Less Annoying CRM Reviews: 4.9/5 — Highly Rated

Excellent customer support. Ease of use. Handle everything we need.

Cannot duplicate a contact and just change different data. Therefore, need to enter all data for a new record.

Easy to track all information per contact. All information regarding contact is one place.

LACRM was easy to learn and adapt to our needs. The features were intuitive, robust and effective. The video tutorials taught us everything we needed to know to maximize all the wonderful features of LACRM. The tech support was fantastic!

The only feature I had difficulty with was when I uploaded my first database. I did not fully understand the need to set up the spreadsheet with a contact line and a company line. The staff were very helpful and taught me what I needed to know.

LACRM was a lifesaver when we needed to manage and host a large event. It enabled us to upload contact databases and then use mail merge to customize our letters and keep track of the a) invitation letters, b) the RSVPs and c) follow-up logistic letters. LCRM is also allowing us to track funder leads and manage our grant portfolio.

I looked at many other CRM's and they were too expensive or too complicated for my needs. I needed something that was straight forward that got the job done without having other needless functions that complicated my workload. LACRM lives up to its name. I've used it for several years and it has worked very well for me. It keeps me organized.

I haven't found anything worth complaining about.

LACRM gives me one place to keep my contacts, pipelines and calendar that is always accessible.

I love the fact that Less Annoying is easy to learn, simple to use on a daily basis with follow ups, and has great customer service. When I have a technical question, I get a response right away. I love it!!

There is nothing that I dislike about the product.

I am a travel agent and have a lot of clients who need to be contacted throughout the year. I am able to stay on top of all my different groups via pipelines. I have never been so organized as I am now.

I like that you can start using it immediately after download. It suits my needs perfectly.

You can't copy information from one contact to another.

I keep track of calls and emails.

The system allows me to be more effective.

Inability to track time spent with clients

Everyone is our office uses the system to communicate from task to notes. It is a great way to getting everyone involved in our client service process.

Very easy to use and accessible! Love it!

No financial piece. Clunky4time tracking.

Keeping up w clients and time tracking even though it is not optimal.

Its easy go use, so much is done with one click, you can set things up in a way that suits you

I havent found any problems. Other crm's i have used almost have too many functions and user fields many if which are irrelevant unkess you are a massive company.

I had all my contacs on bits of paper and on numerous spread sheets. By the time i'd got around to working out who i needed to call and trawled though various old notes i had wasted lots of time. Now i have all my contacts in one place and know exactly when to call them and what about. I can log in and see my daily tasks clearly.

I love that Less Annoying CRM is simple to use and small business friendly. Being able to set tasks for myself is a game changer and I am actually following up with leads for once!

I am still exploring and learning how to use the pipeline, and email sync, but so far there aren't any features I don't like.

I am following up on leads better than ever, and closing deals because of it.

It is so simple to use and the customer service is freaking awesome. Let me say that again... The customer service is FREAKING AWESOME! Easy to customize. Great collaboration tool. I love the notifications for meetings. How you can link clients to appointments and schedule other people to events. It has made our organization much more productive. The simplicity is what is great about it because anyone can use it. What good is a CRM if no one uses it? They have a great back up and it is easy to get your data back. I like that there are no tiers of cost. It is so straight forward and very much Less Annoying. I'm so glad we are using their product.

It would be great to merge with an email client for calendaring and so you can send out a drip campaign. It does work with Mail Chimp but we don't subscribe to their services and don't want to pay the costs for that service. There are work arounds though - exporting data to excel and creating a mail merge that way. I do wish that it was more in sync with Outlook so any emails that come in or out could be automatically logged in the CRM. But that also prevents waste.

Collaboration. Visibility into calendars. Central system to see contacts. Pipelines and prioritization of clients to contact. Setting tasks. It has been a tremendous tool for us.

Everything about the way it functions, simplicity but detailed. Very easy to use, just a wonderful set up and very well put together.

I have found no issues with less annoying.

just overall organizational abilities , calander is awesome

It's easy to learn, simple and quick to use, and the features I don't need are not cluttering up my work space.

I don't really have any dislikes. My needs are simple and are met by LACRM.

I needed a way to keep track of my client communications. I often go several months to a year between contacts with a client and I need to be able to quickly access information on what was said or done during the last contact, and what work I've done. It also lets me set up reminders and schedule events.

This is my choice for a first CRM for the entrepreneurs and solopreneurs that I consult with and service. Our purpose is in supplying a marketing system that works for the startup will he/she is spending their 60+ hours a week refining the service or product they offer, on-boarding initial staff and alliances and closing deals with targets are that ready. The value of this system is that it allows tracking of those real targets that are not quite ready to seek a proposal.

I'd like to see it 'content' integrated with email marketing systems like MailChimp and social media. It does provide an adequate opportunity to maintain notes on the activity so that a best-of-breed message can be adjusted in a variety of categories.

Contact Manager and identification of companies that are targets for our client's services and/or products. The ability to use that contact manager as a To-Do system is helpful.

Less Annoying is very user friendly, which was important to me initially due to the fact that I had never worked with CRM in the past. The customer service, especially in the beginning, was second to none. I am going to transfer all of the information to an IPAD next month, and I am confident that the transition will be stress free.

There is nothing about the Less Annoying product that I dislike.

As an outside salesman, my territory is the entire city of Chicago and several surrounding suburbs. As a new user to CRM, this has been beneficial in making my day to day activities much more organized.

I like the ability to keep track of prospects and their progress. It is also useful to keep notes on contacts, details such as family members, birthdays, hobbies, referrals etc Another very useful benefit from LSCRM is the calendar and work-space. I like the ability to keep track of my tasks, it keeps me up to speed.

Icannot think of anything at this stage.

Better control of time management

Simple to use and understand for small businesses

I like it, I don't dislike anything. I don't know why this field is mandatory.

Keeping track of my to-do list, prospect lists, segmenting audiences - it has everything I need.

Simple and straight forward design helps our team do our work fast and efficient. We were up and running in hours with timely help from patient and knowledgeable staff that help us be successful in our first time using a CRM in our business.

There is not one thing I dislike about Less Annoying CRM! It fits into our daily work flow, helping us be very productive.

Keeping all the touches we have with companies and their people in one spot, visible on one screen is something we cannot work with out.

This software allows our company to keep all info, data, and events on our customers up to date, the convenient design is very flattering and easy to navigate. As a company who leads a five star reputation, we are determined to work with software that performs just as well. Since using this Software it has contributed a vital role in keeping things organized. We believe in working smarter and not harder and we love this CRM!

When our company is working on the go, we use this CRM to search through our clients files. Using the internet to navigate the CRM on our cell phones does require patience. Our company has hopes that in the future "Less Annoying CRM" will have a convenient and easier to navigate through app available for iPhone's and Androids.

Before "Less Annoying CRM" our company kept all files and information on our jobs and clients just in hard copy labeled files with papers that stacked up over time, as our company grew we knew we had to turn to technology to help this company move forward in our success. Needless to say we haven't looked back.

I have been using Less Annoying CRM for over 3 years now. I find it super user friendly and powerful at the same time. I highly recommend it to small business users who need a simple to use CRM without the zillion features that add useless complexity. Like many business owners, we have a business to run and no time to learn complex tools. I also like the ticket support system, they always respond within 24 hours and have been of great help. The mobile app is also quite handy.

there is not much i don't like. Perhaps I could mention that sync feature with Mailchimp where LACRM lists do not match Mailchimp lists.

Need to stay organized with business leads, maintain contacts updated and available from the cloud.

I actually did a goog search for" less annoying crm" and I was kidding. I didn't expect to find anything useful. Three months later I have been a happy user of LessAnnoyingCRM for three less annoying months. It's stripped down to the basics for a small business, easy to navigate and actually rather fun to use. Exactly unlike other CRM's I have tried. It also costs a lot less that the more annoying ones. Win.

Nothin' I dislike about this. Works great. Nice peeps, too.

Basic management of customer base and client base for a few small privately held businesses I own or co-own.

As a consultant, I love the fact that I can keep client reports, photographs, notes and emails all in one place. On the road, I can check an address with a quick contact search. I also use the CRM for my business organisation. I really enjoy the support as well as I've been getting to know my way around the software.

I'd like to have a rollover function that shows me my tasks for each day of my calendar, so that I can see at a glance what they are.

Mainly to have all of my business information in the cloud. I have realized the organizational power of this product and use the calendar for family events and tasks as well. I love being able to tag emails and can empty out my email folders now.

Ease of use and training tutorials are wonderful. Easy to learn. And it is very affordable. Not only would I recommend this system to other, I have recommended it to numerous companies. Also have found their help desk extremely beneficial although I really haven't had to use it much. It has become an intergral part of what I do each day. Also like the email notification of what I have to do each day. Allows me to review over coffee before I get the day started.

Would like more download options such as being able to export certain fields and not all of them every time. Would like to be able to produce mail lists more easily from it. And integration with iContact would be a big plus as I use that extensively as well.

Prospect contact and follow up mainly. However, we also use it to document contacts with clients so that all members of our team have notes from everyone else who has had contact with them. Priceless to me. It has helped me keep in contact with prospects which is extremely important as our service tends to have a long selling cycle. So, I can easily schedule follow up calls six months and a year in advance.

This CRM gets the job done without all sorts of features and functions we don't need. Training time for new users is 10 minutes tops. Adding and managing users is easy. We like the daily follow-up list showing up in our personal email every day. What is really notable is the support staff at LACRM. They all respond quickly, and are really patient and skilled. It's been such a bonus having them import thousands of leads for us too. I would highly recommend this CRM to any business. It is appropriately named, which is why, after getting overwhelmed with ACT and Goldmine, I decided to check it out.

there really isn't anything except the colors for users on the calendar, but I understand LACRM is working on that.

Keeping track of thousands of companies in different areas, noting status and follow-up plus accurate appointment setting. Time savings and remaining organized. No down time because of CRM issues or training.

The ease of training and use of the product. The videos give step by step instructions in case you forgot how to use it. The task reminders allow you to set reminders that will send emails to your in box. You will never again forget to follow up on a customer or a project. Notes and emails are saved in each customer's account. I really like this product and have managed to get my boss to use it as well! Huge win for me.

Thus far there isn't anything I don't like. I use it daily and for our needs in our office, it's the perfect tool for us.

We are not losing customers by not following up on leads, sales, or problems. The benefit is the ease of the product.

I’m very happy with how the Less Annoyiing CRM allows you to back up what you’ve done to Excel. A concern I had with other CRMs was that you’re putting in all your information, and it’s just stored in the cloud somewhere. A benefit with downloading to an Excel spreadsheet is that if you can’t do a search the way you want to in the CRM, you can manipulate the data however you want in Excel. I used to have bits of paper shuffled around in my diary year after year, CRM tidied that up and ties it up with my calendar, to allow me to monitor my client base effectively.

Nothing as yet however interested in linking to more than one Google calendar and recording mobile texts.

Reducing paperwork and collating contacts.

Less Annoying CRM is a great tool for managing your client database for a variety of purposes. It did away with my previous spreadsheets and has various functions built in to assist in keeping in touch with your clients and is an ideal networking assistant. This CRM is web based which means you can access it on the move away from the office and if need be it can act as an aide memoire prior to a client meeting.

I have used LACRM for over two years. After an free introductory trial you hit the ground running. There is excellent training available within the CRM itself. The Less Annoying staff are always on hand to help if you need it by phone, email or Skype. Needless to say I do not have any dislikes for this CRM.

I am able to manage my client lists, appointments, client wants and needs with much more professionalism and confidence than before. This tool has made an immense difference to the way I work.

There is no way with my job as a travel agent that I could effectively do my job without a stellar CRM. Less Annoying CRM is that service for me. Not only is their product very user-friendly and intuitive, their customer service is second to none. In a time where it seems most companies have left customer service behind, LACRM does a wonderful job and knowing they are an email away (with a quick response!) if I have a question is very valuable to me.

One of the things I would LOVE to see is the ability to store client's credit card information for deposits, final payments, etc.

I'm keeping organized which for me is the main reason I love LACRM. There is no way I could keep track of my client base, their vacations, their particulars, etc without LACRM. A particular benefit is the ability, for instance, to look up clients who have traveled on Disney Cruise Line in the last few years. So when a promo or offer comes out for DCL, I am able to see very quickly who those clients are and send them messages about the new offer.

I love that it is so easy. But even better than that is IF you need help, you have your own customer care person you can CALL...Really! Just call and the SAME day you get the help you need to keep moving forward. I was talked into once by another business coach to use some other CRM, but that lasted less than a day...I am not a techie, and it makes me crazy when I cannot simply understand how to do something. Less Annoying CRM is just that, less annoying and easy to use. Thank you to all the people that make it the BEST CRM out there.

I have not found anything I do not like yet

keep track of my prospects

How much I can customize the pipelines. I have been able to make Less Annoying CRM work for me just the way I need it. Also, the ease with which Less Annoying CRM integrates with Google contacts and Calendar.

I wish that the "To-Do" section integrated with ToDoist. That would be extraordinarily helpful.

I use Less Annoying CRM to track potential partners (clients) for our non-profit, potential volunteers, community supports, training partners, and law enforcement personnel. Less Annoying CRM allows me to know who is where in their training progression and what resources are assigned to them.

This product keeps me organized everyday! I know exactly what I need to do, when it needs to get done, at a glance I can see where in the process any of my clients are. It's very fast and simple to use, which I really appreciate. I can pull it up easily on my phone or iPad when I'm on the go. And speaking of that, COUNTLESS times have I looked like a rockstar to my clients because I could answer a question they had with a few clicks - even when I wasn't at my desk. I love the fact that it logs all my emails, which keeps a great paper trail for me. I also love how responsive the company is to questions and concerns.

I would love to see automated tasks. When I add an Pipeline of a certain type, it automatically would create a set of tasks for me. For each client I have about 15-20 various tasks I do, I do have a workaround for this, which works well, but it would be nice to all be in one program!

I am so much more organized and can be on the go with just my laptop instead of a huge file of papers. I am much more efficient and I save a ton of time with this software. For an example, I have about 200 active clients at any given time, with a few clicks I can easily see what month I need to focus on each client, due dates, to do items, and other details. I can run reports to share with teammates. What used to be me re-typing all this information is now exported into an Excel spreadsheet and emailed within minutes.