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FreshBooks
Simplify Your Business Finances
4.5
(681)
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FreshBooks Reviews & Product Details

FreshBooks Overview
What is FreshBooks?

FreshBooks is a cloud-based accounting software preferred by numerous small to medium enterprises for its ability to easily manage and streamline finances. Core features include expensive tracking and invoicing, and it also helps improve operational transparency through reporting and time-tracking features.

Company 2ndSite Inc. dba FreshBooks
Year founded 2003
Company size 201-500 employees
Headquarters Toronto, Ontario, Canada
Social Media
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FreshBooks Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
FreshBooks Pros and Cons
Pros
  • 'Lite plan is great for startups (includes 5 billable clients)
  • You can track unlimited expenses and send unlimited estimates
  • Clients can pay you using credit cards
Cons
  • Limited invoice customization
  • The mobile app could use improvements
FreshBooks Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
FreshBooks Media
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FreshBooks Screenshots
FreshBooks screenshot 1
FreshBooks screenshot 2
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 03, 2025
FreshBooks Logo
681 FreshBooks Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Dec 01, 2019
 Source
Overall Rating:
5.0
Allison J. avatar
Allison J.
Account Manager
Share
"FreshBooks the professional alternative for professional accounting"
What do you like best about FreshBooks?

There are many online accounting platforms that solve accounting problems, FreshBooks is the best alternative because it offers the best online accounting service, it is ridiculously easy to use on any mobile device whether you have an iPhone, iPad and iPod touch. FreshBooks adapts to all mobile devices, has an application that was designed with simplicity in mind and millions of small business owners and freelancers.

What do you dislike about FreshBooks?

As a frequent user of FreshBooks I have determined that this platform does not have any problems, it always acts according to what you need.

What problems is FreshBooks solving and how is that benefiting you?

Controlling accounting is a very complicated task and more if you have hundreds of clients. We decided to use freshbook to eliminate all errors in the invoices, now we can send invoices to customers and they look very professional, we are very happy with the service we are providing. Now we control our time, we are sure that we are billing the correct amount.

Mid Market (51-1000 emp.)
Nov 30, 2019
 Source
Overall Rating:
5.0
Andrew C. avatar
Andrew C.
Web Developer
Share
"FreshBooks, Estimates, business expense tracking and time tracking"
What do you like best about FreshBooks?

Perform all accounting processes Doing so can expose us to great errors, for very accurate accounting it is necessary to use useful software that will help us improve accounting. FreshBooks can create easy to customize and professional invoices for accurate accounting. In the same way you can easily track all business expenses and you can accurately track all your time in Freshbooks to determine how much time you spend with all your customers.

What do you dislike about FreshBooks?

FreshBooks is a simple and intuitive accounting tool, capable of managing all the invoices and processes of a company, in my organization we have not had problems using FreshBooks.

What problems is FreshBooks solving and how is that benefiting you?

As workers in a company, I am always aware of the need to track income and expenses and to have all accounts in order by the time the tax time comes. FreshBooks helps me manage that whole process in a very precise way. Now all accounting processes in my company are controlled by FreshBooks.

Mid Market (51-1000 emp.)
Nov 30, 2019
 Source
Overall Rating:
5.0
Anthony J. avatar
Anthony J.
Marketing
Share
"FreshBooks billing software that every company needs"
What do you like best about FreshBooks?

It is not easy to find a billing tool with accounting capabilities. It is more complicated to find excellent billing software and accounting functionality at a low price. FreshBooks allows you to easily customize, create and send invoices, the option that allows you to send invoices from a mobile application and the ability to track billable time and expenses and add them to invoices is the one that I love the most, it makes work and price easier of the services provided by freshbook are very economical.

What do you dislike about FreshBooks?

After all the time I have been using FreshBooks I have determined that there are no problems in all the services it offers.

What problems is FreshBooks solving and how is that benefiting you?

I mainly use this accounting software to create invoices with a more professional design, FreshBooks makes billing very simple this allows me to concentrate on the other tasks of my company, now I have time for everything. Freshbooks allows us to create invoices with our company logo and thank you email.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Isabella S. avatar
Isabella S.
Account Manager
Share
"FreshBooks the best Online Billing Software"
What do you like best about FreshBooks?

FreshBooks is one of the most popular online programs, it offers very useful tools with which you can send invoices, track expenses, time management and basic project management. This tool is very useful for all companies that do not have time to devote to accounting activities that are carried out manually.

What do you dislike about FreshBooks?

FreshBooks helps us manage many accounting processes in our company, everything is positive I have no negative opinions to say about this tool

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks is a very useful tool and helps us with the entire billing process and tracking all our expenses.

Mid Market (51-1000 emp.)
Nov 24, 2019
 Source
Overall Rating:
5.0
Jessica C. avatar
Jessica C.
Account Manager
Share
"Freshbooks, the Solution to your Accounting Problems"
What do you like best about FreshBooks?

A few months ago since I started using FreshBooks since then, it has facilitated the handling of all the accounting information of my company, this tool is what I was looking for, something that would give me ease and speed when organizing my accounts, highlighting that I can manage invoices, time, expenses and reports so that control over your accounting processes is much easier, faster and safer

What do you dislike about FreshBooks?

The little negative that I can highlight is that in the beginning it will be difficult to understand and learn to use all its functions and features, also in comparison with other tools FreshBooks is somewhat expensive but worth it.

What problems is FreshBooks solving and how is that benefiting you?

The use of Freshbooks in my day to day is necessary since it is the tool that I use to manage the accounting processes in what my company refers in an organized and efficient way.

Mid Market (51-1000 emp.)
Nov 24, 2019
 Source
Overall Rating:
5.0
Vanessa T. avatar
Vanessa T.
Account Manager
Share
"FreshBooks, Easy to use, Fast and Effective"
What do you like best about FreshBooks?

The best thing about FreshBooks is that it allows you to make invoices in a very simple way, basically, I manage all the accounting of my company. FreshBooks has many features such as tax planning and time tracking. It should be noted that it is also compatible with mobile devices which makes things even easier to be able to access your data management at any time.

What do you dislike about FreshBooks?

As for its functions I have no problem, on the other hand, the tool takes a few months without updates and the cost is a bit high.

What problems is FreshBooks solving and how is that benefiting you?

My use of this tool goes more than anything in the following areas: Billing Accounting Payment Collection Bookkeeping In itself, everything that has to do with the management of my company.

Mid Market (51-1000 emp.)
Nov 24, 2019
 Source
Overall Rating:
5.0
Jasmine H. avatar
Jasmine H.
Account Manager
Share
"Freshbooks, the Best Tool for every Accountant"."
What do you like best about FreshBooks?

This tool called Freshbooks is one of the best in its field, accounting, its attractive, elegant and not very complex design makes the user marvel at it and all the functions it offers such as billing, capital tracking, dates itself, everything related to the management of your company's finances. It can also be used from a mobile device so you can access your records anytime, anywhere.

What do you dislike about FreshBooks?

Freshbooks is a very complete tool for what makes its defects minimal, the only negative is that at the beginning it is somewhat difficult to adapt and in terms of cost, I think it is a bit expensive.

What problems is FreshBooks solving and how is that benefiting you?

Currently, Freshbooks helps me with the management of my company's records and have everything in order.

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
Caroline L. avatar
Caroline L.
Human Resources Manager
Share
"FRESHBOOKS, enjoy doing your accounting without difficult procedures and with professional results."
What do you like best about FreshBooks?

FreshBooks is a very complete billing platform, since it is very easy to configure and use, and the best thing is that little accounting experience is required, I also like it a lot because they have added new accounting functions with updates that have improved this software. incredible way and have made it a viable option for small and large companies. Apart from that everything is compatible with almost any device with an Internet connection.FreshBooks is an excellent ally for the billing and accounting of any company because it offers excellent accounting techniques, key strategies such as bank reconciliation, journal entries, and reports with results Very complete and professional.

What do you dislike about FreshBooks?

The only problem is that its monthly cost is quite expensive and that its users and features are limited.

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks has always been incredibly easy to use and the newly redesigned software is no exception. This tool is very easy to use for any company and although Freshbooks is somewhat expensive, for my company it has been ideal because it has helped us solve many things, such as Facilitate excellent customer service, since it generates excellent results. Thanks to the fact that it also has a mobile application, I can use it anytime, anywhere. It also allows us an interface with users which is very well designed and invoice templates are very attractive to our customers.

Mid Market (51-1000 emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
EK
Edwin K.
Consultant
Share
"Do smart business effectively"
What do you like best about FreshBooks?

Fresh books is a great ally to all people seeking to conduct smart business more so in the small businesses or startup where records at times are overlooked. Thus it comes in to fill that gap to enable all business owners and persons to document their transactions, prepare invoices and balance sheets, have automatic financial reports and up to date accounting services all on one platform. The greatest power the software brings on board also is the fact that one can keep track pf their projects online be it recruitment, orders and a whole array of services that fall under this category. More still all this is done on the cloud and thus one will not be hampered by working on one device as they can access all their work in real time across different devices.

What do you dislike about FreshBooks?

So far so good and indeed i have not witnessed any dislikes yet. it is really workable software.

What problems is FreshBooks solving and how is that benefiting you?

with the inception of Fresh Books there is a clean and systematic record of business at our centre and as a result it is now possible to track the progress of the business, preparing of tax records efficiently and quick balance sheets all of which have come in handy to streamline our business and closing all avenues of leakages and indeed as a confession, the loss margin has greatly reduced.

Small Business (50 or fewer emp.)
Nov 11, 2019
 Source
Overall Rating:
5.0
JW
Jeremy W.
It/Projects Manager
Share
"Great Platform for capturing revenue"
What do you like best about FreshBooks?

The ease of keeping up with your clients balances and have a quick view on any over due invoices at a glance.

What do you dislike about FreshBooks?

At first i did not like the pricing module as far as paying by client. Because i was used to paying flat rates. But after a while of freshbooks billing I see that it is a much better system.

What problems is FreshBooks solving and how is that benefiting you?

Saving time in tracking down our money and billing clients.

Mid Market (51-1000 emp.)
Nov 10, 2019
 Source
Overall Rating:
5.0
Julia m. avatar
Julia M.
Account Manager
Share
"Freshbooks Goodbye to the disorder of accounting records."
What do you like best about FreshBooks?

Since I started using freshbooks I handle all the accounting information of my company much more easily, now everything is in its rightful place, because this tool gives me the ease and speed that I need in the organization of my accounts. It is very understandable and simple to use. What I like most about Freshbooks are the features these include billing, expense tracking, time tracking, reports and payment management for even greater control of all accounting operations.

What do you dislike about FreshBooks?

I have never had any difficulty using freshbooks. Its implementation in the accounting area of ​​my business has greatly facilitated administrative procedures. In that sense I can say that I am certainly free of complaints.

What problems is FreshBooks solving and how is that benefiting you?

Currently my work has become less heavy and boring, now I can send invoices to all my clients without any delay or error and at the same time I can manage all my expenses. on the other hand to have everything organized in one place helps me to lower my levels of stress. That is certainly the main advantage brought me being a user of FreshBooks.

Small Business (50 or fewer emp.)
Nov 06, 2019
 Source
Overall Rating:
5.0
Carter  W. avatar
Carter W.
Administration Manager
Share
"Finance and Accounting with FreshBooks, the best software for cloud companies."
What do you like best about FreshBooks?

This software has been the most complete solution for accounting and invoicing of my company's accounting processes, which allows me to control all administrative processes easily, quickly and safely. FreshBooks has an ingenious, very clean and clear design, apart from an optimized interface and many features and features designed to make accounting tasks as easy as possible for companies and clients anywhere in the world. It makes it easy for me to manage events of any kind. of company and also for independent professionals. For me it has been very useful not only to expedite the procedures related to the management of collections but also to have under control everything that has to do with accounting since thanks to FreshBooks this process It has stopped being a problem.

What do you dislike about FreshBooks?

This software has been very useful, I had no problems and all the results have been incredible. there's nothing I don't like about freshbooks

What problems is FreshBooks solving and how is that benefiting you?

1. The fastest and safest solution for a complete and error-free administration and billing 2. FreshBooks allows me to keep a complete and automatic follow-up with the data of our clients and so the calculation of your next invoices will be much easier. 3. It allows me to control incoming and outgoing money, calculate costs and thus know instantly how much I am earning. With this software I manage the receipt of invoices and taxes among many other features. 4.You can access from anywhere, cell phone, computer, PC or tablet, so I can continue working comfortably even if I am not in the office.

Enterprise (> 1000 emp.)
Nov 05, 2019
 Source
Overall Rating:
5.0
Adolf V. avatar
Adolf V.
Marketing Communications Officer
Share
"The most reliable accounting management system ideal for small business owners and startups."
What do you like best about FreshBooks?

One of the things I have to point out about this tool is the level of efficiency that it delivers in each of the functions it executes, from how easy it is to configure its functionalities to perform more complex tasks like automating things like auto responses to invoices, automatic credit card payments as well as receiving them, the ability to track projects assigned to customers is one of the many things that have kept me faithful to this program.

What do you dislike about FreshBooks?

This is a software that doesn't have many things against it but it is worth noting that I didn't have the best experience with customer support. I found myself in need of contacting them several times so that they could answer my initial question, several of the agents with which I was assigned did not have the best attitude or weren't friendly at all, in the end they could find the solution to my problem. It wasn't a pleasant experience at all.

What problems is FreshBooks solving and how is that benefiting you?

Since we chose to incorporate this tool as the main solution to manage and monitor our spending in the startup in which I work our productivity has increased rapidly, it gave us the opportunity to program through its API a payment system automatic and revisions of invoices that generated a lot of work reviewing and making decisions manually, in addition to this its attractive price that made us save money, something that was of our main concerns.

Mid Market (51-1000 emp.)
Nov 05, 2019
 Source
Overall Rating:
5.0
Erika S. avatar
Erika S.
Account Manager
Share
"“FreshBooks Innovative review of cloud accounting”"
What do you like best about FreshBooks?

FreshBooks fell in love from the first moment I experienced its services. I really like the way I manage my accounts and finances and so I can concentrate on other areas of importance in my company. It offers me professional automatic billing, expense control and provides detailed reports, proposal estimates, full tracking of all cats, FreshBooks is easy to use, saves a lot of time on paperwork and has unique invoice presentations. This cloud accounting tool allows me to experience its services from my computer, phone or tablet. I like very much

What do you dislike about FreshBooks?

The whole process is fast, I have not had problems with FreshBooks, it adapts to the needs of its customers in a unique way and solves all the problems efficiently

What problems is FreshBooks solving and how is that benefiting you?

This great tool brought many solutions and comforts to my company, now I can control my business from anywhere, I use the FreshBooks mobile application a lot, in this way I can capture my expenses, send invoices and know when I get paid, I can do everything very comfortably Thanks to FreshBooks now It makes billing simple and tracking expenses becomes very simple.

Mid Market (51-1000 emp.)
Nov 04, 2019
 Source
Overall Rating:
5.0
Madison m. avatar
Madison M.
Human Resources Specialist
Share
"FreshBooks, accounting service that solves your problems"
What do you like best about FreshBooks?

What I like most about this tool is that it helps me to put my company's finances in order, allowing me to have better results at the business level. It allows me to have a better control of all my invoices and thanks to that I can solve the common mistakes that occur in my company. FreshBooks gives the option to keep track of all my operating expenses and orders the entire collection system. In addition, this tool allows me to know my clients better.

What do you dislike about FreshBooks?

At the beginning it is a bit complicated to use, but after you experience the service, everything becomes easier.

What problems is FreshBooks solving and how is that benefiting you?

In my company it was very common to make mistakes when it came to organizing the invoices and because of this we had a bad management in the collections and that generated losses.FreshBooks allows me to control the entire collection system, send invoices to my clients, that saves me a lot Time, This helps me make business decisions and make my business more efficient. Thanks to this tool in my company there are no losses and we are more economically profitable. All this is possible thanks to FreshBooks.

Mid Market (51-1000 emp.)
Nov 03, 2019
 Source
Overall Rating:
5.0
Marshall M. avatar
Marshall M.
Accounting Assistant
Share
"FreshBooks is one in a million."
What do you like best about FreshBooks?

One of the reasons we chose FreshBooks over other softwares is that each customer can be assigned their own billing portal login and you can have multiple clients under one company but each have different username. This program is easy to set up.

What do you dislike about FreshBooks?

When viewing a customer's invoice history, I would prefer to see the total at the bottom of the list be the outstanding amount due, instead of just a total of all invoices (paid or not). Sharing projects to contractors is not super seamless. The contractor will see the project name, but not necessarily the client name.

What problems is FreshBooks solving and how is that benefiting you?

Efficiency in the administration of my business. Good handling of invoices and collections.

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
5.0
sophia j. avatar
Sophia J.
Account Executive
Share
"“FreshBooks the best online accounting service”"
What do you like best about FreshBooks?

What I like most about FreshBooks is that it provides me with the tools to manage the accounting of my company and thus be able to keep track of the invoices, I find it very easy to use this service because it is easy to maintain total control of all the transactions that my company. It is definitely the best cloud based accounting software.

What do you dislike about FreshBooks?

I have used this great tool and I had no problems. The features are unique and the accuracy in all processes makes it almost effective software.

What problems is FreshBooks solving and how is that benefiting you?

In many occasions my company did not have control of all the invoices and in the majority of times we had losses, we decided to look for a tool that would solve those problems. FreshBooks keeps track of all our expenses and makes it easy for us to send invoices to our customers to collect our work. It is very useful for our business and thanks to this great tool we have a balance in our accounting.

Mid Market (51-1000 emp.)
Sep 07, 2019
 Source
Overall Rating:
5.0
Martin k. avatar
Martin K.
Accountant
Share
"Prefect solutions for service based business."
What do you like best about FreshBooks?

This software is incredibly and easy to use interface. Also it is very easy comprehensive and customizable for tasks, clients, projects and expenses categories.

What do you dislike about FreshBooks?

Sometimes I forget to do things that I don't do often. So far only that problem have experienced thus this software its good for use in the business operations.

What problems is FreshBooks solving and how is that benefiting you?

I use this software to trace my hours and expenses, receipts and invoice customers. Helps me to be more effective in managing my bills, saving me money in hiring personnel for this task.

Enterprise (> 1000 emp.)
Sep 01, 2019
 Source
Overall Rating:
5.0
JB
Joel B.
Account Manager
Share
"The best business programming with better client administration performance"
What do you like best about FreshBooks?

FreshBooks programming is exceptionally instinctive and amazingly easy to understand programming. It's the best programming for our invoicing and essential bookkeeping program, we can without much of a stretch track our solicitations and records in a progressively productive manner. The money related records can be altered/altered. You can change the logo, the information, the structure, which permits making proficient reports in a straightforward manner. Customers are given a wide bunch of charming format intends to peruse when making requesting, thinking about engaging yet master looking records. This framework has a mindful specialized help group, which has enabled my group to feel great and sure of having an expert reaction and snappy reaction, ready to take care of any issue that may emerge with the framework or may happen some other unanticipated.

What do you dislike about FreshBooks?

There is truly nothing I couldn't have cared less for about Freshbooks. Everything is just impeccable and suits our needs.

What problems is FreshBooks solving and how is that benefiting you?

FreshBooks is outstanding amongst other significant items accessible in the market. It's everything highlights and capacities are extremely exceptional and simple to utilize. I utilize this product for my day by day bookkeeping the executives in various ways, for example, the solicitations creation, installment acknowledgment, costs following, billable time following and for the best monetary announcing. My experience about this product is marvelous.

Small Business (50 or fewer emp.)
Aug 16, 2019
 Source
Overall Rating:
5.0
Jessica M. avatar
Jessica M.
Bookkeeper
Share
"Best basic online accounting system"
What do you like best about FreshBooks?

Time tracking is very easy and filters seamlessly into invoices. The free subscription allows up to three clients but you can deactive ones not being used and add new ones. I have been using the free subscription for 10 years for my at-home bookkeeping service and I have no plans to change.

What do you dislike about FreshBooks?

I genuinely cannot think of anything I dislike. The aesthetics are good, very easy to navigate and set up clients.

What problems is FreshBooks solving and how is that benefiting you?

Quick and accurate invoices sent immediately to clients helps me get paid faster.

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