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4.2

Starting at
/
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels are p…  Learn more

4.4

Starting at $2,500
/ Per Month
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

4.4

Starting at $15
/ Per Month
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms…  Learn more

4.4

Starting at $0
/ Per Month
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more

4.1

Starting at $0
/ Per Month
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu…  Learn more

4.7

Starting at $19
/ Per Month
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential analyti…  Learn more

4.4

Starting at $25
/ Per Month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

4.3

Starting at $0
/ Per Month
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

4.4

Starting at $45
/ Per Month

4.4

Starting at $50
/ Per Month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

4.4

Starting at $74
/ Per Month
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

3.7

Starting at $599
/ Per Month
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facilitat…  Learn more

4.6

Starting at $289
/ Per Month
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium’s all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile payme…  Learn more

4.5

Starting at $99
/ Per Month
Respond.io is a leading marketing, sales & support inbox platform that connects customers across different channels such as WhatsApp, Telegram, LINE, Viber & even email. Using the platform, users can respond to different audiences via a single dashboard. The platform empowers companies to de…  Learn more

4.4

Starting at $0
/ Per Month
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All re…  Learn more

4.3

Starting at $49
/ Per Month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

4.3

Starting at $49
/ Per Month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

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