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Pipedrive Logo
Pipedrive
The one platform to grow your business
4.2
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Pipedrive Reviews & Product Details

Pipedrive Overview
What is Pipedrive?

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built using activity-based selling-methodology. Its mailing system also seamlessly integrates with major email service providers.


Pipedrive is also often used as CRM of choice in Venture Capital and Sales tech stacks.

Company Pipedrive
Year founded 2010
Company size 501-1000 employees
Headquarters New York, New York
Social Media
Managed by:
CS
Colorado SpringsSEO
Colorado Springs SEO
Pipedrive Categories on Findstack
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Crevio
Sponsored
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Free plan available
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Ask Questions about Pipedrive
What Pipedrive is best for?
How does Pipedrive compare to monday CRM?
What are the pros and cons of Pipedrive?
Pipedrive Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation, In Person, Live Online, Videos, Webinars
Languages Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Turkish
Pipedrive Pros and Cons
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Pipedrive Awards
Findstack 2024 General Badge
Pipedrive Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Pipedrive Media
Pipedrive video thumbnail
Pipedrive - Pipeline view
Pipedrive - Lead Inbox
Pipedrive - Email Sync
Pipedrive - Pipedrive Homepage
Pipedrive Screenshots
Pipeline view
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead Inbox
Lead view in Pipedrive
Email Sync
Email Sync
Sync with all main email providers
Pipedrive Homepage
Pipedrive Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 02, 2026
Pipedrive Logo
1,732 Pipedrive Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great system for intergration"
What do you like best about Pipedrive?

You can intergrate to Mailchimp, VoIP, and proposal software!

What do you dislike about Pipedrive?

I would like to only send a select few to Mailchimp and you can’t it’s all or nothing

What problems is Pipedrive solving and how is that benefiting you?

It’s great to keep track of outstanding leads and proposals

Small Business (50 or fewer emp.)
Nov 22, 2019
 Source
Overall Rating:
5.0
MH
Marcelo H.
Sales Marketing Management
Share
"A must-have tool for every comercial team!"
What do you like best about Pipedrive?

Pipedrive is the most simple and effective tool to have all your prospective information in the cloud, accessible from any device and for your whole team. The cheapest plan also includes like 90% of the features you will use and it's kind of inexpensive.

What do you dislike about Pipedrive?

The mobile app could perform a bit better. It would be nice also to have a discount when buying several licenses per month.

What problems is Pipedrive solving and how is that benefiting you?

Pipedrive is great to solve the miss-communication inside a commercial team. This way my whole team can see what others are doing, a detailed and updated file of each of our customers and do this from anywhere they are.

Small Business (50 or fewer emp.)
Nov 17, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipedrive Review"
What do you like best about Pipedrive?

I like the update feature where you can add or update a telephone number or email address. I also like the new audio feature, you are able to voice text the note directly into Pipedrive

What do you dislike about Pipedrive?

I'm new to Pipedrive so there isn't anything that I have found difficult as of yet or anything that I don't like.

What problems is Pipedrive solving and how is that benefiting you?

The benefits of storing the roofing customer information into one software.

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
JB
James B.
Founder
Share
"Effective management system that would keep you on your team on track."
What do you like best about Pipedrive?

I love that you can separate. Can have different users they can all put their notes in the same place in each deal. Fully customizable settings to where you can pull data from each. Collectively.

What do you dislike about Pipedrive?

It could be better about importing photos and attaching notes to those photos to help other users see exactly what your notes are about.

What problems is Pipedrive solving and how is that benefiting you?

The ability to manage your customer data sand effectively communicate as a team to those customers. The ability to have your customers name phone number address and all notes associated with decks in the same location for every user in your company at the exact same time. The ability to have multiple employees looking into the same file making notes and helping move along. Collectively. The customizable features on the side let us differentiate customers based on location trades and many other things. Easy to use very easy to train someone on. Overall a very good data management system for your customers and information.

Small Business (50 or fewer emp.)
Nov 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple for the small business. "
What do you like best about Pipedrive?

I love the simplicity and organization of the platform. The email automation has helped my organization in eliminating the same repetitive tasks. It's integration with PandaDoc is a really nice feature for managing my documents and keeping track of communications and where I am at in different stages with dozens of clients.

What do you dislike about Pipedrive?

There's really nothing that I dislike. The only two things that I don't necessarily like is 1) the activities page view-- the view of it can be a bit confusing to look at if you have hundreds of activities scheduled and 2) I wish there were reminder notifications (maybe there is, but I just haven't seen them). The only activity notifications I get are via email, but I wish there was a way to set up timed reminders that are sent directly to my desktop via google chrome.

What problems is Pipedrive solving and how is that benefiting you?

Pipedrive has helped me to not only manage all my clients, but also to manage upwards in my organization. Currently, we are running as a two-person team. That being said, the division of labor is fairly simple, but my higher up is managing several companies at one time. Pipedrive has allowed me to manage tasks that need to be done by my boss while also managing his time.

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Task tisk task"
What do you like best about Pipedrive?

Keeping track with different pipelines and tasks is easy.

What do you dislike about Pipedrive?

Losing track of someone if a task doesn't get set.

What problems is Pipedrive solving and how is that benefiting you?

Solve problems with all the notes in pipedrive.

Small Business (50 or fewer emp.)
Nov 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mighty and Powerful"
What do you like best about Pipedrive?

How easy it is to use and customize for any size business. The customer service is brilliant

What do you dislike about Pipedrive?

To be honest I wish you could have two users on all accounts

What problems is Pipedrive solving and how is that benefiting you?

It's my CRM, my accountablity software, Its my tracking system. Its brilliant

Small Business (50 or fewer emp.)
Nov 11, 2019
 Source
Overall Rating:
5.0
Emily H. avatar
Emily H.
Account Manager
Share
"Easy to use CRM"
What do you like best about Pipedrive?

Very easy usability. People who are not tech-savvy can easily understand how to use the platform. The user interface is very easy on the eyes and looks well organized.

What do you dislike about Pipedrive?

Lacks some of the features that SalesForce has.

What problems is Pipedrive solving and how is that benefiting you?

Data management + Account Management. It's easy for everyone to know what is going on with accounts.

Mid Market (51-1000 emp.)
Nov 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipe drive is super easy to use and is perfect for any manufacturing company! "
What do you like best about Pipedrive?

Pipedrive is super user friendly. I like that it is easy to navigate and easy to share things with others through. It is super great for manufacturing and makes things go smoothly when you link so much to it.

What do you dislike about Pipedrive?

I didn’t dislike anything about it, pipedrive was literally the best. So easy flowing and just completely satisfying for all needs in the manufacturing community.

What problems is Pipedrive solving and how is that benefiting you?

It made things much easier for me to find and it was always easy to navigate which caused less hassle for me.

Small Business (50 or fewer emp.)
Nov 07, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipedrive is easy to use and makes collaboration across teams more effecient. "
What do you like best about Pipedrive?

it integrates well with your CRM tool and makes it faster to capture leads. Right when a lead comes in Zapier integrates it to Pipedrive, making, which gives our sales team an immediate pulse on what the lead flow looks like and it also keeps the marketing team in the loop

What do you dislike about Pipedrive?

We had a hard time connecting Pipedrive to Mailchimp, which is why we used Zapier. But after the set up was complete Pipedrive was easy to use.

What problems is Pipedrive solving and how is that benefiting you?

After implementing Pipedrive, we were able to track our leads more efficiently and saw a quicker response rate from our sales team, leading to higher conversion rates.