Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Allows us to easily manage and track projects
A bit challenging to navigate and figure out.
East communication/collaborations with my team
Wrike quickly improved the communication between the Marketing and Engineering teams. Things that were previously communicated through emails are now all done through Wrike where we all have access to it. Even new team members can view past communications and understand why and when decisions were made.
Some of the advanced functionality can be hard to learn well enough to set up a new procedure and train the team on. The Wrike support and training videos are very good, but sometimes I feel like it's not intuitive enough.
One problem we encountered before Wrike was that people could be left off emails or not looped into emails at the appropriate time and we had delays in projects because of this. With Wrike, it's easy to tag people and teams and they can review the whole scope of a project instantly without sifting through email forwards. It is easy to set deadlines and recurrent tasks for the Marketing team and really helps to keep all tasks and projects flowing efficiently.
The organization capabilities of the product.
There is nothing that I truly dislike about Wrike.
Everything from safety to production to shipping.
The system is very easy to understand once you have everything set up!
It is hard to get the filters to work properly
I am able to keep all my open projects in order by category and know where I am at all times!
Easy to get started, and very intuitive. It is flexible and we were able to integrate our work and adapt it to our necessities. We can share files, track time, generate reports, and create specific solutions for different parts of the project. The whole team and tasks are connected through Wrike, which makes it easy to track all the work happening.
We do not have any inconvenience with this product, the price is good for functionality and capability. Is a 10/10 for our experience. I just can't imagine our team without this tool.
Sharing files, tracking time, communications, assigning tasks, tracking tasks, reports, automated workflow, sharing information, processing, and organizing documents.
Wrike is an amazing tool for our marketing team, and we are truly able to get more accomplished by filtering all requests through this one platform.
My only complaint is that emails to changes in the portal are not instant and have a 30 min delay, but it's not a dealbreaker.
Filtered request through one platform and in turn, these requests are more thought out and can allow us to skip many back and forth emails just to get enough info to get the project done.
I like that you can create one mass folder and add sub-folders to them. This makes the organization of tasks more manageable.
I think at first it is a little bit confusing to figure out. I have been using it on and off for a while but I still am learning the system.
I realize how many things I do each week by adding them to wrike.
It's easy to manipulate to meet our needs! We use it for many different things, including project management, task management, and event planning. It's helped us quickly move through tasks and projects without having to set as many meetings.
Because the platform has so many features, it takes time to learn how to use the platform, and oftentimes using it correctly takes manual work. I'd like to see more automation features.
Project management! Our communications with one another are much more efficient and productive. As a manager, it's helped me be more aware of where my team members stand with their projects.
Wrike allows me to create, manage and keep historical records of all of my projects. I can also assign and share with co-workers and see their progress.
So far, there haven't been any downfalls.
I am staying more on-top of deadlines and my to-do list. No more post-its all over the place. Now I keep everything in Wrike with deadlines and it's easier to stay on track.
We used Wrike to digitize our change management process between Mexico and the US. It has made communication easy using the time-based task lists and ties into the normal MS Office products. Its built-in reporting package brings visibility to all for the items that are open or behind schedule.
At times the rate of frequent software updates may confuse infrequent users. Some of the summary screens are difficult to navigate but given there quick response to customer requests for change this will probably be updated soon.
We use Wrike mainly for change requests and program driving, but many also use it for a personal task list. Many groups also use it for a bulletin board of hot topics for weekly team reviews.
ability to easily schedule and assign tasks, with instant updates to the people they are assigned to. Also great to view workloads to see how many hours are assigned.
I'm not crazy about the new layout- preferred the old. The Mobile app is too different from the web version (easy enough, but would prefer a mirror for consistency). Need permissions enabled in versions beyond the most expensive suite- maybe offer an option.
Notification of schedules to field employees, preventing double booking by visible assignments. Techs are happier and we are more productive.
The ability to time track per project & task. The ability to assign tasks. The ability to have dependencies and Gant charts!
It could use a bit more organizational guard rails or prompts.
The benefits of team organization and ease of collaboration across onsite and offsite staff are huge! Very robust.
The ease of use, the collaboration of tagging, the approval process cuts down on the amount of emails we send, and requests really help us effectively manage our workload on our team and with other teams.
Sometimes it would be helpful for project level details and data to flow into the tasks levels too. I'd love to be able to drag projects up and down my dashboard based on importance instead of alphabetical order or timing.
We are cutting down on unecessary email communications, we are cutting down on the number of project 'tickets' for every team by only having one in Wrike, and we are communicating/documenting our work way more effectively.
We use Wrike for end to end proposal support workflow management. It allows us to create customized request forms, streamlining the intake process, and workflows so we can track tasks based on our proposal process. The reporting and dashboard features allow me to easily see workload at a high level and deliver targeted insights to leadership. We process hundreds of proposals annually and wouldn't be able to effectively manage such a volume without Wrike.
Some reporting features can't be shared with Contributors, like Dashboards.
Creating a seamless process for taking in new work requests, tracking work through stages aligned with our proposal process, and providing clear and easy to pull reporting for leadership. Collaborating with my team and delegating work easily.
Wrike has enabled me to delegate tasks to teammates on projects effectively. Not only can I delegate, but I can also stay on top of timelines not only internally but externally as well.
One thing that I do dislike is not being able to add external emails into our system. This would enable another layer of transparency for all stakeholders involved.
Timelines, deliverables, staying organized, staying focused, staying on top of high-priority items.
I like the organization when I have my view in a 'flow' 'list' format.. I like that I can save things in individual folders I create and that those folders can also be color-coded.
I don't like some of the updates that are sent out - I don't feel like they are always updates that the people who actually use the project management software would want -- just the ideas that those running the company think would be good. You need to get into the nitty gritty of the work to see what will work out and what won't.
I have found benefits in having everything organized. I like being able to find past projects for reference - it's way better than using my own filing system on my computer. Having said that, the search feature in Wrike is super wacky..
The flexibility of services, ease of use, and increased communication for our organization.
I would like a built-in CRM option and would also like the ability for notes to show up in other views rather than just in the list view.
We have been able to better organize and communicate with our new client onboarding. We have also increased communication and productivity.
This platform worked exceptionally well for the planning and launch of our eCommerce platform last year. We still use it as a vital tool in business planning. There is some learning curve to this program, but once you get started, it is relatively intuitive, and our team was able to utilize this tool daily. The email reminders on the day's "to-dos" were beneficial as they helped ensure that specific tasks didn't fall through the cracks.
There is a definite learning curve, so for people unfamiliar with this type of program, they will need additional time and training to ensure they can utilize all of the project's essential functions. This was a challenge and did hold up some team members.
We needed a way to track all of the elements for launching an eCommerce platform. This involved nearly every department and a wide array of outside vendors. Wrike helped us keep everyone on track and helped ensure we were able to launch on time. The daily reminders were a life saver for me as they gave me a clear picture of the tasks I needed to complete each day, not to hold the project up. Sharing files via the platform was very helpful, especially for our marketing and web design team, as it allowed them to collaborate and then show the rest of the team their layouts.
I can work directly with people to manage our dynamic projects. We can customize the level of detail per project but still have beneficial reminders and management tools.
I fully enjoy using this tool to manage projects large and small with my team and with external contractors. I wouldn't change anything about this software as it is.
It's easy to check in on where projects are at, tage people in relevant documents and projects, and keep my inbox clutter-free! I can find what I need to in an instant.
I love their customer service. Always available and able to help. They are continuously improving and releasing improvements to this product. It helps keep us organized and allows for the ease of handing a project over. To me, customer service is #1 for any company. Wrike is exemplary for that. They will take you every step through your entire implementation of Wrike in your organization and their support staff is great. We recently lost our "Wrike Admin" employee and it was handed over to me. The Wrike support team is always there and always willing to step in and help, and show me exactly what I would need to do, to attain what I am looking for. There is a huge library of Webinars as well. The Webinars are available 24/7 and you can watch them as many times as you like.
I would love an Export to Microsoft Project feature. Having the ability to export to MS Project would be fantastic in forwarding files to clients and other stakeholders. There is a small lack of visibility to see tasks that are linked together and then not having an easy way to change them. Having the abilility to see the webinars in a more organized way by role would be fantastic as well.
We are tracking everything from the beginning of a project to the end. Hundreds of tasks over a 6-12 month timeframe. Being able to collaborate with clients, co-workers, and managers in one place is just amazing. We are tracking projects, issues, modifications, and high-level issues with different folders. Prior to implementing Wrike, everyone had their own way of tracking projects and there was no visibility of these projects.