Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automation across complex processes and disparate systems. It helps organizations establish operational agility across their enterprise and value chain (customers, partners, and suppliers).
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The technology of the platform (rapid development/deployment, Pipelines, notifications, integration of custom programming) make it second to none in service of a wide variety of industries and applications.
The customer experience with the sales department at Quickbase has generally been poor. It often takes a long time to hear back from folks, my clients have been shuffled numerous times between Account Managers, and communication is not appropriately handed off to the new people. Also, the pricing structure is incredibly harsh and unworkable for small businesses. I'd have brought twice as many companies to the platform were it not for user minimums and drastic price increases.
I've helped companies utilize Quickbase for solutions in Project Management, Enterprise Resource Planning, bespoke Customer Relationship Management and advanced Engineering Analysis.
I like how Quickbase is COMPLETLY CUSTOMIZABLE. If there is a feature I do not need, then I dont have to worry about working/ seeing that feature on every screen. Quickbase University is also very helpful when I want to add more to my apps.
I feel their support could use more attention. The wait time for a support ticket takes too long. I also received a price hike that was nearly double after only using Quickbase for a year.
The office receives data of what is happening on the field and taking place in customer buildings. Ultimately, this determines how much money goes in and out of the door.
Programming specific fields and pages to do exactly what we need them to do.
Some of the restrictions with rich text like not being able to use certain HTML tags.
We've developed a few different apps that allow us to scan and track progress of work within our factory.
It helps me easily monitor my team's performance. It centralizes all the data in just a few clicks. It helps me have an easier time making reports. This app gives me endless possibilities when making or adding new processes.
It has a lot of unnecessary and redundant tabs. This is also why it takes a lot of time to load and encounters many errors, especially when a lot of users are using it all at the same time.
Quickbase made a new tab where all employees can easily access Timeclock buttons.
The fact that it is pretty easy to get around and everything is organized where you would need it.
I had difficulties with my log in for a little bit, but once I got past that, there was nothing that I disliked.
It has helped me organize my files a little better than I have been. Also is shows me the tasks I need to complete and the deadlines as well.
How quick the database works. The most helpful would be being able to keep all data organized and quick to find. The best thing would be finding data quickly. It cannot compare to competors, it's unique.
I currently do not have any negative experience. There is some information that could be missing but that can be a solution that the company have to resolve and not quick base.
Quickbase is solving all ocmunication issues. I realized that being able to ave access to all information is beneficial. I do see an increase in organization in the company.
The way I can easily organise all my tasks and see workflow, the fact that it's quite intuitive and easy to use. It can also be really granular and there is scope for adding plenty of detail.
The whole look and feel is a bit dated and sometimes it feels like you need to go through many steps in order to complete a task, when it should be more direct, in my opinion.
It helps me organise my workflow, create tasks and log in how much I've done of these tasks so it helps me keep track of what I've done and what's still remaining. It also gives me a perspective of what's coming in the future months.
quick and efficient. It is helpful for the team
frequent logging needed. sometimes not all the button shows up
It is making project fast
Filters and search so I can find what I need quickly. Being able to search by name, phone number, device name, device number, and other criteria is a feature I use constantly.
I do not like how applying a filter to a database can affect multiple users when you want to save the filter. For example when looking for IT equipment I want to excluded shop equipment.
Making it easer to store and find my data. We are using it for inventory purposes and it is great to find devices we have stored and keeping up with who has what.
Easy to use! I like the apps being in one place and the reports being easy to pull!
sometimes it can be hard to find stuff and the search doesn't always work
helps keep everything into one place for everyone to access. we don't have to have different places to store data/reports
Great for quick organization and teamwork
The interface isn't the most user-friendly and intuitive for navigation. Feels outdated as well
keeping track of timesheets, project flow, PO details, teamwide availability/PTO plans
The ability to get better data insight from a financial standpoint of a company and also able to see different project aspects in one place is beneficial, and it is customizable!
Sometimes, doing the easy things can be a bit drab; some experience is needed. The user interface can be improved, like a more visual and object-oriented display rather than a database design.
Generating dashboards and real-time analytics from different data for easy presentation to team members and filterable information. The revenue, hours and project master is a real plus.
I have used the help tab quite a bit during my use.
I wish there was a step by step system when you click on tabs.
Quick base is helping me keep track of certain billings and invoices.
QuickBase is very intuitive when it comes to building out a database schema. They've made linking items up with Foreign Keys and then being able to update tables via CSVs extremely simple. Combine that with some basic Python scripting and you can create very rudimentary inventory tracking databases for a small group in a very short time frame (<1 month).
QuickBase automation, out of the box, is a little clunky. You can "low-code" some of it through the interface, but it was much easier in my situation to utilize Python scripts from database outputs. It'd be great to see the site take in user scripts and implement them, although, that'd be very hard to manage from a security stand point.
We had a massive inventory of items tracked through spreadsheets that had gotten too large. QuickBase allowed us to get around that and also semi-automate our pipeline while also providing an intuitive interface for end-users.
QB is a good organizational tool. It helps put your entire project in one place and is very user-friendly. No complex coding to figure out.
The only downfall I have found with QB is it can be a little glitchy. It takes a while to think before you can move on to your next step, and it sometimes crashes.
QB helps multiple people within a project communicate. There are many people in the office, in the field, and traveling. Sometimes we don't get to collaborate, and this helps us all stay on track.
Love the collaboration capabilities of the tool
There isn't built in workflow capabilities
lack of collaboration
This platform allows our company to stay organized and mainstream information. The ability to create metrics through the ability of creating our own reports has greatly impacted our performance as a company. We are able to design our platform exactly how we want it and maintain organization.
It would be appreciated if there is more Quickbase support or tutorials through the program. As it is not always the most user friendly program for the size of company we are. It would be a good idea for QB to provide companies with a personal or training. Other than it not being as user friendly as we would like it is a great program that keeps us organized as a business.
We have come across issues with our own APP syncing with QB. Other than that QB is a great program that we will continue to use.
The ability to track progress on projects and get status updates via email.
Sometimes the interface can be a bit overwhelming in options and reports.
Project tracking has been solved with this software
training was very good, easy to view in format
many diff tabs for diff depts & not everyone has access to each level since highly customizeable, so less self explanatory than other ones i've used, but it was delberate
i'm more just data entry for companies and opportunities, nice for CRM...all individuals in diff depts use for all types of things however
The flexibility of the system is great, and the ability to customize reports/interface is necessary in personalizing processes.
The overall look of Quick Base could be improved as the aesthetics of the program are a little clunky and not completely intuitive.
We are able to bridge gaps in our current databases by using Quick Base as a tool to connect multiple teams and share work/information.