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WP Engine Reviews & Product Details
WP Engine is the go-to name for hassle-free, WordPress hosting. It provides companies across different platforms the flexibility, agility, and intelligence to drive their businesses forward. Offering multiple integrations, it supports organizational growth and scalability and is trusted by over 120,000 users across 150 countries around the world. It also offers premium managed hosting services at accessible price points.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
WP Engine Pros and Cons
- Impressive page speeds
- Extensive support–reliable phone support and access to tutorials and how-tos
- Great backup and version control features
- Easy to use team mamangement tools
- LImited to WordPress users
- Has visitor limits
Compare WP Engine with other popular tools in the same category.
WP Engine is very fast hosting - and that was our #1 want from a host, but because they are a WordPress exclusive host they are very fast. That is the only thing they do. That said, they are on top of all of the security concerns that impacts WordPress. Their backups are fantastic, they warn us of any plugins that have a vulnerability, etc.
Honestly there isn't much that I dislike - it's maybe a little spendy, but it's great. I wish I could host simple HTML websites with them sometimes, because they're so good - but they are 100% WordPress only.
Faster WordPress hosting is part of Google's algorithm so it's great that we can get a secure reliable host that is so fast.
WPEngine has awesome Customer Support, their chat is always online and 99% of the time they solve my problems while in the chat window. When I do need to create a ticket they resolve within 24 hours. Service is extremely reliable and very fast.
Pricing is competitive but still a bit high for some customers to consider switching away from other value hosting providers. Also WPEngine does not offer email hosting so many clients have to pay for two hosts, one for email and one for their website.
Faster websites, the ability to develop in a staging environment and anytime backups. My clients now have better organic rankings, lower bounce rates and improved uptime.
The reliability of calling support 24/7 and knowing that a cool, knowledgeable and cheerful person will pick up the phone and solve the problem quickly.
Nothing really, one thing that is unique is how aggressive the caching is which makes our site super fast but needs to be reset frequently when updates are made. Sometimes this can be a pain, but the pros FAR outweigh the cons.
Fast, reliable and secure hosting for our Wordpress properties. WP Engine has put tons of time back in my day with their outrageously good support.
Big fan of WPEngine, we have hundred of client sites running on our WPE. High performance (sites can handle 100s of visitors at once without causing issues), staging site saves our developers so many hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7.
We have run into issues where WPE causes double indexing which makes our SEO very poorly. We realized this quickly. Sometimes support isn't very helpful. They blame developers instead of their system. It takes a couple times to get through with them. Besides that it is a great choice. Mainly for the fact of the staging site feature.
We create Wordpress sites mainly. We needed to cut down on some hours so using WPE saved us hundreds of hours by using the staging site feature. That benefit itself is incredible.
They are continuously add improvements to all of our customers sites. They are responsive to both business and technical questions.
I am completely satisfied with our relationship.
We are a company that develops software for the Wordpress technology stack. WPEngine allows us to outsources 100% of the DevOps responsibilities to them. They are proactive in the engineering of improving how all of our customers sites are performing. They are responsive to both business and technical questions.
Immediate technical support by phone in the event of a problem is a lifesaver. But the ease of launching a new WordPress site is a close second best. The automatic backups are also a big plus. WP Engine is really a complete hosting solution for an independent publisher.
There's nothing to dislike. Even when an occasional technical hiccup like a DDS attack has caused a problem, WP Engine is quick to fix it and always apologetic.
For an independent publisher, the problem solved is finding inexpensive and reliable hosting. There's very little guesswork in using WP Engine for a WordPress site.
WPE is a reliable, solid provider with superb service. I've been routinely pleased with the quality of their numerous new hires over the course of each year I've been with them. Most providers become buried under the weight of their own success but so far, WPE has maintained exemplary levels of technical and support service.
They already fixed the one major issue with how they bill overages but beyond that, the lack of integrated domain registration and email service does require a great deal of added hassle on my end. the only other issue is if you are a provider that has a number of client installs where the majority are low traffic, their plans can be very limiting.
Consistency, security, and reliability.
Everything works. As it should. Every time. The support is excellent, fast, knowledgeable and professional. The site's uptime has increased hugely since moving to WP Engine and we (touch wood) seem to be avoiding being taken down by attacks; which used to be a regular occurrence. I can't compare them to our last hosting company because the differences are far too great. Very glad I've got our site with WP Engine - my only regret is that I didn't move our site earlier! For once the reality lives up to the expectations, which is unusual!
Literally nothing! WP Engine works and works well. It ticks all the boxes we asked for and more besides. They're constantly innovating (and importantly sharing these updates with us). To say I'm impressed is an understatement. They came highly recommended to me by someone I've known for a long time and trust. I would also recommend this company in a heartbeat to anyone looking for excellent reliability, speed and protection.
Having continuous uptime is vital as we have a worldwide audience and rely on 24/7 availability so our videos can be viewed and purchased. Our video download numbers have increased effectively paying for WP Egnine's costs (and then some). Our audience is located all across the world and WP Engine enable us to have fast response times to the site no matter where the users are located - something we couldn't achieve before and suffered lost sales and users as a result.
The best feature about WPEngine is the built-in one-click staging environment for every site that is hosted on my server. It has saved hours of time and is a real game changer for our business. We also love the support provided by the support team - it's brilliant and almost always able to fix the problem we are having.
1) The lack of 24/7 live chat. Being based in the UK we don't have any access to live chat for most of our working day and calling a USA phone number is costly. 2) the inability to change site name/site url from the WPE dashboard. When we create a new install there should be a box to re-name the WP site and tagline rather than making it the default one everytime. 3) the long way of having to change password for each new install via the 'lost password' function rather than being able to set it in the new installation box. 4) not being able to create a staging area from the WPE dashboard, instead having to login to the site each time.
We help businesses maintain their WordPress websites. We have realized many benefits of using WPEngine to host those websites including automatic WP core updates, backups, staging area for testing updates and of course the amazing support from your engineers to help fix problems on some of these websites.
The support team is top notch. The fact that we don't have to worry about client sites getting hacked is a big relief. Launching new dev setups takes a few minutes whereas with our old server manager and cpanel, it was always a big ordeal.
There's not much to dislike really. The setup process can be a little buggy but nothing severe. For a while the live chat wait time was a pain, but it definitely seems better lately.
WPEngine allowed us to ditch our Amazon server and the consultant we were paying a retainer to manage it.