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Smartsupp Reviews & Product Details
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings, which all combine to help businesses connect and engage with their audience better.
| Capabilities |
|
|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Smartsupp with other popular tools in the same category.
Very easy and smart service with Android app for my Android
I dont now. For now everithing i awsome,)
Fast reaction and interaction with our costumers
its pretty easy to use, i use it to check how people move on my website, and to realize when we lose clients
i think it could ahve a little more options in the chat box, to mae the structure as you´d like
it helps me to answer faster and make people trust us more
easy instalation and impelementation. It works perfectly.
there is nothing I'd like to mention here.
Easy way to connect with customers.
Verwendung der App. Diese ist sehr einfach zu bedienen.
Die Andwendung ist sehr gut. Die Preise für die einzelnen Modell könnten etwas günstiger sein.
Live Chat. Nachrichten von Kunden
The is the best live that i have used. This live chat has soo many features when interacting with visitors on website.
I will say the trial period is very short. Maybe they should give atleast one month
They added some new features and that has been of great help
transparency Ease of Use Ease of Implementation
autochatbot fee ..................................
time in communication
Very helpful tool and it was quite easy to learn how to use it. The know-how videos are great and thanks to them I could easily add it to my webshop.
I didnt find anything, but I'm a beginner.
I had a few conversation and it went quite well. We got some feedback to, so it could help us to improve ourself.
It is innovative and really easy to configure and easy to use
Can't see anything. There is nothing to complain
In time conversation and help to the customers
the possibility of immediate communication and connection of Facebook and websites
online communication with the operator. it is not possible to appeal to anyone.
It helps us in immediate communication with the customer
Very easy to install. Perfect app for the phone.
I am only missing connecting to phone calls, whatsapp chat and others that are not included
communication