Zoho SalesIQ Reviews & Product Details

The ease of integration with my website creactivekids.com. I can track visitors, gain helpful insights on them and even chat in real time.

I don't have any dislikes, haven't found any yet.

I can know who, when and where when it comes to my customer base, allowing me target future customers more effectively.

I like the possibility to know in Real Time who is visiting my website, how do they reach my website and the to ad it automatically to my CRM. The chat feature allows me to talk easily with the leads visiting my website and attract them, without SalesIQ, I would loose the majority of the leads visiting my website.

The fact that it doesn't notify me on the mobile app when somebody is visiting my website. With this feature I wouldn't loose any of the leads visiting my website. Moreover it would be interesting to ad an email field in the chat windows so that the visitor can register at any moment and not only at the beginning of the chat.

The major problem I am solving with salesIQ is: Who is visiting my website and how can I "catch" this people. The benefits I have realized is knowing better how does the people reach my website and and talk to them in live.

I seriously LOVE Zoho SalesIQ. The overall picture gives me a better idea of what to offer my customers. I liked the ease in which it was able to be installed, which for me was through Shopify. I like that there is an option and integration through Shopify that I can use by just going to the app in my store's page and viewing the graph details of my customers. I like the insights that this gives me and being a visual learner I like that it breaks down my store traffic. The part that I love the absolute most though is the chat feature. I am currently running my site Troopster while also still working a full time job. My other job keeps me out the door and away from my personal business, but the chat lets me still connect with my customers even though I'm running around. This option alone was worth the time and purchase.

I sometimes forget about the SalesIQ option and wish there was a button or link in my email similar to the calendar or chat. I haven't found too many other things about this that I dislike. When I have a problem I am always able to contact Zoho and someone is always there to help me figure the issue out. I think this was one of the best options for my business and would recommend this.

Customer product usage. Pages and products they visit more frequently and where they leave my site. The Chat option has been a god send and has helped me solve the problem of immediate response. With email I wasn't always able to respond back, but with the chat I can quickly respond to my customers no matter where I am.

My number one future is: Visitor Tracking with Zoho SalesIQ. This integration provides me with the information about the visitors' engagement in my website, lets me also embed a chat widget and pushes the data collected, directly to the Zoho CRM database. It is a great product.

Couldn't find Polish language version of this product.

During the trial of this product, I was notified whenever my customer or prospect visited my website in search of some information. It is good to follow-up later with the customer.

The best feature about Zoho SalesIQ is the ability to speak quickly and easily with potential customers, answer any questions in an efficient manner, and in doing so this helps increase more sales compared to before.

There's nothing really to dislike, easy to implement, good support, good website, easy to manage. Well priced too.

As web designers we are introducing Zoho SalesIQ to more and more of our clients who have dedicated receptionists or secretaries. It means less time on emails and phone calls back and forth with customers, and more directly contact to help them.

I like Zoho SalesIQ because it enables me to have a real time communication with the users of my website and the ability to track the activities those users perform on my website

What I dislike is that it does not work well with some mobile browsers like Opera Mini.

My most problem was to monitor what users do on my website. But with Zoho SalesIQ not only am I able to track but also initiate a chat with them to know their experience while on my site.

Zoho SalesIQ really is a fantastic value. It's a powerful tool for both website visitor tracking, as well as visitor chat. The most useful part for us is the integration with the CRM and some of the other Zoho tools. It's ability to help me gain a holistic view of what's really happening is quite helpful!

I don't love how intensely the chat is supported over the visitor tracking. We don't use the chat as much as the tracking and other site analytics. Needs a bit more attention placed on analytics and reporting, but that isn't too large of a hurdle, because we obviously have Google Analytics and can supplement there.

Visitor tracking, session identification, some analytics. All of those have been supported by Zoho SalesIQ

I like how simple it is to implement Sales IQ. You just put a little code on each page of your site and you're done. (I had our web people do it... less than 15 minutes)

It would be great if we could route web visitors to our sales reps based on territory. I know there is a way to give visibility based on territory, but I would want full visibility for all, but for the actions to come from/ go to the region manager.

First we have a much better sense of who is coming to our website, from where and at what times. Second we are qualifying and converting visitors to leads immediately rather than a much slower traditional content marketing method.

I initially downloaded this program to use because it was FREE. Little did I know that I would be using this program on a daily basis to track the visitors to our site and provide them with customer service via Live Chat. I am extremely satisfied with this program and so far, can't find anything negative to speak on.

I have no issues or concerns at this point

I am able to solve customer issues, questions or complaints via online chat while they are shopping.

The Zoho Sales IQ is easy to set up and you can quickly convert you spreadsheets into a usable web format in very short time. The cost per user is the most affordably priced with the most amount of features. The platform is extremely flexible and easy for new users to work with.

The hardest part has been keeping up with the changes. While the improvements are good, it is challenging when you have gotten use to things being set up a certain way.

We are addressing the data ingestion and data analytics enterprise challenges. It is great for our sales team to have real time access and visibility from a mobile perspective. Leadership has one place to see all the reporting and progress with accounts as things are happening.