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Xero Accounting Software logo
Xero
4.4

( 631 )

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Xero Reviews: 4.4/5 — Solid Choice

Xero Overview
What is Xero?

Xero is a mature, cloud-based accounting platform for small and growing businesses that offers invoicing, bank reconciliation, expense capture, reporting, cash flow forecasting, multi-currency support and a large integrations ecosystem.

Company Xero Limited
Year founded 2006
Company size 1000+ employees
Headquarters Wellington, New Zealand
Managed by:
Axel Grubba
Founder
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Ask Questions about Xero
What Xero is best for?
How does Xero compare to QuickBooks Online?
What are the pros and cons of Xero?
Xero Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Advanced
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation, Videos
Languages English
Xero Pros and Cons
Pros
  • Comprehensive core accounting, invoicing, expense tracking and reporting features
  • Unlimited users with no per-user license fees in core plans
  • Strong mobile app support and substantial feature parity on mobile
  • Large ecosystem and open API with many integrations
  • Transparent pricing with introductory discounts and multi-currency/localization support
Cons
  • Some advanced features (multi-currency, project costing, expense claims) are available only in higher tiers
  • Payroll in the US is via partner (Gusto), so native payroll varies by country
  • No standard inbound phone support; phone contact is by callback rather than a public phone line
  • Some features (e.g., auto-reconcile) are in Beta and may evolve
  • Developer API terms prohibit using API data to train AI/ML models
Xero Features
Accounting software integrations
Accounts Payable
Accounts Receivable
Add-ons (extra features beyond base plan)
AI Assist / automated guidance
AI or automation tools (chatbot / assistant)
Analytics / key performance indicators (KPIs)
API Access
API or white-label partner capabilities
Approvals / workflow for documents & expenses
Audit Trail
Auto-categorization / mapping rules
Xero Media
Xero - Xero Homepage
Xero Screenshots
Xero Homepage
Xero Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 26, 2026
Xero Accounting Software logo
631 Xero Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software for invoices and quotes!"
What do you like best about Xero?

It is really helpful for creating detailed invoices when I need to break down the quote for the customer to look at!

What do you dislike about Xero?

Discounts have to be entered line by line,when you want to move items on top, the process is slow

What problems is Xero solving and how is that benefiting you?

Not having to write quotes on excel anymore Benefits- permits my customers to see their total brokendown

Small Business (50 or fewer emp.)
Sep 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy accounting"
What do you like best about Xero?

The bank feed makes life easy without having to enter in entries manually

What do you dislike about Xero?

I wish there was a package for Ltd companies where you could file CT as well as VAT!

What problems is Xero solving and how is that benefiting you?

Company accounts management.

Small Business (50 or fewer emp.)
Sep 21, 2021
 Source
Overall Rating:
5.0
JM
James M.
Accounts Manager
Share
"What a Hero🙌💪💪💪!!!?Online accounting and billing moving from zero to infinity with Xero"
What do you like best about Xero?

It's simple to track total cash in and out with Xero. Xero is a very safe and secure tool to carry out accounting operations. Xero allowse to track and pay bills on the right time. It's possible to reconcile bank statements with Xero. It's simple to track and manage inventories with Xero.

What do you dislike about Xero?

There is nothing that stress me when using Xero as it matches all our needs as organization.

What problems is Xero solving and how is that benefiting you?

Facilitate great billing and invoicing. Accepts online payments. Enables ease of preparing financial statement reports.

Small Business (50 or fewer emp.)
Sep 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome finace tracking software for small business, non profit, and non accountants!"
What do you like best about Xero?

I love that it's so intuitive, and easy to do things like view balances, print checks, manage company credit cards, and create invoices.

What do you dislike about Xero?

I dislike that it's not always easy to create unique reports. They template reports are fine, but sometimes I need things a bit more nuanced, and its a little tricky to complete these.

What problems is Xero solving and how is that benefiting you?

Great way to help a small NPO with 4 departments manage our money, budget, and grant contracts.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
5.0
Mohammad Bilawal B. avatar
Mohammad Bilawal B.
Field And Digital Marketing Manager
Share
"One of the most secure and easy to use cloud based accounting software"
What do you like best about Xero?

I have been scared to manage other accounting software as such as Sage group or Quickbooks. As the UI differs and one simple mistake can lead to big troubles, XERO has been the most satisfying software I have ever used. With great UI/UX.

What do you dislike about Xero?

The inventory or purchase side is very basic for the software, there can be an improvement for managing the inventory side of things which will help users to manage everything in one single source instead of integrating it with other software.

What problems is Xero solving and how is that benefiting you?

We were managing the payroll with XERO, managing all the freelancers times for how long they worked and how much should be paid to them, manage to invoice, manage all the sales, making the end of week reports and using Hubdoc which was the best feature which has saved a lot of time for the company for data entry manually.

Small Business (50 or fewer emp.)
Aug 31, 2021
 Source
Overall Rating:
5.0
Conni B. avatar
Conni B.
Gold Premier Influencer
Share
"Love this software! So nice to integrate with other platforms too."
What do you like best about Xero?

I love being able to click through to everywhere, run in multiple windows and integrate with other platforms

What do you dislike about Xero?

I wish they'd get rid of all UK spelling and references for Americans

What problems is Xero solving and how is that benefiting you?

Great for financial dics

Small Business (50 or fewer emp.)
Aug 26, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"brilliant - does the job of a book keeper!"
What do you like best about Xero?

Simple and intuitive to use - makes you feel like an expert in book-keeping. Ideal for small business owners who like to keep a close eye on finances and be in touch with their business finances. All areas are split into sensible sections allowing you to switch quickly from paying bills, sending out invoices, checking balances, reconciling accounts, issuing quotes. All really easy.

What do you dislike about Xero?

There is nothing I dislike about Xero. It is close to perfect for my needs

What problems is Xero solving and how is that benefiting you?

We have no problems with xero

Small Business (50 or fewer emp.)
Aug 25, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review Xero accounting software"
What do you like best about Xero?

User friendly dashboard, tracking of changes, customised report, document uploads and integrated system with software add ons

What do you dislike about Xero?

It will be better to have more of a segregation of duty, it does not provide enough options to select a different access level for different users. The budget manager currently does not support recording or reporting capital expenditure.

What problems is Xero solving and how is that benefiting you?

Access to information to share with accountants, auditors, saving a lot of time. Add ons such as ApprovalMax makes payment approval process clear and easier.

Small Business (50 or fewer emp.)
Aug 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to setup and get invoicing going"
What do you like best about Xero?

Xero is super fast to get set up and intuitive to use.

What do you dislike about Xero?

It can be a little cumbersome sometimes and doesn't have integration with Salesforce without paying for expensive third-party appxchange products.

What problems is Xero solving and how is that benefiting you?

We can quickly and easily send quotes, invoices and automatic reminders to customers and prospects.

Small Business (50 or fewer emp.)
Aug 17, 2021
 Source
Overall Rating:
5.0
Md. Sarwar H. avatar
Md. Sarwar H.
Bookkeeper
Share
"Xero is awsome"
What do you like best about Xero?

Xero is super user-friendly. I like everything in Xero. It just takes my bookkeeping career to another level.

What do you dislike about Xero?

There is not a single item in Xero which I dislike.

What problems is Xero solving and how is that benefiting you?

Xero offers the best solution while transferring from another accounting software. Comparative balance is an excellent function in Xero. It helps to showcase all the previous years balances in one place.