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Pipedrive
The one platform to grow your business
4.2
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Pipedrive Reviews & Product Details

Pipedrive Overview
What is Pipedrive?

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built using activity-based selling-methodology. Its mailing system also seamlessly integrates with major email service providers.


Pipedrive is also often used as CRM of choice in Venture Capital and Sales tech stacks.

Company Pipedrive
Year founded 2010
Company size 501-1000 employees
Headquarters New York, New York
Social Media
Managed by:
CS
Colorado SpringsSEO
Colorado Springs SEO
Pipedrive Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Pipedrive
What Pipedrive is best for?
How does Pipedrive compare to monday CRM?
What are the pros and cons of Pipedrive?
Pipedrive Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, In Person, Live Online, Videos, Webinars
Languages Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Turkish
Pipedrive Pros and Cons
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Pipedrive Awards
Findstack 2024 General Badge
Pipedrive Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Pipedrive Media
Pipedrive video thumbnail
Pipedrive - Pipeline view
Pipedrive - Lead Inbox
Pipedrive - Email Sync
Pipedrive - Pipedrive Homepage
Pipedrive Screenshots
Pipeline view
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead Inbox
Lead view in Pipedrive
Email Sync
Email Sync
Sync with all main email providers
Pipedrive Homepage
Pipedrive Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Pipedrive Logo
1,732 Pipedrive Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
CB
Christian B.
Founder
Share
"Easy to use CRM that helped increased my Revenue."
What do you like best about Pipedrive?

Ease of use. It's very intuitive. Uploading contacts is quite easy. I love the email intergration that links your prospect/customer emails directly to their account profile.

What do you dislike about Pipedrive?

I would like to add multiple labes to prospects & accounts. I would like to add color fonts so that certain important prospect/client details stand out quickly.

What problems is Pipedrive solving and how is that benefiting you?

Keeps me organized so that I am maximizing revenue.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Dave B. avatar
Dave B.
Managing Director
Share
"This incredible platform unleashes the power of sales"
What do you like best about Pipedrive?

Its user-friendly interface has facilitated the development of goal-based marketing automation. It helps me a lot in maintaining fruitful partnerships and exceptional lead follow-up. The fact that Pipedrive can increase revenue through sales management is, in my opinion, its best feature. As for Pipedrive, I couldn't be happier with it. Among its many features is the ability to screen and monitor customers.

What do you dislike about Pipedrive?

Technical support is the only aspect that could be improved. Sometimes, questions go unanswered.

What problems is Pipedrive solving and how is that benefiting you?

With Pipedrive, we do sales planning with a focus on management and quality across the board. Advertising automation and intrusive marketing through social media and email have generated a lot of sales for us. Development and marketing teams find it quite easy. If you're looking to manage leads and automate your entire sales process in one place, Pipedrive is perfect.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Clara M. avatar
Clara M.
Chief Entrepreneur Officer As A Service | Fractional Key Accounts & Business Development Director
Share
"Definetly the best in class pipeline CRM for B2B sales and commercial management"
What do you like best about Pipedrive?

All the info integrated, the visual aspect, the dashboard, how easy is to use, and all the integrations that save us so much time!

What do you dislike about Pipedrive?

I do not remember of anything that I disliked, nevertheless, there are features that could be improved

What problems is Pipedrive solving and how is that benefiting you?

Pipeline management, deal management and client management.

Small Business (50 or fewer emp.)
Jan 22, 2024
 Source
Overall Rating:
5.0
TK
Thomas K.
Founder
Share
"Pipedrive has been great for our company"
What do you like best about Pipedrive?

We will be able to track KPIs from a sales side and know where things are with our projects. Integrations for the most part.

What do you dislike about Pipedrive?

Being able to track KPIs for projects. And some of the packages are one size fits all. It should be a little more alacarte if you will. More so than it is now. Other that no big dislikes.

What problems is Pipedrive solving and how is that benefiting you?

Sales tracking and operations pipeline tracking

Mid Market (51-1000 emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
IV
Iulian V.
Founder
Share
"Intuitive and easy to use CRM"
What do you like best about Pipedrive?

You can easily track your deals in the CRM.

What do you dislike about Pipedrive?

Task reminder system, import data system.

What problems is Pipedrive solving and how is that benefiting you?

Deals tracking and filtering contacts by different keywords

Mid Market (51-1000 emp.)
Dec 27, 2023
 Source
Overall Rating:
5.0
JO
Joe O.
Founder
Share
"Easy to use, quick onboarding process, intuitive"
What do you like best about Pipedrive?

Probably the thing I lik emost about pipedrive is that it is intuitive. I don't have to read through hours of training, etc., to understand what things are and how they work. It works as you'd expect it to. I'm brand new and I know there are things I'm not taking advantage of yet but overall, it's a great piece of software so far.

What do you dislike about Pipedrive?

Haven't found anything yet that I would call a negative.

What problems is Pipedrive solving and how is that benefiting you?

Tracking leads from the time the come in to their completion and encouraging following a systematic approach to closing business.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
FA
Freddy A.
Ceo
Share
"Great CRM with complete integrations"
What do you like best about Pipedrive?

I like the self-service product that Pipedrive is

What do you dislike about Pipedrive?

There is a lot of manual task that you have to do if you are not in a upper plan

What problems is Pipedrive solving and how is that benefiting you?

Centralize customers data

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
LT
Leo T.
Founder
Share
"Very good in terms of functionality and pricing"
What do you like best about Pipedrive?

ease of use: I was implementing the Pipedrive system for a client, and it was very easy.

What do you dislike about Pipedrive?

Some functionality is only available in tiers that are not actually suitable for you

What problems is Pipedrive solving and how is that benefiting you?

loss of deals, better and clearer tracking of deals and leads

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Extremely user-friendly CRM for a sales manager"
What do you like best about Pipedrive?

1. Easy to use and implement 2. Big range of useful tips 3. Makes the process of selling and deal control simple 4. All-in-one system (calls, emails, pushes etc.)

What do you dislike about Pipedrive?

1. The price 2. Long time to wait for support reply

What problems is Pipedrive solving and how is that benefiting you?

1. Helps to control and track the deals 2. Helps to create a sequence of deals for reaching out

Mid Market (51-1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
Angel Jr S. avatar
Angel Jr S.
Sales & Business Development
Share
"Smooth and seamless Marketing Tool!"
What do you like best about Pipedrive?

Pipedrive CRM is an excellent tool for managing sales processes and keeping track of customer interactions. With its intuitive interface and robust features, Pipedrive makes it easy to stay organized and efficient when dealing with a large volume of leads and deals.

What do you dislike about Pipedrive?

One common complaint is that the reporting and analytics features could be more robust, and the mobile app could be improved with more features and better functionality. Additionally, while Pipedrive offers a range of integrations with other tools, the difficulty to set up integrations or find the specific integration I need.

What problems is Pipedrive solving and how is that benefiting you?

Pipedrive CRM is designed to help businesses solve various sales-related problems and challenges. Some of the key issues that Pipedrive can help address include the following: 1. Lack of organization: Pipedrive provides a centralized platform for managing sales activities, helping businesses stay organized, and ensuring that nothing falls through the cracks. 2. Inefficient sales processes: Pipedrive is designed to streamline the sales process, making moving deals through the pipeline easier and faster. 3. Poor communication: Pipedrive's email integration helps ensure all communication with customers is logged in one place, making it easy to reference past conversations and ensure nothing is overlooked. 4. Difficulty tracking performance: Pipedrive's reporting and analytics features provide valuable insights into sales performance, helping businesses identify areas for improvement and optimize their sales processes