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Wrike Logo
Wrike
Streamline Your Teamwork
4.2
(3,509)
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Wrike Reviews & Product Details

Wrike Overview
What is Wrike?

Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.

Company Wrike, Inc.
Year founded 2006
Company size 501-1000 employees
Headquarters San Jose, California, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
Wrike Categories on Findstack
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5.0
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$29.00/month
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Wrike Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Wrike Pros and Cons
Pros
  • Easy to use Gantt charts
  • Customizable dashboard and schedule
  • Comprehensive reports and insights
  • Time-tracking tools included
  • Excellent customer service
Cons
  • A little pricey
  • Can be difficult to get used to at first
  • Frequent reports of unresponsive support
  • Recorded incidents of unreliable software functionality
Wrike Awards
Findstack 2024 General Badge
Wrike Features
Access Controls/Permissions
Activity Tracking
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Workflows
Deadline Tracking
Discussion Boards
Document Management
Document Sharing
File Versioning
Gantt Charts
Idea Management
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Project Planning
Project Templates
Real-Time Editing
Reporting & Analytics
Resource Management
Risk Management
Task Management
Task Prioritization
Team Communication
Third-party Integrations
Time Tracking
Workflow Automation
Wrike Media
Wrike video thumbnail
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Wrike Screenshots
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Wrike Expert Review

Wrike Review: Is It the Right Project Management Tool for Your Business?

Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.

Is it worth it? In this Findstack review, we’re going to find out.

What is Wrike: A Quick Overview

Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.

Wrike Dashboard

Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.

Getting Started With Wrike

Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.

Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.

To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.

How Wrike Works: Key Features

Dashboards

If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.

Wrike Redesign Page

For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.

When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:

  • Assigned tasks
  • Overdue tasks assigned to you
  • Overdue tasks that you assigned
  • Tasks you’re following
Wrike Project management Page

Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.

Automation

Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.

Wrike Inbox Page

Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.

Integrations

On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:

  • CRM
  • Communication
  • BI
  • Calendar
  • CMS
  • Storage
  • Accounting
  • Reporting
Wrike Tools

Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.

Live Analytics

Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. Wrike Social Media Performance Page

That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.

This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.

Customizable Forms

Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.

Wrike Forms

Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.

Enterprise-level project management tools

Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.

These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.

In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.

Wrike Revenue Page

Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:

Wrike Tamplates
  • Project performance templates
  • OKR templates
  • Weekly to-do list templates
  • Kanban board project templates
  • Agile and IT templates
  • Content operations templates
  • Quarterly business review templates
  • Ticketing and help desk templates

Collaboration Tools

Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.

All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. Wrike Collaboration page

You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.

Wrike Use Cases

Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:

  • SaaS
  • Technology
  • Healthcare
  • Education
  • financial services
  • Construction
  • Manufacturing
  • Retail

What makes Wrike stand out from other project management platforms?

Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,

Wrike Campaign Page

Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.

Wrike Pricing

Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.

Here’s a breakdown of the plans: Wrike Pricing page

  • Free: Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including 2 GB of storage space, and excludes Gantt charts, time-tracking, and many customization tools. The number of active tasks for a free plan is also limited to 200, which can be limiting even for small teams.
  • Team: This plan starts at $9.80 per user per month and is tailored for small teams that want to plan and collaborate on projects. Fortunately, this plan does include the Gantt chart view, 2 GB of storage per person, and the option to integrate with a wide range of services.
  • Business: Priced at $24.80 per user per month, this plan provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team (up to 200 people), with 5 GB of storage per person.
  • Enterprise: The Enterprise plan does not have a stipulated price because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
  • Pinnacle: This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects. It comes with 15 GB of storage per person.

Pros and Cons of Wrike

Pros:

  • Wrike offers plans for everyone, from small teams to large corporations.
  • Real-time analytics are updated every 15 minutes.
  • Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
  • Special customization is available for professional services and marketing and creative teams.
  • Wrike offers training resources to help you get started on the platform.
  • The free plan offers up to 2 GB of storage.
  • It supports eight languages.

Cons:

  • Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
  • Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
  • Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
  • The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
  • The interactive Gantt chart view is only available in the paid plans.
  • The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.

Is Wrike right for your business?

Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.

It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.

If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 10, 2025
Wrike Logo
3,509 Wrike Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Nov 24, 2021
 Source
Overall Rating:
5.0
YT
Yemi T.
Technology Manager
Share
"Innovative project management solution that helped us solve business problems"
What do you like best about Wrike?

Wrike is constantly innovating and releasing new features to address business needs. Adds-ons like Wrike Analyze helped us see what projects our team members were spending the most time on. The resource was a great add-on for our business as it allowed us to manage our team's workload more efficiently.

What do you dislike about Wrike?

The add-on cost is charged on the full licenses purchased instead of purchasing add based on user use cases. A workaround that helps users pay for add-ons based on user roles and responsibilities would help small businesses save money.

What problems is Wrike solving and how is that benefiting you?

Wrike helps us with Project management, team task management, project planning, cost and schedule estimation on a project and overall improves our team's efficiency and productivity. etc.

Mid Market (51-1000 emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
★ Justin B. avatar
★ Justin B.
Digital Marketing Director
Share
"Great Project Management Software for Distributed Teams"
What do you like best about Wrike?

We use Wrike daily to manage projects across the marketing team. There are over 50 of us working across disciplines, and Wrike helps us stay on track. One cool thing we did was customizing task statuses. For translations we use ready for translation/translated/translation published instead of the not started/completed schema.

What do you dislike about Wrike?

It can get messy with there being so many people in the system. It really helps to have a dedicated resource who helps enforce the project entry formats and requirements you decide on.

What problems is Wrike solving and how is that benefiting you?

We've got over 50 people, all in different countries and timezones. Wrike helps us collaborate and stay on track with each other. It also gives visibility into what everyone is working on, which helps with planning.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Marissa B. avatar
Marissa B.
Editor
Share
"Sooo efficient!"
What do you like best about Wrike?

I love being able to see the entire schedule, and have dates automatically adjust themselves.

What do you dislike about Wrike?

The autobot that has just started panic-warning about priority projects. Is that new? It's stressful!

What problems is Wrike solving and how is that benefiting you?

Workflow efficiency! Being able to see who's next (and where I fall) is great.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
AT
Abanoub T.
Junior Process Engineer
Share
"Very good program, very helpful in tracking my hours and tracking what I do in the daily basics."
What do you like best about Wrike?

I was tracking my hours and monitoring what I do daily. See what is on my plate to work on.

What do you dislike about Wrike?

NOthing, ready to go and crush some work on it.

What problems is Wrike solving and how is that benefiting you?

Tracking my hours for the week and I can go back and see what I worked on last year.

Mid Market (51-1000 emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Wolf-Ekkehard H. avatar
Wolf Ekkehard H.
Global Solutions Consultant (Senior Level)
Share
"Great Project Management Tool"
What do you like best about Wrike?

Wrike is easy to use and allows for collaboration with my teammates. we also use it for tracking time spent on elements of projects, and most recently for form subission for internal requests/tracking.

What do you dislike about Wrike?

Wrike can require training if outside of the most basic use -- it's not necessarily intuitive enough that you can just pick it up and do a lot of things with it outside of what is assigned to you. It's obvious that we can do so much more with Wrike than we currently use it for.

What problems is Wrike solving and how is that benefiting you?

We have a lot of decentralized projects that need to be tracked, so Wrike allows us to better understand the utilization of internal resources against projects.

Mid Market (51-1000 emp.)
Nov 22, 2021
 Source
Overall Rating:
5.0
Juliana D. avatar
Juliana D.
Growth Marketing Manager
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"Wrike helps me stay organized"
What do you like best about Wrike?

Wrike is a great platform for keeping myself and team organized and on track with task management and timelines. I organize my marketing tasks and longterm projects in Wrike.

What do you dislike about Wrike?

I wish it had more customization with project task status and also wish there was a bit more integration with both email and Slack messaging. This would help with ease of sharing and creating tasks/updates.

What problems is Wrike solving and how is that benefiting you?

It really helps keep me organized and prioritize tasks. It's also been helpful for when I'm collaborating on projects with other team members, so we can all keep track of timelines, to dos, and progress towards goals.

Mid Market (51-1000 emp.)
Nov 22, 2021
 Source
Overall Rating:
5.0
Karli S. avatar
Karli S.
Account Coordinator
Share
"Robust and Easy to Use"
What do you like best about Wrike?

I find the tool super easy to use and understand, as well as train others on. I love the My To Dos page where I can see all of my tasks across all projects, sorted by due date.

What do you dislike about Wrike?

The UI isn't as "friendly" to work in as say Basecamp or Asana but everything works perfectly and makes staying on top of millions of things so easy.

What problems is Wrike solving and how is that benefiting you?

I work in a team where many of us do different pieces of larger tasks for a customer. It is impossible to see who owns what and if its done without a tool like Wrike.

Small Business (50 or fewer emp.)
Nov 20, 2021
 Source
Overall Rating:
5.0
Ummer A. avatar
Ummer A.
Senior Mechanical Engineer
Share
"Great project management software for scalability of organization in an easy-to-use platform"
What do you like best about Wrike?

From the start, I liked the training and integration. WRIKE instructors were accommodating and catering. Knowing each organization has a unique process, the instructor was able to modify and walk us through the training to help us fully understand the software and its use.

What do you dislike about Wrike?

More like lack of, Wrike relys heavily on the user community to solve problems an organization may encounter. Having more tutorials once the integration is complete for advanced users would be very helpful.

What problems is Wrike solving and how is that benefiting you?

WRIKE, in my organization, is used for organizing work orders through their use of tasks. By creating an easy-to-use platform, users can update the status of projects and tasks so that all team members involved in the process are up to date. It allows a digital format that enables users to work remotely as well!

Mid Market (51-1000 emp.)
Nov 20, 2021
 Source
Overall Rating:
5.0
ML
Matt L.
Facilities Maintenance Assistant
Share
"Very easy to use and a great tool for businesses to stay organized"
What do you like best about Wrike?

User friendly for even the non techy people

What do you dislike about Wrike?

I've not had any issues at all with Wrike

What problems is Wrike solving and how is that benefiting you?

Our workplace has been able to submit work orders with the greatest of ease and also helps us stay focused on those tasks

Mid Market (51-1000 emp.)
Nov 20, 2021
 Source
Overall Rating:
5.0
Lucas P. avatar
Lucas P.
Field Service Manager
Share
"Choose Wrike With Confidence"
What do you like best about Wrike?

The most helpful think about Wrike for our company was the fact that it's so easy for individual contributors to access and use in a daily basis. Of course Wrike is very helpful with the organizational initiative as a whole, but the tool really allows our folks at the lowest levels to structure their day around what we have in Wrike, listed by importance and date needed.

What do you dislike about Wrike?

We did not find a major downside with the tool itself. For us, the biggest issue was the pricing. As I mentioned, we have a lot of individual contributors and are using the tool organization wide, so we needed quite a few licenses. The pricing almost excluded Wrike, but after listening to the Wrike team and experiencing a few demos and a real-life demo with a current initiative, we knew it was worth it.

What problems is Wrike solving and how is that benefiting you?

We began looking for a software like Wrike because while we are a small company (~1000 employees), we generally need the involvement of hundreds of people across 6-8 departments to be able to launch a new product or complete a major initiative. We needed all of the pertinent info and actions required in one place. We needed real-time tracking. Wrike was able to give us all of those things. We have been able to easily present to the board, sometimes with no notice, regarding the status of our outstanding projects and what is left for completion.

Mid Market (51-1000 emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
CS
Chris S.
Metrology Engineer
Share
"Excellent project management software for large or small companies"
What do you like best about Wrike?

Easy to use software for creating and tracking projects. Easily assign tasks to individuals or departments. Useful email updates, including reminders and comments added.

What do you dislike about Wrike?

Sometimes it's difficult for newer users to find comments on sub-tasks which can lead to comments being placed in the wrong portion of the project task. Also I wish there was an easier way to attach files.

What problems is Wrike solving and how is that benefiting you?

Continuous improvement projects and engineering projects. Both of which are easily tracked using Wrike. I can easily see what tasks I have assigned to myself and can update several people/departments from one place instead of a string of emails.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
JN
Jillian N.
Coo, Founder
Share
"We like Wrike"
What do you like best about Wrike?

The ability to time track per project & task. The ability to assign tasks. The ability to have dependencies and Gant charts!

What do you dislike about Wrike?

It could use a bit more organizational guard rails or prompts.

What problems is Wrike solving and how is that benefiting you?

The benefits of team organization and ease of collaboration across onsite and offsite staff are huge! Very robust.

Mid Market (51-1000 emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
WS
Wesinda S.
Content Writer
Share
"Helps Me Organize My Day Every Day!"
What do you like best about Wrike?

I love how easy it is to organize all of my work in Wrike with daily tasks and deadlines. I can easily collaborate with my colleagues through the comments section with clarifying questions on any task I'm assigned. I also love the recurring task feature that helps me keep track of things I need to do on a daily/weekly/monthly basis. Wrike is the first thing I open in the morning to organize my day!

What do you dislike about Wrike?

Subtask due dates aren't visible on my widgets so I do occasionally miss deadlines if I don't keep track of them through the parent task.

What problems is Wrike solving and how is that benefiting you?

We're able to eliminate a lot of emails through the use of comments and sharing files in Wrike. Keeps everything in one place so when I go to work on a task, I only need to go to Wrike for everything I need!

Enterprise (> 1000 emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
AM
Alex M.
V.P. Finance
Share
"Great Platform"
What do you like best about Wrike?

Design and Usability. Great Customer Service as well.

What do you dislike about Wrike?

None. I think if there were something I would not like, I would have shared it with Netizens.

What problems is Wrike solving and how is that benefiting you?

Daily Management Issues. Customer Service issues.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
Sue W. avatar
Sue W.
Office Manager
Share
"We love Wrike"
What do you like best about Wrike?

It offers and easy way for us to communicate on each case while we are all working from home.

What do you dislike about Wrike?

We would like to see "if - then" functionality added.

What problems is Wrike solving and how is that benefiting you?

We are moving mediations "down an assembly line". The beauty of this is no matter who calls, everyone can see real time information regarding a case.

Enterprise (> 1000 emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
MW
Melanie W.
U
Share
"Great experience for project management.."
What do you like best about Wrike?

I like the organization when I have my view in a 'flow' 'list' format.. I like that I can save things in individual folders I create and that those folders can also be color-coded.

What do you dislike about Wrike?

I don't like some of the updates that are sent out - I don't feel like they are always updates that the people who actually use the project management software would want -- just the ideas that those running the company think would be good. You need to get into the nitty gritty of the work to see what will work out and what won't.

What problems is Wrike solving and how is that benefiting you?

I have found benefits in having everything organized. I like being able to find past projects for reference - it's way better than using my own filing system on my computer. Having said that, the search feature in Wrike is super wacky..

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
Carmen F. avatar
Carmen F.
Director Of Compliance And Client Services
Share
"Wrike has greatly improved our company's organization, efficiency, and communication."
What do you like best about Wrike?

The flexibility of services, ease of use, and increased communication for our organization.

What do you dislike about Wrike?

I would like a built-in CRM option and would also like the ability for notes to show up in other views rather than just in the list view.

What problems is Wrike solving and how is that benefiting you?

We have been able to better organize and communicate with our new client onboarding. We have also increased communication and productivity.

Mid Market (51-1000 emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
JW
Jason W.
Marketing Director
Share
"Wrike Revolutionized How We Work"
What do you like best about Wrike?

Wrike allows our teams to work collaboratively and seemlessly. It makes approvals easy and fast. Tracking work and flow is easy and clear.

What do you dislike about Wrike?

I dislike that we didn't embrace Wrike earlier than we did.

What problems is Wrike solving and how is that benefiting you?

We used to use a clunky workflow program that was not keeping up with our needs. We now work faster, better, and are more agile all around.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
Jennifer V. avatar
Jennifer V.
Marketing, E Commerce, & Social Media Coordinator
Share
"Organization Tool I now can't live without!"
What do you like best about Wrike?

Wrike is an amazing tool for our marketing team, and we are truly able to get more accomplished by filtering all requests through this one platform.

What do you dislike about Wrike?

My only complaint is that emails to changes in the portal are not instant and have a 30 min delay, but it's not a dealbreaker.

What problems is Wrike solving and how is that benefiting you?

Filtered request through one platform and in turn, these requests are more thought out and can allow us to skip many back and forth emails just to get enough info to get the project done.

Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
5.0
JN
Jared N.
Vp Of Operations
Share
"Great solution for visibility across multiple teams"
What do you like best about Wrike?

I love that I can quickly see where each onboarding sits and we can use repeat templates for onboardings that are consistent. We can quickly open up a new project and pick from an existing template. We use this quite often for different customer segments.

What do you dislike about Wrike?

I would like a deeper integration with Salesforce. We typically use Wrike for onboarding new customers and support ongoing professional services work and it would be nice to understand where red flags exist across customer renewal opportunities and healthscores.

What problems is Wrike solving and how is that benefiting you?

Solving visibility across multiple teams and allowing our team members to make sure we don't miss a step across the entire onboarding experience. We are also solving for scalable ways to repeat process and steps when we have new hires and turnover across our teams.

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