Wrike Reviews & Product Details
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans: 
- Free: Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including 2 GB of storage space, and excludes Gantt charts, time-tracking, and many customization tools. The number of active tasks for a free plan is also limited to 200, which can be limiting even for small teams.
- Team: This plan starts at $9.80 per user per month and is tailored for small teams that want to plan and collaborate on projects. Fortunately, this plan does include the Gantt chart view, 2 GB of storage per person, and the option to integrate with a wide range of services.
- Business: Priced at $24.80 per user per month, this plan provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team (up to 200 people), with 5 GB of storage per person.
- Enterprise: The Enterprise plan does not have a stipulated price because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle: This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects. It comes with 15 GB of storage per person.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Tracking project status and dashboard features. UI is user friendly.
More dashboard options must be added for users.
Tracking my teammates' activities. Prioritizing tasks.
Wrike is constantly evolving to meet the needs of our marketing team. Whether it is editing a shared file amongst a team, or keeping track of deadlines, Wrike makes it easy and user-friendly to do so.
The only feature I think could be improved is the deadline date feature. Sometimes, the calendar is slow to navigate, and not very intuitive to other tasks. I wish I could write in a timeframe quicker than using the calendar feature.
Our team uses Wrike as our main communication and project management tool. Instead of a multitude of emails to scroll through, we can see the comment thread and project thread of each task and project. This ensures everybody can see where each project stands at any given time. We use it to file share, communicate, and stay on top of task deadlines.
They make it easy to group projects by clients and to see statuses at a glance. I like how granular you can get on projects and assignments. Workspaces make it easy to see your team and the things that matter to you
I wish that the option for opening tasks was a bit smoother, more like a sidebar than opening a new tab. When you're looking at some projects, they open in side bar but others make it open in a new tab
Organization! We exploded in growth in the past year and needed the flexibility and visibility that Wrike offers. We can see what teams are doing what tasks and calculate productivity seamlessly
Easy integration for our processes and procedures to ensure nothing goes unlooked
Navigation can sometimes be cumbersome to get through
With multiple people on our team part of the system, it's easy to track who is doing what and what it takes to achieve the end goal
Auto workflows are efficient and easy to use
Updates are implemented without notice.
Wrike was very useful for reviewing, editing, and approving marketing materials all in one location.
I best like the ticket status updates which provide users the ability to track the tickets progress.
At times it is difficult to coordinate my schedule with the technician assigned to my ticket when they ask to speak with me. It would be more convenient to have a platform for in-the-moment conversation regarding ticket cases or an availability window for dialogue.
Wrike is helping me to solve an access problem with a web page on Sharepoint. This is benefiting me by saving valuable productivity time during my busy work schedule.
Wrike has made organizing my projects so much easier. It allows you to keep everything up to date and work seamlessly with your team on the tasks at hand.
I do not dislike anything about Wrike's software.
Wrike is solving all of my organizational issues with project management!
It's a great way to stay on top of tasks and to stay organized when there's a multitude of tasks. Also good to use when involving colleagues, I won't ever miss a deadline because of the reminders and get to split my tasks knowing what's to come.
It's not always a user-friendly platform. I sometimes have trouble finding completed tasks I want to look back on, and it can be confusing to be able to see tasks from other departments that I haven't been tagged in when I'm looking for something specific.
Being able to meet deadlines as a team due to splitting tasks fairly is benefiting our organizational skills and gives us a sense of accomplishment. Wrike has been a great tool to meet our work standards.
Wrike is the best tool I have ever seen that fits for all kinds of teams, we are using different variations of Wrike for our different project teams. The best thing is that using Wrike is super easy to manage and collaborate with teams and get things done in time.
The major issue that we as a company face is with the UI, it is really hard to find various functionalities that we need the most. Also the button alignment in the UI dashboard is not very aligned and we face it hard to find them when we need them.
Our entire project management teams use Wrike from Design to Develop the tasks and push them to live so that our customers will benefit from it. Wrike also helps us to plan our projects and helps in allocating time for various tasks so that we can use our resources effectively.
Wrike allows me to duplicate projects that I do monthly and to change only the details. Much quicker to do for similar types of projects.
I have not found anything that I find unuseful in Wrike. If I were an admin, I might have more to say about this.
We able to create projects and tasks, assign those tasks to the proper people, and track the progress of each deliverable.
The project management features of Wrike are off the charts. It makes everyone in my team very organized and sync. Each user or member has their favorite features of Wrike, but my bias feature of Wrike is scheduling - it made our work much easier in tracking, reviewing and reporting. Even the user interface is very straight forward which gives the user a much better experience. From drafting the project to deliberation and completion. Wrike always makes sure that the system is up to date, it always reminds the user ahead of time before doing updates.
The report generation is somehow hard to follow. It took us some time to present the reporting to the higher-ups it looks like we are not sure about the report that was generated from Wrike. It might be good to add a much more specific report of each projects that contains custom rows (more of a custom report) or whichever the user wants to see in their generated report that will help them understand and absorb the report easier. Nevertheless, we are always looking forward to the new updates that might address this concern we are having.
Being a global company, communicating with multiple stakeholders and team members makes it easy with Wrike. It connects all concerned individuals in one window or tab, which makes the organization in sync always. It benefits the company and organization as a whole, solves a lot of miscommunication from the past and brings good and positive feedback from the user and stakeholders.
My all-time favorite feature of Wrike is the approval/comment/editing feature. It makes approvals and feedback sooo easy, especially on PDFs and videos. I also love the ability to add projects to multiple folders/projects because sometimes there's going to be overlap in projects and it's very helpful to see it in all the places it impacts.
Wrike is super powerful which is awesome, but not always the easiest to get up and running on. It's not plug and play when it comes to how your team wants to use it. (But working through that is super worth it.)
As our team has grown, staying all on the same page has gotten harder and harder. It's a lot easier to know what's going on across the marketing organization when there's 8 people vs 18. Wrike has helped us stay on track on projects and know how projects are progressing without adding more meetings.
I can find my assignments for my job easily
I forget to always check it to see if I have assignments I need to work on
It helps me with assignments assigned to me for my job and keeps me on track in doing them
Here at FAR we love the in-task Mark-up tool so copy & design tasks can be stakeholder reviewed & marked up in the task simplifying how projects are managed across multiple teams. I also love the blueprints, custom request forms, and custom workflows.
The notification management & that you can't navigate directly to a projects' tasks from a project notification in inbox.
It's made it much easier to track, manage & report on our creative projects.
Wrike is a great tool to help streamline communication and updates on projects across multiple teams.
N/A - Wrike is a great tool and I've enjoyed using it and learning more about it to help streamline any projects with internal team members in our company.
Wrike is being used by our team for any design or digital projects. It helps the team keep projects all in one place and allows for edits and communication across different teams so everyone is on the same page.
You can do almost everything in Wrike! Total package for marketing teams
When the latency or its downtime. Since i use Wrike heavily on my tasks.
Its a platform where requestors and services meet.
The ability to track task progress through its lifcycle
The email format of notifications is not intuitive and useful as it could be
It lets us generate tasks through other applications and get notifications when things change status.
The reminder for tasks that have not been touch in a while is very useful.
Sometimes the site does not work well when you have a smaller window if you use multiple windows at once
Other sites would lose tasks and leave us wondering why; they could not tell why it was happening. Wrike works well at keep us informed about any issues.
I love the dashboard option. All of my teammates can see each other assignments, we have weekly meetings to discuss each other's workflow.
I dislike that you can not customize your "Folder" with colors of your choice, or designs. If you can I am sorry, I would love to learn.
Work organization is hard to keep up with but I feel like Wrike helps us all benefit from it.
I like the ability to organize tasks into folders within the Wrike better. And being able to create checklists within each created task. The best on the market.
Sometimes Wrike stops working. The timer has some delays to respond. I guess it's caused by the internet connection. Maybe if the timer be asynchronous on pauses and plays, the problem could be solved.
O Wrike tem ajudado a empresa a resolver problemas de distribuição de tarefas e controle de tempo gasto em cada uma delas. Também têm auxiliado na abertura de chamados para resolução de problemas e criação de novas funcionalidades nas plataformas desenvolvidas.