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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What Mailshake is best for?
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 28, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Aug 25, 2021
 Source
Overall Rating:
5.0
MY
Michael Y.
Vice President Of Marketing
Share
"You need Mailshake in your stack!"
What do you like best about Mailshake?

Mailshake makes it easy to launch email campaigns at scale. Everything is where you'd expect it to be and it only takes a few minutes to get your first campaign sent.

What do you dislike about Mailshake?

It'd be great if there were native integrations with other CRM tools to keep databases synced. There are Zapier recipes you can create, but I prefer to have them in-app.

What problems is Mailshake solving and how is that benefiting you?

We needed to execute cold email campaigns at scale with follow-ups. Our current ESP doesn't have this functionality, so we needed to seek out a solution.

Small Business (50 or fewer emp.)
Jul 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple but Powerful Easy to use but Complete"
What do you like best about Mailshake?

I like that I could learn how to use the program quickly. It doesn't take a long time to learn how to use Mailshake, and it is easy to get going in Mailshake.

What do you dislike about Mailshake?

I dislike that I didn't find this sooner. I can't think of anything that I dislike about Mailshake. It takes my email campaigns and runs them flawlessly. If there was one request, that would be to have an app that I can put on my phone to see how my campaigns are performing.

What problems is Mailshake solving and how is that benefiting you?

The benefits are that I can create a campaign and implement it without having to use an outside agency. The feedback I get on the emails sent is extremely important to our organization.

Small Business (50 or fewer emp.)
Jun 30, 2021
 Source
Overall Rating:
5.0
SE
Sa E.
Ceo
Share
"Great for simple emails and bulk outreach"
What do you like best about Mailshake?

The ability to reach out via email in bulk and the text replacement options for when you don't have a specific field.

What do you dislike about Mailshake?

I wish I could organize my campaigns a bit better.

What problems is Mailshake solving and how is that benefiting you?

Mailshake allows me to do a ton of solid outreach, fast, all while giving super-strong suggestions on how to make sure you don't get a spam alert on your email.

Small Business (50 or fewer emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helped us tremendously!"
What do you like best about Mailshake?

It is easy to use, functional, and highly effective for mass outreach.

What do you dislike about Mailshake?

There's nothing really that I dislike. It serves it's purpose for us well.

What problems is Mailshake solving and how is that benefiting you?

We currently don't have any problems with Mailshake. It helps our outreach campaigns go very well since it automatically cleans up our lists and removes duplicate email addresses for us. No need for Excel databases to keep track of duplicates!

Small Business (50 or fewer emp.)
Jun 15, 2021
 Source
Overall Rating:
5.0
Zachary V. avatar
Zachary V.
Sales Development Representative
Share
"This is my favorite tool out of all the lead gen tools I use!"
What do you like best about Mailshake?

Mailshake makes sending emails that generate meetings easier than any other product out there.

What do you dislike about Mailshake?

Nothing. Maybe list cleaning could be a little quicker, maybe it could automatically integrate with every CRM all customers use, but I don't believe that's even possible.

What problems is Mailshake solving and how is that benefiting you?

I am solving the problem of following up with customers without any action from me. I am solving the problem of ANYTHING that would get in the way of quick outreach. I am also receiving benefits in the way of dashboards that track all sorts of data so that I can do process improvement on my outreach.

Small Business (50 or fewer emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
Ingenium B. avatar
Ingenium B.
Director Of Marketing Services
Share
"Send marketing email drips to cold contacts without getting into trouble"
What do you like best about Mailshake?

1. Mailshake allows you to easily connect a Gmail, Outlook, or Ionos email account to send email drips and receive replies. 2. There is a built-in email address cleaning tool, a wizard to guide you through creating emails that won't get caught in spam or promotion filters, 3. You can enabled a rulem to stop sending a drip sequence once a contact replies. 4. The scheduling tool enables you to define the days, hours, and time zone for sending. 5. Support is very responsive.

What do you dislike about Mailshake?

There are a few settings that are difficult to find, such as the signature block.

What problems is Mailshake solving and how is that benefiting you?

As a marketer, many of my clients have an email platform such as MailChimp, HubSpot, etc. These platforms don't allow uploading and sending emails to cold contacts, i.e., those who have not opted to receive emails. Mailshake is an inexpensive tool to send emails to purchased contact lists to begin conversations with prospective leads.

Small Business (50 or fewer emp.)
May 25, 2021
 Source
Overall Rating:
5.0
Felipe R. avatar
Felipe R.
Ceo
Share
"Fantástico! Mailshake foi uma grata surpresa para nós."
What do you like best about Mailshake?

A simplicidade é o que mais chama atenção. Menos é mais! 1) Ferramenta objetiva em geração de resultados; 2) Calendários funcionam perfeitamente; 3) Adaptabilidade; 4) Atendimento de seus desenvolvedores, e supoporte são espetaculares; 5) Recomendo fortemente o Mailshake para usuários brasileiros, inclusive, já demonstrei a ferramenta para vários amigos empresários; 6) Empatia. Passamos por momentos difíceis no Brasil com a instabilidade da moeda e COVID19 e o time da Mailshake colocou-se em nosso lugar. Considerou descontos para nos apoiarem e em contrapartida crescemos a quantidade de usuários significativamente. 7) Agilidade em resolucionar problemas; 8) Boa capacidade de integrações e ferramentas que auxiliam a isso, como por exemplo, Zapier; Sou fã declarado do Mailshake. Visto a camisa e recomendo!

What do you dislike about Mailshake?

Como toda ferramenta, o Mailshake é passível de melhorias e atualizações, no entanto estão no caminho certo, como por exemplo: 1) Reports podem ser melhorados; 2) Adequação/maior flexibilidade de calendários de disparos; 3) Colocar +1 conta para fazer disparos em uma mesma campanha; 4) A versão 2.0 que foi ao ar não contempla em envio de e-mails manuais a opção de Templates prontos. Desta forma nosso time ainda não utiliza a nova versão do Mailshake 2.0.

What problems is Mailshake solving and how is that benefiting you?

A prospecção com cold mail de uma forma otimizada e de fácil operação. Estamos tento um retorno muito positivo em nossas campanhas.

Small Business (50 or fewer emp.)
Apr 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I Love Mailshake! By far the easiest tool to use out there"
What do you like best about Mailshake?

- Ease of use - Allows creating a true multi-channel sequence, very easy to manage - Easy to get organized with the labels - Great Support team backed by amazing Devs and management - Lead Catcher is awesome - it helps not to lose track of leads - I love being able to create all sorts of personalization - It's easy to get all sorts of reports either by downloading data per recipient or message sent or by creating Zapier integrations. - Very easy to integrate with other apps through Zapier.

What do you dislike about Mailshake?

- The List Cleaning feature on 2.0 is confusing - can't see the credits - I'd love to see better integration with LinkedIn for: 1 - Automating tasks 2 - LinkedIn Lead Gen Chrome Extension

What problems is Mailshake solving and how is that benefiting you?

I use Mailshake to send Outbound Marketing campaigns for my clients, prospecting on the B2B level. With Mailshake, it's easy to compare metrics to make data-backed decisions and changes. Their support experts are also amazing at identifying problems and solutions to deliverability issues.

Small Business (50 or fewer emp.)
Apr 12, 2021
 Source
Overall Rating:
5.0
David J. F. avatar
David J. F.
Youth Motivational Speaker
Share
"A Non-Techy That Loves Mailshake"
What do you like best about Mailshake?

I love the simplicity of the system especially the templates.

What do you dislike about Mailshake?

Nothing...all items work for my business needs.

What problems is Mailshake solving and how is that benefiting you?

Mailshake saves me a tremendous amount of time and frees me up to do creative things.

Small Business (50 or fewer emp.)
Apr 06, 2021
 Source
Overall Rating:
5.0
RR
Rodrigo R.
Marketing Consultant
Share
"Adjustable"
What do you like best about Mailshake?

The customer support holds your hand, if you ask, and walks you through all aspects of the software. The experiance is unlike other softwares for myself most because of this reason. There's a group a people who are good at what they do and it shows. I have a better experiance using MS with Google Chrome than Safari and when I told them I had any issue, they immidiantly responded. The software is heavy but the team is so welcoming it's hard not to like them.

What do you dislike about Mailshake?

The software is heavy but the way you use it depends on what your doing and the non sexy act of scrubbing the lists of leads is made easy because of the videos you have to introduce you to list scrubbing. There's a clear aim from the developers to create a culture around their software and all things considered they make it so you feel like your a part of the other people using MS and when your scrubbing lists that's a very good thing.

What problems is Mailshake solving and how is that benefiting you?

I'm leaving LL behind. The way we send outreach to SEO Firms is made in a way where we don't mess it up. The macbook pro is the only thing on my desk in an otherwise empty room with the list of leads scrubbed and popped open. It's hard not to succeed. The metrics are good but above our heads at this moment, right now it's more of a have everything in one place kind of thing and MS gives us that.