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monday CRM
4.6

( 728 )

(Formerly Monday Sales CRM)
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monday CRM Reviews & Product Details

monday CRM Overview
What is monday CRM?

Monday CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform's ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lead scoring, email tracking, and call logging, Monday CRM is a great solution for any sales team looking to increase their productivity and close more deals.

Company monday.com
Year founded 2012
Company size 5001-10,000 employees
Headquarters Tel Aviv, Israel
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
monday CRM Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about monday CRM
What monday CRM is best for?
How does monday CRM compare to Pipedrive?
What are the pros and cons of monday CRM?
monday CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, Videos, Webinars
Languages Chinese, Dutch, English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish
monday CRM Awards
Findstack 2024 General Badge
monday CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
monday CRM Media
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monday CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 14, 2025
monday CRM Logo
728 monday CRM Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
JB
John B.
Founder
Share
"The ONLY CRM to consider - Look no further"
What do you like best about monday CRM?

Monday.com is legit the one tool I cannot do without. It has allowed me to make so many solutions and automation for myself and clients. GAME CHANGER!

What do you dislike about monday CRM?

There is nothing to dislike about Monday.com. It is a game changer and when used fully, it will change the way you work forever.

What problems is monday CRM solving and how is that benefiting you?

It's solving deal management and lead capturing as well as multiple email automation and ease of use for everyday planning and capturing!

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
Emma A. avatar
Emma A.
Customer Success Specialist
Share
"Emma's Review for Monday.com"
What do you like best about monday CRM?

Some of the most helpful things about Monday has been how easy it was to learn and to integrate my projects and contacts inside of Monday. It makes it a really easy CRM to use on a team as well. Love getting notifications that things have been done because someone clicked a button!

What do you dislike about monday CRM?

A couple of downsides of using Monday sales CRM is the formatting issue when I paste text inside monday. When I want to send out emails thru monday, often I have to reformat several times and send off test emails to myself to make sure everything lines up correctly. There has to be a better way for this!

What problems is monday CRM solving and how is that benefiting you?

Its helping to solve organization of people who are involved in a program that I help run. Monday makes it easy to view the contact information and relationships of individuals in my program.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
Natnissa H. avatar
Natnissa H.
Group Director Of Sales And Marketing
Share
"It's not just a Monday.com. It's Everyday.com!"
What do you like best about monday CRM?

Monday sales CRM makes our sales team journey flow really functionally. From Account to Contacts to Deals and even to Activities, the CRM has made everything easy to access and just a click away. All data can be mirrored accordingly between boards. It is just a very user friendly for our team to use it.

What do you dislike about monday CRM?

Some numerial function should be more easier than this. More customization can be taken into places

What problems is monday CRM solving and how is that benefiting you?

All sales work flow can be found and done in one place. No more hassel of opening up many systems or collaborating things from various tools.

Mid Market (51-1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Monday is a well oiled machine"
What do you like best about monday CRM?

Monday is user friendly. It allows you to simply reorganize templates and also figure out the more complex of issues (mostly).

What do you dislike about monday CRM?

It's a little harder to dig into the more difficult issues, sometimes getting help from customer service can feel like a dead end unless there's an incentive to sell something on their end. Had a great beginning into Monday then it kind of dropped off... still would recommend it with bells on.

What problems is monday CRM solving and how is that benefiting you?

We can store so many data points and sales tracking points in one place. Not only can we link exact sales info, but our team can log calls and emails with the click of a button. It eliminated so many spreadsheets for us, just needs a little bit more assistance on solving design riddles and formula issues.

Mid Market (51-1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
Brian S. avatar
Brian S.
Contracts & Products Manager
Share
"Excellent Product and Brilliant customer service"
What do you like best about monday CRM?

I love how easy it is to use and customise. Functionality is amazing on it!

What do you dislike about monday CRM?

Nothing. Love everything about it and nothing bad to say

What problems is monday CRM solving and how is that benefiting you?

There had been a disconnect between our sales and operations teams before we started using Monday CRM. Now it is seamless and really well integrated across the company.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
SB
Sal B.
Founder
Share
"this program has amazing organizational tools."
What do you like best about monday CRM?

The capability ofthe notes and comments secition totrack our leads and paperwork.

What do you dislike about monday CRM?

not very mobile friendly with my i-phone

What problems is monday CRM solving and how is that benefiting you?

The quick organizational tabs makes it real easy to perform my daily tasks.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love Mondays again!"
What do you like best about monday CRM?

Monday has been a wonderful tool for our company. the best part is how easy it is to use!

What do you dislike about monday CRM?

The only issue I have with it is that we didn't find out about it sooner.

What problems is monday CRM solving and how is that benefiting you?

keeping track of all our clients and distributing the follow-ups to the correct team member

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
CA
Claudio A.
Founder
Share
"Optimizing CRM flows with monday.com"
What do you like best about monday CRM?

What most caught my attention in monday's CRM is the way things fit together, being able to bring possibilities of a complete flow, from the moment the lead is qualified to a CSM and sale of subsequent services, really well complete.

What do you dislike about monday CRM?

I believe that what leaves most to be desired would be in relation to some possible integrations with other platforms, such as Whatsapp, which would be extremely effective and much more productive.

What problems is monday CRM solving and how is that benefiting you?

monday CRM has brought more clarity to internal sales flows, bringing more agility and providing a unique and very intuitive view, making it easier to work side by side with the platform.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
JP
Justin P.
Founder
Share
"SalesCRM review"
What do you like best about monday CRM?

Easy to use, easy to make changes, and easy to track our pipeline, deals and revenue

What do you dislike about monday CRM?

There truly isn't anything I dislike about Monday. From the buying process, to the set-up, to the tech support I like it all

What problems is monday CRM solving and how is that benefiting you?

It is so easy to use that all the sales people use it which helps us track our pipelines, deals and revenues

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An Affordable Option"
What do you like best about monday CRM?

We love how user friendly Monday's products are for people at all differrent comfort levels with technology.

What do you dislike about monday CRM?

Our biggest challenge with Monday's products is integration or connecting individuals in a visual way.

What problems is monday CRM solving and how is that benefiting you?

A centralized, easy-to-use database of who is in our network and activity they have had with us plus potential