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ZoomInfo Reviews: 4.4/5 — Solid Choice
ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare ZoomInfo with other popular tools in the same category.
contact info, easy search function, & great google chrome extension
would be great if it provided company aquisition information in bios
contact information & added benefit of company news
The contact names and numbers with titles and job descriptions.
There is nothing to dislike about the tool.
No problems at all
Best thing about Zoominfo is the accuracy and quality of data across all industries. Also I like the account insights and trending account details. Google Chrome extension makes it easy to extract contact details.
Perfect tool did not find anything to dislike yet.
Lead generation and Account management.
The buyer intent data is real, you connect with your prospect at the right time providing right services, get the news and trend right on the dashboard
there could be more customization in the workflow for better prospecting
the advanced filter feature helps get alot of information on the lead and company
Zoominfo is extremely easy to use and very helpful with finding Sales Leads. It details out all the information I need.
So far, I have been using Zoominfo and have not found a feature I dislike.
I sell advertising and Zoominfo allows me to find the right Marketing, Communications Manager in the company I am searching. The fact that I just have to put in a job title makes alot less cold calling.
I like the ease of finding specific contacts, regardless of role or industry. Also, because I use HubSpot, it integrates very easily. Seamless automation.
There are no downsides, at least none that I've found. I have enjoyed using ZoomInfo daily.
It's been excellent in addressing the issue of finding contacts in specific industries and certain roles. The information has been very accurate. It benefits us because we're trying to grow our reach, and ZoomInfo is making it easier for us to do it.
ZoomInfo SalesOS is a gamechanger for me as a Freshdesk salesperson. It offers rich data insights that help me tailor my pitches, delivers high-quality leads, seamlessly integrates with Freshdesk, simplifies lead enrichment and validation, saves me time on lead generation, and gives me a competitive edge. It's like having a secret weapon that supercharges my sales efforts, making it an invaluable tool for any sales professional looking to up their game and leave the competition in the dust. I can't recommend it enough!
Some potential downsides of ZoomInfo SalesOS include its higher cost, a learning curve for new users, occasional data accuracy issues, integration challenges with certain tools, and privacy concerns related to extensive data collection and usage. Users should carefully evaluate these factors against the tool's benefits to determine if it suits their specific needs.
ZoomInfo SalesOS is solving critical sales challenges by improving lead quality, saving time, ensuring data accuracy, enabling personalization, and giving me a competitive edge. It streamlines my processes, enhances productivity, and results in more effective and efficient sales efforts.
Zoom info is one of the best tools that I have worked with. From generating lead and finding information about a particular organization and information of anybody. I use it on daily basis and the customer support is top notch
It is comparativly pricy as compared to other tools in the market.
It has been a wonderful tool and has helped me reducing my sales cycle by getting me the right information of the company and the point of contact that I want to reach. All the information is pretty much available and I get all the information for CEO or CTO which helps me shorten my sales cycle.
I have been using Zoominfo for more than 6 months now , I could see the org structures of the teams which is very usefull and also all their number s and emails are mostly valid. It is intergrated with our pipedrive CRM , and frequently I can import the list of prospects easily
I do see sometimes the news about the company or organization is not upto date
ZoomInfo provides all the numbers and emails of the prospect list and also gives good idea about the company organization structure and C level people email and number
From giving the high level data to granular level it, it help reduce the turn around lead cycle with accurate data of indiviuduals and accounts
Zoominfo Sales OS is so far the best tool so no dislike
It simplies the problem of not able to get the verified data, which could be name, phone number, website, linkedin profile or description of the account
Zoominfo SalesOS has been doing wonders for me, their Chorus which is intelligent to capture the lead and the account intelligence, the chrome extension provides with the linkedin profile and other details
they don't have much competition in the market, just hope they keep doing the great work
Zoominfo SalesOS has been efficient to benefit us with the correct data (email address, profile history, personal email id and mob number)
Company news updates and insights ar useful
The import data should be faster and more user friendly
Account data verification and prospecting
it helps builds the database with click of button, it has a comprehensive database for USA region, it easily integrates with salesforce which helps in directly exporting the data
they have a form feature which I never used
It is benefiting us to do the outreach with right person and company information
Integration is great , UI is awesome .. Loving
Nothing app is very good super thanks great
Live tracking is great ., email sharing is perfect
We used a different tool as a company for almost a year and switched back to ZoomInfo. As an SDR, I can see how beneficial ZoomInfo is even after using it for a few weeks. Email addresses and phone numbers are accurate, they work well and it shows me which ones work better ''likely to engage'' in some of the contacts. I beleive it helps me to perform my job much better and everything works quite well so far. I am using ZoomInfo at least an hour a day.
When I first used ZoomInfo SalesOS, there was a problem with Salesforce integration. However, after I got customer support, the problem got solved.
As I previously mentioned, ZoomInfo is helping me a lot to get e-mail addresses and accurate phone numbers of leads that I am reaching out to. It provides me with correct data with phone numbers and the lead export from ZoomInfo to Salesforce is working amazing. It used to take me about 1 hour to create 30 leads in SFDC, and it takes about a minute with ZoomInfo which is great!
The accuracy of the contact data provided by the platform is very good. Helps in finding the right client
Found the the software a bit hard to use. Takes time to set it up properly.
Finding clients that require my immediate service has been hard. Zoominfo sends me regular notification about the companies that require my service and thus saves me huge time.
Zoominfo is the most useful tool for getting details about the customers. It is very use to use, implement and integrate with other tools. Customer service is prompt and helpful. It has multiple features like profiling customer, real time insights and information about company financial is something I would recommend the frequency to use everyday.
Zoominfo doesn't have alot of data for Nordic businesses. It is very expensive for small business.
Zoominfo is useful in identifying customer information. Understanding their business and then positioning our services better. This make the customer experience better.
getting leads and ease of contacting leads
somtimes slow and not right updating information
intent of buyers is amazing
Zoominfo is the best tool for finding details about accounts. The prospects insights are very accurately and well delivered. It is easy to use and implement. It can be integrated with most tools. The customer service is very helpful. I would recommend it to be used everyday. All of features like real time insights, org charts, and competitor information is very useful.
It is very expensive and doesn't have alot of information on Asia region.
Zoominfo helps in getting well defined details about prospect, thier role, org structures and competition. This help in better account management and under customer.
ZoomInfo is a salesperson's best ally. It streamlines lead generation, offers accurate data, and is backed by excellent customer support. A must-have for sales success! Most user-friendly software out there. There is no requirement for any training for zoominfo as it is easy to navigate.
Nothing so far. It has been very useful.
In finding the right POC for an organization. Helps a lot with understanding the growth and funding of an organization. Helps in identifying the tech stack.
Easy to use tool with customizable lead filters that reduce time spent on mundane tasks. Their customer support assisted with the onboarding over a quick call. I use it on a daily basis to call, connect and verify leads. It integrates with most of the CRM tools and very intuitive to implement.
The pricing needs to be more flexible depending on the business use case. Would love more reporting and export options.
It helps me track leads quickly and tailor my approach to engage with them. Highly efficient software that is powerful and analytics-driven.
The integrations and the dashboards are the best
Nothing in specific, no complaints, all good
Let;'s me to do complete email tracking and let's me generate lead's and keep a track of them
there is no tool in the market which competes with zoominfo sales os, they have been doing it better everytime, be it lead intelligence, be it market intellegience, be it acquiring a new tool which supplements their existing core platform. It has all the information about the prospect which you need in presales, sales and account management
it has become little complex, because of all the new feature like signals, intent data, they should keep training the exisiting users
we are getting prospect and market data out of it. which is big relief
Zoominfo Sales OS is accurate and it has alot of database, the new version is better because now you just type and select the criteria for picking the contats
if they could increase the export limit, that will help us alot
Market intelligence benefits us to gather intel about our prospects
What I like the best is the quality leads it provides and integration capability
Maybe UI could be better. More customization on the integration side. And, the cost could be flexible
Helps us take the right sales and marketing initiative calls. Compared to other platforms maybe the features are more and better for us.
Unlimited database, just copy and paste it in the excel, create the database and maintain the CRM, it easily integrates with the CRM and can easily be used post sales for the cross sell and upsell. We use research reports as well for internal
Downline customer support is not that quick
Companies research and knowing their subsidiaries
Zoominfo has played a huge role in my daily sales cycle and lets me get information about any organization and connect me to the right person in the company. This has eased my sales cycle and has helped me reach my commitment by using this on a daily basis. The customer support is fantastic and they get back to me with a resolution asap.
A little pricy as compare to other tools out in the market but it's worth it!
As mentioned it has reduced my sales cycle and helped me reach my commitment. Zoominfo has helped me reach the right point of contact in the company and provided me the information of the company CEO, CFO & CTO. Absolutely happy with the tool!
It is most helpful in acquiring leads' company information like their direct number, mobile number, email, revenue, HQ number, and even their technology insights. The scoop functions are also helpful in finding the current important news in the company which helps bring prospects on board with that information. The advanced filter option in Zoominfo helps find companies and leads more easily with good precision.
The leads data in Zoominfo is not reliable sometimes like the numbers and emails being wrong. If the lead has left the organization or others it's taking longer to update when compared to other sales intelligence tools like LinkedIn Navigator. When inactive companies show up in Zoominfo, there is no other information about the company like a different company acquisition, closure, or other issues. The technology insights available for the middle companies are very few and not available for many companies. There is no option to find out the ZoomInfo day-to-day count for individual log-ins to avoid the credit count from running out.
Business problems like: * Helping with undeliverable emails. * Helping with prospect's mobile numbers in ZoomInfo. * Helping with technology insights for companies. * Helping with export options for companies with a large number of leads. * Finding demand leads through the scoops option. * Finding the companies based on their industry vertical and build leads based on that. * Finding companies details and locations to identify their base of operations and their services.
It helps us very well in nurturing and knowing about our leads and help in taking right marketing initiatives for the company
UI can be made better and costing is bit high.
Helps in providing quality leads and enhance our sales activities
I like that there are several filters for removing prospects and that it has become more tied into ZoomInfo Engage. The layout is pretty good and with the new updates, adding them to sales flows is now a breeze. I also like that you can filter OUT keywords when searching for prospects.
I wish we could drag and sort by columns. I know you can edit some out, but the layout can leave a lot to be desired in some cases. I also wish some company entries could be consolidated. For example, Gold Medal Industries and GMI in Ohio could be combined because it's the same company. It'd also be nice if a line on the main page showed if a company is a subsidiary of another company. For example, Quaker Oats is owned by PepsiCo or Bulk Apothecary is owned by Natural Essentials. I also wish that it would include an office/country HQ phone number. For example, if a company is based in Germany the HQ number is always that German number instead of a certain country's HQ. So if I'm in the US, I'd like to see the US' HQ number there istead of Germany's.
It helps me by having the information all in one section. When I was with another company, we had to find all that information ourselves and gatekeepers made it very hard. ZoomInfo SalesOS will (often) tell me their direct number, business email, what branch they're in, etc. This helps me prospect properly instead of wasting my time trying to skirt around a gatekeeper or trying to figure out a name to contact.