far.

Helping us to find new prospects and send email marketing campaigns with a great deliverability rate.

Instant answers and help from both sales and support. The product does everything I need it to do, but enough can't be said about their responsiveness!

Not. One. Thing. I would recommend this to every sales professional that has to prospect.

It gives me massive reach and allows me to prospect for business passively I would otherwise never be in touch with.

Fast launch to start reaching thousands of potential new clients via cold email campaign.

Nothing. It does exactly what it claims.

Our new domain required fast warm-up, and Mailshake enabled us to reach thousands of new customers within weeks and tens of thousands within months.

It's dashboard is intuitive and every feature works so well. I've been using it for 6 years with two different businesses as a sales leader. I also recommend it for both companies that I advise. If you need hand holding, their account managers are superstars

There are two "settings" buttons that I always forget.

I need to write email outreach that looks personalized. Mailshake is the most authentic email campaign automation tool on the market.

The customer service is always patient and answers all my questions.

There is no a phone number that I can ask for support. Since I am in Aisa, I have to always wait for a day to get the answer.

Almost all the problems,, from setting up the account, email follow up training, how to organize the prospects etc. There is always something new to learn.

Simple to use interface. It took no time to learn and I was up and running in a matter of minutes.

None really - I wish it had integrations with sales navigator and more prospecting tools

Allows me to have deep email sequences and real data around them. The ease of use for prospecting and lead gen is incredible.

I've been using Mailshake for 2+ years and overall have had a great experience. The Hubspot and Slack integrations are A+, UI is great!

They do require a yearly subscription, which isn't an issue for me however, some companies may not be ready to commit for a full year.

I use Mailshake to generate leads for my business.

The service is the best and far better than what we experienced with other email automation vendors. The platform is easy to use and easy to set up. The reporting is good.

There are features we hope MailShake will add one day that some competitors have. However, overall it is a powerful solution and best bang for the buck as they say.

They provide the best-in-class email automation capabilities for our clients.