Unclaimed: Are you working at Wrike?
Wrike Reviews: 4.2/5 — Solid Choice
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike has introduced Work Intelligence, an AI engine that powers risk prediction, task automation, and smart recommendations.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs.
Here’s a breakdown of the plans: 
- Free : Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including limited storage space, and excludes Gantt charts, time-tracking, and many customization tools.
- Team : Tailored for small teams that want to plan and collaborate on projects. This plan includes the Gantt chart view and the option to integrate with a wide range of services.
- Business : Provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team.
- Enterprise : The Enterprise plan has custom pricing because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle : This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects.
See Wrike pricing for current rates and plan details.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Collaborative team based nature of it's organization
Navigating to the correct page can sometimes be time-consuming. Also its document/file viewer feels a bit clunky
Allowing multiple people to collaborate on and accomplish a task list. Enables remote viewing of task list status
Ease of use, and the ability to conclude on any discussion using the sign off feature
Nothing that I was inconvenienced by so far.
Making the consensus process really easy. This saves the whole team a lot of hours of discussion.
The layout is clear and easy to look at. Dates are organized and clear.
Not as user friendly to color coordinate as I would prefer
Wrike allows me to clearly see the timeline of tasks that need to be completed
Wrike is very user-friendly and helps keep our entire team on the same page for all of our projects!
Nothing, everything with Wrike works great and makes life easier for all of our projects.
Wrike allows our entire team to communicate from any location about all projects we have in the pipeline. It allows us to attach files and documents for every project and to assign employees working on each project so that everyone has access and stays on the same page from beginning to end.
Wrike allows for teams to be able to collaborate and create robust projects of work. The options for communications teams are very helpful and they are creating options to get more work done through Wrike. The reporting, analytics and dashboards are continuing to improve, providing more templates and options. I love the option to use either blueprints or templates, while also connecting them to request forms. The use of request forms has streamlined a lot of work throughout the organization.
The navigation of Wrike is a bit challenging at first and it takes some time to learn. Once you've become familiar with Wrike it gets much better. I also struggle with the search function, since you can't create an advance search to differentiate between tasks, folders, and projects.
Wrike has helped organize the process used for staff presenting externally. My organization uses request forms to submit these for consideration, which generates a task list from a blueprint and then all details are saved in this project. The analytics for these projects also allows me to monitor progress of the project/presentation and follow up when needed.
I love that Wrike notifies you of changes and updates to projects in a way that stays streamline, creating a chain of information. It is easy to find updates on the specific project you are working on as a result.
Sometimes the notifications can seem overwhelming because of the frequency.
Write benefits my team by allowing us to track the progress of projects that are being worked on by people in multiple departments and locations in a streamline manner.
It is simple to use.Very easy to collaborate with back and forth messaging.
Sometimes the email spam from very active tickets can be overwhelming.
Nice to have one place to go to submit tickets instead of wondering if the person I'm emailing is out or whatever.
Wrike's interface is very easy to navigate, and most things are self-explanatory.
Some of the time-tracking features are a bit limited.
Keeping track of client tickets and the time spent on each task.
dashboard creation and task creation,prod
task timelines set a date to be improved.
activity tracking, time-saving and increasing productivity.
I like that Wrike groups tasks according to their corresponding project. That makes it easy to check up on any project's multiple pieces to see how things are progressing.
There's not much to dislike about Wrike. Occasionally, I receive emails about tasks that aren't assigned to me, but it's not often and it doesn't bother me.
Wrike helps me collaborate with members of my team. It also helps us keep track of deadlines.
That is it simple to use and the interface looks really nice.
It is ahrd ti get people to be willing to transition to it from other platforms.
It helps solve organizational issues and task assignment mamagement for the teams I work on.
It is very helpful and easy to find if you know how to organize your charts and templates
that it cant be connected to your major calendar and that every task has to be marked when sometimes the tasks are just folders
Calendar and emails
I really like Wrike because it helps me to be organized. I can easily see what I need to do and what upcoming tasks I need to work on. Having the automation and blueprints makes my life easier as I don't have to create projects from scratch.
I wish Wrike would have more integrations in the future. Also, I hope they have an onboarding setup and tools where it can be replicated every year automatically without creating them.
It resolves project setup and assignment. As I mentioned above, I don't have to recreate everything from scratch. I just have to put in the necessary details that would change because I have the blueprint.
Ability to collaborate, multiple projects, custom dashboards
The tool does not allow for code to be added to tasks
Helping our team move quickly.
Easy to collaborate with other users, and schedule and prioritize projects. I enjoy the email reminders to ensure I never miss a thing!
Not much so far. Some of the project views are not helpful to see details but it is easy to toggle between views for one that works for you. It is easy to forget filters turned on and it can make it hard to find a project if you don't clear your filters before searching.
Wrike helps me quickly share a project with multiple teams all at once, see everyone's workload, and understand how to set a reasonable deadline. I eliminate having to do multiple overviews to get a point across, and can even skip ANOTHER meeting!
I appriciate how easy it is to create an
The home screen defaults to the oldest task assigned and you have to scroll & click load more to see the most recent task.
Organization and deadlines being met
The ability to collaborate across departments
The user interface is not intuitive and difficult to manage.
Cross-department collaboration. Everyone can communicate in the same place so we are not searching through email, slack, texts in order to get information.
the dashboard with all requests together
the many email notifications I get on any changes
Creative briefing and requests are much easier to manage with Wrike than they were before
I like the accountability. The ability to assign projects to people is key.
Sometimes hard to navigate when multiple teams.
It keeps all notes and info in one place. If you keep good notes and use the program, there shouldn't be any confusion. Keeps us on track!
How I receive my notifications via email & @ ppl in chat
There isn't one place to see all my task
My team is in two states, so I know what task the have finished & working on
The organization of jobs is great. Easy to stay up to date on everything that is going on.
Sometimes it is a little slow or laggy but most of the time it runs just fine.
Communication was an issue from one person to the next staying up to date. That has been resolved with wrike.
Write is quite versatile it does many things put together and has a lot of rich features which allow collaboration with the teams, budget and speed are amazing and this is the best in the market.
There is nothing to dislike in the wrike it gives more than what you need for project management I have been using past two years and didn't face any challenges yet.
We are using Wrike for project risk prediction this is a machine learning plan which is helpful when we work on multiple projects it notifies us about project not meeting deadlines and label projects that are at risk and give suggestions too on causing areas.
I appreciate the ease of user functions in Wrike and that my team and I can collaborate on projects to establish timelines and goals!
Sometimes, the notifications tab can get a little bit cluttered
Wrike is solving our project management solutions which allows my team to save time on back-and-forth conversations
Wrike seems to strike a balance between the simplicity of Asana and the versatility of Jira, without being too complex. I've mostly used its Kanban board features and it makes it easy to collaborate on those issues.
I didn't like that I wasn't able to customize Kanban fields, which forced me to group items in categories that weren't quite accurate for my use. Also subtasks are implemented inconsistently (you can make a full task into a subtask, but if you create a subtask it doesn't create a full task to track)
Cross-organizational collaboration seems to be what it's trying to solve, and to that end it largely succeeds. My coworkers and I can add and amend actions and to-dos easily.
We are an interior design firm with various team members and have been searching for the right platform for our project management. We haven't found the right one for years until we came across Wrike. The systems & features you can set up in the program allow for effective customization for your specific needs of the company. Their support team is always ready to help and has been a huge source of assistance when something comes up. I highly recommend them for your project management needs!
There are so many features that it takes some time to get acquainted with them.
We have many phases & activities in our projects that need to be consecutive in the assignment and performance of our team. Wrike allows us to set up those schedules easily. We also use the time tracking software which has been a huge benefit for the company.
My favorite feature about Wrike is the ability to easily make updates to task statuses and to see deadlines in a variety of formats/charts.
I wish I could categorize the notifications that I receive.
Wrike helps keep our team efficient and effective. With just a few clicks, we can easily see the progress on a project.
It is easy to see the status of the project within Wrike. You can tag people for updates and they will get a notification. It's helpful that you can add recordings and links within the project.
I don't love the user interface. Things often look cluttered to me and the home page feels disorganized.
Wrike helps us manage marketing projects that sometimes have collaborators from outside our organization. It's helpful that you don't need access to our internal systems.
Ability to organize complicated projects
There are occasional bugs that require you to spend more time to set up a task in the right way.
Organization, keeping me and others on task and on time
the ability to changes and updates easly for from the summary report.
I don't like when the project don't show in my list after I put them "on hold". I still want to see what I have on hold in my list.
communicating what I am working on to my manager or the team. if I am off, the rest of the team can see where I left off and what I am working on.
The simplicity of use compared to other tools. You don't need specific training everything is quite intuitive.
Sometimes it can be hard to organize within projects or teams. That also may be because I don't use it daily or even weekly sometime.
It solves most of the crossfunctional ambiguity that we can have. It provides a good vision of the work we need to do.
