Unclaimed: Are you working at monday.com?
monday.com Reviews: 4.7/5 — Highly Rated
monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com products, the core being Monday Work Management. The other four are Monday Sales CRM, Monday Marketer, Monday Dev, and Monday Projects. It’s free to use for individual users and paid plans are available on a per-seat basis.
| Company | monday.com |
|---|---|
| Year founded | 2012 |
| Company size | 5001-10,000 employees |
| Headquarters | Tel Aviv, Israel |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
monday.com Pros and Cons
- Excellent dashboard environment
- Fantastic for beginners
- Range of features like time tracking and budgeting
- Suitable for larger teams
- Built for multiple. users
- No free version
- Basic plan offers very limited functionalities
- Doesn’t offer a Gantt chart view option
- Requires a bit of learning curve –you will need to dedicate time to learning the platform
Project management tools can help you structure your team, improve your workflow, and automate the tedious parts of everyone’s job. They’re indispensable to any team that wants to be productive. So which one should you invest in?
If you’ve ever looked into project management (PM) platforms, you’ve already heard of Monday.com. It’s hailed as one of the best apps in its niche, and it has stellar reviews.
But just how good is it? Is Monday.com the right choice for your business? Let’s find out in this Monday.com review.
Monday.com Quick Overview
Monday.com is a good choice for anyone that wants to bring a bit of structure to their day-to-day operations. From freelancers to big enterprises, Monday has tools and plans for everyone.
That’s not to say it’s a perfect tool. Monday can get expensive for large teams. Plus, people that aren’t tech-savvy might find it hard to get started. But by and large, we recommend it to anyone looking to level-up their productivity with a project management platform.
If you want the full scoop, keep reading this Monday.com review.
Monday.com Features
Each task you track with Monday has its own card. These cards store any data you need, like files, a task outline, updates from management, and even an activity log. All Monday cards are grouped in boards, which are themselves grouped into workspaces.
That’s the basic gist of how Monday works. But you can tweak this simple system quite a lot. Let me show you how.
Boards and Cards
Creating a new board is very easy. You just give it a title, choose a view for the project, and start adding tasks.
When you create your first board on Monday, you’ll get a dedicated guide to set it up.
Monday offers plenty of ways to visualize tasks. You can arrange them in a table, in Gantt charts, in Kanban, in a calendar, and more.
As you’re adding cards to your first board, the guide will also give you a preview of how they’ll look:
This makes it easy for most people to understand the core functionality of Monday.
You can further bundle cards from the same board in groups. For example, you can group them by what week the tasks are due.
You also get visually-coded statuses for all tasks. The default ones are “Working on it,” “Done,” and “Stuck.” But you can create your own, to further customize your boards:
You can set due dates for all tasks, which helps you keep track of projects. In the Pro plan, you also get advanced time tracking, which lets you visualize how much time you have left before a deadline.
This is useful, but the feature does much more. By tracking time, managers can see the availability of each team member. This makes task allocation much easier.
Of course, you can customize the board view in a ton of ways. For example, you can add different columns to the table view:
And you can analyze each card individually, to add comments, files, task lists and even check its activity log.
Monday’s core functionality is top-noth. Even beginners can use their project management software to create simple tasks and dashboards. But Monday’s true power lies in its advanced customization options.
Customizability
We’ve used Monday.com for years, and we researched all of its quirks for this review. Throughout all of this experience, Monday’s automation stood out the most. You can easily set-up automated processes with the platform, even if you’re a non-techie:
And the possibilities are endless. You get templates for the most commonly-used automations, like notifying someone when a task’s status changes. You also can create your own custom automations, or modify the dozens of templates that are already here.
For example, you can set up an automation that moves a task from one board to another when its status changes and then notifies the person responsible for it. This is useful for tasks that need oversight.
That’s how my editors know to check my work. I change a card’s status to “Needs Review”, and that automatically moves the card to the Editor’s board, and notifies the person that needs to give it a look.
And this is just one example. Monday.com’s automations can do a lot more. And again, they’re extremely easy to create. You don’t need to know any code or use complicated APIs. It’s all made with natural language:
Besides automations, you can also heavily customize board views. You’ve already seen how to add new columns to the table view. But you might be surprised by how many options there are. You can include text, buttons, timelines, numbers, checkboxes, tags, and much more. There are so many options, Monday actually has a dedicated column center.
Each board can have multiple views, which makes dashboards on Monday.com very flexible. For example, team members can use the table view to see task details, deadlines, and manage their work. Managers can use the chart view for the exact same dashboard to get an overview of task statuses and deadlines.
When analyzing a board, you can also filter results by anything (person assigned, status, deadline, etc):
If a filter’s useful, you can turn it into a new view for that board.
All of these options make Monday.com extremely customizable. If you spend some time playing around with its features, you can most likely create anything your team needs. And if Monday’s suite is lacking, you can always complement it with integrations.
Integration with other tools
Monday.com has a lot of integrations. So many, they actually have an entire app marketplace to make it easier to find the extensions you need
Monday’s integrations let you fine-tune your boards, cards, automations, and more.
For example, the Google Apps integration makes it extremely easy to embed and collaborate on Google Sheets, Slides, Docs, Forms, and more. If you’re using Monday as a CRM, you can use the Tableau Connector for advanced insights into your processes and results.
Not to mention, you can also integrate Monday.com with popular tools like Zapier, Zoom, Google Calendar, and more. These let you automate processes outside of Monday.com, so your team won’t have to worry about repetitive tasks.
Integrations are one of Monday’s biggest perks. The only downside is that you’ll need at least a Standard plan to use them. They’re not available with the free or Basic subscription.
Ease of Use
Monday.com is surprisingly easy to use, especially for how customizable it is. All plans come with onboarding guides, explanation videos, and loads of support articles to help you get started. Enterprise clients even get a customer success manager. They will help you set up all the advanced features, and provide dedicated support no matter what you need.
Even without all of that support, Monday.com is intuitive to use. And that’s mostly thanks to its well-made user interface.
User Interface
Monday.com has one of the best user interfaces out of all project management apps. The design’s smooth, you get color-coded statuses, big buttons, and detailed breakdowns of your tasks.
You can quickly switch between views on a board, all the options are pretty intuitive, and you don’t need a degree to find important features. It’s easy to navigate Monday.com even without an onboarding guide.
What we like most is their comments section. All cards have one, where you can write updates about a task, interact with your coworker’s messages, and make notes of everything related to that task.
And if you need anyone to join the conversation, you can quickly add them as a card subscriber. This will automatically notify them about any messages.
Getting started and customizing Monday boards – is it easy?
When you sign-up for Monday, you’ll fill in some details about your company, like its size, industry, and what you’ll use Monday for. These choices will affect the features and templates recommended to you, but they won’t limit your tool stack..
For example, I said I’ll use Monday for operations management. This made my automation recommendations the most commonly used for ops.
After this initial sign-up, you’ll also get a step-by-step guide on how to create boards and cards on Monday.
This guide is pretty good to understand how Monday’s core functionality works. If you have minimal experience with project management tools, it’s more than enough. However, it’s not the best if you’re a complete beginner.
You might need more guidance on how each view works, as well as the difference between views, boards, and workspaces. Not to mention, beginners might need a similar startup guide for other features, like automation. All of this support is available in the knowledge center. But it would be better fleshed out in a lengthier onboarding guide.
And we’re not saying this just to pick on Monday. A lot of the complaints you’ll see online about Monday.com mention a steep learning curve. Sometimes, these reviews even complain about the lack of features that are actually there, like more views beyond the default table. A more in-depth start-up guide could solve these issues.
Monday.com Security and Privacy
Monday is pretty serious about its security features. They have a trust center that outlines their stance on security and privacy, as well as a detailed security white paper, which showcases how they protect customer data.
Monday.com uses advanced encryption protocols (especially for Enterprise users) and high-end security methods. They analyze their vulnerabilities weekly and run a bug bounty program to avoid hacks. If you need a secure project management app, this is as safe as it gets.
Lastly, Monday.com collaborates with some sub-processors to collect and process your data. This might worry you, but the third parties are mandated to protect your data under the same terms Monday.com is, so your company is not at a higher risk because of it.
Customer Support
Monday.com has a very well-organized knowledge base, which provides most of the guidance you’ll need to get started with the platform.
They also have a community where you can post or browse specific questions, a University center to learn more about Monday’s advanced features, and detailed API documentation.
If you need any extra guidance, Monday.com also offers 24/7 live chat support.
Their agents are prompt and helpful, especially if you’re on a paid plan. That will get you priority support. If your problem’s not urgent, you can also email Monday.com. If you have a billing issue, you can even hop on a call with a Monday agent.
Overall, Monday’s support system is robust. If you run into any problem, you’ll get the guidance you need to keep your project on track.
Monday.com Pricing
monday.com offers Individual (free), Basic, Standard, Pro, and Enterprise plans — see monday.com pricing for current rates.
The tool can get pricey if you have a big team. So if you’re not sure which plan works for your business, let’s break it down.
Individual
Monday.com’s free plan is a great choice for individuals that want some structure in their day-to-day life. But it’s not limited to personal use. The Individual plan works great for freelancers that want to manage their work and even small businesses. You can add up to 2 seats to your projects in the free plan.
Granted, you are limited by an Individual subscription. You can only create up to three boards, 1,000 items, and you only get 500 MB of storage. But it’s more than enough to test Monday.com and see if it’s right for you.
Basic
Monday’s Basic plan offers much more flexibility than the free tier. You can create unlimited items, you get 5GB of storage, unlimited boards, unlimited free viewers, and priority support.
However, you don’t get access to most of Monday’s automations with this plan.
Standard
The Standard plan probably has the best price-to-value ratio. It comes with guest access, more views, integrations, and automations, making it a better choice than a Basic subscription for most teams.
But if you want the full Monday.com experience, you’ll need the Pro plan.
Pro
Monday’s Pro plan offers 100 GB of storage, a full year of activity logs, unlimited guest access, time tracking, dependencies, a formula column, more views, and advanced security.
If you run a medium to big company, the Pro plan is probably the best for you.
Enterprise
Enterprise plans are custom-made for big organizations, so we can’t tell you how much it will cost, or exactly what features it will have. But we do know you’ll get premium integrations, a dedicated customer success manager, advanced security options, and better analytics.
User Reviews
People really like Monday.com. The platform has top scores across all big review aggregators.
Monday gets praise for its advanced customization and great interface. But there are unhappy customers too. Most people that complained about the tool had problems with the slightly steep learning curve and higher pricing for big teams.
Pros
- Excellent and intuitive dashboards
- Fantastic for beginners
- Range of features like time tracking and budgeting
- Suitable for larger teams
- Supports extensive integrations for CRM, marketing, project management and more
- Visual boards allow for easy and accurate tracking
Cons
- Can be a steep learning curve for some users
- Can get pricey for larger teams
- Limited task dependencies, especially on the cheaper plans
Our biggest gripe with Monday.com was that you’re limited when creating task dependencies. You can only set them up via automations. Meanwhile, competitors like Asana let you take care of the same thing in 1-2 clicks. But it’s a minor issue and something that will probably be fixed in the future.
Quick Conclusion: Monday.com Review
monday.com has expanded beyond project management into a full work platform, offering monday CRM, monday Dev, and monday Service as dedicated products. The platform also includes AI-powered features for task automation, content generation, and project insights.
Monday.com does almost everything right. It has a strong project management suite, advanced customization, and some of the best integrations we’ve seen in project management software.
It is a bit hard to learn for non-techies. And it can be expensive for large teams. But in our opinion, these are minor inconveniences. Monday’s so good, they’re small hurdles to overcome.
You can see for yourself, Monday’s free to try:
Compare monday.com with other popular tools in the same category.
I love the flexibility of monday. It's important to me to be able to customize my boards however I need.
I wish there were more features-- a messaging area, a white board, etc
By using monday.com my team is able to work remotely and be on the same page. We use Monday.com to distribute tasks and help each other out when needed.
The ability to project manage my remote team, and the absolute best thing is the automation feature!!
The notification feature / inbox is not great.
Managing my VA - it has highlighted to me areas which are not working well. It also helps me manage client expectations and keeps them informed with less effort from me, thanks to automations and forms.
Monday is incredibly useful. It serves as a centralized repository for all to-do items across my team and the statuses of each, and I can also look at my own individual workload, access background documents, easily seek feedback from both within and outside of my team, etc. It makes such a big difference to have everything in one place.
Not much to say here -- if anything, probably just that its notifications could be a bit grabbier/attention-getting.
My company does projects requiring a lot of background documents and with very strict timelines and approval processes. Monday helps us keep track of everything in one place, which allows all of us to have more information and be more productive.
It's good for small, simple task managment and also for big, complex, long term projects. Monday has got very good interface and apps for different platform. You can easily assignt tasks for team members. Its' great and easy to use!
Sometimes I noticed prolem with updating data in mobile app on ios.
Monday organize my all tasks in business and personal life. It's also easily shows me progress on tasks of my team members.
Beautifully clear, user-friendly, various apps can be linked and management is very easy.
there is hardly anything negative to say. It gets confusing with too many users.
i only use monday as a project management tool. monday helps me to distribute many projects clearly to the operational team and to get an overall view of everything.
I love the customizable boards and the automation
Sometimes my automations don't work as fast as i would like them to or not at all.
Im solving the problem of finding time to work, instead of wasting time organizing the work I need to work on.
Its a great tool to managem teams from anywhere. Also it's very simple to use and helpful.
For Brazilian Companys like mine, it's a little bit expensive, but the coast it's not a problem comparing to the bennefits.
Monday, resolves trackig products and manage teams.
It's easy and friendly for work, creates new ways to organize our database, and gives access to our customers' shipments info.
Nothing, works great for us. I would like to know more about IA integrations.
Database management, workflow, and Human resources management.
I love the connection with other important apps and platforms. Furthermore, it is super easy to use on computers and cell phones.
I would like to send my emails directly the way I do through excel.
Organizing clients,my team and my social media .
Honestly, the best part is when I conplete a task and it does a small animation. I don't know why but I absolutely love it!
Sometimes there are some bug and the platform freeze and we cannot acces it for arround 30 minutes. It can cause problems in the organisation of the team
I have notice that it happens less often in the last 2-3 months si I guess they are working on it :)
Having a place to track project progress and communicate with teammates outside of back-and-forth email is probably what I most enjoy about Monday. It's also very easy to track and find projects and boards.
The only thing I would say could be improved is how user-friendly it is. I have people on my team who are not as tech-savvy, and sometimes this is what prevents them from fully utilizing all the features monday has to offer.
Instead of going back and forth in my inbox with someone about an upcoming campaign, event, or deliverable, I am able to come to one central place to see everything I need. I can track our progress, what barriers or how people are stuck, and I can also link documents and spreadsheets related to the project or board. It's a great accountability tool because I can track progress and how my teammates are communicating and seeing notifications.
Monday.com has been one of the best tools for myself and my company. Using the softwares gives my team clarifity on what is required. The communication that using Monday.com has brought to our team is priceless! We collaborate and check our responsibilities off faster than ever! The ease and convenience has been amazing for all sectors of our company! Thank you for proving a tool that I can see clarifity within my company productivity!
It takes a bit to think outside the box to use it to its full capacity. I wish I could send emails and recieve eamips through updates so that all contact of communication would be automated instead of having to copy and paste a conversation from an email.
Instant collaboration and organization in one place.
The design is very sleek and modern, and user-friendly. You can add users and create different boards to structure your projects.
I wish there were more add-ons. I tried to add a quote add-on and it didn't function properly
It helps me track what everyone in my team is working on.
Monday.com has nearly fulfilled all my needs for my job task management and has the most aesthetic interface I’ve ever seen. The functions are relatively complete and comprehensive. The product manager of Monday.com seems to understand all the user pain points. I believe it’ll become big one day, and I wish all the best and good luck to the hardworking team!
The only thing is has been difficult is to get a quote with monday.com logo for the painfull internal process to get approval to pay for the tool. We are a huge company but a small team of 6, so we don't need the enterprise solution for now.
1. Follow up time with agencies 2. Project tracking and execution 3. Data on what the team is doing and the project we are handling 4. Better performance
We have the tools to power up OUR way of working. We already use other project management software that had a philosophy behind it's methodology. In monday we can customize boards, dashboards and tasks to fit our work methodology and culture.
Well, every good aspect of a product comes with a downside. In monday the main difficult we have is that we have to learn a lot of details to make the dashboards work as we intend to.
Having all the information, tasks, progress and more for all the projects we're working on (our and clients' projects) in one place helps ups to be more productive, focused and organized.
A lot of different custom organizational tools and very thorough for production services and organizing. We used it a lot in our Los Angeles production team and it helped tremendously to keep things organized and running smoothly.
The interface could be more polished but overall it's not a huge complaint. I'd like to see the subitems have deadline capabilities too as well as easier access to move from board to board/
Project management of all our productions, signing out of camera and lighting gear, scheduling productions so there's no overlap, timing editors to balance max efficiently in post production
Helps keep me organized and all my peers on the same page
wish we simplified some boards to make items more digestible
Launching huge products for the company
I love the flexibility available for making any project, event, or campaign manageable through Monday. The automations make keeping track of tasks very easy.
There are some functions that aren't available, such as automatically assigning dates to sub items based on time elapsed or time until a separate date.
Monday lets us automate our tasks and keeps things moving forward without someone forgetting a step or letting a project get behind.
I had tried many app to improve my job, until tried Monday, i will be forced to pay for suscription beacuse it really easy to work, you can integrate easily. better than any other app used before.
It could be more customisable, the black patern design is not good for eyes, i can not read it and i am forced to use whote pattern design. you can improve the pattern designs.
showing the job in a easy way for laptop and computer too. now i can work faster and clearer with automatization and integration leaving me time for make more business.
The ability to customize and integrate other services.
We need more accesible HIPPA compliant services.
Allowing us to create the workflows for all of our services.
We use Monday as a customer record keeping library. It allows us to keep their details but also what stage of our process they are up to. It ensures that none slip through the cracks. We also use it as a check list for our company systems
Honestly haven't run into anything that I wish Monday provides that it doesn't currently do. It is used exactly the way our company needs to ensure our systems and processes are maximised
It is allowing our company to maximise our customer base to ensure we are aware of exactly what stage in the process each and every potential buyer is up to. Nobody slips through the cracks
Monday.com is extremely flexible. Build as you see fit and with different views for different types of users, it has a work view that fits almost any user. Monday has also expanded substantially with different products for more specific use cases.
In the past there were a few technical limitations for advanced project management needs. Those have been overcome - so certainly consider Monday.com.
Visbility across teams and time management
Monday is a crucial component of our agency being able to deliver our projects on time. The platform is clear and intuitive. It's also flexible enough to adapt when optimizing our process.
I would like the same text editing possibilities on the replies as on the main update. Or a way to choose if I want to have a preview on platforms like YouTube and Vimeo, or just to leave the link.
Organizing complex projects that involve lots of people and keep them organized and on time.
The ability to communicate effortlessly and track activities / "Viewers"
Bit complex at time, so there is a learning curve.
It helps track a project from conception to completion and allows for team input, which is invaluable. Allows us to share with clients when necessary, which saves time
A perfect way to keep projects updates. very vibrant
Nothing much that I dislike about monday.
Keeping projects updated Assigning tasks
A fantastic platform that has allowed my team to track our project progress more efficiently. One of the best things about monday.com is its simplicity, and it stacks up well with platforms I have used in the past.
It is a little bit general. They do a little of everything and don't specialize in one particular thing. However, if you need something more specialized, you should look for something different.
It is helping us track the progress of our projects, the benefits we have realized are unbelievable. I would say we have been more productive as a whole collective.
It does the job. It's like having a secretary and a second brain. Flexible = it fits to almost every need i may need. Useful. Reliable.
It's not that i dislike Monday. It's that I don't have enough time to take MONDAY to the next level. Some process like email marketing, in campaign terms, needs knowing how that sometimes I may refresh in order not to commit mistakes due it is not a task that I do every day. So, will it be possible to make the process even easier?
Organization. B.D. of customers: products they consume. Conversations. Emails register.... It makes me remind. It makes my conversations more useful. It really helps in customer relationship management.
I have been using the Monday platform for two years now. I still love how customizable the platform is. When I talk to other companies about project trackers or CRMS, I always highlight the high level of customizing that can be done. I also like how you can effectively communicate with other team members assigned to different boards. Overall still really awesom to use!
There is not a lot I don't like about Monday. It sometimes has glitches, but Monday's IT department seems to be on its job. The longest my board was ever down was for an hour, and that was two years ago when Monday was switching to a new, updated version.
We work remotely, so Monday helps us all be very efficient with the workload and individual tasks assigned to people. We can also efficiently upload and view important documents. It's a great CRM tool for project management. It also helps with tracking billing when a job is completed.
In all honesty, I found it very difficult to use at the beginning and it looked a bit overwhelming. However, after using the programme consistently, 2 years + later, I am absolutely loving it! Right now, I mainly use it for my to-do list and it's so easy to set a timer, countdown date and get projects done.
It can be a bit overwhelming/complex at first. I still don't understand how to do certain formulas on it but overall, I really like the platform!
To do list, content scheduling, keeping on track of projects etc.
I have enjoyed the customizable aspect. I also like that there is an option to automate.
As of yet, I have not found anything that I dislike. The desktop app is superb, and I prefer using it over the web browser. It would be nice to be able to zoom out in the app. I also find one of the search bars doesnt perform.
Workload management as a task assignment is what we have been using Monday for. Seeing all of our work in one spot on one page, has been beneficial. Specifically, the auto-reminders that can be set with automation.
