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Xero Reviews: 4.4/5 — Solid Choice
Xero is a mature, cloud-based accounting platform for small and growing businesses that offers invoicing, bank reconciliation, expense capture, reporting, cash flow forecasting, multi-currency support and a large integrations ecosystem.
| Company | Xero Limited |
|---|---|
| Year founded | 2006 |
| Company size | 1000+ employees |
| Headquarters | Wellington, New Zealand |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
|
| Ease of use |
Beginner
Advanced
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base |
| Training | Documentation, Videos |
| Languages | English |
Xero Pros and Cons
- Comprehensive core accounting, invoicing, expense tracking and reporting features
- Unlimited users with no per-user license fees in core plans
- Strong mobile app support and substantial feature parity on mobile
- Large ecosystem and open API with many integrations
- Transparent pricing with introductory discounts and multi-currency/localization support
- Some advanced features (multi-currency, project costing, expense claims) are available only in higher tiers
- Payroll in the US is via partner (Gusto), so native payroll varies by country
- No standard inbound phone support; phone contact is by callback rather than a public phone line
- Some features (e.g., auto-reconcile) are in Beta and may evolve
- Developer API terms prohibit using API data to train AI/ML models
Compare Xero with other popular tools in the same category.
It is really helpful for creating detailed invoices when I need to break down the quote for the customer to look at!
Discounts have to be entered line by line,when you want to move items on top, the process is slow
Not having to write quotes on excel anymore Benefits- permits my customers to see their total brokendown
The bank feed makes life easy without having to enter in entries manually
I wish there was a package for Ltd companies where you could file CT as well as VAT!
Company accounts management.
It's simple to track total cash in and out with Xero. Xero is a very safe and secure tool to carry out accounting operations. Xero allowse to track and pay bills on the right time. It's possible to reconcile bank statements with Xero. It's simple to track and manage inventories with Xero.
There is nothing that stress me when using Xero as it matches all our needs as organization.
Facilitate great billing and invoicing. Accepts online payments. Enables ease of preparing financial statement reports.
I love that it's so intuitive, and easy to do things like view balances, print checks, manage company credit cards, and create invoices.
I dislike that it's not always easy to create unique reports. They template reports are fine, but sometimes I need things a bit more nuanced, and its a little tricky to complete these.
Great way to help a small NPO with 4 departments manage our money, budget, and grant contracts.
I have been scared to manage other accounting software as such as Sage group or Quickbooks. As the UI differs and one simple mistake can lead to big troubles, XERO has been the most satisfying software I have ever used. With great UI/UX.
The inventory or purchase side is very basic for the software, there can be an improvement for managing the inventory side of things which will help users to manage everything in one single source instead of integrating it with other software.
We were managing the payroll with XERO, managing all the freelancers times for how long they worked and how much should be paid to them, manage to invoice, manage all the sales, making the end of week reports and using Hubdoc which was the best feature which has saved a lot of time for the company for data entry manually.
I love being able to click through to everywhere, run in multiple windows and integrate with other platforms
I wish they'd get rid of all UK spelling and references for Americans
Great for financial dics
Simple and intuitive to use - makes you feel like an expert in book-keeping. Ideal for small business owners who like to keep a close eye on finances and be in touch with their business finances. All areas are split into sensible sections allowing you to switch quickly from paying bills, sending out invoices, checking balances, reconciling accounts, issuing quotes. All really easy.
There is nothing I dislike about Xero. It is close to perfect for my needs
We have no problems with xero
User friendly dashboard, tracking of changes, customised report, document uploads and integrated system with software add ons
It will be better to have more of a segregation of duty, it does not provide enough options to select a different access level for different users. The budget manager currently does not support recording or reporting capital expenditure.
Access to information to share with accountants, auditors, saving a lot of time. Add ons such as ApprovalMax makes payment approval process clear and easier.
Xero is super fast to get set up and intuitive to use.
It can be a little cumbersome sometimes and doesn't have integration with Salesforce without paying for expensive third-party appxchange products.
We can quickly and easily send quotes, invoices and automatic reminders to customers and prospects.
Xero is super user-friendly. I like everything in Xero. It just takes my bookkeeping career to another level.
There is not a single item in Xero which I dislike.
Xero offers the best solution while transferring from another accounting software. Comparative balance is an excellent function in Xero. It helps to showcase all the previous years balances in one place.