Pipedrive Reviews & Product Details

The best feature is the simplicity right "out of the box" and overall customizability of the platform. It's ability to interface so many different platforms to make the whole pipeline matriculation process is handled with incredible ease. Customer service is responsive and is handled primarily through email, but Pipedrive is very accommodating and willing to create a deal that will truly present value.

The only critique I really have is that you cannot remove default fields that are prebuilt into a profile. Some are not useful to our overarching purposes and really can be overlooked, but if that aspect was customizable it would really improve the overall experience.

It is managing the sheer volume of applicants that we are tracking towards a successful closing from a recruiting perspective.

I like that all of my prospect are in the correct time timeline and help to get best follow up

anything, I would say that everthng is perfect

whe I add new client is easy and friendly, I can share my work with my teammembers

the notes and follow up sections and the business card scanner integration

would like the mobile section to be slightly more robust

record keeping and organization

We have been using Pipedrive as our CRM for only a couple of months now and we are all loving it. It was easy to implement and it's easy to use. Pipedrive is intuitive and doesn't have dozens of screens you don't need like other bloated CRMs. We are trying out new features and apps weekly and so far it has been a time saver and is allowing us to do a better job of managing our contacts and sales funnels. Each time I have had a question customer service has been fantastic.

Nothing yet! We've had some questions as we set things up but nothing that I dislike at all.

Managing and track both our teams, their contacts, sales funnel and our clients as a whole.

It is allowing me to customize CRM to fit my specific sales process, which is a best feature for me.

There is nothing to be dislike yet as I am getting benefits of using it.

Earlier I have insufficient sales process and it was not easy to manage everything with the Excel so Pipedrive is helping me to fulfill my sales processes.

Visual Sales Pipeline: Pipedrive provides a visual representation of the sales pipeline that allows users to easily see the status of each deal and prioritize their sales efforts accordingly. Customizable Sales Process: The software allows users to customize their sales process to match their specific business needs and sales workflow. Sales Reporting: Pipedrive provides detailed sales reports and analytics that allow users to gain insights into their sales performance and identify areas for improvement. Integration: Pipedrive integrates with a wide range of third-party tools and applications, including email clients, calendars, and marketing automation software. Mobile App: The Pipedrive mobile app allows users to access their sales pipeline and manage their deals on the go, making it easier to stay on top of their sales efforts.

Steep Learning Curve: Users may find the software complex and difficult to learn, especially if they are not familiar with sales management software. Limited Customization: While Pipedrive offers some customization options, users may find that they are limited in terms of branding and design.

Lack of visibility: Pipedrive provides a visual representation of the sales pipeline, allowing users to easily see the status of each deal and prioritize their sales efforts accordingly. Inefficient sales processes: Pipedrive allows users to customize their sales process to match their specific business needs and sales workflow, making it easier to streamline and automate tasks. Poor communication: Pipedrive's integration with third-party tools and applications, including email clients and calendars, can help improve communication and collaboration among sales teams. Ineffective reporting: Pipedrive's detailed sales reports and analytics can help users gain insights into their sales performance and identify areas for improvement.

Having the information available, in a history format (notes, emails, calls, etc.). I don't need to remember stuff, when somebody calls, I can go to Pipedrive and see in seconds where that deal is at, the latest interactions. Setting up reminders & followups, reserving time directly on my calendar. Seeing what other team members are doing, reports on the operation.

Automatic minimization of itens/Notes/pics in the history of a deal.

Management of contacts, all information is kept in Pipedrive. Pipeline of deals, all data related to specific deals is kept in the same platform, in an easy to access and easy to share between teammembers or when somebody leaves the team. Scehduling activities and not leaving contacts unanswered.

how clear and easy it is to use, easy to add new functions

nothing, it is very simple and quick to use

Keeping all the date which is easily shared between all the team members

Everything in one place about customers, organisations and timeline of what has been happening with the account. Everything is time stamped so easy to check back on what has been done when. Rollout to the team was quick and easy, with good customer support and really easy to integrate with current systems. We use this every day across the team, for all our quotes and follow ups every week. There's lots of features to integrate with systems we already use, and the potential for customisation is huge.

Personally, there needs to be some more variation in the animations when a deal is won! Other than that, it's a great system.

We use Pipedrive to organise our quotes and pipeline - some things that make it great is easy to track and schedule follow ups, easy to see overall pipeline value and each stage value, and the different stages make it easy to see what is going to be an order soon.

My favourite thing about pipedrive is being able to have everything in one place I can set activities against my deals and tasks on other employees ! that i can make my own filters on my deals page so i can see what stages my current deals are at

To be fair there isnt much i dislike about pipedrive! it would be nice to be able to tag people in acitivities where i've made a call instead of then having to write a note to say read my previous call activity

It is helping with time management which enables me to make the most of my time and plan my activites ahead